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As national dementia-friendly business award winners, the team at Highfield Hall Care Home are proud to provide high quality care for people with a wide range of needs. They understand that moving in marks an important new chapter and take time to ensure everyone feels seen, heard and valued...
Care Provided by Highfield Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This includes planning and delivery, person-centred care plan, all meals, snacks and drinks, access to the full range of activities, including accessing the community with a minibus, utilities such as water/heating/electric, all accommodation costs, housekeeping and laundry service (excluding dry-cleaning), 24 hour staffing to meet individual needs.
We can offer day rates for respite care on request, however, due to the costs incurred in preparing a room and the plan of care for arrival, the minimum term of respite care is one week. If your stay is less than one week, you will be responsible for our charges for one week.
We offer day care. Please contact the home directly for the latest rates and availability.
The price(s) shown are provided by the care home. Contact Highfield Hall Care Home for full pricing details and T&Cs.
Contact Highfield Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Each Other Care
- Private Owned
Person in charge
- Anita Dennison (Interim Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1995
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (68)
Visiting
- The home is open 24 hours a day, 7 days a week. There are no restrictions on visits.
Parking
- Free on-site parking
Highfield Hall Care Home Reviews (65)
Highfield Hall Care Home has a Review Score of 9.7 (9.719) out of 10, based on 18 reviews in the last 2 years.
Over all time Highfield Hall Care Home has 65 reviews.
My mother was only a resident for 2 weeks. Unfortunately, she had a physical condition which lead to her death on 24/10/17. The palliative care given by the staff was second to none. I can only thank them for the way that they made my mother comfortable which ensured a very peaceful passage. A wonderful care home.
Thank you, Stephen, for sharing your recent experience of Highfield Hall Care Home. We are sorry for your loss and really do appreciate you taking the time to leave this lovely review. Our number one priority is making sure every resident is given the best care possible and your kind words mean so much to the team here. Thank you once again.
The staff do the best for my mother and we really appreciate it.
Nice place.
The family is very happy with the care and staff. She is always clean and tidy and the staff are very helpful.
The home is very clean and residents are treated with dignity. Staff are very friendly. There is a good choice of food at meal times and activities every day.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Highfield Hall Care Home.
There are no upcoming events for Highfield Hall Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Highfield Hall Care Home.
Accreditations
There are no accreditations posted yet for Highfield Hall Care Home.
Meet the Team (1)

I extend my warmest welcome to you. On behalf of the entire team at Highfield Hall, it is my pleasure to introduce you to our shared home community.
My name is Anita, and I’ve had the privilege of working with Each Other Care for several years in various roles. I’m passionate about personal and professional growth and supporting individuals to live meaningful and fulfilling lives, guided by their own wishes and preferences. I am deeply committed to ensuring that the people I care for have the opportunity to lead their lives in the way that matters most to them.
Our team are committed to working with our values-led culture, embedding being positive and light-hearted, authentic, creating relationships and being there for each other into everything we do.
Please ask as many questions as you can – we’re here to support you and your loved ones through this chapter of your lives.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Highfield Hall Care Home to verify any information. View our terms and conditions. Highfield Hall Care Home has an Enhanced Service -more info.