






Recently refurbished and under new ownership, New Springfield Care Home on Preston New Road in Blackburn offers residential, nursing, dementia, respite and day care within a supportive, welcoming shared home community.
The team at New Springfield understand that moving in marks an important new chapter and take time to ensure everyone feels seen, heard and valued from the start of their journey into care. Personalised care plans and meaningful daily experiences...
Care Provided by New Springfield Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 65 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note that these fees are base guides and could be subject to top ups and general reviews.
The price(s) shown are provided by the care home. Contact New Springfield Care Home for full pricing details and T&Cs.
Contact New Springfield Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Each Other Care
- Private Owned
Person in charge
- Priya Mary (Interim Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 4
Room Information
- Single Rooms (65)
- Single Rooms with ensuite Wet Room (1)
Parking
- On-site parking
New Springfield Care Home Reviews (47)
New Springfield Care Home has a Review Score of 9.7 (9.675) out of 10, based on 26 reviews in the last 2 years.
Over all time New Springfield Care Home has 47 reviews.
My dad has been taken care of very well in this New Springfield Care Home, thank you.
Excellent communication with all the staff. The staff are very pleasant and answer any questions you ask of them. My brother has made very good progress since he was admitted to Springfield from the hospital. His health and well-being have come on in leaps and bounds, and the food is of good standards and portions. My brother was underweight but is now in the normal range.
Thank you so much for your kind feedback. We are delighted to hear that your brother has settled in well at Springfield and that you have noticed such positive improvements in his health and wellbeing. Our team takes great pride in providing compassionate care, good nutrition, and clear...
Although my husband has only been in for 2 weeks, the care has gone beyond expectations. Staff have been extremely kind & caring. Rooms are spacious and namely with large food and drinks selections. It is a safe space with good value for money.
do an excellent job.
Thank you so much for your kind words. Were delighted to hear that your mum was able to enjoy her well-deserved break knowing your dad was being well cared for. Its always our pleasure to add those little personal touches a glass (or three!) of wine in the evening sounds just perfect for him. Were...
The staff are lovely always engaging with her. The care home itself it's very clean which I love. They have recently painted and decorated since mum has been there and it looks so fresh and more up to date now. They have done a great job. Her room is always spotless and hoovered. I would 100% recommend this care home.
Thank you so much for taking the time to share your experience. We know how difficult the decision can be to move a loved one into care, especially when communication is a challenge, so it truly means a lot to hear that your mum is happy, comfortable, and thriving here. Its wonderful to know she...
overall excellent, the current renovations are looking excellent. the new lift being installed, will be a game changer. staff are attentive to Dads needs, overall he is happy with his surroundings and has made a few friends there.
Thank you for your lovely feedback. We're so pleased to hear that your dad is happy, settling in well, and making friends. We'll make sure to pass your kind words on to the team-they'll be delighted to know their efforts are making a difference
Night staff need to be reviewed. Not really caring enough for residents. My dad was in hospital for four days after falling out of bed. The floor mat is not in place! All my comments refer to day staff which are excellent. A change of menu would be good at lunchtime.
I moved into Springfield Care Home fourteen months ago. I enjoy being here a lot.
I grade you as an excellent nursing home. I could be wrong, but there does not seem to be a brochure/fact sheet specific to what Springfield has to offer in order to advertise your excellence. I believe this is a legally enforceable requirement according to the "accessible information standard" on 1st August 2016. This fact sheet/brochure is a necessary requirement making a client/family to be able to make an informed decision. This information is a guide map to future care at the outset and should proceed with a "care needs assessment"!
Thank you, Mervyn, for your feedback and kind comments about our home. We would like to assure you that all of these materials are available to all enquirers and families. Our home leaflet is available to download on our website as well as FAQs that explain all of the little details you would want...
My mother has been a resident for over a year and has received excellent care. The staff are very kind and compassionate. My mother's health improved dramatically whilst in Springfield Care Home after leaving the hospital. Also, all the staff have made me and my family welcome during our visits.
Belongings went missing and care was variable depending on the staff that were on duty.
The home has deteriorated over the year and is trying to save money but this should not impact on residents. The definition of care and home are not being met.
Thank you for taking the time to leave a review, we are aware of your concerns which are currently being investigated. Our team works hard to ensure that our residents are safe and happy and we always take care to listen to feedback. We will be contacting you directly for more information about the missing belongings you mention.
I have come today to visit my mum, and I think it is excellent. All the staff are nice. I think my mum came to the right place.
I find the staff very friendly, and nothing seems to be any trouble to them. They always friend time to have a conversation with you and keep you informed on how the resident is doing.
I’ve heard staff shouting at the dementia residents before, belongings go missing. It stinks, cleanliness is definitely not a priority. Dirty dressings are not changed for over a week, causing infection. One of the staff nurses shouts at relatives, other members of staff and residents because he’s a couple of years away from retirement and really couldn’t care less. Food is terrible, hardly any activities for the residents and to top it all off the heating has been broken for a few weeks now. Do not put your loved ones here!
We are sorry to hear of the concerns you have raised. All of our staff are committed to providing the best possible care experience for our residents,...
The overall care from the home is first-class - the carers do a first-class job. The help and support from the medical staff have been brilliant and so much appreciated. The main areas that could be improved on are - general communication - often we don't know what is happening or changes going on. A re=frsh of some of the facilities and room would be good.
It appears to me that things are often very unorganised, such as visiting, you can be left waiting at the door for up to 15 minutes then when you get in you can be waiting to see your relative, so often half of your visit time is lost. I can’t comment for the rest of the home, but I find the unit my sister is on very dark, depressing and never smells clean. The room often looks untidy, cluttered and dirty with food left on the floor from meal time that I have cleaned up while visiting.
Communication is managed with each individual resident and their family, so we will look at ways to improve this. We recognise the importance...
Just wanted to say thank you to the staff for helping my father settle so well over the last 6-months in a difficult time for everybody. We can tell he is settled, speaks well of the staff and says how good the food is. It reassures us that he is happy and secure and has everything he needs. Thanks to the staff on floor two for answering our questions when asked.
Extremely professional and always keep the families informed of their loved ones progress.
It's obvious to see all the residents are happy in their home.Lovely food and lots of activities to keep everyone entertained.
The professional and approachable management team is a credit to the home and cares greatly about her residents and staff.
I would like to commend all the staff on level 2, the dementia floor, for doing a sterling job looking after my husband, especially the male chap who goes above and beyond his call of duty. The staff's patience and caring nature are second to none through this very difficult time, as I haven't been able to go into the care home properly since my husband moved in, in July 2020 due to Covid19 restrictions. The only critique I would like to make is that I would like the owners to act more swiftly in arranging suitable indoor access (adhering to cover restrictions) for seeing my husband.
Thank you to everyone.
Thank you, Susan, we always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that your experience at Springfield Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

My name is Joanne McHugh and I am honoured to be your Registered Manager here at New Springfield. With over 20 years of experience in health and social care and having spent the last five years at Each Other Care, I am deeply passionate about creating meaningful and nurturing environments for both our residents and team members.
During my tenure as a Registered Manager, I have achieved an ’Outstanding’ rating twice, a reflection of my commitment and the experience I have gained in the field.
At New Springfield, we are more than just a care home; we are a family. We understand that moving into a care home is a significant life change, and our goal is to make this transition as smooth and fulfilling as possible. Your journey with us marks the beginning of a new chapter filled with enjoyment, fun and laughter.
For me, working in care is not just a job, it’s my purpose. I am deeply passionate about person-centred care and it is crucial to both me and my team that you are always at the heart of everything we do.
Together we create a warm, welcoming and fulfilling home where you can truly thrive.
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