Care Homes Owned by Each Other Care in London

Well done team you have taken my doubts away.

My mum has only been at Ladyville Lodge for a short time but it is such a wonderful place and I know my mum is in safe hands. Her room is lovely with such a nice view and it has a good homely vibe there. The staff are so friendly and caring. The Christmas party they put on for the residents was great and we all had such a good time. Thank you Maxine and Karen! X

The home is very presentable and clean.

We're very pleased with mums care. The only issues are, we're not told that her toiletries are running low, also she has a room with a step which doesn't help because she is losing mobility. There needs to be more seats provided for visitors when the lounge is full.

Very caring staff lovey home and surroundings clean and lovely decorative there's good entertainment for them and things to do most days he has been there a few years now and would not him any where else now.

My husband has been a resident at Ladyville for 3 years. The actual home has a very friendly and homely feeling, nice bright rooms and comfortable lounge and dining room. The staff are excellent. Very caring and professional with the residents' best interests at heart. Very happy with his care.

I have found the caring nature of the people that work at Ladyville Lodge to be excellent. They all know the names and varied personalities of their residents. There is a warm atmosphere at the home. The activities and visits are varied, enabling many of the residents to go out and/or experience different activities within the home.

Brilliant care home, staff fab, everyone can't do enough for the residents and families alike. Always something going on for residents, trips out, singers and other entertainment. Can't fault it. And when Mum gets unwell, they are really on the ball.

Mum is well cared for. Staff are all nice. Food looks lovely. Mum knows she needs care and knows it is the best home locally. Nursing staff on call all the time. Would recommend. Mum has met some lovely residents and refers to them as her new friends. Staff are always willing to listen, nothing is too much trouble. Caring and considerate of family feelings.

Staff are very caring. Facilities are good with plenty of activities. Rooms comfortable. Would certainly recommend Ladyville Lodge Care Home if you are looking for residential care for a friend or relative.

The staff across all areas are very welcoming. Always happy to help with anything and welcome you warmly to the home. The medical and care staff stay on top of all my father's needs. I feel comfort in knowing my father is not just well looked after and safe but is also part of the welcoming home-from-home environment.

Mum is happy at Ladyville, she has been here for quite a few years now including lockdown. It's a very caring home and kind, Mum is treated with dignity. She has her favourite carers that she has a laugh with! She said the food is good, her favourite is breakfast! Mum enjoys the singers that come in and lately enjoys sitting out in the courtyard.

Our experience has been so caring, helpful and accommodating. Yes there are tweaks that could be improved on, but they are working really well with all the improvements coming together at the home. The garden party was just wonderful and enjoyed by all. There are lots of daily activities and they have entertainment on a regular basis as well as organising outings. Please continue with these, as it's so important for the well-being of the residents. The kitchen staff and chefs are wonderful and work really hard to provide delicious home-cooked meals. Residents may just require some help/assistance with eating the food. The staff also listen to any concerns family members may have and give you their time in a very busy environment and we appreciate all you do, so a massive thank you.

Thank you Ladyville for all your care and attention.

I would thoroughly recommend Ladyville.

Had the best time today with my mum and all her friends at the Ladyville Christmas Party. Everyone who works there is so kind and makes you feel so welcome. It was a really lovely day, and I feel so happy with Mum's care. Highly recommend Ladyville.

Thank you Ladyville!

Finally we would like to add that we have always been very happy with the care Mum receives at Ladyville Lodge from all the staff in what must be at times very difficult and trying circumstances.

Although I feel it could do with a bit of modernisation, it makes up for it with caring staff.

Thoroughly recommend Ladyville Lodge to anyone looking for a place for their loved one.