Submit a Review for Snapethorpe Hall Care Home
Snapethorpe Gate, Broadway, Lupset, Wakefield, WF2 8YA
View Full Details of Snapethorpe Hall Care HomeLatest Reviews for Snapethorpe Hall Care Home
17 September 2025
My mum had been a resident at Snapethorpe Hall for approx 2 years before becoming ill just after Christmas 2024. Mum was given the best possible care but unfortunately at the beginning of April this year she sadly passed away. All the staff were so lovely and supportive at this time which was so appreciated by us all. They helped us through this really sad and hard time and we can't thank them enough.
29 July 2025
Since my mum went into Snapethorpe Hall her mood and mobility has significantly improved, my mum has dementia and was unable to care for herself. All the staff are a joy and encouraged mum to join in all the entertainment they provide. Snapethorpe Hall take mum out with other residents, nothing is too much trouble. The care my mum is given is totally 100%. I can now go and see my mum has her daughter and not as a carer.
14 July 2025
My sister was in Snapethorpe care home for the last couple of years. She enjoyed her time there as all the staff were very friendly and nothing was too much trouble. The activities were plentiful and varied and enjoyed by lots of residents.
10 July 2025
My mother in law is much happier now she is at Snapethorpe. The staff are friendly and caring and make great efforts to provide support and encouragement to residents. There are plenty of activities and events that family and friends are also invited to take part in and the extra services like the hairdressing salon are really nice
09 July 2025
The team at the home have been fantastic from day one offering excellent and loving care for mum and straightforward help and advice which has help all the family with mums transition. We would very much recommend the home to anyone going through the issues we've experienced.
26 June 2025
My experience of the home so far is outstanding. Mum has only been here for around 5 weeks but it seems that she is settling quite nicely. All of the staff from the Manager to the carers and domestic staff are so helpful and extremely friendly. The home is very welcoming and the activities that take place every day are just excellent. It is quite astonishing how the lady who runs all of the activities finds the time to fit in everything that she does and it is clear to see that her kindness and compassion is quite unique. I feel that my mum is receiving excellent care and is very safe in the lovely surroundings of the home,
24 June 2025
I was in respite care in May and received kindness and care from wonderful, caring and friendly staff. I could have anything in my room I needed from home and nothing was too much trouble. One staff member in particular took me on my first day to meet everyone in the lounge and I never left there! We were singing, crafting, colouring whether we wanted to or not! We all joined in. It was so much fun and I have said since I came home I coped really well and didn't think I would like it as it wasn't my home, but they made it as good as they could for us and everyone was so very kind. Thank you to everyone, you love and support has meant an awful time wasn't bad. And everyone at Snapethorpe give their best in very difficult times to us older folk.
17 June 2025
When Mum needed respite care in 2025, it felt like a truly heartbreaking time. She could no longer manage alone, despite her fierce independence. Navigating the care system and a loved one's illness, as anyone who has faced it can attest, really does feel like 'falling off a cliff'. After visiting several facilities, it was clear that investment, more staff and resources were desperately needed across the care sector to provide the quality of service every family dreams of for their loved ones. Then we found Snapethorpe Hall Care Home. From the moment I arrived, I was welcomed without an appointment and given a tour. I could speak to residents, chat with family members and ask all my questions. The home itself is bright, modern and clean, with an open-plan layout. Soft music played and thank you cards were proudly displayed - a truly welcoming atmosphere. The rooms are en-suite and residents are encouraged to bring their own belongings to make it feel like home. We felt confident Mum would be safe here. I met the manager, who has a wonderfully calm demeanour and clearly explained how everything worked. Staff were always visible, friendly and available to help. They worked seamlessly as a team, handling the complex and unique needs of over 50 individuals every day, always prioritising the best care for each person. They see everyone as an individual. Then there is the lady, she is the heart of Snapethorpe, orchestrating all the events, fun and activities. She has the biggest heart and soul. From the very first meeting, she's warm, friendly and incredibly inclusive. With her natural expertise, she encourages everyone to participate in the life of the home; no one is left alone unless they choose to be. She embodies inclusivity. She has masterminded a vast array of activities, visits and entertainment that changes weekly, always introducing new themes or ventures that she makes accessible to everyone. During Mum's six-week stay, she joined in Easter egg painting, crafting, endless bingo, won the Grand National sweepstake and participated in various raffles and tombolas. There were visits from schoolchildren, trips out, an ice cream van, 1940's singers, dog visits, talks, folk singers, dancing, nearly daily music and exercise, VE Day celebrations and even a pantomime! Every day, she brings everyone together for chats and to prepare for the next exciting event! Her next project is the garden and her enthusiasm is boundless - she's determined to get it done, aiming high, always smiling and keeping everyone's spirits up. This kind of personality is priceless, especially in circumstances often marked by illness and sadness. She never lets anything deter her or get in the way of ensuring everyone smiles their way through their day. The value of this specialist profession, driven by love, kindness and genuine care, can never truly be repaid or taught. It is a service at best carried out with grace and compassion. While a care home isn't a loved one's own home, we found Snapethorpe to be warm, kind and incredibly supportive, with caring staff who were there when we needed them most. When we felt like we were 'falling off that cliff' the staff at Snapethorpe truly broke our fall. They helped us through a very difficult period, providing incredible care and time and supporting us every step of the way. With limited services and resources they are given, this was a place filled with people of immense kindness and care. We will never forget any of them and we know how incredibly valued they are by everyone whose lives they touch.
04 April 2025
All the staff were excellent, the loving care they gave, and their professionalism was exemplary. Mum was so happy and thrived in their care. I can't thank them enough for showing her love and dignity throughout her stay.
13 February 2025
I am very happy here. The staff are all very good and very helpful.
13 February 2025
The whole team are incredibly lovely, from the manager down. My Grandad is well looked after, loves the entertainment and has a great relationship with everyone at the home.
03 February 2025
Our experience of Snapethorpe Hall Care Home so far is excellent. The staff are very friendly and welcoming. Mum's room is comfortable and clean with a nice view out of the window. We would recommend.
30 January 2025
Excellent care always looking for ways to stimulate the mind with things to do and lot of activities to keep them occupied. The home is always clean and tidy, the food is excellent. Mum has really flourished since moving in.
23 January 2025
My grandma is very happy here and has made multiple friends, she is positively influenced to take part in all the activities and trips provided despite her sometimes being very down. The staff take good care of her and make her feel right at home.
23 January 2025
I highly recommend Snapethorpe Hall Care Home, very clean full of entertainment and activities my Dad is very happy very warm and carpets in their room. Staff very helpful and friendly beautiful outdoor garden balcony.
23 January 2025
My father came to the care home in September 2024 and so far I think it is the best thing to happen for him. The meals he gets are sufficient, his room is nice and warm, One member of staff in particular is very warm and welcoming, always there if you have any questions, I even discussed my dads 80th birthday and she was excited to help with planning it (it's not until March). The office staff are nice and approachable, the careers are also nice. They have also arranged for my dad to have a hearing test which is brilliant. So far my experience and my dad's has all been positive.
23 January 2025
Overall I would consider my experience at this care home to be very good. My great-grandmother has been at this care home for at least 2 years and despite her dementia she seems to be right at home and the staff do their upmost to provide above and beyond care to make sure she is safe comfortable. You can tell a lot of care and love has gone into the care home and because of this I would highly recommend.
16 January 2025
The main thing is that Grandma is happy and safe. She often tells us how happy she is and that the staff are wonderful and will do anything for her. Thank you.
16 January 2025
Staff very friendly, very clean.
13 January 2025
Excellent service and care from the staff at Snapethorpe Hall in the lead-up to and throughout the Christmas period. So many cheerful and enthusiastic activities were provided to ensure the residents had a wonderful festive experience. The staff really went out of their way to make it memorable. Thank you!
Latest Reviews for Snapethorpe Hall Care Home
17 September 2025
My mum had been a resident at Snapethorpe Hall for approx 2 years before becoming ill just after Christmas 2024. Mum was given the best possible care but unfortunately at the beginning of April this year she sadly passed away. All the staff were so lovely and supportive at this time which was so appreciated by us all. They helped us through this really sad and hard time and we can't thank them enough.
29 July 2025
Since my mum went into Snapethorpe Hall her mood and mobility has significantly improved, my mum has dementia and was unable to care for herself. All the staff are a joy and encouraged mum to join in all the entertainment they provide. Snapethorpe Hall take mum out with other residents, nothing is too much trouble. The care my mum is given is totally 100%. I can now go and see my mum has her daughter and not as a carer.
14 July 2025
My sister was in Snapethorpe care home for the last couple of years. She enjoyed her time there as all the staff were very friendly and nothing was too much trouble. The activities were plentiful and varied and enjoyed by lots of residents.
10 July 2025
My mother in law is much happier now she is at Snapethorpe. The staff are friendly and caring and make great efforts to provide support and encouragement to residents. There are plenty of activities and events that family and friends are also invited to take part in and the extra services like the hairdressing salon are really nice
09 July 2025
The team at the home have been fantastic from day one offering excellent and loving care for mum and straightforward help and advice which has help all the family with mums transition. We would very much recommend the home to anyone going through the issues we've experienced.
26 June 2025
My experience of the home so far is outstanding. Mum has only been here for around 5 weeks but it seems that she is settling quite nicely. All of the staff from the Manager to the carers and domestic staff are so helpful and extremely friendly. The home is very welcoming and the activities that take place every day are just excellent. It is quite astonishing how the lady who runs all of the activities finds the time to fit in everything that she does and it is clear to see that her kindness and compassion is quite unique. I feel that my mum is receiving excellent care and is very safe in the lovely surroundings of the home,
24 June 2025
I was in respite care in May and received kindness and care from wonderful, caring and friendly staff. I could have anything in my room I needed from home and nothing was too much trouble. One staff member in particular took me on my first day to meet everyone in the lounge and I never left there! We were singing, crafting, colouring whether we wanted to or not! We all joined in. It was so much fun and I have said since I came home I coped really well and didn't think I would like it as it wasn't my home, but they made it as good as they could for us and everyone was so very kind. Thank you to everyone, you love and support has meant an awful time wasn't bad. And everyone at Snapethorpe give their best in very difficult times to us older folk.
17 June 2025
When Mum needed respite care in 2025, it felt like a truly heartbreaking time. She could no longer manage alone, despite her fierce independence. Navigating the care system and a loved one's illness, as anyone who has faced it can attest, really does feel like 'falling off a cliff'. After visiting several facilities, it was clear that investment, more staff and resources were desperately needed across the care sector to provide the quality of service every family dreams of for their loved ones. Then we found Snapethorpe Hall Care Home. From the moment I arrived, I was welcomed without an appointment and given a tour. I could speak to residents, chat with family members and ask all my questions. The home itself is bright, modern and clean, with an open-plan layout. Soft music played and thank you cards were proudly displayed - a truly welcoming atmosphere. The rooms are en-suite and residents are encouraged to bring their own belongings to make it feel like home. We felt confident Mum would be safe here. I met the manager, who has a wonderfully calm demeanour and clearly explained how everything worked. Staff were always visible, friendly and available to help. They worked seamlessly as a team, handling the complex and unique needs of over 50 individuals every day, always prioritising the best care for each person. They see everyone as an individual. Then there is the lady, she is the heart of Snapethorpe, orchestrating all the events, fun and activities. She has the biggest heart and soul. From the very first meeting, she's warm, friendly and incredibly inclusive. With her natural expertise, she encourages everyone to participate in the life of the home; no one is left alone unless they choose to be. She embodies inclusivity. She has masterminded a vast array of activities, visits and entertainment that changes weekly, always introducing new themes or ventures that she makes accessible to everyone. During Mum's six-week stay, she joined in Easter egg painting, crafting, endless bingo, won the Grand National sweepstake and participated in various raffles and tombolas. There were visits from schoolchildren, trips out, an ice cream van, 1940's singers, dog visits, talks, folk singers, dancing, nearly daily music and exercise, VE Day celebrations and even a pantomime! Every day, she brings everyone together for chats and to prepare for the next exciting event! Her next project is the garden and her enthusiasm is boundless - she's determined to get it done, aiming high, always smiling and keeping everyone's spirits up. This kind of personality is priceless, especially in circumstances often marked by illness and sadness. She never lets anything deter her or get in the way of ensuring everyone smiles their way through their day. The value of this specialist profession, driven by love, kindness and genuine care, can never truly be repaid or taught. It is a service at best carried out with grace and compassion. While a care home isn't a loved one's own home, we found Snapethorpe to be warm, kind and incredibly supportive, with caring staff who were there when we needed them most. When we felt like we were 'falling off that cliff' the staff at Snapethorpe truly broke our fall. They helped us through a very difficult period, providing incredible care and time and supporting us every step of the way. With limited services and resources they are given, this was a place filled with people of immense kindness and care. We will never forget any of them and we know how incredibly valued they are by everyone whose lives they touch.
04 April 2025
All the staff were excellent, the loving care they gave, and their professionalism was exemplary. Mum was so happy and thrived in their care. I can't thank them enough for showing her love and dignity throughout her stay.
13 February 2025
I am very happy here. The staff are all very good and very helpful.
13 February 2025
The whole team are incredibly lovely, from the manager down. My Grandad is well looked after, loves the entertainment and has a great relationship with everyone at the home.
03 February 2025
Our experience of Snapethorpe Hall Care Home so far is excellent. The staff are very friendly and welcoming. Mum's room is comfortable and clean with a nice view out of the window. We would recommend.
30 January 2025
Excellent care always looking for ways to stimulate the mind with things to do and lot of activities to keep them occupied. The home is always clean and tidy, the food is excellent. Mum has really flourished since moving in.
23 January 2025
My grandma is very happy here and has made multiple friends, she is positively influenced to take part in all the activities and trips provided despite her sometimes being very down. The staff take good care of her and make her feel right at home.
23 January 2025
I highly recommend Snapethorpe Hall Care Home, very clean full of entertainment and activities my Dad is very happy very warm and carpets in their room. Staff very helpful and friendly beautiful outdoor garden balcony.
23 January 2025
My father came to the care home in September 2024 and so far I think it is the best thing to happen for him. The meals he gets are sufficient, his room is nice and warm, One member of staff in particular is very warm and welcoming, always there if you have any questions, I even discussed my dads 80th birthday and she was excited to help with planning it (it's not until March). The office staff are nice and approachable, the careers are also nice. They have also arranged for my dad to have a hearing test which is brilliant. So far my experience and my dad's has all been positive.
23 January 2025
Overall I would consider my experience at this care home to be very good. My great-grandmother has been at this care home for at least 2 years and despite her dementia she seems to be right at home and the staff do their upmost to provide above and beyond care to make sure she is safe comfortable. You can tell a lot of care and love has gone into the care home and because of this I would highly recommend.
16 January 2025
The main thing is that Grandma is happy and safe. She often tells us how happy she is and that the staff are wonderful and will do anything for her. Thank you.
16 January 2025
Staff very friendly, very clean.
13 January 2025
Excellent service and care from the staff at Snapethorpe Hall in the lead-up to and throughout the Christmas period. So many cheerful and enthusiastic activities were provided to ensure the residents had a wonderful festive experience. The staff really went out of their way to make it memorable. Thank you!