






White Ash Brook offers residential, dementia, and respite care with a team that provides expert care for older people with compassion empathy, and independence as its values. The care team at White Ash Brook creates a social, community-led environment where relatives and friends can stay connected with their loved ones.
The home offers spacious and bright, living and dining areas and relaxing areas for those who want more privacy. White Ash...
Care Provided by White Ash Brook
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 53 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note that all funded residents are required to pay a contribution.
This includes planning and delivery, person-centered care plan, all meals, snacks and drinks, access to the full range of in-home activities, utilities such as water/heating/electric, all accommodation costs, housekeeping and laundry service (excluding dry-cleaning), 24 hour staffing to meet their needs.
We can offer day rates for respite care on request, however, due to the costs incurred in preparing a room and the plan of care for arrival, the minimum term of respite care is one week. There is also a £75 admin fee. If your stay is less than one week, you will be required to pay our charges for one week.
The price(s) shown are provided by the care home. Contact White Ash Brook for full pricing details and T&Cs.
Contact White Ash Brook to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Each Other Care
- Private Owned
Person in charge
- Sonya Oxley (Interim Manager)
Local Authority / Social Services
Admission Information
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2019
- Number of floors: 1
Room Information
- Single Rooms (53)
- Single Rooms with ensuite Wet Room (53)
Parking
- On-site parking
White Ash Brook Reviews (45)
White Ash Brook has a Review Score of 9.2 (9.227) out of 10, based on 11 reviews in the last 2 years.
Over all time White Ash Brook has 45 reviews.
Very good care and help is given to residents.
I was very impressed with the activities my mother was engaged with which helped her mobility and mental health. I felt that my mother was well looked after, happy and safe which was a big relief for myself.
I ring my friend every week since September 2020 and she loves it here. Every conversation we have is always about me asking if she likes it here and the answer is always yes. She's settled in very well with the help of the wonderful and friendly staff that you all are to me and my friend. I can see all the residents are happy here too as I see how they are with the staff. I could not fault it in any way. Keep up the good work.
Whilst visiting White Ash Brook, I found the staff and management approachable, kind and caring. There is nothing too much trouble for the staff. Really know my friend's likes/dislikes and cater for their needs. The home is comfortable. They keep me updated on any changes. Lovely care home.
I was made very welcome. The staff were kind, helpful and encouraged me to get my mobility back after a long stay in the hospital. I was very happy at White Ash Brook and made some good friends.
My grandmother has recently moved to White Ash Brook. We were really nervous as a family, as we have always cared for my grandmother. I can honestly say it's a home from home, nothing is ever too much. We receive regular updates and the manager gives us input and updates on the home. The staff are wonderful and my grandmother says the food is beautiful. Wonderful home and very caring. We cannot recommend it enough. Thank you for keeping my grandmother safe.
The manager is always willing to help and extremely caring. The staff are fabulous and extremely caring. The home is beautifully decorated and has snug areas to enjoy. Nothing is ever too much trouble.
We are very happy with the care provided.
My Mum was a resident on the Dementia Unit in White Ash Brook Care Home for a few months until she passed away in May 2020. Despite the relatively short period of time Mum was there, I felt confident from day one, that this was the best place to meet Mum's needs. This was not a choice made lightly, having experienced worries around Mum's care when she was a resident in a previous Care Home. From the moment the staff at White Ash Brook met Mum right up until the day she passed away, everyone treated her with compassion, dignity and a genuine love. Whenever I visited, (always unannounced), staff were busy engaging meaningfully with the residents. They always had time to talk to me about my Mum's well-being and Mum herself always looked well cared for and happy. Staff at White Ash Brook also care about the welfare of the family of their residents and I would recommend them to anyone seeking tender, loving care for their family member.
Thank you for your review on White Ash Brook. We pride ourselves in delivering quality personal care within a warm environment where we go above and beyond. We are so glad that you could clearly see the ethos of the home every time you visited us and it was a true pleasure to look after your mother.
When I came to look around White Ash Brook in February 2018 I had already been to look around another one which I wasn't really keen on but as soon as I came here I was impressed by first, the cleanliness and was pleased to see wooden floors. The atmosphere was good, the residents that I saw seemed content and clean and well cared for. So it was an instant, yes and I knew my dad would be well looked after.
Thank you for your review on White Ash Brook. We pride ourselves in delivering quality care within a warm environment where we go above and beyond.
I found the staff very welcoming and they make a lovely cup of tea.
This was my first visit and hope to visit again soon.
Thank you for your review on White Ash Brook. We are happy to hear you felt safe and secure when visiting our home in these unprecedented times. We look forward to your next visit.
White Ash Brook Care Home is such a lovely place for residents. It has a very homely atmosphere and visitors feel welcome at any time. Standards are amazing both in cleanliness and caring terms. My mam is looked after exceptionally well, she is happy and cared for. Relatives are kept up to date with everything that is going on and the staff are absolutely amazing.
Thank you for your review on White Ash Brook. We pride ourselves in delivering quality care within a warm environment where we go above and beyond.
We had a great Christmas the staff working so hard to ensure everyone had a great time.
It is to my mind excellent for my wife she has settled so far.
My father was in White Ash Brook from August 2018 to his death in April 2019. During that time he had exemplary care from the staff who always treated him with respect dignity and kindness. As a family, we could not have wished for a better place to care for him, and can find no fault with the home or its staff.
The place was clean and tidy, the residents were always dressed and looked after and all the staff (from cleaners to managers) clearly cared for the residents and their visitors.
I cannot recommend the place highly enough and would have no hesitation in advising someone to look at the home for a member of their family.
Thank you so much for your lovely comments!
My um is a resident at Whtie Ash Brook care home, Oswaldtwistle. She has been a resident here since January 2018. Whilst being here she has been well cared for and looked after both physically and mentally. She loves he new home and all the staff and residents alike. Iw ould highly recommend this care home to future residents and staff alike. Overall, a very caring, pleasant new home for my Mum.
I have been at this home a month, you could not get better treatment anywhere else. Staff excellent. Food excellent.
For a resident suffering dementia, old age wanting long-term care, the home was excellent. It was clean, tidy - rooms were nicely decorated, activities are done for the residents. The staff promote a homely atmosphere for the residents. For a resident needing rehabilitation following a fall or surgery, it was not good - as no regular regime for physio exercises are encouraged or even done with a resident. Equipment to move such a resident takes far too long for it to be ordered - so residents feel trapped in the room - as not able to leave it without equipment.
Greeted with warmth and very welcoming smile. I had no appointment and turned up at tea time! Met with the manager but two members of staff asked if I was Ok and if they could get me a drink (very warm day). The place is inviting. Clean and the staff have always got a smile and hello for everyone. Dad has settled very quickly and is very happy which is due to predominately the staff but nice surroundings as well.
Tha manager and all the staff made a very difficult decision extremely easy. So supportive, very proud of the services they offer and I found them to be professional but so friendly. Gran settled straight away, no "demand" was too much trouble. Very family orientated service. Staff work very hard to provide high standards of care. Would recommend (and already have) to anyone.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 August 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for White Ash Brook.
There are no upcoming events for White Ash Brook.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for White Ash Brook.
Accreditations
There are no accreditations posted yet for White Ash Brook.
Meet the Team (1)

My name is Marie, Manager at White Ash Brook. I started my journey in health care when I was just 22 years old, and from that first role, I knew I was never going to do anything else other than work within the sector.
I began working in the community going to peoples' houses, helping them with all their needs. This lasted for many years, and I really enjoyed it but I realised if I wanted to make more of a difference, I would be better placed inside a care home, being able to learn from more experienced carers. This gave me great insight into what path I wanted to take.
After many years of experience, I decided it was time to gain my qualifications. After I gained all my NQS and management qualifications, I was promoted from being a senior to care co-ordinator, before landing my first role as a Registered Manager.
With many years of experience behind me, I am now delighted to be working here at White Ash Brook, where we promote independence and well-being through our vast range of activities such as gardening, exercise, days out in the community and more.
It’s all about putting people first, and we offer ongoing training and development opportunities for our team to make sure they always provide the very highest levels of care. We are always open for a brew and a chat as we feel it's not just about who we support, it's also about involving the community.
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