New Springfield Care Home

Preston New Road, Blackburn BB2 6PS
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9.6 41 Reviews
  • New Springfield Care Home, Blackburn
Recently refurbished and under new ownership, New Springfield Care Home on Preston New Road in Blackburn offers residential, nursing, dementia, respite and day care within a supportive, welcoming shared home community.

The team at New Springfield understand that moving in marks an important new chapter and take time to ensure everyone feels seen, heard and valued from the start of their journey into care. Personalised care plans and meaningful daily experiences help residents continue enjoying the things they love, as well as setting new goals and aspirations.

Daily life is shaped by an experienced care team alongside the Wellbeing Lead, who organises a varied programme of activities and clubs such as baking, gardening and choir sessions. Art & Soul brings artists into the home to work with residents on creative projects, and close ties with local community groups mean there's always something meaningful happening. The home's minibus offers regular outings to parks, cafés, local attractions and even the seaside when the sun shines.

With beautiful bedrooms, a cinema room with plush leather recliners, a piano bar, sensory garden room, lovely outdoor spaces, a fully equipped salon and nutritious home-cooked meals, New Springfield Care Home is a place where relationships, connection and meaningful moments truly matter.
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Care Provided by New Springfield Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1210 – £1210
  • Self-Funded Residential Dementia Care: £1210 – £1320
  • Self-Funded Nursing Care: £1375 – £1375
  • Self-Funded Nursing Dementia Care: £1430 – £1430
  • RESPITE Self-Funded Residential Care: £1210 – £1210
  • RESPITE Self-Funded Residential Dementia Care: £1210 – £1210
  • RESPITE Self-Funded Nursing Care: £1375 – £1375
  • RESPITE Self-Funded Nursing Dementia Care: £1430 – £1430

Please note that these fees are base guides and could be subject to top ups and general reviews.

These prices are only a guideline, please contact New Springfield Care Home to find out the exact price for your requirements.

Contact New Springfield Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact New Springfield Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Priya Mary (Interim Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 4

Room Information

  • Single Rooms (65)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

Parking

  • On-site parking

New Springfield Care Home Reviews (41)

9.6

New Springfield Care Home has a Review Score of 9.6 (9.613) out of 10, based on 21 reviews in the last 2 years.
Over all time New Springfield Care Home has 41 reviews.

Overall Experience
  • 27
  • 10
  • 1
  • 0
  • 3
Date Published
  • 41
  • 13
  • 20
  • 21
  • 20
Reviewer Connection to New Springfield Care Home
  • 13
  • 10
  • 5
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
Total of 41, showing 41-41
Review from Chris E (Relative of Resident) published on 13 September 2016 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
I feel relieved when I leave Springfield. The home is dirty. One public room where my relative used to sit had a door which was very scratched and dirty. The cabinet where the TV sat had a glass window which was very dirty. The home smelled of urine. It is just upsetting to think poorly people have
to be in such a place. It is short staffed. When a shower was asked for as none was offered it took approximately five days before getting one. I would not recommend this home. It is depressing and requires urgent attention.
Reply from Michelle Timperley, Home Manager at New Springfield Care HomeThank you for taking the time to review Springfield Care Home - we appreciate all comments and feedback on the service we provide. Since reading your review I have investigated everything you have mentioned and would be happy to talk in more detail with you about your concerns. We have received no comments or complaints regarding any of the things you have mentioned. Senior members of the team do a walk around each day to ensure the home is safe and clean. We are also never short staffed and our rotas are always in line to meet recommended staffing levels. As mentioned I would be happy to discuss the issues in more detail so please do not hesitate to contact me. Best wishes, Michelle.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.613)

Overview of Review Score

The Review Score of 9.6 (9.613) out of 10 for New Springfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.613 for New Springfield Care Home is calculated as follows: ( (158 Excellents x 5) + (84 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 248 Ratings = 4.613
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for New Springfield Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Joanne

Joanne McHugh

Job Title: Home Manager Joined: 2024

My name is Joanne McHugh and I am honoured to be your Registered Manager here at New Springfield. With over 20 years of experience in health and social care and having spent the last five years at Each Other Care, I am deeply passionate about creating meaningful and nurturing environments for both our residents and team members.


During my tenure as a Registered Manager, I have achieved an ’Outstanding’ rating twice, a reflection of my commitment and the experience I have gained in the field.


At New Springfield, we are more than just a care home; we are a family. We understand that moving into a care home is a significant life change, and our goal is to make this transition as smooth and fulfilling as possible. Your journey with us marks the beginning of a new chapter filled with enjoyment, fun and laughter.


For me, working in care is not just a job, it’s my purpose. I am deeply passionate about person-centred care and it is crucial to both me and my team that you are always at the heart of everything we do.


Together we create a warm, welcoming and fulfilling home where you can truly thrive.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact New Springfield Care Home to verify any information. View our terms and conditions. New Springfield Care Home has an Enhanced Service - more info.