






Highfield Hall Care Home in Haslingden, Rossendale offers residential, nursing, dementia, respite and day care within a supportive, welcoming shared home community.
As national dementia-friendly business award winners, the team at Highfield Hall Care Home are proud to provide high quality care for people with a wide range of needs. They understand that moving in marks an important new chapter and take time to ensure everyone feels seen, heard and valued...
Care Provided by Highfield Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This includes planning and delivery, person-centred care plan, all meals, snacks and drinks, access to the full range of activities, including accessing the community with a minibus, utilities such as water/heating/electric, all accommodation costs, housekeeping and laundry service (excluding dry-cleaning), 24 hour staffing to meet individual needs.
We can offer day rates for respite care on request, however, due to the costs incurred in preparing a room and the plan of care for arrival, the minimum term of respite care is one week. If your stay is less than one week, you will be responsible for our charges for one week.
We offer day care. Please contact the home directly for the latest rates and availability.
The price(s) shown are provided by the care home. Contact Highfield Hall Care Home for full pricing details and T&Cs.
Contact Highfield Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Each Other Care
- Private Owned
Person in charge
- Anita Dennison (Interim Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1995
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (68)
Visiting
- The home is open 24 hours a day, 7 days a week. There are no restrictions on visits.
Parking
- Free on-site parking
Highfield Hall Care Home Reviews (65)
Highfield Hall Care Home has a Review Score of 9.7 (9.719) out of 10, based on 18 reviews in the last 2 years.
Over all time Highfield Hall Care Home has 65 reviews.
Mum was looked after brilliantly by all the carers and wider staff. She was treated with care and compassion at all times. It was a difficult time for us as a family, but we were also well looked after and any queries we had were promptly dealt with.
Thank you very much for taking the time to leave such a kind review. We are truly pleased to hear that your mum was cared for with compassion and dignity, and that you felt supported as a family during such a difficult time. Your comments mean a great deal to our carers and wider team, who are...
My mum is in the EMD Unit and has been for 8 years. In the most recent years until present day, I am more happy and reassured with the level of care and quality of life that mum is now given, thanks to the wonderful staff and her environment. I am particularly impressed by both the unit manager and the interim manager who really seem to have improved mums sitiatuion, and this is extremely reassuring.
We are especially pleased that the improvements in the EMD Unit have made a difference to you and your family, and your kind words about the unit manager and...
Mum was here 5 times last year for respite and the last time for palliative were she passed away. Honest review, very clean at all times, need reception staff for the door, not acceptable staff being taken off their day job to open for visitors in and out, more full-time staff needed to much pressure put on those that work so hard and sorry, found agency staff not as caring and don't know residents, needs poor at times. Mum's ring was taken hours after left, not happy, never found! Can't fault mums last few days, staff were amazing.
I want to reassure you that we're always focused on supporting our team and helping people grow, while making sure fair and transparent processes are...
As a family, we searched for a care home offering respite care, leading to a permanent place. We searched online for homes having relationships with community groups and dementia freidnly charities. Highfield Hall Care Home had this, and I had heard positive anecdotal evidence from a friend. The manager and senior carer, Sarah, visited Mum at her home after two impromptu visits by different members of the family. We have not been disappointed by the care and consideration they have shown our Mum. The staff answer all our questions as we are very new to this and want the best for Mum.
Thank you so much for taking the time to share your experience of Highfield Hall Care Home. We are truly grateful for your kind words and for the trust you have placed in us during what we understand can be a challenging and emotional transition for families. It is wonderful to hear that our links...
My father moved into Highfield Hall Care Home around 20months ago in the dementia side, and lived there up until his death very recently. We cannot thank the staff enough for their kindness & caring support, not only to our father, but also to us as a family. I can not sing their praises highly enough. Our fathers life ended in the home & even after death their respect & compassion to Dad & again ourselves was outstanding. We as a family would highly recommend Highfield Hall as the perfect home for your loved one.
Our team...
The staff in the home are excellent. Nothing is too much trouble for them. They aim to make the residents' lives as enjoyable as possible. The activities that they provide stimulate and enrich the residents' lives. They also support the residents' families physically and mentally. Thank you.
Thank you so much for your kind words. We truly appreciate your feedback, and it means a great deal to the whole team. We're committed to providing the best care and support for our residents and their families, and it's wonderful to hear that this is being felt.
My mum was a very strong and independent lady who developed dementia in her 80's. We were apprehensive about how she would adapt to life at Highfield but with the support and experience of the staff she settled well and far quicker than we expected. There is a lovely atmosphere within Highfield and my mum was always surprised but delighted when anyone who passed by would acknowledge her and say hello. All the staff were approachable and friendly and family members were encouraged to visit and join the many activities taking place. I can't thank Highfield enough. They took many of our worries away by providing a safe, caring and supportive environment for our mum.
Thank you so much for your kind and thoughtful words. It was a privilege to care for your mum and to support her through her transition to life at Highfield Hall. We're so pleased that she settled in well and felt welcomed by all of our team members. Creating a warm, respectful, and inclusive...
My 85th year old Mum joined residents at Highfield Hall for a respite stay following a straightforward and supportive assessment in her home by senior staff. Once the respite period ended, we requested that Mum remain at Highfield Hall on a permanent basis since she was clearly less agitated and anxious. Staff at this care home are excellent, the facilities and rooms are bright and airy, and whilst still struggling with her dementia, Mum was supported to be independent and herself. I would thoroughly recommend this care home.
Thank you for your heartfelt words and for allowing us the privilege of caring for your mum. It means so much to know that she felt more at ease and supported during her time with us. We were honoured to be part of her journey, and your kind recommendation is deeply appreciated by all of the team at Highfield Hall.
The residents are always entertained
With bingo, days out, pampering days, musical performers and much more.
Thank you again to all staff and management for the lovey compassionate care my Dad received.
Thank you so much for your heartfelt review. We are truly honoured to have been able to care for your dad during his time with us. It means the world to us to know that you found our home to be a bright, happy, and compassionate place. Our team is dedicated to providing the best care and ensuring...
Activities for the residents are presented well and provide a variety of interesting experiences, catering for all involved.
Friendly staff;
I have found the staff approachable at all times and most helpful, even when I haven't requested help they are there to assist me.
Food could be improved, hence the four star award.
Thank you for your thoughtful feedback. We're pleased to hear that you find our home comfortable and welcoming, and that the variety of activities and our friendly staff have contributed to a positive experience. We truly value your input regarding the food, and I want to reassure you that we are...
Both my mother and father have resided at Highfield. Dad sadly died some 12 months back, his care was excellent, and we were fully supported in that time. I was with him in the home till the end. Mum continues in the home, and the level of care has not ceased to be that of excellence.
It's reassuring to hear that your father received such excellent care, and that you were fully supported during that time. It's wonderful to know that your mother continues to receive the same high level of care at Highfield Hall. Please don't hesitate to reach out if you need any further assistance.
An excellent care home. Where staff is brilliant and caring and kind. Its managed very good, good service provided and looks after their client. Enough activities to keep them engaged and happy. Clients treated with respect and given them home like environment. their safety is top of their priority. Can't ask for more. A good care home in my opinion.
Thank you so much for your kind and thoughtful review. We are truly grateful for your positive feedback. Our team is committed to providing the highest level of care, and it's wonderful to hear that you've noticed the dedication, respect, and kindness we aim to offer. We also take great pride in...
My dad's key carer was the most compassionate, caring person I have ever met. My dad's eyes lit up when she came in the room. She shared funny stories and treated my dad so beautifully. Sometimes it is the little gestures that made the biggest difference in the world.
Thank you for making us feel part of a family in the last days of my dad's life. Forever grateful.
Thank you so much for your heartfelt review. We are deeply touched by your kind words and are so grateful to have had the privilege of caring for your dad. The team are truly dedicated to providing the best care possible, and it's wonderful to hear how much their support meant to you and your...
I could not be more than happy with the care my wife has received since becoming a resident at Highfield. I always feel a family atmosphere in the home, to me I have peace of mind knowing my wife's is safe, well fed and her dignity is well respected. Highfield is clean all throughout the building, the staff are very friendly and helpful if I have any questions regarding my wife's care. The home has great entertainment getting the residents to join in where possible, from days out, to inhouse entertainment. She has been settled in Highfield from day one which speaks volume for the home. Thanks to everyone, I know how hard you work to make Highfield a safe and happy place for the residents and families when they visit their loved ones.
Thank you so much for your kind words. On behalf of myself and my team, we are truly grateful for your positive feedback about the care and environment at Highfield Hall. We're so happy to hear that your wife has settled in well and feels at home. It means a great deal to know she is safe,...
We are absolutely delighted with everything at Highfield Hall Care Home. It is clean, bright and airy and very welcoming upon entry. The staff are absolutely amazing, so friendly and helpful and there are always plenty of staff around. They all go over and above in their work and it is a pleasure to visit mum. The rooms are lovely with plenty of room and an ensuite. There is plenty of entertainment with something for residents to join in with every day. It is the nicest care home I have been to view and I can't recommend it enough. Thank you to everyone at Highfield Hall for giving me the piece of mind, knowing that mum is safe and well cared for. There aren't any words which could express how delighted I am that mum is lucky enough to be a resident at Highfield Hall.
Thank you so much for your kind and heartfelt words. We are very grateful for your feedback and are so pleased to hear that your experience at Highfield Hall Care Home has been so positive. It's wonderful to know that the environment, team members, and overall care have brought you peace of mind....
It truly is Home from Home. My mum is so happy, she is settled, very well cared for and enjoys the company of all the team at Highfield Hall Care Home. Couldn't ask for anything more, they always go above and beyond my expectations.
Thank you so much for taking the time to write about your positive experiences at Highfield Hall. We are here to support individual needs so you and your loved ones can enjoy new challenges and experiences in this chapter of life, whilst being fully supported in our warm and friendly shared home community. It's a pleasure to welcome you into our home and look after your wonderful Mum.
I have found Highfield Hall to be very welcoming and treated with respect. My mum who is a resident here is well cared for along with other residents so that is a huge comfort to me. All round they do a wonderful job which you could not ask for anything better. Thank you.
Thank you for taking the time to provide us with such positive feedback. We are delighted that you are very happy with the care your mother receives at Highfield Hall. This will be passed on to the staff team who work hard to ensure our residents receive high-quality, patient-centred care, it is always nice to see their efforts rewarded.
We are extremely happy with all the staff and caregivers at Highfield Hall, they treat my mother with dignity and respect, they spend time with her and have developed a trusting relationship, they are responsive to her needs with dementia and she particularly enjoys all the activities they provide including days out. I live in Italy and can't get to see her on a daily basis but knowing that she is in such good hands and in good company with the other residents is priceless and gives the whole family peace of mind, thank you all so much for your care and kindness, it's greatly appreciated.
Thank you for taking the time to provide us with such positive feedback. We are delighted that you are very happy with the care your mother receives at Highfield Hall. This will be passed on to the staff team who work hard to ensure our residents receive high-quality, patient-centred care, it is always nice to see their efforts rewarded.
My uncle stayed here in June 2024. This was for respite cover. The facilities were fantastic with plenty of room. I was very impressed with the arranged activities throughout the week which included trips out. The main thing that I would like to comment upon is the attitudes of the staff. The staff were brilliant. They clearly had knowledge of my uncle's history and there was good evidence that they had learned a lot about him. Staff having time for my uncle is brilliant. I have now booked another respite period for him. Man, thanks to all at Highfield Hall.
Thank you for taking the time to provide us with such positive feedback. We are very pleased that you were impressed with the facilities and staff at Highfield Hall, who work hard to ensure our residents receive high-quality, patient-centred care, it is always nice to see their efforts rewarded, your feedback will be passed onto the staff team.
I am very happy with the care given to my Mother. The staff are very good and the facilities are also very good. Cleanliness and quality is also excellent. I have no complaints.
Thank you for taking the time to provide us with such positive feedback. We are very pleased that you are very happy with the care your Mother receives at Highfield Hall. This will be passed on to the staff team who work hard to ensure our residents receive high-quality, patient-centred care, it is always nice to see their efforts rewarded.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Highfield Hall Care Home.
There are no upcoming events for Highfield Hall Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Highfield Hall Care Home.
Accreditations
There are no accreditations posted yet for Highfield Hall Care Home.
Meet the Team (1)

I extend my warmest welcome to you. On behalf of the entire team at Highfield Hall, it is my pleasure to introduce you to our shared home community.
My name is Anita, and I’ve had the privilege of working with Each Other Care for several years in various roles. I’m passionate about personal and professional growth and supporting individuals to live meaningful and fulfilling lives, guided by their own wishes and preferences. I am deeply committed to ensuring that the people I care for have the opportunity to lead their lives in the way that matters most to them.
Our team are committed to working with our values-led culture, embedding being positive and light-hearted, authentic, creating relationships and being there for each other into everything we do.
Please ask as many questions as you can – we’re here to support you and your loved ones through this chapter of your lives.
Frequently Asked Questions about Highfield Hall Care Home
What types of Care is Highfield Hall Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Highfield Hall Care Home have?
There are 68 Single Rooms.
What are the Facilities & Services at Highfield Hall Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Highfield Hall Care Home to the centre of Rossendale?
2.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Highfield Hall Care Home to verify any information. View our terms and conditions. Highfield Hall Care Home has an Enhanced Service -more info.