Submit a Review for New Springfield Care Home
Preston New Road, Blackburn, BB2 6PS
View full details of New Springfield Care HomeLatest Reviews for New Springfield Care Home
08 May 2026
The care home looked after my 97 year old mother who celebrated her 98th birthday whilst at the home. The home was clean, comfortable warm and welcoming and all the staff display care and compassion particularly at the time of her death. I would recommend this home for anyone.
29 April 2026
I have been delighted by the support we have received at the care home. Colin has been given excellent care and I have found everyone so welcoming at such a stressful time. The one to one support for Colin has been excellent and I am so pleased that he has become part of New Springfield.
29 April 2026
The time at New Springfield has been good, their have been people that I have known for year and other I have built a new relationship, friend I mean. This place is a good place to heal and build yourself up while you heal, its good here and I only have good things to say about it. Thank you for the
help guys.
27 April 2026
Our experience during the first two weeks has been excellent. From our very first enquiry about visiting, we were told we could come anytime, so we arrived at 6pm and received a very warm welcome from the deputy manager. He answered all our questions and showed us around. What really stood out was
the passion and kindness from all the staff.
This was the first care home we visited and we felt confident straight away. When my mum arrived, every member of staff came to welcome her and introduce themselves, including the manager which made her feel very comfortable. Nothing was too much trouble - whether it was food, drinks or helping her settle in.
When we visited the next day, Mum was enjoying lunch with other residents, dressed nicely and looking happy. She told us, "I like it here, I want to stay." We can't thank the staff enough for their care, kindness and support.
18 March 2026
Mum came to care home 2 weeks ago and appears to have settled very well. Bedroom is comfortable and the staff are very caring. She is being fed and looked after very well as she is bedbound and needs full time assistance.
11 March 2026
I have found the staff helpful and cooperative they try to take care of my fathers needs to the best of their abilities.
27 January 2026
Grandmother came to Springfield in late November, she was met with the most caring members of staff. She was lucky to encounter a Portuguese carer. I have raised a few issues such as not changed often enough or jugs of water not changed for 3 days. I have also noticed how some members of staff get
too comfortable. All staff members are amazing, where all just adapting as we go I suppose.
27 January 2026
My mother came to New Springfield from hospital for palliative care. It was extremely worrying time for all of us. We were welcomed warmly and settled in quickly. My mother said "why are they treating me so well coming here?" The staff have been excellent with mother and she has warmed to all of
them. The discussions regarding care plans is very reassuring and given me more peace of mind.
17 December 2025
My mothers health and condition has improved the staff are very helpful and my mother is well cared for, the accommodation is very clean, and the food is very good.
17 December 2025
My mum has been in New Springfield since 2019, she has alzheimers/dementia and it is now quite advanced but the care home has always adapted well to her changing care needs and I feel quite happy, she is well looked after. The home has recently been decorated and the environment is pleasant with
caring staff.
11 December 2025
My experience of each other care is good. All staff seem professional and caring and do a good job in difficult circumstances. My mother seems quite happy.
11 December 2025
My dad has been in Springfield Home since August. He has a very nice, spacious bedroom which is kept clean and tidy. The senior nursing staff deal promptly with any concerns, either medical or personal. The food is good, and there is plenty of it. There are various activities several times a week. I
feel confident that my dad is being cared for and is happy to be left.
11 December 2025
My mum has been at Springfield for 3 years and I'm happy with how she is being cared for. The staff are always helpful and always contact me with any updates or concerns. It's always clean and tidy in her room and my mum looks clean and always fresh clean clothes on.
11 December 2025
I like living here, the food is good. Staff very nice, and they encourage me to be more independent. I find it clean and tidy. I am going to Blackpool soon to see the lights.
11 December 2025
Frank would never have wanted to be in a care home but is very happy here. The staff have built a good relationship with him. We are happy that he is being looked after (cleaned and feed) as beforehand he has been self neglecting due to mobility.
11 December 2025
Very good here my husband loves it. I'm happy.
25 September 2025
Out of all the care homes in the region there was no better care home to support/care for my mum and dad than new Springfield care home. My dad seriously loved the company especially at mealtimes getting the chance to meet new people . My my with dementia was unsettled unfortunately but no fault to
the care home but wow the staff were fantastic and he keeps talking about them and does miss them it was such a relief for me to take some annual leave without any worrys and was very happy they got the care and rest that they desserve. Thank you to management for helping me out and to all staff for making my parents feel so welcomed and very well cared for 5 star all day long
19 September 2025
Mum's stay, since 2023, has been a testing one due to her mental health. However, since the take over, it seems that her needs, physical, mental and general attention, has improved. The food has especially been improved to a lighter standard. The surroundings and facilities along with a cinema style
room area great idea. The staff are special and have a great rapport with mum which is vital for me. And after 2 years and 5 months, my mum's well-being is more than satisfactory.
18 September 2025
My dad has been taken care of very well in this New Springfield Care Home, thank you.
12 September 2025
Excellent communication with all the staff. The staff are very pleasant and answer any questions you ask of them. My brother has made very good progress since he was admitted to Springfield from the hospital. His health and well-being have come on in leaps and bounds, and the food is of good
standards and portions. My brother was underweight but is now in the normal range.
Latest Reviews for New Springfield Care Home
08 May 2026
The care home looked after my 97 year old mother who celebrated her 98th birthday whilst at the home. The home was clean, comfortable warm and welcoming and all the staff display care and compassion particularly at the time of her death. I would recommend this home for anyone.
29 April 2026
I have been delighted by the support we have received at the care home. Colin has been given excellent care and I have found everyone so welcoming at such a stressful time. The one to one support for Colin has been excellent and I am so pleased that he has become part of New Springfield.
29 April 2026
The time at New Springfield has been good, their have been people that I have known for year and other I have built a new relationship, friend I mean. This place is a good place to heal and build yourself up while you heal, its good here and I only have good things to say about it. Thank you for the
help guys.
27 April 2026
Our experience during the first two weeks has been excellent. From our very first enquiry about visiting, we were told we could come anytime, so we arrived at 6pm and received a very warm welcome from the deputy manager. He answered all our questions and showed us around. What really stood out was
the passion and kindness from all the staff.
This was the first care home we visited and we felt confident straight away. When my mum arrived, every member of staff came to welcome her and introduce themselves, including the manager which made her feel very comfortable. Nothing was too much trouble - whether it was food, drinks or helping her settle in.
When we visited the next day, Mum was enjoying lunch with other residents, dressed nicely and looking happy. She told us, "I like it here, I want to stay." We can't thank the staff enough for their care, kindness and support.
18 March 2026
Mum came to care home 2 weeks ago and appears to have settled very well. Bedroom is comfortable and the staff are very caring. She is being fed and looked after very well as she is bedbound and needs full time assistance.
11 March 2026
I have found the staff helpful and cooperative they try to take care of my fathers needs to the best of their abilities.
27 January 2026
Grandmother came to Springfield in late November, she was met with the most caring members of staff. She was lucky to encounter a Portuguese carer. I have raised a few issues such as not changed often enough or jugs of water not changed for 3 days. I have also noticed how some members of staff get
too comfortable. All staff members are amazing, where all just adapting as we go I suppose.
27 January 2026
My mother came to New Springfield from hospital for palliative care. It was extremely worrying time for all of us. We were welcomed warmly and settled in quickly. My mother said "why are they treating me so well coming here?" The staff have been excellent with mother and she has warmed to all of
them. The discussions regarding care plans is very reassuring and given me more peace of mind.
17 December 2025
My mothers health and condition has improved the staff are very helpful and my mother is well cared for, the accommodation is very clean, and the food is very good.
17 December 2025
My mum has been in New Springfield since 2019, she has alzheimers/dementia and it is now quite advanced but the care home has always adapted well to her changing care needs and I feel quite happy, she is well looked after. The home has recently been decorated and the environment is pleasant with
caring staff.
11 December 2025
My experience of each other care is good. All staff seem professional and caring and do a good job in difficult circumstances. My mother seems quite happy.
11 December 2025
My dad has been in Springfield Home since August. He has a very nice, spacious bedroom which is kept clean and tidy. The senior nursing staff deal promptly with any concerns, either medical or personal. The food is good, and there is plenty of it. There are various activities several times a week. I
feel confident that my dad is being cared for and is happy to be left.
11 December 2025
My mum has been at Springfield for 3 years and I'm happy with how she is being cared for. The staff are always helpful and always contact me with any updates or concerns. It's always clean and tidy in her room and my mum looks clean and always fresh clean clothes on.
11 December 2025
I like living here, the food is good. Staff very nice, and they encourage me to be more independent. I find it clean and tidy. I am going to Blackpool soon to see the lights.
11 December 2025
Frank would never have wanted to be in a care home but is very happy here. The staff have built a good relationship with him. We are happy that he is being looked after (cleaned and feed) as beforehand he has been self neglecting due to mobility.
11 December 2025
Very good here my husband loves it. I'm happy.
25 September 2025
Out of all the care homes in the region there was no better care home to support/care for my mum and dad than new Springfield care home. My dad seriously loved the company especially at mealtimes getting the chance to meet new people . My my with dementia was unsettled unfortunately but no fault to
the care home but wow the staff were fantastic and he keeps talking about them and does miss them it was such a relief for me to take some annual leave without any worrys and was very happy they got the care and rest that they desserve. Thank you to management for helping me out and to all staff for making my parents feel so welcomed and very well cared for 5 star all day long
19 September 2025
Mum's stay, since 2023, has been a testing one due to her mental health. However, since the take over, it seems that her needs, physical, mental and general attention, has improved. The food has especially been improved to a lighter standard. The surroundings and facilities along with a cinema style
room area great idea. The staff are special and have a great rapport with mum which is vital for me. And after 2 years and 5 months, my mum's well-being is more than satisfactory.
18 September 2025
My dad has been taken care of very well in this New Springfield Care Home, thank you.
12 September 2025
Excellent communication with all the staff. The staff are very pleasant and answer any questions you ask of them. My brother has made very good progress since he was admitted to Springfield from the hospital. His health and well-being have come on in leaps and bounds, and the food is of good
standards and portions. My brother was underweight but is now in the normal range.