Highfield Hall Care Home

Grane Road, Haslingden, Rossendale BB4 5ES
Review Us
9.8 62 Reviews
  • Highfield Hall Care Home, Rossendale
Highfield Hall Care Home in Haslingden, Rossendale offers residential, nursing, dementia, respite and day care within a supportive, welcoming shared home community.

As national dementia-friendly business award winners, the team at Highfield Hall Care Home are proud to provide high quality care for people with a wide range of needs. They understand that moving in marks an important new chapter and take time to ensure everyone feels seen, heard and valued from the start of their journey into care. Personalised care plans and meaningful daily experiences help residents continue enjoying the things they love, as well as setting new goals and aspirations.

Daily life at Highfield Hall is shaped by an experienced care team alongside the Wellbeing Leads, who organise baking, gardening, life story work and resident committee meetings so everyone has a voice. The home's minibus offers regular outings to parks, cafés, local attractions and further afield.

With beautiful bedrooms offering stunning views across the Rossendale Valley, lovely gardens and outdoor spaces, a fully equipped salon, nutritious home-cooked meals and a team committed to getting to know everyone as an individual, Highfield Hall Care Home is a place where relationships, connection and meaningful moments truly matter.
Show Highfield Hall Care Home on the Map

Care Provided by Highfield Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1050 – £1155
  • Self-Funded Residential Dementia Care: £1210 – £1300
  • RESPITE Self-Funded Residential Care: £1050 – £1155
  • RESPITE Self-Funded Residential Dementia Care: £1210 – £1300

Care Package
This includes planning and delivery, person-centred care plan, all meals, snacks and drinks, access to the full range of activities, including accessing the community with a minibus, utilities such as water/heating/electric, all accommodation costs, housekeeping and laundry service (excluding dry-cleaning), 24 hour staffing to meet individual needs.


Respite Care
We can offer day rates for respite care on request, however, due to the costs incurred in preparing a room and the plan of care for arrival, the minimum term of respite care is one week. If your stay is less than one week, you will be responsible for our charges for one week.


Day Care
We offer day care. Please contact the home directly for the latest rates and availability.

These prices are only a guideline, please contact Highfield Hall Care Home to find out the exact price for your requirements.

Contact Highfield Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Highfield Hall Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Anita Dennison (Interim Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1995
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (0)

Visiting

  • The home is open 24 hours a day, 7 days a week. There are no restrictions on visits.

Parking

  • Free on-site parking

Highfield Hall Care Home Reviews (62)

9.8

Highfield Hall Care Home has a Review Score of 9.8 (9.768) out of 10, based on 19 reviews in the last 2 years.
Over all time Highfield Hall Care Home has 62 reviews.

Overall Experience
  • 46
  • 15
  • 0
  • 1
  • 0
Date Published
  • 62
  • 4
  • 12
  • 19
  • 43
Reviewer Connection to Highfield Hall Care Home
  • 27
  • 12
  • 5
  • 4
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 62, showing 61-62
Review from Susan O (Aunt of Resident) published on 20 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nice place.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet M (Daughter of Resident) published on 20 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very clean and residents are treated with dignity. Staff are very friendly. There is a good choice of food at meal times and activities every day.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.768)

Overview of Review Score

The Review Score of 9.8 (9.768) out of 10 for Highfield Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.793 for Highfield Hall Care Home is calculated as follows: ( (182 Excellents x 5) + (43 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 227 Ratings = 4.793
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Highfield Hall Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

Anita

Anita Dennison

Job Title: Home Manager Joined: 2020

I extend my warmest welcome to you. On behalf of the entire team at Highfield Hall, it is my pleasure to introduce you to our shared home community.


My name is Anita, and I’ve had the privilege of working with Each Other Care for several years in various roles. I’m passionate about personal and professional growth and supporting individuals to live meaningful and fulfilling lives, guided by their own wishes and preferences. I am deeply committed to ensuring that the people I care for have the opportunity to lead their lives in the way that matters most to them.


Our team are committed to working with our values-led culture, embedding being positive and light-hearted, authentic, creating relationships and being there for each other into everything we do.


Please ask as many questions as you can – we’re here to support you and your loved ones through this chapter of your lives. 

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Highfield Hall Care Home to verify any information. View our terms and conditions. Highfield Hall Care Home has an Enhanced Service - more info.