Ladyville Lodge Care Home

Ladyville Lodge provided care for my mother since April 2017. The care was fantastic nothing was too much for anyone. The staff were brilliant and I had total peace of mind that mum was cared for to the highest standards. The hygiene was superb also the meals. The only reason mum left was I literally got her in a home opposite my house it saves me 80+ miles of travelling a week plus I get to see her for longer times. I would highly recommend Ladyville Lodge to anyone who wants someone they love to be looked after to the highest standards.
Thank you so much to all the staff, me and mum love and miss you all.

My Mum came to Ladyville Lodge 2015. From day 1 she was treated with respect, kindness and very good care.
The staff were very welcoming and she settled in quickly. Any concerns or requests I have made have been dealt with immediately. The staff are very efficient and will always take time for each resident and their family.
My Mum's words "I like it here, please don't ever put me in a home". This sums up Ladyville, a home filled with love.

Ladyville Lodge Care Home is a wonderful place. My Husband was in another care home locally but I was unhappy with the care he was receiving.
We visited Ladyville Lodge and met the manager and the team, who immediately made us feel at home. The home had such a warm feel about it and staff were interacting so kindly with the residents.
My husband has not only received excellent care since being at Ladyville Lodge, but we have all become great friends.
I couldn't wish for my husband to be cared for any better. Myself and my family are over the moon with the care the staff provide my husband.
Thank you to all the wonderful staff at Ladyville Lodge. You simple are the best.

Thanks to this home my mother-in-law has found her way in life again, my mother-in-law became unwell earlier this year and was no longer able to live independently at home. My mother-in-law had very low self esteem following a long period in hospital.
Myself and my husband searched the whole of Upminster Romford and Grays to find a home for our loved one. After visiting many homes we came across Ladyville lodge, the minute we walked into this home we loved it and knew our mum would be very happy living in this home.
My mother-in-law has come on so well since being admitted into Ladyville she is living a life we never thought we would see her live again, the staff allow her to live independently but are always on hand to assist her when she needs it.
We couldn't rate this home any better it truly is an amazing place. Thank you Ladyville lodge for doing what you do best CARE.
I hope that if I ever have to go into a home I hope there is a place like Ladyville lodge for me.

This was the only care home that had vacancies, I was worried about the state of the place, mouse box in lobby. The downstairs rooms looked very nice. At the time we were told that an upstairs room was a temporary arrangement. The upstairs rooms are grim, the fixtures and fittings are tired and worn, window had warning written in marker pen that it was broken and not to be used. Told by staff that no pictures could be hung on the walls as the walls were too flimsy. Room so cramped that, when bed lowered, it hit the electric socket and knocked it out of wall. The nurses told me that a downstairs room was coming available and that I should contact the manager, I did so and was brusquely told that we would have to wait for years for a move - no view of the chickens and ducks for us! My relative only lasted a few weeks here, the staff all came down with a chest infection, I expressed my concern, my relative contracted pneumonia and died. The home didn't bother to offer their condolences.

My mother required palliative care and due to the age of my mother the choice was very limited, we had a choice of three however Ladyville Lodge was by far the best. When we visited the home before moving my mother, we found the place, welcoming, homely and clean which we were impressed by. My mum had a lovely room where she was able to see the garden. She was only at the home for a month but in that time she was cared for excellently and made as comfortable as possible. The staff were compassionate and caring especially on the day that she sadly passed away, they were also very supportive to relatives/friends who come to see her. As a family we would highly recommend. Thank you for all that you did for my mum.

I cannot recommend this nursing home enough. With their friendly nature from the very 1st day my wife arrived.

Manager was so understanding and took so much pressure off of me too concentrate on my wife. All the staff from the sisters, nurses, cleaners, kitchen staff and even maintenance staff were so friendly, happy attitude it made it a little easier at this difficult time which in turn made it feel more like home.

Down to earth caring people, not only for my wife, but for me also.

To trust another person to care for a love one is a very difficult thing to do. These people took that worry away but still not easy. From small things like favorite meals to hourly care, nothing was an issue or problem.

If I thought too me, there was a problem, I'd ask and I got told exactly how they were caring hourly, daily, etc and any future care planned ahead etc.

The single room my wife had looked out into the garden/patio area which is lovely. Unfortunately my wife could not get about to see the rest of the garden/out doors, but this open space looks across fields so a little peace of country side and not surrounded by other buildings.

This is a POSITIVE not a negative, even till the end the staff were with me and my family and still caring for my wife and me.

Thank you to the Manager and the many staff again and even now with your support. X