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Care Homes Owned by Each Other Care in Lancashire

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Each Other Care in Lancashire

Only the locations & reviews in Lancashire for Each Other Care are showing below.

View the details of all 11 locations (with 644 reviews) owned by Each Other Care

Each Other Care Locations in Lancashire (5)

 - Browse 5 Care Homes owned by Each Other Care in Lancashire
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Highfield Hall Care Home
Grane Road, Haslingden, Rossendale BB4 5ES 
9.8 63 reviews
Highfield Hall Care Home, Rossendale, Lancashire
"As a family, we searched for a care home offering respite care, leading to a permanent place. We searched online for homes having…"   Read all 63 reviews
  • from £1,050 / week
  • 75 Rooms
Location Type Care Home

Highfield Hall Care Home in Haslingden, Rossendale offers residential, nursing, dementia, respite and day care within a supportive, welcoming shared home community. As national dementia-friendly ... Read more about Highfield Hall Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
New Springfield Care Home
Preston New Road, Blackburn BB2 6PS 
9.6 41 reviews
New Springfield Care Home, Blackburn, Lancashire
"Mum came to care home 2 weeks ago and appears to have settled very well. Bedroom is comfortable and the staff are very caring. She is being…"   Read all 41 reviews
  • from £1,210 / week
  • 65 Rooms
Location Type Care Home

Recently refurbished and under new ownership, New Springfield Care Home on Preston New Road in Blackburn offers residential, nursing, dementia, respite and day care within a supportive, welcoming ... Read more about New Springfield Care Home

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
White Ash Brook
Thwaites Road, Oswaldtwistle, Accrington BB5 4QR 
9.0 42 reviews
White Ash Brook, Accrington, Lancashire
"Visited White Ash Brook Summer Fayre for the home relatives/clients. The organisation that went into the day was above and beyond. The…"   Read all 42 reviews
  • from £990 / week
  • 53 Rooms
Location Type Care Home

White Ash Brook offers residential, dementia, and respite care with a team that provides expert care for older people with compassion empathy, and independence as its values. The care team at White ... Read more about White Ash Brook

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Brierfield House Care Home
Hardy Avenue, Brierfield, Nelson BB9 5RN 
9.0 34 reviews
Brierfield House Care Home, Nelson, Lancashire
"My mum was in Brierfield House for 18 months and was looked after by the best of carers I cannot fault anything. Whilst mum was at the end…"   Read all 34 reviews
  • from £990 / week
  • 42 Rooms
Location Type Care Home

Brierfield House Care Home in Pendle offers residential, dementia, respite and day care within a supportive, welcoming shared home community. As national dementia-friendly award winners, ... Read more about Brierfield House Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Preston Glades Care Home
196 Miller Road, Ribbleton, Preston PR2 6NH 
8.6 82 reviews
Preston Glades Care Home, Preston, Lancashire
"We used Preston Glades care home for respite it was a 2 week stay and the first time here. He was so better looked after here than the…"   Read all 82 reviews
  • 65 Rooms
Location Type Care Home

Recently refurbished Preston Glades Care Home, set in the heart of Preston, offers residential, nursing, dementia, respite and day care within a supportive, welcoming shared home community. As ... Read more about Preston Glades Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

Each Other Care Reviews in Lancashire (262)

9.3

Each Other Care has a Group Review Score of 9.3 (9.276) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Each Other Care must have a Review Score.

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Review of

New Springfield Care Home

from S W (Daughter of Resident) published on 18 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came to care home 2 weeks ago and appears to have settled very well. Bedroom is comfortable and the staff are very caring. She is being fed and looked after very well as she is bedbound and needs full time assistance.
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Review of

New Springfield Care Home

from P H (Son of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the staff helpful and cooperative they try to take care of my fathers needs to the best of their abilities.
Reply from Priya Mary, Manager at New Springfield Care HomeThank you for your feedback. We are delighted to hear that our staff have been helpful and cooperative while caring for your father. Your comments mean a lot to our team.
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Review of

Preston Glades Care Home

from G B (Granddaughter of Resident) published on 16 February 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
Unfortunately I am not happy with the care my nanny is receiving in this home. After several conversations with the management team, my nanny is still not being cared for efficiently. Where is the care?? It's absolutely breaking our hearts to know how much pain she is in and it's not being acknowledged.
Reply from Tracey Yates, Manager at Preston Glades Care HomeThank you for taking the time to share your concerns. I am truly sorry to hear how distressed you and your family are feeling, and I want to assure you that we take this feedback extremely seriously. Please contact the home and we will formally investigate your concerns using our complaints procedure
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Review of

Highfield Hall Care Home

from A H (Daughter of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was here 5 times last year for respite and the last time for palliative were she passed away. Honest review, very clean at all times, need reception staff for the door, not acceptable staff being taken off their day job to open for visitors in and out, more full-time staff needed to much pressure
put on those that work so hard and sorry, found agency staff not as caring and don't know residents, needs poor at times. Mum's ring was taken hours after left, not happy, never found! Can't fault mums last few days, staff were amazing.
Reply from Anita Dennison, Interim Manager at Highfield Hall Care HomeThank you for taking the time to share your feedback. I understand why this situation may have felt unsettling, and I appreciate you raising it.
I want to reassure you that we're always focused on supporting our team and helping people grow, while making sure fair and transparent processes are followed.
The safety and wellbeing of those who live with us always comes first. On rare occasions where extra support is needed and our team can't pick up overtime, we may use agency to ensure our quality care remains safe and consistent.
Thank you again for sharing your perspective. I hope this helps reassure you that our focus remains on our people, our residents, and the quality care we provide here at Highfield Hall.
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Review of

New Springfield Care Home

from Catia S (Granddaughter of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grandmother came to Springfield in late November, she was met with the most caring members of staff. She was lucky to encounter a Portuguese carer. I have raised a few issues such as not changed often enough or jugs of water not changed for 3 days. I have also noticed how some members of staff get too
comfortable. All staff members are amazing, where all just adapting as we go I suppose.
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Review of

New Springfield Care Home

from A H (Son of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to New Springfield from hospital for palliative care. It was extremely worrying time for all of us. We were welcomed warmly and settled in quickly. My mother said "why are they treating me so well coming here?" The staff have been excellent with mother and she has warmed to all of them.
The discussions regarding care plans is very reassuring and given me more peace of mind.
Reply from Priya Mary, Home Manager at New Springfield Care HomeThank you for sharing this with us. We understand how difficult this time must be for you all, and we're so pleased your mother feels comfortable and well cared for. It's especially lovely to hear her comment about being treated so well - that's exactly how we want everyone to feel. Please know we are always here for you and happy to talk through any aspect of her care.
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Review of

Highfield Hall Care Home

from Lesley M (Daughter of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we searched for a care home offering respite care, leading to a permanent place. We searched online for homes having relationships with community groups and dementia freidnly charities. Highfield Hall Care Home had this, and I had heard positive anecdotal evidence from a friend. The manager
and senior carer, Sarah, visited Mum at her home after two impromptu visits by different members of the family. We have not been disappointed by the care and consideration they have shown our Mum. The staff answer all our questions as we are very new to this and want the best for Mum.
Reply from Anita Dennison, Interim Manager at Highfield Hall Care HomeThank you so much for taking the time to share your experience of Highfield Hall Care Home. We are truly grateful for your kind words and for the trust you have placed in us during what we understand can be a challenging and emotional transition for families. It is wonderful to hear that our links with community groups and dementia-friendly charities, as well as the support provided by our senior carer and the wider team, have given you confidence and reassurance. We are delighted that your Mum is receiving the care, consideration, and respect she deserves, and we are always happy to answer questions and support families as they navigate this new journey. Thank you again for your thoughtful feedback-it means a great deal to our whole team.
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Review of

New Springfield Care Home

from M C (Son of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mothers health and condition has improved the staff are very helpful and my mother is well cared for, the accommodation is very clean, and the food is very good.
Reply from Priya mary, Interim Home manager at New Springfield Care HomeThank you for sharing your feedback. It's wonderful to hear that your mother's health has improved, that she is well cared for, and that you are happy with the cleanliness, food, and support provided.
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Review of

New Springfield Care Home

from Gillian F (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been in New Springfield since 2019, she has alzheimers/dementia and it is now quite advanced but the care home has always adapted well to her changing care needs and I feel quite happy, she is well looked after. The home has recently been decorated and the environment is pleasant with caring
staff.
Reply from Priya Mary, Manager at New Springfield Care HomeThank you for sharing your experience. It's wonderful to hear that your mum has been well cared for since 2019 and that the home has adapted so well to her changing needs. It's reassuring to know that she is happy and well looked after, and that the environment is pleasant, especially after the recent redecorations.
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Review of

New Springfield Care Home

from Ian H (Son of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of each other care is good. All staff seem professional and caring and do a good job in difficult circumstances. My mother seems quite happy.
Reply from Priya Mary, Manager at New Springfield Care Home"Thank you for your feedback. We're pleased to hear that you feel confident in the care provided and that our team is seen as professional and caring
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Review of

New Springfield Care Home

from J C (Daughter of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad has been in Springfield Home since August. He has a very nice, spacious bedroom which is kept clean and tidy. The senior nursing staff deal promptly with any concerns, either medical or personal. The food is good, and there is plenty of it. There are various activities several times a week. I
feel confident that my dad is being cared for and is happy to be left.
Reply from Priya Mary, Manager at New Springfield Care HomeThank you for sharing your feedback. We're pleased to hear that your father is settled, happy, and well cared for. It's wonderful that he enjoys his spacious room, the food, and the activities, and that you feel confident in the support provided by our team. We will continue to ensure he receives the care, attention, and comfort he deserves.
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Review of

New Springfield Care Home

from S H (Daughter of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been at Springfield for 3 years and I'm happy with how she is being cared for. The staff are always helpful and always contact me with any updates or concerns. It's always clean and tidy in her room and my mum looks clean and always fresh clean clothes on.
Reply from Priya Mary, Manager at New Springfield Care HomeThank you for sharing your kind feedback. We're pleased to hear that you feel confident in the care and support provided and that communication from the team has been helpful. It's wonderful to know her room is consistently clean and that she looks comfortable and well cared for. Your comments mean a great deal to the team, and we will continue to do our very best for her."
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Review of

New Springfield Care Home

from N R (Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I like living here, the food is good. Staff very nice, and they encourage me to be more independent. I find it clean and tidy. I am going to Blackpool soon to see the lights.
Reply from Joanne McHugh, Manager at New Springfield Care HomeThank you for taking the time to share your thoughts. It's lovely to hear that you feel well supported and that the food, cleanliness and staff all contribute to a positive experience. We're especially pleased that the encouragement toward independence is helping.
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Review of

New Springfield Care Home

from L P (Son of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Frank would never have wanted to be in a care home but is very happy here. The staff have built a good relationship with him. We are happy that he is being looked after (cleaned and feed) as beforehand he has been self neglecting due to mobility.
Reply from Priya Mary, Manager at New Springfield Care HomeThank you for taking the time to share your thoughtful feedback. We're pleased to hear that the move has had a positive impact and that he feels happy and well supported. It's wonderful to know that our team has built a trusting relationship with him and that his wellbeing has improved. We'll continue to do our very best to provide the care, dignity and comfort he deserves
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Review of

New Springfield Care Home

from M D (Wife of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good here my husband loves it. I'm happy.
Reply from Priya Mary, Manager at New Springfield Care HomeThank you for sharing your kind feedback. We're delighted to hear that your husband is happy and settling in well, and that you feel positive about the care and support provided. Your comments are greatly appreciated by the whole team. Please feel free to reach out if there's anything more we can do.
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Review of

White Ash Brook

from C M (Daughter of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Since my dad Joe came into care at White Ash Brook, he has deteriorated and had many falls. My sister and I have ensured all his clothes and shoes have labels in, but he is continually in other people's clothes and shoes. Most of the time, his drawers are empty. In his bathroom, on many occasions, there
have been no hand towels/paper towels or toilet paper. This is unacceptable. He has had a severe rash on his body, which was regarded as heat rash. To me, it was clearly scabies, confirmed in the hospital.
Reply from Sonya Oxley, Interim Manager at White Ash BrookThank you for taking the time to share your feedback. We value all comments from families, as they help us to continually review and improve our service. I appreciate the opportunity to meet with you to discuss your concerns in detail and to provide further information regarding your father's care. I am grateful that we were able to address the issues raised and hope you now feel more informed and reassured following our discussion.
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Review of

Brierfield House Care Home

from D K (Wife of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for looking after my husband so well.
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Review of

Highfield Hall Care Home

from Carole D (Daughter of Resident) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father moved into Highfield Hall Care Home around 20months ago in the dementia side, and lived there up until his death very recently. We cannot thank the staff enough for their kindness & caring support, not only to our father, but also to us as a family. I can not sing their praises highly enough.
Our fathers life ended in the home & even after death their respect & compassion to Dad & again ourselves was outstanding. We as a family would highly recommend Highfield Hall as the perfect home for your loved one.
Reply from Anita Dennison, Interim Manager at Highfield Hall Care HomeThank you so much for taking the time to share such heartfelt words about your father's time with us at Highfield Hall. We are truly sorry for your loss, and it means a great deal to know that our care and support brought comfort to both your father and your family during his time here.
Our team strives to create a warm, respectful, and homely environment for every resident, and hearing that you felt supported throughout this journey is deeply meaningful to us. We will be sure to share your kind words with all our team-they will be touched to know their care made such a difference.
Please accept our sincere condolences once again, and thank you for recommending Highfield Hall as a home for others. It was an honour and a privilege to care for your father.
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Review of

Highfield Hall Care Home

from Delia B (Sister of Resident) published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff in the home are excellent. Nothing is too much trouble for them. They aim to make the residents' lives as enjoyable as possible. The activities that they provide stimulate and enrich the residents' lives. They also support the residents' families physically and mentally. Thank you.
Reply from Anita Dennison, Interim Manager at Highfield Hall Care HomeThank you so much for your kind words. We truly appreciate your feedback, and it means a great deal to the whole team. We're committed to providing the best care and support for our residents and their families, and it's wonderful to hear that this is being felt.
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Review of

White Ash Brook

from L P (Daughter-in-law of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited White Ash Brook Summer Fayre for the home relatives/clients. The organisation that went into the day was above and beyond. The staff came on their day off to help/assist. Nothing was too much trouble, the staff on duty were excellent. Everyone had a lovely happy afternoon. Well impressed and
funds raised were a very welcomed boost.The staff all worked their 'socks off'. Well done!! Thank you.
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Awards / Recognitions (0)

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