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New Springfield Care Home

Preston New Road, Blackburn, Lancashire BB2 6PS
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New Springfield Care Home, Blackburn
New Springfield Care Home, Blackburn
New Springfield Care Home, Blackburn

Recently refurbished and under new ownership, New Springfield Care Home on Preston New Road in Blackburn offers residential, nursing, dementia, respite and day care within a supportive, welcoming shared home community.

The team at New Springfield understand that moving in marks an important new chapter and take time to ensure everyone feels seen, heard and valued from the start of their journey into care. Personalised care plans and meaningful daily experiences...  

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Care Provided by New Springfield Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,310 - £1,310£1,310 - £1,310
Residential Dementia Care£1,500 - £1,500£1,210 - £1,210
Nursing Care£1,710 - £1,710£1,500 - £1,500
Nursing Dementia Care£1,760 - £1,760£1,760 - £1,760

Please note that these fees are base guides and could be subject to top ups and general reviews.

Contact New Springfield Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Priya Mary (Interim Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 4

Room Information

  • Single Rooms (65)
  • Single Rooms with ensuite Wet Room (1)

Parking

  • On-site parking

New Springfield Care Home Reviews (47)

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9.7

New Springfield Care Home has a Review Score of 9.7 (9.675) out of 10, based on 26 reviews in the last 2 years. Over all time New Springfield Care Home has 47 reviews.

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Showing 47 reviews matching selected criteria
Review from I N (Son of Resident) published on 18 September 2025 Submitted via Postal Card
Overall Experience

My dad has been taken care of very well in this New Springfield Care Home, thank you.

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Review from Laura H (Sister of Resident) published on 12 September 2025 Submitted via Postal Card
Overall Experience

Excellent communication with all the staff. The staff are very pleasant and answer any questions you ask of them. My brother has made very good progress since he was admitted to Springfield from the hospital. His health and well-being have come on in leaps and bounds, and the food is of good standards and portions. My brother was underweight but is now in the normal range.

Reply from Joanne McHugh, Manager at New Springfield Care Home

Thank you so much for your kind feedback. We are delighted to hear that your brother has settled in well at Springfield and that you have noticed such positive improvements in his health and wellbeing. Our team takes great pride in providing compassionate care, good nutrition, and clear...  

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Review from Susan W (Wife of Resident) published on 10 September 2025 Submitted via Postal Card
Overall Experience

Although my husband has only been in for 2 weeks, the care has gone beyond expectations. Staff have been extremely kind & caring. Rooms are spacious and namely with large food and drinks selections. It is a safe space with good value for money.

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Review from Elaine G (Daughter of Resident) published on 3 September 2025 Submitted via Website
Overall Experience
I Can't thank the team at New Springfield Care Home enough, their excellent care of my father gave my mum peace of mind to be able to relax and enjoy her much needed break. The little extras like his glass of wine or 3 in the evening lol definitely helped, dad does love his wine. I know mum has no hesitation using the home for future respite for dad. We have 2 further respite breaks booked with yourselves. Once again thank you so much you all

do an excellent job.

Reply from Joanne McHugh, Manager at New Springfield Care Home

Thank you so much for your kind words. Were delighted to hear that your mum was able to enjoy her well-deserved break knowing your dad was being well cared for. Its always our pleasure to add those little personal touches a glass (or three!) of wine in the evening sounds just perfect for him. Were...  

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Review from Tomeeka S (Daughter of Resident) published on 13 August 2025 Submitted via Website
Overall Experience
I was dreading having to put my mum into a care home but as a family we all decided it was the right the time. My mum has dementia and is non verbal so this was worrying knowing she couldn't communicate with anyone. She went in November 24 and I can honestly say she is doing amazing. I go to see her every week and every time she's always clean, dressed, happy and content. She's made her own little family in there. They take mum out on day trips and show me photographs what she's been up too which is really lovely to see as she didn't like leaving the house for years.

The staff are lovely always engaging with her. The care home itself it's very clean which I love. They have recently painted and decorated since mum has been there and it looks so fresh and more up to date now. They have done a great job. Her room is always spotless and hoovered. I would 100% recommend this care home.

Reply from Joanne McHugh, Manager at New Springfield Care Home

Thank you so much for taking the time to share your experience. We know how difficult the decision can be to move a loved one into care, especially when communication is a challenge, so it truly means a lot to hear that your mum is happy, comfortable, and thriving here. Its wonderful to know she...  

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Review from roy A (Son of Resident) published on 12 August 2025 Submitted via Website
Overall Experience

overall excellent, the current renovations are looking excellent. the new lift being installed, will be a game changer. staff are attentive to Dads needs, overall he is happy with his surroundings and has made a few friends there.

Reply from Joanne McHugh, Manager at New Springfield Care Home

Thank you for your lovely feedback. We're so pleased to hear that your dad is happy, settling in well, and making friends. We'll make sure to pass your kind words on to the team-they'll be delighted to know their efforts are making a difference

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Review from D G (Daughter of Resident) published on 25 June 2024 Submitted via Postal Card
Overall Experience

Night staff need to be reviewed. Not really caring enough for residents. My dad was in hospital for four days after falling out of bed. The floor mat is not in place! All my comments refer to day staff which are excellent. A change of menu would be good at lunchtime.

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Review from Herbert H (Resident / Service User) published on 13 April 2023 Submitted via Postal Card
Overall Experience

I moved into Springfield Care Home fourteen months ago. I enjoy being here a lot.

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Review from Mervyn H (Husband of Resident) published on 22 March 2023 Submitted via Postal Card
Overall Experience

I grade you as an excellent nursing home. I could be wrong, but there does not seem to be a brochure/fact sheet specific to what Springfield has to offer in order to advertise your excellence. I believe this is a legally enforceable requirement according to the "accessible information standard" on 1st August 2016. This fact sheet/brochure is a necessary requirement making a client/family to be able to make an informed decision. This information is a guide map to future care at the outset and should proceed with a "care needs assessment"!

Reply from Katie Barnett, Marketing Executive at New Springfield Care Home

Thank you, Mervyn, for your feedback and kind comments about our home. We would like to assure you that all of these materials are available to all enquirers and families. Our home leaflet is available to download on our website as well as FAQs that explain all of the little details you would want...  

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Review from Jim D (Son of Resident) published on 20 February 2023 Submitted via Postal Card
Overall Experience

My mother has been a resident for over a year and has received excellent care. The staff are very kind and compassionate. My mother's health improved dramatically whilst in Springfield Care Home after leaving the hospital. Also, all the staff have made me and my family welcome during our visits.

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Review from P S (Son of Resident) published on 16 November 2022 Submitted via Website
Overall Experience
Total chaos resulting in many serious issues. The resident was removed due to safety and care issues and is now safe and being looked after properly.
Belongings went missing and care was variable depending on the staff that were on duty.

The home has deteriorated over the year and is trying to save money but this should not impact on residents. The definition of care and home are not being met.

Reply from Katie Barnett, Marketing Executive at New Springfield Care Home

Thank you for taking the time to leave a review, we are aware of your concerns which are currently being investigated. Our team works hard to ensure that our residents are safe and happy and we always take care to listen to feedback. We will be contacting you directly for more information about the missing belongings you mention.

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Review from June N (Daughter of Resident) published on 10 August 2022 Submitted via Postal Card
Overall Experience

I have come today to visit my mum, and I think it is excellent. All the staff are nice. I think my mum came to the right place.

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Review from Ernie T (Husband of Resident) published on 17 May 2022 Submitted via Postal Card
Overall Experience

I find the staff very friendly, and nothing seems to be any trouble to them. They always friend time to have a conversation with you and keep you informed on how the resident is doing.

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Review from C D (Granddaughter of Resident) published on 28 April 2022 Submitted via Website
Overall Experience
Disgusting care home. Most carers seem to operate under the ‘minimum wage, minimum effort’.

I’ve heard staff shouting at the dementia residents before, belongings go missing. It stinks, cleanliness is definitely not a priority. Dirty dressings are not changed for over a week, causing infection. One of the staff nurses shouts at relatives, other members of staff and residents because he’s a couple of years away from retirement and really couldn’t care less. Food is terrible, hardly any activities for the residents and to top it all off the heating has been broken for a few weeks now. Do not put your loved ones here!

Reply from Olivia Shields, Marketing Assistant at New Springfield Care Home
Thank you for your comments about Springfield Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing.

We are sorry to hear of the concerns you have raised. All of our staff are committed to providing the best possible care experience for our residents,...  

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Review from Roger M (Son of Resident) published on 15 March 2022 Submitted via Postal Card
Overall Experience

The overall care from the home is first-class - the carers do a first-class job. The help and support from the medical staff have been brilliant and so much appreciated. The main areas that could be improved on are - general communication - often we don't know what is happening or changes going on. A re=frsh of some of the facilities and room would be good.

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Review from Anita S (Sister of Resident) published on 8 July 2021 Submitted via Website
Overall Experience
My sister was admitted to Springfield for rehab to help get her walking again after a bad fall, but unfortunately, her mental health deteriorated while in hospital, and this was no fault of the home, it just happened to my sister due to anxiety and stress of being away from her home, in my opinion. I find most staff helpful and pleasant to talk to, but feel very miss guided when asking for updates about my sister, which due to Covid rules and visits limited, is very important to me.

It appears to me that things are often very unorganised, such as visiting, you can be left waiting at the door for up to 15 minutes then when you get in you can be waiting to see your relative, so often half of your visit time is lost. I can’t comment for the rest of the home, but I find the unit my sister is on very dark, depressing and never smells clean. The room often looks untidy, cluttered and dirty with food left on the floor from meal time that I have cleaned up while visiting.

Reply from Olivia Shields, Marketing Assistant at New Springfield Care Home
Thank you, Anita, for your comments about Springfield Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing.

Communication is managed with each individual resident and their family, so we will look at ways to improve this. We recognise the importance...  

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Review from Ruth G (Daughter of Resident) published on 24 June 2021 Submitted via Website
Overall Experience

Just wanted to say thank you to the staff for helping my father settle so well over the last 6-months in a difficult time for everybody. We can tell he is settled, speaks well of the staff and says how good the food is. It reassures us that he is happy and secure and has everything he needs. Thanks to the staff on floor two for answering our questions when asked.

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Review from Sharon B (Friend of Resident) published on 5 May 2021 Submitted via Website
Overall Experience
Springfield Care Home is a lovely welcoming and caring environment. All the staff go above and beyond for their family (that's how the residents are thought of "family).

Extremely professional and always keep the families informed of their loved ones progress.

It's obvious to see all the residents are happy in their home.

Lovely food and lots of activities to keep everyone entertained.

The professional and approachable management team is a credit to the home and cares greatly about her residents and staff.

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Review from Adrienne S (Wife of Resident) published on 26 February 2021 Submitted via Website
Overall Experience

I would like to commend all the staff on level 2, the dementia floor, for doing a sterling job looking after my husband, especially the male chap who goes above and beyond his call of duty. The staff's patience and caring nature are second to none through this very difficult time, as I haven't been able to go into the care home properly since my husband moved in, in July 2020 due to Covid19 restrictions. The only critique I would like to make is that I would like the owners to act more swiftly in arranging suitable indoor access (adhering to cover restrictions) for seeing my husband.

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Review from Susan L (Daughter of Resident) published on 22 February 2021 Submitted via Website
Overall Experience
Both my mum and dad transferred to Springfield from another care home in the area. My dad had lost the ability to walk and constantly displayed distressing behaviour. On arrival, both mum and dads need where assessed. This resulted in much improvement in mum and dads well-being. Within weeks, they began to gain weight and Dad began to stand and transfer and walk aided. A great improvement could be seen in both their life's. I can't thank the staff on the dementia unit enough, for the support given. Firstly to my mum and dad, and also to myself and my family. This now is my mum and dad's home, and they are being given the care and support that they need and totally deserve to help with this dreadful disease. I would highly recommend Springfield to anyone seeking dementia care for a loved one.

Thank you to everyone.

Reply from Olivia Shields, Marketing Assistant at New Springfield Care Home

Thank you, Susan, we always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that your experience at Springfield Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Joanne McHugh
Joanne McHughJob Title:Home ManagerJoined: 2024

My name is Joanne McHugh and I am honoured to be your Registered Manager here at New Springfield. With over 20 years of experience in health and social care and having spent the last five years at Each Other Care, I am deeply passionate about creating meaningful and nurturing environments for both our residents and team members.

During my tenure as a Registered Manager, I have achieved an ’Outstanding’ rating twice, a reflection of my commitment and the experience I have gained in the field.

At New Springfield, we are more than just a care home; we are a family. We understand that moving into a care home is a significant life change, and our goal is to make this transition as smooth and fulfilling as possible. Your journey with us marks the beginning of a new chapter filled with enjoyment, fun and laughter.

For me, working in care is not just a job, it’s my purpose. I am deeply passionate about person-centred care and it is crucial to both me and my team that you are always at the heart of everything we do.

Together we create a warm, welcoming and fulfilling home where you can truly thrive.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact New Springfield Care Home to verify any information. View our terms and conditions. New Springfield Care Home has an Enhanced Service -more info.