






Highfield Hall Care Home in Haslingden, Rossendale offers residential, nursing, dementia, respite and day care within a supportive, welcoming shared home community.
As national dementia-friendly business award winners, the team at Highfield Hall Care Home are proud to provide high quality care for people with a wide range of needs. They understand that moving in marks an important new chapter and take time to ensure everyone feels seen, heard and valued...
Care Provided by Highfield Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This includes planning and delivery, person-centred care plan, all meals, snacks and drinks, access to the full range of activities, including accessing the community with a minibus, utilities such as water/heating/electric, all accommodation costs, housekeeping and laundry service (excluding dry-cleaning), 24 hour staffing to meet individual needs.
We can offer day rates for respite care on request, however, due to the costs incurred in preparing a room and the plan of care for arrival, the minimum term of respite care is one week. If your stay is less than one week, you will be responsible for our charges for one week.
We offer day care. Please contact the home directly for the latest rates and availability.
The price(s) shown are provided by the care home. Contact Highfield Hall Care Home for full pricing details and T&Cs.
Contact Highfield Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Each Other Care
- Private Owned
Person in charge
- Anita Dennison (Interim Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1995
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (68)
Visiting
- The home is open 24 hours a day, 7 days a week. There are no restrictions on visits.
Parking
- Free on-site parking
Highfield Hall Care Home Reviews (65)
Highfield Hall Care Home has a Review Score of 9.7 (9.719) out of 10, based on 18 reviews in the last 2 years.
Over all time Highfield Hall Care Home has 65 reviews.
I can't thank Highfield Hall enough for the care and support shown to my grandparents has been amazing. All of the staff are lovely and kind, the rooms are bright and clean. I would say that if I needed to go into care I would choose Highfield Hall.
Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Highfield Hall Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
Even though she is not mobile every attempt has been made to include her in activities where possible. The activities are varied and regular despite limited finances.
Thank you, Jackie, for letting us know how we are doing at Highfield Hall Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Hope the food will improve.
Thank you for your feedback. We appreciate you taking the time to share your views. All of the staff are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case. We appreciate all of your...
My mum came into Highfield Hall in May 2018 and the change in her is remarkable. All of the staff are amazing, all kind, caring, generous of themselves and nothing is too much trouble. The cleanliness, atmosphere, furnishings and food are like those of an excellent hotel. Mum's personality is friendly and she likes a bit of fun. However, that bubbly personality had begun to disappear when she lived at home. Mum's memory is also very short (she has Alzheimer's). Now, with the input of the staff, she is receiving the necessary stimulation in abundance and her personality is coming back to the surface again. Mum is able to walk without a stick or frame and in order to keep that ability in her, the staff take her out pretty much daily for a little walk - literally going the extra mile to ensure her needs are met. I tell Mum she is like Her Majesty because she is treated so well. I would definitely recommend Highfield Hall for anyone looking for a care home with a difference.
Thank you for your comments about your experience at Highfield Hall Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased...
Although my relative was only in Highfield for a few short months on palliative care, her stay was unquestionably beneficial. The care was so friendly yet professional. My aunt was treated with fondness and positively thrived in a home in tip-top condition with first class staff.
Thank you for your comments about your recent experience at Highfield Hall Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
My mother is in the home as was my late father and both have had pleasant experiences.
Thank you, Ian, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Highfield Hall Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
My mum's care on the nursing unit is very good. The nurses and care staff are lovely and always try to meet Mum's needs. I spend quite a lot of time here over a week, so if I have concerns I can always speak to the nurse that's available.
Thank you for your comments about your recent experience at Highfield Hall Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very...
When she started to slip back into not eating, a member of staff went to a local chip shop, my sister's favourite meal has always been chip shop fish and chips, that to me showed the staff are prepared to "go that extra mile."
Also now enjoys the company of staff and residents, is keen to take part in all the activities provided, which are many and varied, was wonderful on one visit to see her singing the old songs with the entertainers provided on that day.
Thank you, Sheila, for your comments about your recent experience at Highfield Hall Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we...
My Mum has been a resident on the Pandora Suite, Highfield Care home for over 5 years. She has Alzheimer's. I would say she is as happy as she can be having such a debilitating illness. Staff are very friendly, treating residents with care, compassion and empathy, often going the extra mile. Residents retain their dignity and are treated with respect. There is also a lightness of spirits on the unit. Trips out and activities provided make a welcome, pleasant change, adding normality to their lives. The home itself is welcoming to relatives and visitors. Assistance is on hand to allay anxieties family members may have. The home grounds are kept to a high standard. Should anyone be seeking care for a loved one, I would have no hesitation in recommending Highfield Care home.
Thank you, Sandra, for your comments about your recent experience at Highfield Hall Care Home. We appreciate you taking the time to let us know how we are doing and we are happy to hear that your experience has been so positive. Our residents’ wellbeing is our main priority and it is great to hear...
Good, clean, bright care home. All staff work hard and are very attentive. My mother has been there over 4 years and has had wonderful care. She is very happy and well cared for. Activities are provided which she takes part in and also trips out. The meals are good and well planned and my mother always looks forward to them.
Thank you, Elaine, for your comments about your recent experience at Highfield Hall Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we...
Pleasant surrounding inside and out, well maintained. Laundry services could be improved, articles of clothing going missing occasionally. Staff very aware of personal needs and very caring in their attitude and implementation of help. I feel that there could be more activities organised to enable residents to socialise and be profitably occupied and stimulated.
Thank you for your feedback. We are pleased to learn that your overall experience at Highfield Hall Care Home has been so positive. We take all of your comments seriously and appreciate you highlighting this to us. Please feel free to pop in and speak with us about any further items as we always...
Mum has been at Highfield Hall since August last year. She has always presented happy and well cared for. Always clean, warm and well fed.
Mum has made friends there with other residents. All the carers and staff have been professional and caring. The home is clean, bright and comfortable.
Mum has been taken out on day trips and many events happy within the home. A good choice. 10/10.
Thank you for your comments about your recent experience at Highfield Hall Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very...
Friendly, helpful staff understanding of resident's needs and willing to go the extra mile to ensure these needs are met.
Thank you, Susan, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Highfield Hall Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
After consulting my cousin her G.P agreed that it would be better all round if I relocated her to be near me. At Highfield Hall from day 1, the care and attention my cousin received has been amazing. She has been treated with the utmost respect and patience. There is always an activity on the go; afternoon tea provides freshly made cake and soft music.
After 5 years observing both staff and residents (and participating in sing-a-longs!) I have no hesitation in recommending Highfield Hall for a loved one, it allows great peace of mind.
Thank you for sharing your wonderful experience of Highfield Hall Care Home. We are happy to hear it has been so positive. We appreciate you taking the time to let us know how we are doing and look forward to seeing you again soon. Have a great day.
Highfield Hall Nursing/Care Home has the X-factor. All the staff, management, auxiliary, domestic, administrative and maintenance are professionals in their own field, very well trained. Training is essential, but so too is the genuine care and respect shown by every staff member to both residents and visitors. Excellent facilities, the friendly, homely atmosphere, delicious meals, varied activities, large tastefully designed bedrooms all help to make Highfield a happy home and my lovely brother feels loved, cherished and an important part of the Highfield family. He has been at Highfield now for 6 years and I know he is happy because he always tells me on my frequent visits. I also see this for myself. Thank you, Highfield.
Thank you so much for your wonderful feedback about our home. We really appreciate you taking the time to let us know how we are doing at Highfield Hall Care Home and are pleased to hear your experience has been so positive! We look forward to seeing you again soon. Have a fantastic day.
The care home is run by very friendly and professional staff. The atmosphere is welcoming and all requests are met promptly. I know my wife is safe, looked after with care and I can visit at any time of the day or night. I have peace of mind knowing that she is in the best place possible. The entertainment provided is also an excellent stimulant for the residents.
Thank you, John, for sharing your experience of Highfield Hall Care Home. We are happy to learn it has been so positive and appreciate your wonderful feedback about our team. Our number one priority is the care and well-being of our residents and it is great to hear that you were so pleased with...
This home has welcomed our mother with open arms. The manager and staff couldn't be more helpful. They are caring and kind. Nothing is too much trouble. They listen if you have concerns about the resident's care and health. You feel like they care about the family as well. When you walk in you get a happy and welcoming feeling. The place is alive. There are plenty of activities for residents to join in. It is clean, it is caring. It was a great choice for our Mother.
Thank you, Cheryl, for your comments about your recent experience at Highfield Hall Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we...
Standards have improved rapidly since new manageress took over a few years ago. It has the overall atmosphere of walking into a small hotel on the seafront. Any concerns one may have are listened to sincerely and dealt with quickly. There is an overall, one big family, atmosphere.
Thank you, Stephen, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Highfield Hall Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
On entering the care home it felt clean and pleasant. The staff were pleasant and helpful. There are always well cared for flowers in the grounds. The bedroom I have seen was kept very clean and tidy. The food has improved and the facilities are good, the ladies always look smart with nice hair.
Thank you for sharing your recent experience of Highfield Hall Care Home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Have a wonderful day.
I am very happy with my mum's care here at Highfield Hall, she is well looked after and all her needs are dealt with care and understanding.
Thank you, Helen, for your comments about your recent experience at Highfield Hall Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. Have a great day.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Highfield Hall Care Home.
There are no upcoming events for Highfield Hall Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Highfield Hall Care Home.
Accreditations
There are no accreditations posted yet for Highfield Hall Care Home.
Meet the Team (1)

I extend my warmest welcome to you. On behalf of the entire team at Highfield Hall, it is my pleasure to introduce you to our shared home community.
My name is Anita, and I’ve had the privilege of working with Each Other Care for several years in various roles. I’m passionate about personal and professional growth and supporting individuals to live meaningful and fulfilling lives, guided by their own wishes and preferences. I am deeply committed to ensuring that the people I care for have the opportunity to lead their lives in the way that matters most to them.
Our team are committed to working with our values-led culture, embedding being positive and light-hearted, authentic, creating relationships and being there for each other into everything we do.
Please ask as many questions as you can – we’re here to support you and your loved ones through this chapter of your lives.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Highfield Hall Care Home to verify any information. View our terms and conditions. Highfield Hall Care Home has an Enhanced Service -more info.