






White Ash Brook offers residential, dementia, and respite care with a team that provides expert care for older people with compassion empathy, and independence as its values. The care team at White Ash Brook creates a social, community-led environment where relatives and friends can stay connected with their loved ones.
The home offers spacious and bright, living and dining areas and relaxing areas for those who want more privacy. White Ash...
Care Provided by White Ash Brook
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 53 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note that all funded residents are required to pay a contribution.
This includes planning and delivery, person-centered care plan, all meals, snacks and drinks, access to the full range of in-home activities, utilities such as water/heating/electric, all accommodation costs, housekeeping and laundry service (excluding dry-cleaning), 24 hour staffing to meet their needs.
We can offer day rates for respite care on request, however, due to the costs incurred in preparing a room and the plan of care for arrival, the minimum term of respite care is one week. There is also a £75 admin fee. If your stay is less than one week, you will be required to pay our charges for one week.
The price(s) shown are provided by the care home. Contact White Ash Brook for full pricing details and T&Cs.
Contact White Ash Brook to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Each Other Care
- Private Owned
Person in charge
- Sonya Oxley(Interim Manager)
Local Authority / Social Services
Admission Information
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2019
- Number of floors: 1
Room Information
- Single Rooms (53)
- Single Rooms with ensuite Wet Room (53)
Parking
- On-site parking
White Ash Brook Reviews (44)
White Ash Brook has a Review Score of 9.3 (9.307) out of 10, based on 12 reviews in the last 2 years.
Over all time White Ash Brook has 44 reviews.
Home is exceptional with the care they give. Managed really effectively. Great vibes.
Hi Sian,
Thank you for taking the time to leave a review.Your kind word mean alot.
Thank you
The wellbeing co-ordinator organised a sponsored walk from the home with our dad, for Alzheimer's UK and local scout group. Staff, residents involved, staff came in on their day off! The event went very well, enjoyed by all and the rain stayed off. The staff everyone of them go above and beyond. Thank you!
Thank you for sharing such lovely feedback.
I agree the day was perfect and one which defiantly be remembered.
Thank you for your continues support.
My sister has been living at White Ash Brook Care Home for some time now, and I couldn't be happier with the care and attention she receives. From the moment you walk through the doors, you can feel that it's a truly welcoming and compassionate place. The staff are not only professional and attentive, but they also treat residents like part of a big family. The carers take real time to get to know each resident as an individual - their routines, their preferences, and the little things that make them happy. My sister, is living with challenging behaviour, has become so settled and content here. The team's patience and understanding make such a difference, and it's clear they genuinely care about the people they support. The environment at White Ash Brook is bright, comfortable, and homely, with lovely gardens where residents can relax or join in gentle activities. The meals are tasty and nutritious, and it's lovely to see that residents are well cared for.
Since my dad Joe came into care at White Ash Brook, he has deteriorated and had many falls. My sister and I have ensured all his clothes and shoes have labels in, but he is continually in other people's clothes and shoes. Most of the time, his drawers are empty. In his bathroom, on many occasions, there have been no hand towels/paper towels or toilet paper. This is unacceptable. He has had a severe rash on his body, which was regarded as heat rash. To me, it was clearly scabies, confirmed in the hospital.
Thank you for taking the time to share your feedback. We value all comments from families, as they help us to continually review and improve our service. I appreciate the opportunity to meet with you to discuss your concerns in detail and to provide further information regarding your father's care....
Overall, I am very happy with the care that both of my parents have had at White Ash Brook. The care staff are excellent in general. The food and menus are very good with great choices. The setting is lovely with beautiful gardens, and the rooms are nice!
This care home is amazing going above and beyond for their residents. My sister is in this home and is a very challenging 40 year old with behavioural issues recurrent falls and overall a handful. They do everything for her catering to her needs as being a younger resident. The staff understand and listen her which is a god send I have worked in care for 16 years and this home is amazing thank you all for your hard work and effort to keeping her safe
What a wonderful review to receive. We're so proud of our purpose-driven, values-led care and it's a pleasure to support your sister in our shared home community. Thank you for taking the time to share your thoughts with others.
The home is a very caring home, but over the past few months the staffing levels seem lower than previously, sometimes it seems hard to find available staff to meet Mum's toiletry needs. The decor improvements are very good and the attention to the garden very welcome. All in all very satisfied with the home and the communication through the deputy manager is very welcome and needs to be spread further through the team
Thank you so much for taking the time to share your experience with others. It's our pleasure to support your mum in our shared home community. We truly value your feedback on team communication and are already working with the team to keep improving. Your thoughts are important to us and we really appreciate you sharing them.
The care my aunt received whilst she was at White Ash was next to none she was treated with dignity and respect and during her last days the care and compassion we received as a family was fantastic nothing was too much for them and our wishes where adhered to from start to finish. We felt very welcomed and nothing was ever to much I feel white Ash have been our extended family whilst they cared for my aunt and I can't recommend them highly enough. Thank you
Thank you so much for taking the time to write such lovely words about your experience in our shared home community here. Your Aunt will always hold a special place in our hearts and it was our pleasure to support her during her stay with us. Sending our best wishes to you all.
The staff are very friendly, that was the first thing we noticed when first visited. They do lots of different activities and also take the residents out often which is great. My father-in-law is very settled and happy which is a great relief for us. Very happy with White Ash Brook and would certainly recommend it.
Thank you for taking the time to review our shared home community here. We're so proud of the adventures we take our residents on each week and how we're here to support growth, opportunity and adventure. It's an honour to care for your Father-in-Law and thank you for sharing your thoughts with others who may be curious about life in our shared community here at White Ash Brook.
When my husband had to go into care, I was devastated. I felt bereft. I'd looked around many care homes and was not happy with what I found. That was until I found White Ash Brook! What a refreshing, happy place it is. From my first enquiry to my husband going, they (the staff) could not have made it any easier. We are both looked after, not just him. My well-being is as important as my husband's. He is looked after very well and is smiling again. The home is light and airy with outside space, and the staff are always available to speak to. Any issues are sorted immediately.
My mum was admitted as part of the discharge to assess the process. She was at White Ash Brook for 17 nights before she passed away. The staff were lovely and treated my Mum with compassion and dignity in the last few days of her life.
The staff are very friendly and professional. The management is reassuring. Overall a very caring environment with lovely staff.
Thank you for taking the time to share your thoughts about our wonderful shared home. We're honoured that your loved one chooses to live with us and are pleased that they are happy here. We will pass your feedback on to our valued team.
My father lived here for nearly two and a half years and the staff are incredibly helpful and caring with the welfare of their residents being of paramount importance to them. Dad was admitted in December 2020 with multiple medical needs/dementia (which was when you couldn't go into care homes and look around) and it was the most awful decision I have ever had to make, placing him somewhere that I hadn't checked out beforehand, but the Manager, the Assistant Manager (at the time) and the whole team bent over backwards to ease my fears and couldn't do enough to make dad happy and comfortable. Special thank you to the team the maintenance man as well - honestly if I could, I would name them all as they all played a part in keeping Dad well looked after and happy!
The manager and her deputies/staff are all wonderful people and a credit to the Each Other Care group.
Thank you so much for the lovely review. We strive to provide the very highest standard of care at White Ash Brook and are so pleased you shared your and your dad's experience with us. Community is really important to us as a family-owned provider, and we like to work as a team to make sure our residents and their families are part of that too. Thank you again.
Thank you for taking such good care of my Dad. You have all taken a personal interest in looking after him, ensuring he has felt at home. It was obvious Dad had a good rapport with the staff and it was lovely seeing the banter the staff had with him. Along with the medical support which was at times challenging, you all did a great job!
I cannot praise highly enough the staff of White Ash Brook. My father has been loved and cared for in a wonderful way, I truly feel it's a home from home. I would go out of my way to recommend White Ash Brook to absolutely anyone and I thank you all so much.
Right from the start, I felt complete confidence in the care and professionalism of the staff at White Ash Brook. I was looking for respite care for Mum while I went on holiday, she has never been in residential care so both she and I were anxious. We had nothing to worry about, both the manager and assistant manager came to meet Mum at home and discuss her needs and preferences so that when she moved into the home she felt at ease. When I took her we were welcomed by the manager who showed us to Mum's room and gave us time to help her unpack and settle in. A member of staff was assigned to show Mum around and take her to the dining room etc until she knew her way around. The following day the activities co-ordinator had even arranged bingo a particular favourite activity of Mum's. I was able to go on holiday knowing that Mum would receive the care and support she needed while enabling her to have independence. Mum really enjoyed her stay and has said that she would go back anytime.
White Ash Brook provided an excellent level of care and support to my dad and the rest of our family.
From the moment that I contacted White Ash Brook Care Home I felt that it was where I wanted my dad to go. I spoke to the manager at length on a number of occasions and every time she gave me confidence in the care my father would receive and alleviated all my worries with his fragile condition and moving him from another home. We finally managed to move him in March 2022 and albeit it was for a very short period of time before his passing, his time with White Ash Brook was spent in a home that I really felt was an extension of our family. We were always greeted by name and the manager or deputy provided us with a full brief on Dad's condition when I arrived each day. All the staff that I spoke with either directly caring for my father or just going about their work, were all very polite, helpful and respectful and always made me feel welcome. The home is lovely, welcoming, clean and homely. I can’t recommend White Ash Brook enough for anybody seeking to place a loved one.
We could not fault the care that my mother got at White Ash Brook. We received constant updates for everything during the Covid lockdown.
Very good care and help is given to residents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 August 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for White Ash Brook.
There are no upcoming events for White Ash Brook.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for White Ash Brook.
Accreditations
There are no accreditations posted yet for White Ash Brook.
Meet the Team (1)

My name is Marie, Manager at White Ash Brook. I started my journey in health care when I was just 22 years old, and from that first role, I knew I was never going to do anything else other than work within the sector.
I began working in the community going to peoples' houses, helping them with all their needs. This lasted for many years, and I really enjoyed it but I realised if I wanted to make more of a difference, I would be better placed inside a care home, being able to learn from more experienced carers. This gave me great insight into what path I wanted to take.
After many years of experience, I decided it was time to gain my qualifications. After I gained all my NQS and management qualifications, I was promoted from being a senior to care co-ordinator, before landing my first role as a Registered Manager.
With many years of experience behind me, I am now delighted to be working here at White Ash Brook, where we promote independence and well-being through our vast range of activities such as gardening, exercise, days out in the community and more.
It’s all about putting people first, and we offer ongoing training and development opportunities for our team to make sure they always provide the very highest levels of care. We are always open for a brew and a chat as we feel it's not just about who we support, it's also about involving the community.
Frequently Asked Questions about White Ash Brook
What types of Care is White Ash Brook registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does White Ash Brook have?
There are 53 Single Rooms.
What are the Facilities & Services at White Ash Brook?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is White Ash Brook to the centre of Accrington?
1.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact White Ash Brook to verify any information. View our terms and conditions. White Ash Brook has an Enhanced Service -more info.