Ladyville Lodge Care Home

They show love and support to residents.

My dear mum had Alzheimer's and came to Ladyville Lodge Care Home from hospital for end of life care. I cannot speak highly enough of the care she received. Family members were made extremely welcome and communication and nursing were superb. It was extremely comforting to be able to spend so much time with Mum and to see her treated as if she was their relative by the staff. Ladyville Lodge is set in a lovely location, so it is a peaceful and tranquil place for residents and visitors. As a family, we are extremely grateful for the wonderful care and support for Mum and us all during such a difficult and sad period.

Thank you for all the care and support.

Thank you for your care, at such a sad time in our lives.

We cannot thank them enough for the care they gave to her throughout her stay.

My dad was recently in the care of Ladyville Lodge for palliative care, and he died there on November 19th. All I can say is that they made a very painful and terrifying time a little easier. The one thing my dad still enjoyed was food, and the food was restaurant quality, simple and plain but delicious. The staff were kind and generous, and we felt that they listened to any concerns we did have. They treated my dad with respect and my family too. I would not hesitate to recommend them.

The manager runs a fantastic home and always has both the resident's and their families' cares and concerns as a priority.

This is a thank you to all staff at Ladyville Lodge, but a special mention to those who really made it personal.

I am very pleased with the care my mother-in-law is receiving in Ladyville Lodge. Staff are always available to help. Any concerns raised are dealt with promptly. Staff are very friendly and kind. Ladyville Lodge has beautiful grounds, which have been lovely to use in good weather.

My dad has been at Ladyville Lodge since April this year, he is a resident in the nursing side as he has final stage Parkinson's, and needs full assistance for his daily needs. The carers and nurses show empathy, are kind, caring and patient with dad. The manager is always at hand to help with any questions, and is constantly available, even on his day off. I found it very distressing when dad had to move into a home, but at Ladyville, I can sleep at night knowing he is looked after.

I am really impressed with the dedication and hard work of all the staff during the pandemic. I am very happy with the care my mother receives. The communication from the home has been excellent. The manager implemented zoom meetings which have ensured that relatives meetings continue to take place. I personally feel the staff are genuine, welcoming and caring.

Our mum has been living in Ladyville Lodge for ten years now and we can really see the difference in her. She was really struggling at home with care that was not suitable for her needs. The staff at Ladyville have helped her so much that she is now laughing, singing, eating good home-cooked food and being kept clean. She has made friends here which has also helped with her social needs and also joins in with many activities. Not only has Ladyville helped our mum, but it has also given us peace of mind. Thank you to the management and staff.

Any concerns or questions are always sorted. Overall my mum is happy and well cared for. I am very pleased we found this home.

Over the past year, I have got to know mostly everyone at Ladyville. I feel very comfortable here. I would not leave my Mum anywhere that I wouldn't feel I could trust. The carers looking after her. She is my world and I only want the best for her, and that is Ladyville.

My mum lives at Ladyville Lodge. I had to wait for several weeks to get mum a room here. When one came available we were informed immediately. From day one mum has been made to feel cared for. Staff are amazing. Any concerns are dealt with promptly. So pleased we waited on the list for a placement, fantastic home. Thank you for all that you do for mum.

I love my mum being here.

Thank you so much to all the staff, me and mum love and miss you all.

Thank you to all the wonderful staff at Ladyville Lodge. You simple are the best.

This was the only care home that had vacancies, I was worried about the state of the place, mouse box in lobby. The downstairs rooms looked very nice. At the time we were told that an upstairs room was a temporary arrangement. The upstairs rooms are grim, the fixtures and fittings are tired and worn, window had warning written in marker pen that it was broken and not to be used. Told by staff that no pictures could be hung on the walls as the walls were too flimsy. Room so cramped that, when bed lowered, it hit the electric socket and knocked it out of wall. The nurses told me that a downstairs room was coming available and that I should contact the manager, I did so and was brusquely told that we would have to wait for years for a move - no view of the chickens and ducks for us! My relative only lasted a few weeks here, the staff all came down with a chest infection, I expressed my concern, my relative contracted pneumonia and died. The home didn't bother to offer their condolences.

I hope that if I ever have to go into a home I hope there is a place like Ladyville lodge for me.