White Ash Brook

Thwaites Road, Oswaldtwistle, Accrington BB5 4QR
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9.5 41 Reviews
  • White Ash Brook, Accrington
White Ash Brook offers residential, dementia, and respite care with a team that provides expert care for older people with compassion empathy, and independence as its values. The care team at White Ash Brook creates a social, community-led environment where relatives and friends can stay connected with their loved ones.

The home offers spacious and bright, living and dining areas and relaxing areas for those who want more privacy. White Ash Brook has well-furnished rooms that are all en-suite, and people can add their personal touches, bringing their home luxuries with them to add to the home from home feel. Rooms offer adjustable beds, plenty of closet space, TV, and telephone connectivity, and free Wi-Fi.

People’s health and wellbeing is important, and there is a varied programme of daily activities and events for those who want to participate. Outdoors people can relax in the garden and patio area, which overlook a natural meadow leading to the odd visit from the local wildlife, a place where residents can enjoy the countryside views.

White Ash Brook is a person-centered home, and everyone living within the home has a personalised care plan which is created specifically to their wishes and needs. These plans are regularly reviewed and updated, with the involvement of healthcare professionals and family representatives.
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Care Provided by White Ash Brook

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £990 – £1045
  • Self-Funded Residential Dementia Care: £1100 – £1100
  • RESPITE Self-Funded Residential Care: £990 – £1045
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1100

Please note that all funded residents are required to pay a contribution.


Care Package:
This includes planning and delivery, person-centered care plan, all meals, snacks and drinks, access to the full range of in-home activities, utilities such as water/heating/electric, all accommodation costs, housekeeping and laundry service (excluding dry-cleaning), 24 hour staffing to meet their needs.


Respite Care:
We can offer day rates for respite care on request, however, due to the costs incurred in preparing a room and the plan of care for arrival, the minimum term of respite care is one week. There is also a £75 admin fee. If your stay is less than one week, you will be required to pay our charges for one week.

These prices are only a guideline, please contact White Ash Brook to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sonya Oxley (Interim Manager)

Local Authority / Social Services

Admission Criteria

  • Private, NHS, funded, emergency admissions.
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (53)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (53)

Parking

  • On-site parking

White Ash Brook Reviews (41)

9.5

White Ash Brook has a Review Score of 9.5 (9.463) out of 10, based on 9 reviews in the last 2 years.
Over all time White Ash Brook has 41 reviews.

Overall Experience
  • 29
  • 10
  • 2
  • 0
  • 0
Date Published
  • 41
  • 5
  • 6
  • 9
  • 32
Reviewer Connection to White Ash Brook
  • 18
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Rachel H (Daughter of Resident) published on 31 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
White Ash Brook has been dads home for nearly 2 years and during this time he has settled in amazingly well. We tried other homes before this one but none have been as helpful or understanding in the more difficult circumstances when things don't always go to plan. White Ash Brook Care Home boasts good
views, green space, post office and general store within easy walking distance and only a short bus trip away is Oswaldtwistle Mills. All rooms have ensuite facilities and the home is exceptionally spacious. Overall verdict - excellent!!!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.463)

Overview of Review Score

The Review Score of 9.5 (9.463) out of 10 for White Ash Brook is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.714 for White Ash Brook is calculated as follows: ( (79 Excellents x 5) + (22 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 105 Ratings = 4.714
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.749 Points relating to the number of positive Reviews for White Ash Brook is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6. 9 Positive Reviews ÷ 10.6 = 0.849
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Aug 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Marie Barnes

Job Title: Registered Home Manager Joined: 2023

My name is Marie, Manager at White Ash Brook. I started my journey in health care when I was just 22 years old, and from that first role, I knew I was never going to do anything else other than work within the sector.


I began working in the community going to peoples' houses, helping them with all their needs. This lasted for many years, and I really enjoyed it but I realised if I wanted to make more of a difference, I would be better placed inside a care home, being able to learn from more experienced carers. This gave me great insight into what path I wanted to take.


After many years of experience, I decided it was time to gain my qualifications. After I gained all my NQS and management qualifications, I was promoted from being a senior to care co-ordinator, before landing my first role as a Registered Manager.


With many years of experience behind me, I am now delighted to be working here at White Ash Brook, where we promote independence and well-being through our vast range of activities such as gardening, exercise, days out in the community and more.


It’s all about putting people first, and we offer ongoing training and development opportunities for our team to make sure they always provide the very highest levels of care. We are always open for a brew and a chat as we feel it's not just about who we support, it's also about involving the community.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact White Ash Brook to verify any information. View our terms and conditions. White Ash Brook has an Enhanced Service - more info.