Nightingales Nursing Home

355a Norbreck Road, Norbreck, Thornton-Cleveleys FY5 1PB
Review Us
7.8 5 Reviews
  • Nightingales Nursing Home, Thornton-Cleveleys
Nightingales Nursing Home provides accommodation for people who require extra care, nursing or personal care.

It offers diagnostic and screening procedures, provides care for physical disabilities, sensory impairments and treatment of disease, disorder or injury.

An experienced team offers a portfolio of person-centred care services, to help individuals remain as independent as possible.
Show Nightingales Nursing Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Carole Harrison (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2004
  • Number of floors: 2

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (10)

Visiting

  • Nightingales has an open door policy, so no restrictions on viewing or visiting hours

Parking

  • On site parking is available.

Nightingales Nursing Home Reviews (5)

7.8

Nightingales Nursing Home has a Review Score of 7.8 (7.802) out of 10, based on 4 reviews in the last 2 years.
Over all time Nightingales Nursing Home has 5 reviews.

Overall Experience
  • 2
  • 3
  • 0
  • 0
  • 0
Date Published
  • 5
  • 4
  • 4
  • 4
  • 1
Reviewer Connection to Nightingales Nursing Home
  • 4
  • 1
Total of 5, showing 1-5
Review from Jennifer S (Wife of Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall experience with the home has been ok, but we have found that we aren't being informed about his medication if it has been changed or stopped. We would like to be informed in the future of any changes with medication, or care plan. We can't fault the carers that he has at present.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from V M (Daughter of Resident) published on 15 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Majority of the staff were lovely although attention to detail could be better if client looked uncomfortable no one came to aid. Care at the end of life very good. Listened to family members re concerns. Bedrooms are in great need of being overhauled tatty + damaged furniture. Wouldn't hesitate to
recommend to others. Staff always made us feel welcome + felt like friends in the end.
Reply from Carole Harrison, registered manager at Nightingales Nursing Home

Thank you for taking the time to share your feedback. We're so pleased to hear that our team made you feel welcome and supported, and that you felt your loved one was well cared for, especially at such an important time. It means a great deal to know our staff's kindness and compassion left a positive impression.We also appreciate your comments regarding attention to detail and the condition of the bedrooms. We take all feedback seriously and use it to improve the service and environment we provide. I'm pleased to share that we have a refurbishment programme underway and are continually investing in the home to ensure it remains comfortable and well-presented for residents and their families.Thank you again for your recommendation, it's wonderful to know you would be happy to recommend us to others.Thank you

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane B (Daughter of Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been resident since December 2023. He is incredibly well cared for, and dare I say thriving in the environment. Two years ago he was hospitalised and had a poor prognosis. With the the care he has received in this setting he is genuinely safe, happy, stimulated and part of a lovely community.
I cannot thank the whole staff enough. The respect shown to residents shines through. Thank you so much for ensuring whatever time Dad has remaining it is in a great place
Reply from Carole Harrison, TBC at Nightingales Nursing Home

Thank you very much for the review I will share this with the team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michaela S (Daughter of Resident) published on 7 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Great fair held at nursing home, residents happy, the staff were polite and efficient. The building is clean and welcoming. Overall, very good.
Reply from Carole Harrison, TBC at Nightingales Nursing Home

Thank you for the lovely review I will share this with the team its very much appreciated

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A H (Daughter of Resident) published on 7 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is my first experience with a care home, so I don't have anything to compare. It was the manager's empathy, honesty and efficiency that swayed me into choosing Nightingales Nursing Home. All of the staff are friendly and appear to genuinely care. A suggestion would be to have names on the staff
clothing/uniforms- whether velcro or stickers so that I don't feel rude if I can't recall someone's name.
Reply from Jo-Anne Porter, Home Manager at Nightingales Nursing Home

Thank you for such a lovely review. We aim to provide dignity in everything we do at Nightingales. We will certainly look into dementia-safe name badges moving forward as this is a very good idea. Thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 7.8 (7.802)

Overview of Review Score

The Review Score of 7.8 (7.802) out of 10 for Nightingales Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.1 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.063 for Nightingales Nursing Home is calculated as follows: ( (13 Excellents x 5) + (26 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 48 Ratings = 4.063
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.739 Points relating to the number of positive Reviews for Nightingales Nursing Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11. 4 Positive Reviews ÷ 11 = 0.364
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Aug 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (2)

Carole

Carole Harrison

Job Title: Registered Manager Joined: 2023

I have recently become the Registered Manager of Nightingales Nursing Home. I have over 18 years of management experience working in a variety of settings.


We strive to make life at Nightingales Nursing Home as stimulating and fulfilling as possible, we are committed to ensuring independence, dignity and choice in every aspect of daily life.


My vision is to have an Outstanding home whilst fulfilling Nightingales Care's Promises and Values which put our Residents at the heart of everything we do.

No image found

Amanda Simpson

Job Title: Activity Co-ordinator

My name is Amanda Simpson and I am the activity coordinator at Nightingales Nursing Home. I worked in a children’s nursery for nearly 25 years which I thoroughly enjoyed but I got made redundant and fancied a career change as I have a love for the elderly and had nearly 25 years of experience of activities I thought this was the job for me.


I enjoy my job so much we play games and create crafts to decorate our home I’m always thinking of new ideas for us to do. I plan parties, entertainment and trips out. I feel I get something out of it as much as the residents do, I find it so rewarding if I can make a resident smile I know I’ve made their day.


I welcome any suggestions and am always looking for new ideas.

Frequently Asked Questions about Nightingales Nursing Home

What types of Care is Nightingales Nursing Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Nightingales Nursing Home have?

There are 35 Single Rooms and 10 Couples/Companion Rooms.

What are the Facilities & Services at Nightingales Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Nightingales Nursing Home to the centre of Thornton-Cleveleys?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Nightingales Nursing Home to verify any information. View our terms and conditions. Nightingales Nursing Home has an Enhanced Service - more info.