New Springfield Care Home

Preston New Road, Blackburn BB2 6PS
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9.6 44 Reviews
  • New Springfield Care Home, Blackburn
Recently refurbished and under new ownership, New Springfield Care Home on Preston New Road in Blackburn offers residential, nursing, dementia, respite and day care within a supportive, welcoming shared home community.

The team at New Springfield understand that moving in marks an important new chapter and take time to ensure everyone feels seen, heard and valued from the start of their journey into care. Personalised care plans and meaningful daily experiences help residents continue enjoying the things they love, as well as setting new goals and aspirations.

Daily life is shaped by an experienced care team alongside the Wellbeing Lead, who organises a varied programme of activities and clubs such as baking, gardening and choir sessions. Art & Soul brings artists into the home to work with residents on creative projects, and close ties with local community groups mean there's always something meaningful happening. The home's minibus offers regular outings to parks, cafés, local attractions and even the seaside when the sun shines.

With beautiful bedrooms, a cinema room with plush leather recliners, a piano bar, sensory garden room, lovely outdoor spaces, a fully equipped salon and nutritious home-cooked meals, New Springfield Care Home is a place where relationships, connection and meaningful moments truly matter.
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Care Provided by New Springfield Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1310 – £1310
  • Self-Funded Residential Dementia Care: £1500 – £1500
  • Self-Funded Nursing Care: £1710 – £1710
  • Self-Funded Nursing Dementia Care: £1760 – £1760
  • RESPITE Self-Funded Residential Care: £1310 – £1310
  • RESPITE Self-Funded Residential Dementia Care: £1210 – £1210
  • RESPITE Self-Funded Nursing Care: £1500 – £1500
  • RESPITE Self-Funded Nursing Dementia Care: £1760 – £1760

Please note that these fees are base guides and could be subject to top ups and general reviews.

The price(s) shown are provided by the care home. Contact New Springfield Care Home for full pricing details and T&Cs.

Contact New Springfield Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact New Springfield Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Priya Mary (Interim Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 4

Room Information

  • Single Rooms (65)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

Parking

  • On-site parking

New Springfield Care Home Reviews (44)

9.6

New Springfield Care Home has a Review Score of 9.6 (9.648) out of 10, based on 24 reviews in the last 2 years.
Over all time New Springfield Care Home has 44 reviews.

Overall Experience
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Date Published
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Reviewer Connection to New Springfield Care Home
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Total of 44, showing 1-20
Review from S C (Wife of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been delighted by the support we have received at the care home. Colin has been given excellent care and I have found everyone so welcoming at such a stressful time. The one to one support for Colin has been excellent and I am so pleased that he has become part of New Springfield.
Reply from Priya Mary, Manager at New Springfield Care HomeThank you so much for your kind words. We're truly pleased to hear that you've felt supported during what we understand can be a very stressful time. It's wonderful to know that the one-to-one care has met your expectations and that your loved one feels part of the New Springfield community. Your feedback means a great deal to our team, and we're always here to support you.
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Review from Lee C (Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The time at New Springfield has been good, their have been people that I have known for year and other I have built a new relationship, friend I mean. This place is a good place to heal and build yourself up while you heal, its good here and I only have good things to say about it. Thank you for the
help guys.
Reply from Priya Mary, Manager at New Springfield Care HomeThank you for sharing this-it really means a lot to us. We're glad to hear that your time at New Springfield has been so positive and that you've been able to reconnect with others while building new friendships. It's great to know you've felt supported in your healing and growth. We wish you all the very best moving forward, and remember you'll always be welcome here.
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Review from S K (Daughter of Resident) published on 27 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience during the first two weeks has been excellent. From our very first enquiry about visiting, we were told we could come anytime, so we arrived at 6pm and received a very warm welcome from the deputy manager. He answered all our questions and showed us around. What really stood out was the
passion and kindness from all the staff.
This was the first care home we visited and we felt confident straight away. When my mum arrived, every member of staff came to welcome her and introduce themselves, including the manager which made her feel very comfortable. Nothing was too much trouble - whether it was food, drinks or helping her settle in.
When we visited the next day, Mum was enjoying lunch with other residents, dressed nicely and looking happy. She told us, "I like it here, I want to stay." We can't thank the staff enough for their care, kindness and support.
Reply from Priya Mary, Manager at New Springfield Care HomeThank you so much for sharing your experience. It's wonderful to hear how positive those first few weeks have been for both you and your mum.

From the warm welcome on your very first visit to the time and care taken to answer your questions, it's clear the team made a strong first impression. It's especially meaningful that every member of the team took the time to introduce themselves and help your mum feel comfortable from the moment she arrived.

Hearing that she settled in so quickly, was enjoying meals with others, and felt happy and at ease is truly reassuring. Her words, "I like it here, I want to stay," say more than anything else could.

Your kind feedback about the team's compassion, attentiveness, and willingness to go the extra mile will mean a great deal to them. Thank you for taking the time to share such a heartfelt review.
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Review from S W (Daughter of Resident) published on 18 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came to care home 2 weeks ago and appears to have settled very well. Bedroom is comfortable and the staff are very caring. She is being fed and looked after very well as she is bedbound and needs full time assistance.
Reply from Priya Mary, Manager at New Springfield Care HomeThat's really reassuring to hear. It sounds like your mother has settled in very well over the past couple of weeks, and it's lovely to know she's comfortable in her room. It must be a real comfort to you knowing she's being cared for so attentively, especially as she needs full-time support. It's clear she's in safe and capable hands, being looked after with kindness and dignity. Thank you so much for the update.
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Review from P H (Son of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the staff helpful and cooperative they try to take care of my fathers needs to the best of their abilities.
Reply from Priya Mary, Manager at New Springfield Care HomeThank you for your feedback. We are delighted to hear that our staff have been helpful and cooperative while caring for your father. Your comments mean a lot to our team.
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Review from Catia S (Granddaughter of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grandmother came to Springfield in late November, she was met with the most caring members of staff. She was lucky to encounter a Portuguese carer. I have raised a few issues such as not changed often enough or jugs of water not changed for 3 days. I have also noticed how some members of staff get too
comfortable. All staff members are amazing, where all just adapting as we go I suppose.
Reply from Priya Mary, Manager at New Springfield Care HomeThank you for sharing your experience. It's really reassuring to hear that your grandmother was welcomed so warmly and supported by such caring staff, especially having someone she could connect with on a cultural level.

I appreciate your honesty in raising some concerns as well. Things like regular personal care and ensuring fresh water is always available are so important for comfort and dignity, and it's right that these are addressed. It's also understandable that, as teams settle into routines, maintaining professionalism and consistency remains essential.

It sounds like there is a strong foundation of genuinely caring staff, and with continued attention to these areas, the overall experience can only improve. Your feedback is valuable in helping ensure the highest standards are maintained.
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Review from A H (Son of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to New Springfield from hospital for palliative care. It was extremely worrying time for all of us. We were welcomed warmly and settled in quickly. My mother said "why are they treating me so well coming here?" The staff have been excellent with mother and she has warmed to all of them.
The discussions regarding care plans is very reassuring and given me more peace of mind.
Reply from Priya Mary, Home Manager at New Springfield Care HomeThank you for sharing this with us. We understand how difficult this time must be for you all, and we're so pleased your mother feels comfortable and well cared for. It's especially lovely to hear her comment about being treated so well - that's exactly how we want everyone to feel. Please know we are always here for you and happy to talk through any aspect of her care.
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Review from M C (Son of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mothers health and condition has improved the staff are very helpful and my mother is well cared for, the accommodation is very clean, and the food is very good.
Reply from Priya mary, Interim Home manager at New Springfield Care HomeThank you for sharing your feedback. It's wonderful to hear that your mother's health has improved, that she is well cared for, and that you are happy with the cleanliness, food, and support provided.
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Review from Gillian F (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been in New Springfield since 2019, she has alzheimers/dementia and it is now quite advanced but the care home has always adapted well to her changing care needs and I feel quite happy, she is well looked after. The home has recently been decorated and the environment is pleasant with caring
staff.
Reply from Priya Mary, Manager at New Springfield Care HomeThank you for sharing your experience. It's wonderful to hear that your mum has been well cared for since 2019 and that the home has adapted so well to her changing needs. It's reassuring to know that she is happy and well looked after, and that the environment is pleasant, especially after the recent redecorations.
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Review from Ian H (Son of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of each other care is good. All staff seem professional and caring and do a good job in difficult circumstances. My mother seems quite happy.
Reply from Priya Mary, Manager at New Springfield Care Home"Thank you for your feedback. We're pleased to hear that you feel confident in the care provided and that our team is seen as professional and caring
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Review from J C (Daughter of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad has been in Springfield Home since August. He has a very nice, spacious bedroom which is kept clean and tidy. The senior nursing staff deal promptly with any concerns, either medical or personal. The food is good, and there is plenty of it. There are various activities several times a week. I
feel confident that my dad is being cared for and is happy to be left.
Reply from Priya Mary, Manager at New Springfield Care HomeThank you for sharing your feedback. We're pleased to hear that your father is settled, happy, and well cared for. It's wonderful that he enjoys his spacious room, the food, and the activities, and that you feel confident in the support provided by our team. We will continue to ensure he receives the care, attention, and comfort he deserves.
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Review from S H (Daughter of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been at Springfield for 3 years and I'm happy with how she is being cared for. The staff are always helpful and always contact me with any updates or concerns. It's always clean and tidy in her room and my mum looks clean and always fresh clean clothes on.
Reply from Priya Mary, Manager at New Springfield Care HomeThank you for sharing your kind feedback. We're pleased to hear that you feel confident in the care and support provided and that communication from the team has been helpful. It's wonderful to know her room is consistently clean and that she looks comfortable and well cared for. Your comments mean a great deal to the team, and we will continue to do our very best for her."
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Review from N R (Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I like living here, the food is good. Staff very nice, and they encourage me to be more independent. I find it clean and tidy. I am going to Blackpool soon to see the lights.
Reply from Joanne McHugh, Manager at New Springfield Care HomeThank you for taking the time to share your thoughts. It's lovely to hear that you feel well supported and that the food, cleanliness and staff all contribute to a positive experience. We're especially pleased that the encouragement toward independence is helping.
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Review from L P (Son of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Frank would never have wanted to be in a care home but is very happy here. The staff have built a good relationship with him. We are happy that he is being looked after (cleaned and feed) as beforehand he has been self neglecting due to mobility.
Reply from Priya Mary, Manager at New Springfield Care HomeThank you for taking the time to share your thoughtful feedback. We're pleased to hear that the move has had a positive impact and that he feels happy and well supported. It's wonderful to know that our team has built a trusting relationship with him and that his wellbeing has improved. We'll continue to do our very best to provide the care, dignity and comfort he deserves
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Review from M D (Wife of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good here my husband loves it. I'm happy.
Reply from Priya Mary, Manager at New Springfield Care HomeThank you for sharing your kind feedback. We're delighted to hear that your husband is happy and settling in well, and that you feel positive about the care and support provided. Your comments are greatly appreciated by the whole team. Please feel free to reach out if there's anything more we can do.
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Review from Lee S (Son of Resident) published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Out of all the care homes in the region there was no better care home to support/care for my mum and dad than new Springfield care home. My dad seriously loved the company especially at mealtimes getting the chance to meet new people . My my with dementia was unsettled unfortunately but no fault to
the care home but wow the staff were fantastic and he keeps talking about them and does miss them it was such a relief for me to take some annual leave without any worrys and was very happy they got the care and rest that they desserve. Thank you to management for helping me out and to all staff for making my parents feel so welcomed and very well cared for 5 star all day long
Reply from Joanne McHugh, Manager at New Springfield Care Home"Thank you so much for sharing your experience with New Springfield Care Home. Its wonderful to hear that your dad enjoyed the company of others, especially at mealtimes, and that our team were able to make such a positive impression on both your parents. We understand how important peace of mind is for families, and were so pleased we could give you the reassurance to take time for yourself while knowing your mum and dad were being well cared for. Your kind words mean a lot to our management and staff, and well be sure to share them with the team."
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Review from P S (Son of Resident) published on 19 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum's stay, since 2023, has been a testing one due to her mental health. However, since the take over, it seems that her needs, physical, mental and general attention, has improved. The food has especially been improved to a lighter standard. The surroundings and facilities along with a cinema style
room area great idea. The staff are special and have a great rapport with mum which is vital for me. And after 2 years and 5 months, my mum's well-being is more than satisfactory.
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Review from I N (Son of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been taken care of very well in this New Springfield Care Home, thank you.
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Review from Laura H (Sister of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent communication with all the staff. The staff are very pleasant and answer any questions you ask of them. My brother has made very good progress since he was admitted to Springfield from the hospital. His health and well-being have come on in leaps and bounds, and the food is of good standards
and portions. My brother was underweight but is now in the normal range.
Reply from Joanne McHugh, Manager at New Springfield Care HomeThank you so much for your kind feedback. We are delighted to hear that your brother has settled in well at Springfield and that you have noticed such positive improvements in his health and wellbeing. Our team takes great pride in providing compassionate care, good nutrition, and clear communication with families, so its wonderful to know this has been your experience. We will make sure to share your lovely comments with all the staff, as it means so much to them.
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Review from Susan W (Wife of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my husband has only been in for 2 weeks, the care has gone beyond expectations. Staff have been extremely kind & caring. Rooms are spacious and namely with large food and drinks selections. It is a safe space with good value for money.
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Current Review Score: 9.6 (9.648)

Overview of Review Score

The Review Score of 9.6 (9.648) out of 10 for New Springfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.648 for New Springfield Care Home is calculated as follows: ( (190 Excellents x 5) + (88 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 284 Ratings = 4.648
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for New Springfield Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Joanne

Joanne McHugh

Job Title: Home Manager Joined: 2024

My name is Joanne McHugh and I am honoured to be your Registered Manager here at New Springfield. With over 20 years of experience in health and social care and having spent the last five years at Each Other Care, I am deeply passionate about creating meaningful and nurturing environments for both our residents and team members.


During my tenure as a Registered Manager, I have achieved an ’Outstanding’ rating twice, a reflection of my commitment and the experience I have gained in the field.


At New Springfield, we are more than just a care home; we are a family. We understand that moving into a care home is a significant life change, and our goal is to make this transition as smooth and fulfilling as possible. Your journey with us marks the beginning of a new chapter filled with enjoyment, fun and laughter.


For me, working in care is not just a job, it’s my purpose. I am deeply passionate about person-centred care and it is crucial to both me and my team that you are always at the heart of everything we do.


Together we create a warm, welcoming and fulfilling home where you can truly thrive.

Frequently Asked Questions about New Springfield Care Home

What types of Care is New Springfield Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does New Springfield Care Home have?

There are 65 Single Rooms.

What are the Facilities & Services at New Springfield Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is New Springfield Care Home to the centre of Blackburn?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact New Springfield Care Home to verify any information. View our terms and conditions. New Springfield Care Home has an Enhanced Service - more info.