






Highfield Hall Care Home in Haslingden, Rossendale offers residential, nursing, dementia, respite and day care within a supportive, welcoming shared home community.
As national dementia-friendly business award winners, the team at Highfield Hall Care Home are proud to provide high quality care for people with a wide range of needs. They understand that moving in marks an important new chapter and take time to ensure everyone feels seen, heard and valued...
Care Provided by Highfield Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This includes planning and delivery, person-centred care plan, all meals, snacks and drinks, access to the full range of activities, including accessing the community with a minibus, utilities such as water/heating/electric, all accommodation costs, housekeeping and laundry service (excluding dry-cleaning), 24 hour staffing to meet individual needs.
We can offer day rates for respite care on request, however, due to the costs incurred in preparing a room and the plan of care for arrival, the minimum term of respite care is one week. If your stay is less than one week, you will be responsible for our charges for one week.
We offer day care. Please contact the home directly for the latest rates and availability.
The price(s) shown are provided by the care home. Contact Highfield Hall Care Home for full pricing details and T&Cs.
Contact Highfield Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Each Other Care
- Private Owned
Person in charge
- Anita Dennison (Interim Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1995
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (68)
Visiting
- The home is open 24 hours a day, 7 days a week. There are no restrictions on visits.
Parking
- Free on-site parking
Highfield Hall Care Home Reviews (65)
Highfield Hall Care Home has a Review Score of 9.7 (9.719) out of 10, based on 18 reviews in the last 2 years.
Over all time Highfield Hall Care Home has 65 reviews.
Good communication with relatives by telephone and email and easy to visit. Food and dining were highly praised by my mother. Activities are varied and stimulating and residents seem happy. One of her visitors said, “This is what a care home should be like”.
Thank you for taking the time to provide us with such positive feedback. This will be passed on to the staff team who work hard to ensure our residents receive high-quality, patient-centred care, it is always nice to see their efforts rewarded. We are pleased that your Mother enjoys the food at Highfield Hall.
All the residents are friendly and the home has a super family feel to it. I enjoy visiting with my own family who love getting to know the other residents and seeing my grandma so happy and well cared for.
Thank you for taking the time to provide us with such a positive review, the staff team work hard and it is lovely to receive feedback, thank you.
I live miles away from Highfield and can't visit my mum regularly. I know, however, my mum constantly receives the best care possible from the carers and staff at Highfield. When I ring my mum in the evenings she is always bright and cheerful and I feel reassured that she is in good hands. My sister fortunately lives near to Highfield and is always happy with the care our mum receives. Well done everyone and thank you.
Thank you for taking the time to provide us with such a positive review. I will pass the feedback onto the staff team who work hard to provide high-quality care of all of our residents.
Highfield Hall have been absolutely amazing, their support, care, compassion, and empathy have supported our dad, my sister, and I through a very difficult time. I don't feel like we lost my dad, I've gained a family.
Thank you for taking the time to provide us with such positive feedback, we are so pleased that you feel part of Each Other Care family which aligns with our values.
The staff and management are very friendly and helpful, and cannot do more for you when you visit. They always have something on for the residents.
As a family, we have nothing but admiration for the care she received. My mum was a very private person and was not one for mixing. She was happy with her own company and that of her carers. She never complained about anything and was always pleased to see anyone who ventured into her room.
These last two weeks have been very traumatic both for my mum and ourselves as the reality of her medical situation hit home and it fell to her carers to handle matters with professionalism and dignity which they did throughout.
One member of staff and her team, one member of staff in particular and her pal (don’t know her name!), another particular member of staff, and all the daily carers whom Mum came into contact with were without exception excellent.
With our grateful thanks.
Lovely location great friendly staff. Mam loves it, always keeping busy, good food and activities. She has come on in leaps and bounds. We enjoy our visits.
Thank you for taking the time to provide us with such wonderful feedback, we are very pleased to hear that your experience at Highfield Hall is so positive. All our staff are dedicated to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
I would highly recommend Highfield after the outstanding care and empathy my mum received during her stay, from the care staff to the activity coordinator, the cooks, the laundry people and the lovely receptionist; they made my mum's stay a lovely experience and always kept us informed and nothing was too much trouble. We could visit whenever we wanted with grandchildren and great-grandchildren welcomed, and Mum always looked well and loved having her hair and nails done and loved the trips out. Thank you so much to all the team.
Thank you, Karen, for taking the time to provide us with such wonderful feedback; we are very pleased to hear that your experience at Highfield Hall was so positive. All our staff are dedicated to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.
I felt that I was able to relax and enjoyed my stay with other people. The staff were helpful and caring. I enjoyed the food and the nice service in the dinning room.
Thank you for leaving us such a lovely review of your first hand experience at Highfield Hall. We're glad that you found our home to be relaxing and that our teams were caring and helpful.
I have visited the home daily and have found it a happy and welcoming home. The staff are so caring and loving it's a pleasure to go in.
Thank you for taking the time to provide us with feedback, it's always appreciated. We're so pleased to hear about your positive experience with us here at Highfield Hall.
I consider that Highfield Hall offers a fantastic caring service for all its residents and I highly recommend this facility.
Thank you so much for taking the time to leave us a review. We're always grateful and it's wonderful to read such positive feedback.
My father is doing much better now he is a resident here compared to when he was living on his own.
Thank you for taking the time to leave a review. We're so very glad that your father is doing well at Highfield Hall!
My Mum came to Highfield Hall Care home, as she was struggling at home. All the staff are professional, caring and dedicated to providing quality care. Mum's room is bright and airy, the dining room is lovely, giving a hotel feel, with home-cooked meals and a choice of menu. The main lounge has a warm feel where the residents can enjoy entertainment. I would recommend Highfield Hall. My mum has settled into a very comfortable environment, which is professionally run, I am so impressed with the care Mum receives. I know my mum is safe and cared for by a dedicated team of nursing care.
Thank you Helen for taking the time to provide feedback, we are very pleased to hear that your experience at Highfield Hall is so positive. All our staff are dedicated to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
This care home is continuing draconian rules around visiting despite the government's guidance that visits should be facilitated as long as they are "safe". This is not the case at Highfield Hall, they are still limiting the number of visits. The office staff are rude and uncaring - the term "care home" is a misnomer.
Highfield Hall is committed to operating within all visiting...
Only visited the home 3 times. On all occasions, the home looks and feels well run and has a good atmosphere.
The family are very grateful for the care of my husband. He seems very happy with you all and his needs seem to be met.
The care and attention given to residents is outstanding and each residents' individual needs are taken care of extremely well. So glad I chose Highfield Hall for my relative.
Laughter all round, but I still mean it. Professional care and genuine kindness and understanding is plain to see on many occasions of my personal visits.
I am very impressed with Highfield Hall, the staff are extremely nice and caring and the residents are well cared for and seem very happy. The lady who does the entertainment is brilliant. I would recommend Highfield to anyone needing care (I do already).
The food is not very satisfactory and we often get complaints from my mum about the meals. Only small amounts and unable to bite through the food or cold soggy sandwiches that are made hours before and refrigerated. Cold ups of tea or lukewarm. We are paying privately for this and we often buy extra food for her.
Thank you, for your comments about Highfield Hall Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Highfield Hall Care Home.
There are no upcoming events for Highfield Hall Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Highfield Hall Care Home.
Accreditations
There are no accreditations posted yet for Highfield Hall Care Home.
Meet the Team (1)

I extend my warmest welcome to you. On behalf of the entire team at Highfield Hall, it is my pleasure to introduce you to our shared home community.
My name is Anita, and I’ve had the privilege of working with Each Other Care for several years in various roles. I’m passionate about personal and professional growth and supporting individuals to live meaningful and fulfilling lives, guided by their own wishes and preferences. I am deeply committed to ensuring that the people I care for have the opportunity to lead their lives in the way that matters most to them.
Our team are committed to working with our values-led culture, embedding being positive and light-hearted, authentic, creating relationships and being there for each other into everything we do.
Please ask as many questions as you can – we’re here to support you and your loved ones through this chapter of your lives.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Highfield Hall Care Home to verify any information. View our terms and conditions. Highfield Hall Care Home has an Enhanced Service -more info.