Care Homes Owned by Each Other Care

Thank you so much for your kind feedback. We are delighted to hear that your brother has settled in well at Springfield and that you have noticed such positive improvements in his health and wellbeing. Our team takes great pride in providing compassionate care, good nutrition, and clear communication with families, so its wonderful to know this has been your experience. We will make sure to share your lovely comments with all the staff, as it means so much to them.

Thank you so much for your kind words. Were delighted to hear that your mum was able to enjoy her well-deserved break knowing your dad was being well cared for. Its always our pleasure to add those little personal touches a glass (or three!) of wine in the evening sounds just perfect for him. Were so pleased to know you feel confident in choosing us again for future respite stays, and we look forward to welcoming your dad back soon. Your appreciation means a lot to the whole team here at New Springfield Care Home.

What a wonderful review to receive. We're so proud of our purpose-driven, values-led care and it's a pleasure to support your sister in our shared home community. Thank you for taking the time to share your thoughts with others.

Thank you so much for taking the time to share your experience with others. It's our pleasure to support your mum in our shared home community. We truly value your feedback on team communication and are already working with the team to keep improving. Your thoughts are important to us and we really appreciate you sharing them.

Thank you so much for taking the time to share your kind words and detailed feedback. We are delighted to hear that you feel the home has become brighter and refreshed since becoming New Springfield (Each Other Care), and even more pleased that you continue to feel confident in the quality of care your mother is receiving.Our team always strives to ensure that each resident feels safe, supported, and well cared for, especially as their needs change. We're glad that moving your mother's room closer to the office has brought you peace of mind, decisions like these are always made with the best interest of our residents at heart, and it means a lot to know you feel reassured.Thank you once again for your trust in us. We are proud to continue supporting your mother with compassion, dignity, and respect.

Thank you so much for taking the time to write such lovely words about your experience in our shared home community here. Your Aunt will always hold a special place in our hearts and it was our pleasure to support her during her stay with us. Sending our best wishes to you all.

Thank you so much for taking the time to share your experience. We know how difficult the decision can be to move a loved one into care, especially when communication is a challenge, so it truly means a lot to hear that your mum is happy, comfortable, and thriving here. Its wonderful to know she has made her own family and is enjoying the activities and outings.Were delighted that youve noticed the care we put into keeping both the home and residents rooms clean, fresh, and welcoming. Your kind words about our staff and the environment mean the world to our team they work hard every day to make sure residents feel valued and cared for.Thank you again for your heartfelt recommendation.

Thank you for your support. The team and I work hard to ensure everybody is included and able to take part. It is a pleasure to be able to support your dad and yourself.

Thank you so much for your kind and thoughtful words. It was a privilege to care for your mum and to support her through her transition to life at Highfield Hall. We're so pleased that she settled in well and felt welcomed by all of our team members. Creating a warm, respectful, and inclusive environment is at the heart of what we do, and it means a great deal to know that you and your family felt supported and reassured. Thank you again for sharing your experience-it truly means a lot to all of us here at Highfield Hall.

Thankyou for your kind words, our residents are at the center of everything we do! We are so glad to hear that you can see the improvements in your mum and are always here should you have any concerns or worries. It is a pleasure to care for her.