The Abbeys Care Centre, Rotherham, South Yorkshire
The Abbeys Care Centre, Rotherham, South Yorkshire
The Abbeys Care Centre, Rotherham, South Yorkshire

The Abbeys Care Centre provides residential, nursing and dementia care from a talented team of care professionals, who can also extend their capabilities to respite care and end-of-life care.

The service has been set up to respect the independence of the service users involved, with one-to-one sessions making an important contribution to the daily lives of those with memory loss.

Carers assist with numerous in-house events and outings throughout the year, making for an interesting home in which to spend a retirement.

Group: AstonBrook Care Homes

Person in charge: James Kelly (Manager)

Local Authority / Social Services: Rotherham Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 80 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment & Deafness • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Languages Spoken by Staff (other than English): French

Single Rooms: 80

Rooms with ensuite WC: 5

Facilities & Services: Palliative Care • Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room

Latest Care Quality Commission* Report on The Abbeys Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9 The Abbeys Care Centre has a Review Score of 9 (9.021)

The Review Score of 9 (maximum of 10) for The Abbeys Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for The Abbeys Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.271 for The Abbeys Care Centre is calculated as follows: ( (71 Excellents x 5) + (64 Goods x 4) + (13 Satisfactorys x 3) + (5 Poors x 2) + (2 Very Poors x 1) ) ÷ 155 Ratings = 4.271

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.75 Points relating to the number of positive Reviews for The Abbeys Care Centre is based on 12 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 16 positive Reviews (80 registered maximum number of service users ÷ 5). 12 Reviews ÷ 16 Target = 0.750

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    5
  • Satisfactory
    0
  • Poor
    1
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Abbeys Care Centre?

  • Extremely LIKELY
    8
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to The Abbeys Care Centre

  • Daughter of Resident/Service User
    7
  • Cousin of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Resident / Service User
    1
  • more

My mum went in The Abbeys Care Centre for eight weeks respite care in that time she was well looked after and cared for. The home is clean and welcoming and the staff are very friendly and caring. I would definitely recommend it and use it for mum again.

How likely would you be to recommend The Abbeys Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All needs seem to be met to a satisfactory standard and she is happy.

How likely would you be to recommend The Abbeys Care Centre? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I have found all members of staff very helpful, kind and considerate in their care of my mother-in-law. The home is well cared for clean and bright.

How likely would you be to recommend The Abbeys Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My cousin was referred for respite here by social services and settled in immediately. The staff and management are all very friendly and supportive to her and myself. We are very much hoping her residency will become permanent. I can't express fully how much peace of mind their care is giving me or the amazing improvement it has made to her state of physical and mental well being.

How likely would you be to recommend The Abbeys Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mum gets very well cared for. They cater for all her needs and I think she gets excellent care and staff are always on hand for advice and they tell me about what they do when she is feeling ill.

How likely would you be to recommend The Abbeys Care Centre? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

My mum has been a resident at The Abbeys for a number of years now and we have always found the care and attention she receives very, very good. The staff at the home treat mum with the utmost respect and support her with her daily requirements, we are also made to feel more than welcome when we visit. If we have any concerns with mum, the staff are always on hand and more than willing to take time to speak with us to resolve. The staff work very hard, sometimes under pressure and don't always get the recognition they deserve. They are dealing with residents with complex needs and requirements on a daily basis, and people who have not experienced living/caring for a loved one with dementia, etc, do not appreciate what these careers have to cope with, they truly are a godsend.

How likely would you be to recommend The Abbeys Care Centre? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

Dad is well looked after. At 94years old and having been a resident in the home for 3 years my family and I are satisfied with the care he receives. My family are from a nursing background and we visit dad 2-3 times a week and we can see the care is good.
The home itself has a lovely friendly atmosphere, plenty of observation of the clients eg.
Dad was ill in February this year and was in hospital within 2hours and the staff/nurse in charge supported me.
The home looks a bit tired but its clean and it smells fresh and dad is happy there.
The team looking after him, in everyway, are excellent.

How likely would you be to recommend The Abbeys Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Very friendly - feels very safe. Staff outstanding, food outstanding, food outstanding, management very accommodating and nothing is too much trouble.

How likely would you be to recommend The Abbeys Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very good care.

How likely would you be to recommend The Abbeys Care Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The staff are very good, my only complaint is there are just not enough of them. If two of them are seeing to a resident, very often there is no-one else available to see to anyone else.

How likely would you be to recommend The Abbeys Care Centre? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My dad first came into the home on respite, the home is very welcoming and all staff made my dad and his family very welcome. We are able to visit at any time.
When he was ill, the carers were prompt in contacting the ambulance to have him admitted.
Dad is always joining in any activities that are in the home.

How likely would you be to recommend The Abbeys Care Centre? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

At the time my mum wanted twenty-four-hour care as I knew there was nothing more I could do for her. We chose The Abbeys as soon as I went in. It felt very homely and welcoming and very clean. The staff were polite and have treated my mum with kindness, dignity and respect. It was hard leaving her, but now I go home after visiting her and know she is in safe hands and is now settled and happy.
I am glad I chose this care home. Thank you.

How likely would you be to recommend The Abbeys Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It has only been due to peer pressure that I have remained silent until now. This care home requires a huge improvement in terms of staff continuity and personal care. Some of the staff were excellent, sadly a few were downright unhelpful and rude.

The padded sides of my fathers cot sides were cracked and very dirty breeding infection.

The walls in his room had ripped wallpaper were disgustingly dirty.

One of the light switches had dried blood on it.

The TV would only receive one channel.

The furniture was broken and drawers wouldn't close.

I hope you get the picture without me droning on at my dissatisfaction with this care care that has been graded as 'Unsatisfactory' for as long as I can remember.

Why haven't I complained to the management of the home I hear you ask? I have but got fed up of wasting my breath.

How likely would you be to recommend The Abbeys Care Centre? Extremely Unlikely

Average Rating: 

 2.3 out of 5

Overall Standard: Poor

Facilities: Very Poor

Care / Support: Satisfactory

Cleanliness: Very Poor

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Poor

Activities: Satisfactory

Management: Poor

Safety / Security: Good

Rooms: Poor

Value for Money: Poor

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