Snapethorpe Hall Care Home

Snapethorpe Gate, Broadway, Lupset, Wakefield WF2 8YA

Snapethorpe Hall Care Home, Wakefield, West Yorkshire
Snapethorpe Hall Care Home, Wakefield, West Yorkshire
Snapethorpe Hall Care Home, Wakefield, West Yorkshire

Situated in the attractive residential area of Lupset in Wakefield, Snapethorpe Hall is a friendly, purpose-built care home offering residential, residential dementia, nursing and nursing dementia care.

At Snapethorpe Hall Care Home, residents have a choice of lounge areas overlooking the gardens which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms decorated in keeping with the character of the house with views of the surrounding countryside.

Chefs at Snapethorpe Hall pride themselves on knowing the tastes of residents and preparing a choice of home-cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced home managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Teresa Taylor (Manager)

Local Authority / Social Services: City of Wakefield Metropolitan District Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 62 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Autism/ASD • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 62

Rooms with ensuite WC: 62

Facilities & Services: Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room

Latest Care Quality Commission* Report on Snapethorpe Hall Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 17 Oct 2017

Please contact us for information regarding our bed availability

Reviews

9.5 Snapethorpe Hall Care Home has a Review Score of 9.5 (9.484)

The Review Score of 9.5 (maximum of 10) for Snapethorpe Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Snapethorpe Hall Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.839 for Snapethorpe Hall Care Home is calculated as follows: ( (168 Excellents x 5) + (30 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 199 Ratings = 4.839

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.645 Points relating to the number of positive Reviews for Snapethorpe Hall Care Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12.4 positive Reviews (62 registered maximum number of service users ÷ 5). 8 Reviews ÷ 12.4 Target = 0.645

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    15
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Snapethorpe Hall Care Home?

  • Extremely LIKELY
    17
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Snapethorpe Hall Care Home

  • Daughter of Resident/Service User
    5
  • Son of Resident/Service User
    4
  • Resident / Service User
    3
  • Friend of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • more

Mother lived at Snapethorpe Hall for the last 4 years of her life and the care she received was excellent. The home was clean and tidy, her room was well maintained. The staff, most of whom we got to know, were friendly to us and caring to our mother. She had several health issues but was treated by the staff and recovered well. It was our hope that she would be safe and comfortable at the end of her life and this is what was achieved when she died aged 97. Thank you all.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent, clean, tidy facility with very good caring staff.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

The care has been very good. All staff are great and very helpful.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

From the first day we entered the home we were made welcome by friendly staff and this continued together with exceptional care from nurses, carers, cleaners and kitchen staff. My partner had various skin problems and nothing was too much trouble to look after him. I consider myself very lucky to have found such a clean, pleasant home with caring and friendly staff to look after my partner but also be a tremendous support to me.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A great team, working together to provide a safe, clinically clean environment, coupled with genuinely friendly staff, who are committed to the well-being and welfare of the residents.
Nothing has been too much trouble whether listening sympathetically to resident/relative's concerns or requirements or providing advice and guidance to help everyone settle readily to a new situation.
I cannot recommend this residence highly enough and it's great value for money too.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

After visiting 5 homes for my aunt, we were so pleased to see a warm welcome, in lovely clean surroundings. After 1 and a half weeks, all we can say is: Snapethorpe Hall is of a special quality in what they do. Never have we seen such caring staff, nice rooms and excellent communication. All my 91-year-old aunt's needs have been met. The food, teamwork and time given to individual clients is outstanding. I myself, have many years experience in care homes, passed exams, worked with children with special needs, dementia brain injuries. The staff in all departments are on the ball and well trained to reach this, the best standard, they make us feel safe.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

On every occasion where I have been to visit, I have always found the home to be clean and the staff friendly. I have visited quite a lot of homes in the Leeds area and have found this home to be well above standard.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I visit my mum on a regular basis and find the staff at Snapethorpe Hall Care Home extremely helpful and friendly. I am always greeted with a smile and hello. If mum has any problems they are sorted out quickly and efficiently. The home is kept very clean and tidy and there are lovely touches in the dining room e.g themed table displays, background music, fresh fruit etc. On special occasions, birthdays the rooms are trimmed with banners, balloons and a birthday card from the staff. There are always displays on show, i.e harvest time, poppy day and the Queens birthday. Highly recommended home.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife recently became a resident to receive nursing care. In the short period of her stay, I can honestly say how myself and family members are pleased with the standard of care and kindness she is receiving all of which is carried out in an unhurried manner and an atmosphere of calm in peaceful surroundings.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff very caring, they go the extra mile. My mother was very against going there but has settled in really quickly.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Everything and everybody makes my stay a very pleasant time. Can't thank everybody enough for all their hard work. Always there to help and listen to at any time.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent attention and care.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

From the first contact to the current time everything has gone brilliantly well. Dad has settled quickly and this, in no small measure, is down to management and staff treating him and the family with great professionalism. Nothing seems to be too much trouble - they are all very helpful and considerate.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My first impressions were good on looking for a home. My mother went there for end of life care. We were made very welcome and the staff were all very 'tactful' and sympathetic to my difficult situation. They gave my mum super, regular nursing care, but I felt that they were looking after me as well.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I just wanted to say what a pleasure it is to visit here. The staff are all pleasant, friendly, welcoming and helpful. The home has a lovely calm and homely atmosphere. The food looks very nice and the person I visit certainly enjoys it. A chocolate eclair has just been eaten with relish. The person I visit seems quite content and care needs appear to be well met. Keep up the good work.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

The service is very good and they know the needs of my father and the care they give is outstanding. I will recommend this home to anyone who wants to put any of their relatives here. The staff are wonderful and very helpful.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very delighted how the staff are looking after my dad. They have also shown myself how caring and friendly they are not just to my dad but also to me. I would just like to say thank you to all the staff for all their hard work, kindness and warmth that they show.

How likely would you be to recommend Snapethorpe Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Snapethorpe Hall Care Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

Teresa

Teresa Taylor

Job Title: Home Manager

Joined: 2016

Description:

What does ‘kindness’ mean to you?

“I believe that kind care means treating people just as you would like to be treated, with love and respect and dignity.”

Teresa has gained over 40 years’ experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and committed leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Teresa joined Snapethorpe Hall as Home Manager because she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Snapethorpe Hall.

When asked what she enjoys most about her role, Teresa remarked: “I just love spending time with our Residents and seeing the difference that we make to people’s lives.”

Away from work, Teresa enjoys travelling and spending quality time with her family.

If you would like to find out more information about Snapethorpe Hall, Teresa has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

You can contact Teresa on 01924 332 488 or via email on snapethorpehall.manager@hc-one.co.uk

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Snapethorpe Hall Care Home