Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for White Windows

stars
stars 09 October 2025
I just wanted to express my heartfelt thanks to all the staff for the care, help and support during my time at White Windows. The staff do a fantastic job and the care I received was fantastic. Thank you for your listening ears, care, compassion, grace and understanding. Thank you too for advocating on my behalf. It was all very much appreciated and I am very grateful for everything you did to help sort my situation out.
Review from Hannah B (Resident / Service User)
stars
stars 15 May 2024
As the parents of our disabled son recovering from a bad fall we have been very impressed with the care from all the staff (from nurses to carers and cleaning staff and cooks), all were very friendly and helpful and certainly helped our son’s good recovery. The food was excellent and varied, the cleanliness was good and the home had a very pleasant atmosphere.
Review from Suzi S (Mother of Resident/Service User)