Snapethorpe Hall Care Home

by us all.
They helped us through this really sad and hard time and we can't thank them enough.

too much trouble.
The care my mum is given is totally 100%.
I can now go and see my mum has her daughter and not as a carer.

salon are really nice

take place every day are just excellent. It is quite astonishing how the lady who runs all of the activities finds the time to fit in everything that she does and it is clear to see that her kindness and compassion is quite unique.
I feel that my mum is receiving excellent care and is very safe in the lovely surroundings of the home,

were singing, crafting, colouring whether we wanted to or not! We all joined in. It was so much fun and I have said since I came home I coped really well and didn't think I would like it as it wasn't my home, but they made it as good as they could for us and everyone was so very kind. Thank you to everyone, you love and support has meant an awful time wasn't bad. And everyone at Snapethorpe give their best in very difficult times to us older folk.

facilities, it was clear that investment, more staff and resources were desperately needed across the care sector to provide the quality of service every family dreams of for their loved ones. Then we found Snapethorpe Hall Care Home. From the moment I arrived, I was welcomed without an appointment and given a tour. I could speak to residents, chat with family members and ask all my questions. The home itself is bright, modern and clean, with an open-plan layout. Soft music played and thank you cards were proudly displayed - a truly welcoming atmosphere. The rooms are en-suite and residents are encouraged to bring their own belongings to make it feel like home. We felt confident Mum would be safe here. I met the manager, who has a wonderfully calm demeanour and clearly explained how everything worked. Staff were always visible, friendly and available to help. They worked seamlessly as a team, handling the complex and unique needs of over 50 individuals every day, always prioritising the best care for each person. They see everyone as an individual. Then there is the lady, she is the heart of Snapethorpe, orchestrating all the events, fun and activities. She has the biggest heart and soul. From the very first meeting, she's warm, friendly and incredibly inclusive. With her natural expertise, she encourages everyone to participate in the life of the home; no one is left alone unless they choose to be. She embodies inclusivity. She has masterminded a vast array of activities, visits and entertainment that changes weekly, always introducing new themes or ventures that she makes accessible to everyone. During Mum's six-week stay, she joined in Easter egg painting, crafting, endless bingo, won the Grand National sweepstake and participated in various raffles and tombolas. There were visits from schoolchildren, trips out, an ice cream van, 1940's singers, dog visits, talks, folk singers, dancing, nearly daily music and exercise, VE Day celebrations and even a pantomime! Every day, she brings everyone together for chats and to prepare for the next exciting event! Her next project is the garden and her enthusiasm is boundless - she's determined to get it done, aiming high, always smiling and keeping everyone's spirits up. This kind of personality is priceless, especially in circumstances often marked by illness and sadness. She never lets anything deter her or get in the way of ensuring everyone smiles their way through their day. The value of this specialist profession, driven by love, kindness and genuine care, can never truly be repaid or taught. It is a service at best carried out with grace and compassion. While a care home isn't a loved one's own home, we found Snapethorpe to be warm, kind and incredibly supportive, with caring staff who were there when we needed them most. When we felt like we were 'falling off that cliff' the staff at Snapethorpe truly broke our fall. They helped us through a very difficult period, providing incredible care and time and supporting us every step of the way. With limited services and resources they are given, this was a place filled with people of immense kindness and care. We will never forget any of them and we know how incredibly valued they are by everyone whose lives they touch.

birthday and she was excited to help with planning it (it's not until March).
The office staff are nice and approachable, the careers are also nice.
They have also arranged for my dad to have a hearing test which is brilliant.
So far my experience and my dad's has all been positive.

You can tell a lot of care and love has gone into the care home and because of this I would highly recommend.

you!