Situated in South Yorkshire, Dunniwood care home offers a friendly and comfortable environment for older people in need of full-time care, from a peaceful and scenic location.
Residents can enjoy a recently refurbished interior, or else spend their time in the home's gardens and summer house, whilst having access to a team of expert and attentive carers dedicated to personalised care plans.
Dunniwood's management take pride in seeking out nutritious diet plans for their 44 residents and allow them access to a range of other services, such as a mobile library, religious services and massage therapies.
Trial days are available.
Group: AstonBrook Care Homes
Person in charge: Joanne Booker (Manager)
Local Authority / Social Services: Doncaster Metropolitan Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 44 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Admission Information: Ages 60+.
Single Rooms: 44
Rooms with ensuite WC: 44
Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Dunniwood Lodge: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.6 (maximum of 10) for Dunniwood Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Dunniwood Lodge in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 12 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.623 for Dunniwood Lodge is calculated as follows: ( (137 Excellents x 5) + (57 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 204 Ratings = 4.623
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Dunniwood Lodge is based on 12 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 8.8 positive Reviews (44 registered maximum number of service users ÷ 5). 12 Reviews ÷ 8.8 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Dunniwood Lodge has a Review Score of 9.6 (9.623) from 17 Reviews
Review submitted from a Postal Card by K K (Son of Resident) on Monday 21 May 2018. Relates to May 2018.
While my Mother has been a resident of this care home she has been cared for with love and respect from the staff and management, they have put some fun and joy back into her life, even as her health has declined. The care staff work very hard to maintain high standards even when staffing levels are low due to illness etc. The rooms are compact and comfortable and well decorated, cosy and practical. There have been some issues with the lift and heating but they have been attended to as quickly as possible. Overall we are very happy with the care home and the care provided by all the staff.
How likely would you be to recommend Dunniwood Lodge? Extremely Likely
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Review submitted from a Postal Card by M L (Power of Attorney Solicitor of Resident) on Thursday 17 May 2018. Relates to May 2018.
A very warm and friendly home nothing is too much trouble and everything is done for the residents. Their care is their priority.
How likely would you be to recommend Dunniwood Lodge? Extremely Likely
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Review submitted from a Website Submission by John P (Son of Resident) on Wednesday 25 April 2018. Relates to April 2018.
My father has been a resident at Dunniwood Lodge for a couple of weeks now. We knew that it was going to be a big step for him and were quite anxious for him when he decided to take that step. The staff have been really good and extremely supportive through this difficult time. The Manager has been excellent in dealing with some unexpected issues, providing helpful advice and generally going that extra mile when things did not quite go to plan. It is early days but we have been very impressed with this facility, the service and the professionalism that has been provided so far. I shall post a further, more detailed review when he has been there long enough to make a more comprehensive assessment.
How likely would you be to recommend Dunniwood Lodge? Extremely Likely
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Review submitted from a Postal Card by M V (Daughter of Resident) on Monday 19 March 2018.
My mother was very well looked after for three years in Dunniwood Lodge. The carers are excellent and she was always treated with kindness. There were several occasions when staff shortages put them under pressure. Although hard for them it never showed when caring for the residents. The food was very good and well presented. The Auxilliary staff also took a personal interest in the residents and took time to chat with them.
How likely would you be to recommend Dunniwood Lodge? Extremely Likely
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Review submitted from a Postal Card by Sue E (Daughter of Resident) on Thursday 8 March 2018. Relates to February 2018.
Our mum has been in Dunniwood Lodge for the past three years. She has just recently passed away. The staff are wonderful. So kind, caring and loving towards our mum and myself and my sister, including not only the care staff but housekeeping staff, kitchen, activities and the handyman. All of them, a pleasure to know.
How likely would you be to recommend Dunniwood Lodge? Extremely Likely
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Review submitted from a Website Submission by Paul G (Respite Resident) on Thursday 23 November 2017. Relates to November 2017.
I regard Dunniwood Lodge as my second home and all of its fantastic staff who care for me as extended family, having used other homes before finding Dunniwood I can truly say nothing compares to the lovely family friendly atmosphere and environment I get here. I would recommend Dunniwood to anyone looking for a place for themselves or a loved one as it's brilliant.
How likely would you be to recommend Dunniwood Lodge? Extremely Likely
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Review submitted from a Postal Card by Neil S (Son of Resident) on Monday 20 November 2017. Relates to November 2017.
Since going to the above care home, nearly 2 years ago, I have been extremely impressed by the levels of care my mother has received. The home is modern, clean and well designed.
The staff provide a warm and friendly attitude to the residents which is comforting to me.
How likely would you be to recommend Dunniwood Lodge? Extremely Likely
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Review submitted from a Website Submission by David F (Son of Resident) on Wednesday 25 October 2017. Relates to October 2017.
I am writing to thank all the staff at Dunniwood for all the care and attention they have provided my mum and dad over the last couple of months since they moved in. Unfortunately, dad passed away earlier this month but the support both my mum and all the family have received from the manager and all the staff has been amazing. Mum is the happiest I have seen her in the last couple of years even though dad has only just passed away and that says a lot for everybody at Dunniwood. There is plenty to keep her occupied and she acts as though she is one of the staff, probably because she was a nursing sister! I have no hesitation in recommending Dunniwood to anybody who is looking for a warm, friendly care home for their loved ones in Doncaster.
How likely would you be to recommend Dunniwood Lodge? Extremely Likely
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Review submitted from a Website Submission by Kenneth N (Son of Resident) on Tuesday 17 October 2017. Relates to October 2017.
My mother has been a full-time resident at Dunniwood Lodge for over 18 months now and before that had a number of stays there as respite user. The atmosphere is wonderful, the rooms are bright and staff are always friendly and helpful, any problems are quickly resolved by a manager who is very approachable. The food is great, made in their own kitchens and there's always a good variety and choice. I would certainly recommend Dunniwood Lodge to my friends should they need a nice place for a relative to stay either permanent or in respite.
How likely would you be to recommend Dunniwood Lodge? Extremely Likely
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Review submitted from a Website Submission by Jean R (Sister of Resident) on Sunday 18 June 2017. Relates to June 2017.
My sister, aged 84, was admitted to Dunniwood Lodge in Jan 2016. She had taken a decision that she wanted to die and had largely given up eating.
She was totally depressed, unkempt and had no interest in anything or anybody. Within three months she had improved greatly and this improvement has continued until now she is totally back to the interesting and contended lady she once was.
She loves it in Dunniwood and has made many friends amongst the staff. She is still a little reserved with the residents, but is completely content in her own room watching TV or reading, leaving occasionally to attend one of the many weekly activities or musical events.
I cannot thank the staff enough for the love and care they gave to her as they gently nurtured her back to her former self.
What a total transformation. I cannot recommend Dunniwood Lodge any higher. It is a great place to be when you need supported living. I would not hesitate to move in should the need ever arise.
How likely would you be to recommend Dunniwood Lodge? Extremely Likely
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Review submitted from a Postal Card by C W (Daughter of Resident) on Friday 2 June 2017. Relates to May 2017.
Dunniwood Lodge is a friendly pleasant establishment with good facilities and care provided for residents by experienced care staff. All is overseen by excellent management who are always available to ensure standards are maintained. As a relative of a resident, I am happy that my loved one is content and cared for well at this care home.
How likely would you be to recommend Dunniwood Lodge? Extremely Likely
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Review submitted from a Website Submission by Julie D (Daughter of Resident) on Thursday 1 June 2017. Relates to March 2017.
This setting is above outstanding. The level of care, respect and understanding the home provides to their residents and family members is second to none.
There is an open door policy to visit or stay over with your relative and all your needs are met equally to any resident while you are there.
The staff never patronise or show any sign of lack of empathy or patience they did an outstanding job with my Mum.
How likely would you be to recommend Dunniwood Lodge? Extremely Likely
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Review submitted from a Postal Card by R T (Daughter of Resident) on Thursday 23 March 2017. Relates to March 2017.
My mother and father were both cared for in a compassionate, loving way at the end of their lives. My mother has been a resident for over 6 years and was cared for as a member of the family. She was used to the staff and was most grateful for their kindness.
My father was a resident for 4 years and although no double room was available to them, my parents had bedrooms next door to one another. The food was freshly prepared and has improved over the years, as has the laundry service. I cannot fault the care and respect received.
How likely would you be to recommend Dunniwood Lodge? Likely
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Review submitted from a Postal Card by Margaret G (Daughter of Resident) on Tuesday 21 March 2017. Relates to March 2017.
The management and staff are caring and efficient, the dignity of each resident is paramount. All the staff are caring and friendly towards relatives whatever their circumstances and I would have no hesitation in recommending Dunniwood Lodge to anyone.
How likely would you be to recommend Dunniwood Lodge? Extremely Likely
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Review submitted from a Website Submission by Anthony S (Son of Resident) on Tuesday 7 March 2017. Relates to December 2016.
I visited most of the homes along Bawtry Road, the reason was to be close to my home for easy access from my home, I found Dunniwood Lodge to be the best in that it was a purpose built care home as opposed to an old house conversion, it was very friendly and homely. My Mother once settled, change and acceptance of the need for care are difficult, I can say the staff made the transition as easy as possible, supportive and knowledgeable in their approach to this difficult time for her and the family. I would most certainly recommend Dunniwood Lodge as a home from home to any prospective resident.
How likely would you be to recommend Dunniwood Lodge? Extremely Likely
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Review submitted from a Website Submission by Kevin W (Son of Resident) on Tuesday 15 November 2016. Relates to November 2016.
Very happy with service from start to finish. The Manager is very knowledgeable and helpful in liaising with other agencies. Only used for respite care at the moment but would be happy for Mum to stay on a permanent basis as very clean and staff helpful, she was happy there.
How likely would you be to recommend Dunniwood Lodge? Extremely Likely
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Review submitted from a Website Submission by Janis C (Daughter of Resident) on Tuesday 8 November 2016. Relates to November 2016.
Mum was very nervous on her first visit to the home, she was 91 years old and had never stayed anywhere on her own and she was made to feel wanted and special which eased her fears. I found the manager to be approachable and when I asked for my mum to have a downstairs room instead of the one allocated upstairs she was happy to oblige.
Mum's room was nicely furnished, clean and well decorated with a pleasant outlook (she said she'd like the same room if possible on her next visit). The room also had a separate toilet, washbasin and a small table. Mum said the room was adequate for her needs but said that on her previous visit she had a reclining chair and within a few minutes she had a recliner.
All the carers, handyman and office staff were all friendly, sociable and efficient. Mum loved her bath as she only has showers at home, also having her hair done on site which was very reasonable priced. I would not hesitate to recommend Dunniwood Lodge.
How likely would you be to recommend Dunniwood Lodge? Extremely Likely
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Job Title: Home Manager
Joined: 2015
Description:
My name is Joanne Booker, I am 41 years old and love to spend time with my 10 year old son and my husband, having and enjoying family time together, where we go swimming and on trips out to wildlife parks etc.
Outside of work me and my husband have a passion for Motor Bikes where we enjoy going on Ride outs and doing Track Days.
I also have a love for parrots and used to breed and hand rear parrots from the egg, I found this a very rewarding hobby and did this for over 14 years.
I also have a creative side and love making and hand crafting flowers from sugar paste for making wedding, birthday and engagement cakes in my spare time, I also enjoy cross stitching, DIY and I am an avid gardener.
I came to Dunniwood Lodge with over 15 years’ experience in the Health and Social Care sector, having worked In different care settings but mainly working with residents living with dementia and frail elderly.
I started my career in the care sector as a care assistant working days and nights. I did a care assistant role for 6 years whilst developing in my career and then moved on to become a Shift Manager, from there I continued to develop within my roles and moved on to become an Assistant Manager then Deputy Manager.
I have a lively and bubbly personality, and have lots of enthusiasm and a passion for working with elderly residents and putting them at the forefront of everything I do.
I have completed a City And Guilds Level 5 Diploma in Leadership and management within Health and Social care, and have also completed a Diploma of Professional Development which has enabled me to come to Dunniwood Lodge with strong leadership skills and has given me the knowledge and enabled me to be the most proactive and inspirational leader possible. I have been able to lead and develop my staff team and have given them skills and knowledge to enhance their personal development in key areas such as moving and handling, basic life support & Dementia, through developing my staff team I have been able to ensure that I have a good mix of skills within my team and that they are able to deliver person centred care of an excellent standard whilst ensuring that our residents are at the forefront of everything we do.
There are currently no Care Home Idol entrants who have performed at Dunniwood Lodge