Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Birch Hall Care Centre

stars
stars 26 August 2025
My ex husband and very good friend became a resident at Birch Hall due to being diagnosed with terminal cancer and not being able to manage in his own home. The staff both daytime and night time was amazing (when my ex husband became near end of life I stayed overnight). Nothing was to much
trouble they made sure he was kept clean and his medication was administered. They even made sure I was offered drinks and food. The cleaning staff made sure his room was kept clean. Overall I couldn't fault the care my ex husband received. There is also a lovely garden to sit in.
Review from Alwyn H (Ex Family Member)