Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Nightingales Nursing Home

stars
stars 26 August 2025
Overall experience with the home has been ok, but we have found that we aren't being informed about his medication if it has been changed or stopped. We would like to be informed in the future of any changes with medication, or care plan. We can't fault the carers that he has at present.
Review from Jennifer S (Wife of Resident/Service User)
stars
stars 15 August 2025
Majority of the staff were lovely although attention to detail could be better if client looked uncomfortable no one came to aid. Care at the end of life very good. Listened to family members re concerns. Bedrooms are in great need of being overhauled tatty + damaged furniture. Wouldn't hesitate to recommend to others. Staff always made us feel welcome + felt like friends in the end.
Review from V M (Daughter of Resident/Service User)
stars
stars 12 August 2025
Dad has been resident since December 2023. He is incredibly well cared for, and dare I say thriving in the environment. Two years ago he was hospitalised and had a poor prognosis. With the the care he has received in this setting he is genuinely safe, happy, stimulated and part of a lovely community. I cannot thank the whole staff enough. The respect shown to residents shines through. Thank you so much for ensuring whatever time Dad has remaining it is in a great place
Review from Jane B (Daughter of Resident/Service User)
stars
stars 07 August 2025
Great fair held at nursing home, residents happy, the staff were polite and efficient. The building is clean and welcoming. Overall, very good.
Review from Michaela S (Daughter of Resident/Service User)
stars
stars 07 December 2022
This is my first experience with a care home, so I don't have anything to compare. It was the manager's empathy, honesty and efficiency that swayed me into choosing Nightingales Nursing Home. All of the staff are friendly and appear to genuinely care. A suggestion would be to have names on the staff clothing/uniforms- whether velcro or stickers so that I don't feel rude if I can't recall someone's name.
Review from A H (Daughter of Resident/Service User)