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Care Homes Owned by Each Other Care in Lancashire

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Each Other Care in Lancashire

Only the locations & reviews in Lancashire for Each Other Care are showing below.

View the details of all 11 locations (with 654 reviews) owned by Each Other Care

Each Other Care Locations in Lancashire (5)

 - Browse 5 Care Homes owned by Each Other Care in Lancashire
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Highfield Hall Care Home
Grane Road, Haslingden, Rossendale BB4 5ES 
9.8 65 reviews
Highfield Hall Care Home, Rossendale, Lancashire
"Mum was looked after brilliantly by all the carers and wider staff. She was treated with care and compassion at all times. It was a…"   Read all 65 reviews
  • from £1,250 / week
  • 75 Rooms
Location Type Care Home

Highfield Hall Care Home in Haslingden, Rossendale offers residential, nursing, dementia, respite and day care within a supportive, welcoming shared home community. As national dementia-friendly ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
New Springfield Care Home
Preston New Road, Blackburn BB2 6PS 
9.6 44 reviews
New Springfield Care Home, Blackburn, Lancashire
"I have been delighted by the support we have received at the care home. Colin has been given excellent care and I have found everyone so…"   Read all 44 reviews
  • from £1,210 / week
  • 65 Rooms
Location Type Care Home

Recently refurbished and under new ownership, New Springfield Care Home on Preston New Road in Blackburn offers residential, nursing, dementia, respite and day care within a supportive, welcoming ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
White Ash Brook
Thwaites Road, Oswaldtwistle, Accrington BB5 4QR 
9.2 43 reviews
White Ash Brook, Accrington, Lancashire
"The wellbeing co-ordinator organised a sponsored walk from the home with our dad, for Alzheimer's UK and local scout group. Staff,…"   Read all 43 reviews
  • from £1,075 / week
  • 53 Rooms
Location Type Care Home

White Ash Brook offers residential, dementia, and respite care with a team that provides expert care for older people with compassion empathy, and independence as its values. The care team at White ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Preston Glades Care Home
196 Miller Road, Ribbleton, Preston PR2 6NH 
8.9 85 reviews
Preston Glades Care Home, Preston, Lancashire
"My Mum lived at Preston Glades for almost three years. During that time her needs changed dramatically and sadly she passed away in…"   Read all 85 reviews
  • from £1,250 / week
  • 65 Rooms
Location Type Care Home

Recently refurbished Preston Glades Care Home, set in the heart of Preston, offers residential, nursing, dementia, respite and day care within a supportive, welcoming shared home community. As ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Brierfield House Care Home
Hardy Avenue, Brierfield, Nelson BB9 5RN 
8.7 35 reviews
Brierfield House Care Home, Nelson, Lancashire
"We have been really happy with the care mum is receiving at Brierfield House, ever since she arrived. Her behaviours can be challenging at…"   Read all 35 reviews
  • from £1,075 / week
  • 42 Rooms
Location Type Care Home

Brierfield House Care Home in Pendle offers residential, dementia, respite and day care within a supportive, welcoming shared home community. As national dementia-friendly award winners, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Each Other Care Reviews in Lancashire (272)

9.3

Each Other Care has a Group Review Score of 9.3 (9.262) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Each Other Care must have a Review Score.

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Review of

Preston Glades Care Home

from Stuart H (Son of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When issues arise they take action and resolve promptly. Very accommodating and helpful staff.
Reply from Tracey Yates, Manager at Preston Glades Care HomeThank you very much for your kind words. Were really pleased to hear that you feel supported and that our team has been helpful and responsive. Your feedback means a great deal to us, and I will be sure to share it with the staff.
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Review of

Brierfield House Care Home

from N B (Daughter of Resident) published on 30 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been really happy with the care mum is receiving at Brierfield House, ever since she arrived. Her behaviours can be challenging at times but they always treat her with dignity and kindness. We are confident that any changes in her health are handled promptly, and they always try to make sure
she receives whatever is needed. We are kept very well informed about how she is in between our weekly visits, and are made welcome every time we visit. The team are cheerful and easy to talk to, and clearly spend time chatting with the residents. Meals, snacks and drinks are plentiful, and mum enjoys them. We are very pleased we found this lovely care home and recommend it wholeheartedly.
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Review of

New Springfield Care Home

from S C (Wife of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been delighted by the support we have received at the care home. Colin has been given excellent care and I have found everyone so welcoming at such a stressful time. The one to one support for Colin has been excellent and I am so pleased that he has become part of New Springfield.
Reply from Priya Mary, Manager at New Springfield Care HomeThank you so much for your kind words. We're truly pleased to hear that you've felt supported during what we understand can be a very stressful time. It's wonderful to know that the one-to-one care has met your expectations and that your loved one feels part of the New Springfield community. Your feedback means a great deal to our team, and we're always here to support you.
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Review of

New Springfield Care Home

from Lee C (Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The time at New Springfield has been good, their have been people that I have known for year and other I have built a new relationship, friend I mean. This place is a good place to heal and build yourself up while you heal, its good here and I only have good things to say about it. Thank you for the
help guys.
Reply from Priya Mary, Manager at New Springfield Care HomeThank you for sharing this-it really means a lot to us. We're glad to hear that your time at New Springfield has been so positive and that you've been able to reconnect with others while building new friendships. It's great to know you've felt supported in your healing and growth. We wish you all the very best moving forward, and remember you'll always be welcome here.
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Review of

White Ash Brook

from Lorna P (Daughter-in-law of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The wellbeing co-ordinator organised a sponsored walk from the home with our dad, for Alzheimer's UK and local scout group. Staff, residents involved, staff came in on their day off! The event went very well, enjoyed by all and the rain stayed off. The staff everyone of them go above and beyond. Thank
you!
Reply from Sonya Oxley, Registered Home Manager at White Ash BrookHi Lorna,
Thank you for sharing such lovely feedback.
I agree the day was perfect and one which defiantly be remembered.
Thank you for your continues support.
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Review of

New Springfield Care Home

from S K (Daughter of Resident) published on 27 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience during the first two weeks has been excellent. From our very first enquiry about visiting, we were told we could come anytime, so we arrived at 6pm and received a very warm welcome from the deputy manager. He answered all our questions and showed us around. What really stood out was the
passion and kindness from all the staff.
This was the first care home we visited and we felt confident straight away. When my mum arrived, every member of staff came to welcome her and introduce themselves, including the manager which made her feel very comfortable. Nothing was too much trouble - whether it was food, drinks or helping her settle in.
When we visited the next day, Mum was enjoying lunch with other residents, dressed nicely and looking happy. She told us, "I like it here, I want to stay." We can't thank the staff enough for their care, kindness and support.
Reply from Priya Mary, Manager at New Springfield Care HomeThank you so much for sharing your experience. It's wonderful to hear how positive those first few weeks have been for both you and your mum.

From the warm welcome on your very first visit to the time and care taken to answer your questions, it's clear the team made a strong first impression. It's especially meaningful that every member of the team took the time to introduce themselves and help your mum feel comfortable from the moment she arrived.

Hearing that she settled in so quickly, was enjoying meals with others, and felt happy and at ease is truly reassuring. Her words, "I like it here, I want to stay," say more than anything else could.

Your kind feedback about the team's compassion, attentiveness, and willingness to go the extra mile will mean a great deal to them. Thank you for taking the time to share such a heartfelt review.
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Review of

Highfield Hall Care Home

from S J (Daughter of Resident) published on 10 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was looked after brilliantly by all the carers and wider staff. She was treated with care and compassion at all times. It was a difficult time for us as a family, but we were also well looked after and any queries we had were promptly dealt with.
Reply from Anita Dennison, Interim Manager at Highfield Hall Care HomeThank you very much for taking the time to leave such a kind review. We are truly pleased to hear that your mum was cared for with compassion and dignity, and that you felt supported as a family during such a difficult time. Your comments mean a great deal to our carers and wider team, who are committed to providing the highest standard of care. Thank you again for your feedback and for trusting us to support your mum and your family
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Review of

Preston Glades Care Home

from Adele C (Daughter of Resident) published on 9 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum lived at Preston Glades for almost three years. During that time her needs changed dramatically and sadly she passed away in February this year.
Yesterday the home laid on a beautiful memorial afternoon which was both touching and oozed with love that the staff and fellow residents had for
my Mum.
There are too many people and acts of kindness to thank here (that I will do directly) but I wanted to recommend this caring and loving home to anyone who faces the daunting task of finding a 'new home' for their loved one at a very difficult time in their lives.
Reply from Tracey Yates, Manager at Preston Glades Care HomeThank you for your kind words and recommendation. It was truly a pleasure caring for your mum, and the team will be very touched by your comments. Thank you again.
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Review of

White Ash Brook

from D C (Sister of Resident) published on 1 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been living at White Ash Brook Care Home for some time now, and I couldn't be happier with the care and attention she receives. From the moment you walk through the doors, you can feel that it's a truly welcoming and compassionate place. The staff are not only professional and attentive,
but they also treat residents like part of a big family. The carers take real time to get to know each resident as an individual - their routines, their preferences, and the little things that make them happy. My sister, is living with challenging behaviour, has become so settled and content here. The team's patience and understanding make such a difference, and it's clear they genuinely care about the people they support. The environment at White Ash Brook is bright, comfortable, and homely, with lovely gardens where residents can relax or join in gentle activities. The meals are tasty and nutritious, and it's lovely to see that residents are well cared for.
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Review of

Highfield Hall Care Home

from L S (Daughter of Resident) published on 25 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is in the EMD Unit and has been for 8 years. In the most recent years until present day, I am more happy and reassured with the level of care and quality of life that mum is now given, thanks to the wonderful staff and her environment. I am particularly impressed by both the unit manager and
the interim manager who really seem to have improved mums sitiatuion, and this is extremely reassuring.
Reply from Anita Dennison, Interim Manager at Highfield Hall Care HomeThank you so much for sharing this. It really means a lot to hear that you feel more reassured about your mum's care and quality of life.
We are especially pleased that the improvements in the EMD Unit have made a difference to you and your family, and your kind words about the unit manager and myself the interim manager, it means a great deal to us. We cannot do what we do without the support from our amazing team that we have at Highfield Hall.
Thank you again for your feedback-it's truly appreciated.
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Review of

Preston Glades Care Home

from James R (Son of Resident) published on 24 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the manager to the nurses and everyone involved they treated my dad well even when he became hard work.
Thank you all very much.
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Review of

New Springfield Care Home

from S W (Daughter of Resident) published on 18 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came to care home 2 weeks ago and appears to have settled very well. Bedroom is comfortable and the staff are very caring. She is being fed and looked after very well as she is bedbound and needs full time assistance.
Reply from Priya Mary, Manager at New Springfield Care HomeThat's really reassuring to hear. It sounds like your mother has settled in very well over the past couple of weeks, and it's lovely to know she's comfortable in her room. It must be a real comfort to you knowing she's being cared for so attentively, especially as she needs full-time support. It's clear she's in safe and capable hands, being looked after with kindness and dignity. Thank you so much for the update.
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Review of

New Springfield Care Home

from P H (Son of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the staff helpful and cooperative they try to take care of my fathers needs to the best of their abilities.
Reply from Priya Mary, Manager at New Springfield Care HomeThank you for your feedback. We are delighted to hear that our staff have been helpful and cooperative while caring for your father. Your comments mean a lot to our team.
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Review of

Preston Glades Care Home

from G B (Granddaughter of Resident) published on 16 February 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
Unfortunately I am not happy with the care my nanny is receiving in this home. After several conversations with the management team, my nanny is still not being cared for efficiently. Where is the care?? It's absolutely breaking our hearts to know how much pain she is in and it's not being acknowledged.
Reply from Tracey Yates, Manager at Preston Glades Care HomeThank you for taking the time to share your concerns. I am truly sorry to hear how distressed you and your family are feeling, and I want to assure you that we take this feedback extremely seriously. Please contact the home and we will formally investigate your concerns using our complaints procedure
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Review of

Highfield Hall Care Home

from A H (Daughter of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was here 5 times last year for respite and the last time for palliative were she passed away. Honest review, very clean at all times, need reception staff for the door, not acceptable staff being taken off their day job to open for visitors in and out, more full-time staff needed to much pressure
put on those that work so hard and sorry, found agency staff not as caring and don't know residents, needs poor at times. Mum's ring was taken hours after left, not happy, never found! Can't fault mums last few days, staff were amazing.
Reply from Anita Dennison, Interim Manager at Highfield Hall Care HomeThank you for taking the time to share your feedback. I understand why this situation may have felt unsettling, and I appreciate you raising it.
I want to reassure you that we're always focused on supporting our team and helping people grow, while making sure fair and transparent processes are followed.
The safety and wellbeing of those who live with us always comes first. On rare occasions where extra support is needed and our team can't pick up overtime, we may use agency to ensure our quality care remains safe and consistent.
Thank you again for sharing your perspective. I hope this helps reassure you that our focus remains on our people, our residents, and the quality care we provide here at Highfield Hall.
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Review of

New Springfield Care Home

from Catia S (Granddaughter of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grandmother came to Springfield in late November, she was met with the most caring members of staff. She was lucky to encounter a Portuguese carer. I have raised a few issues such as not changed often enough or jugs of water not changed for 3 days. I have also noticed how some members of staff get too
comfortable. All staff members are amazing, where all just adapting as we go I suppose.
Reply from Priya Mary, Manager at New Springfield Care HomeThank you for sharing your experience. It's really reassuring to hear that your grandmother was welcomed so warmly and supported by such caring staff, especially having someone she could connect with on a cultural level.

I appreciate your honesty in raising some concerns as well. Things like regular personal care and ensuring fresh water is always available are so important for comfort and dignity, and it's right that these are addressed. It's also understandable that, as teams settle into routines, maintaining professionalism and consistency remains essential.

It sounds like there is a strong foundation of genuinely caring staff, and with continued attention to these areas, the overall experience can only improve. Your feedback is valuable in helping ensure the highest standards are maintained.
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Review of

New Springfield Care Home

from A H (Son of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to New Springfield from hospital for palliative care. It was extremely worrying time for all of us. We were welcomed warmly and settled in quickly. My mother said "why are they treating me so well coming here?" The staff have been excellent with mother and she has warmed to all of them.
The discussions regarding care plans is very reassuring and given me more peace of mind.
Reply from Priya Mary, Home Manager at New Springfield Care HomeThank you for sharing this with us. We understand how difficult this time must be for you all, and we're so pleased your mother feels comfortable and well cared for. It's especially lovely to hear her comment about being treated so well - that's exactly how we want everyone to feel. Please know we are always here for you and happy to talk through any aspect of her care.
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Review of

Highfield Hall Care Home

from Lesley M (Daughter of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we searched for a care home offering respite care, leading to a permanent place. We searched online for homes having relationships with community groups and dementia freidnly charities. Highfield Hall Care Home had this, and I had heard positive anecdotal evidence from a friend. The manager
and senior carer, Sarah, visited Mum at her home after two impromptu visits by different members of the family. We have not been disappointed by the care and consideration they have shown our Mum. The staff answer all our questions as we are very new to this and want the best for Mum.
Reply from Anita Dennison, Interim Manager at Highfield Hall Care HomeThank you so much for taking the time to share your experience of Highfield Hall Care Home. We are truly grateful for your kind words and for the trust you have placed in us during what we understand can be a challenging and emotional transition for families. It is wonderful to hear that our links with community groups and dementia-friendly charities, as well as the support provided by our senior carer and the wider team, have given you confidence and reassurance. We are delighted that your Mum is receiving the care, consideration, and respect she deserves, and we are always happy to answer questions and support families as they navigate this new journey. Thank you again for your thoughtful feedback-it means a great deal to our whole team.
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Review of

New Springfield Care Home

from M C (Son of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mothers health and condition has improved the staff are very helpful and my mother is well cared for, the accommodation is very clean, and the food is very good.
Reply from Priya mary, Interim Home manager at New Springfield Care HomeThank you for sharing your feedback. It's wonderful to hear that your mother's health has improved, that she is well cared for, and that you are happy with the cleanliness, food, and support provided.
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Review of

New Springfield Care Home

from Gillian F (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been in New Springfield since 2019, she has alzheimers/dementia and it is now quite advanced but the care home has always adapted well to her changing care needs and I feel quite happy, she is well looked after. The home has recently been decorated and the environment is pleasant with caring
staff.
Reply from Priya Mary, Manager at New Springfield Care HomeThank you for sharing your experience. It's wonderful to hear that your mum has been well cared for since 2019 and that the home has adapted so well to her changing needs. It's reassuring to know that she is happy and well looked after, and that the environment is pleasant, especially after the recent redecorations.
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