Snapethorpe Hall Care Home

Snapethorpe Gate, Broadway, Lupset, Wakefield WF2 8YA
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9.7 95 Reviews
  • Snapethorpe Hall Care Home, Wakefield
Situated in the attractive residential area of Lupset in Wakefield, Snapethorpe Hall Care Home offers personalised residential and residential dementia care to older people.

The professional care team is on hand to help you or your loved one settle into life in the home. The experienced and friendly home manager leads the team at Snapethorpe Hall to provide the kindest care possible to all residents.

By getting to know each individual resident at Snapethorpe Hall, the team encourage everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.

The friendly and comfortable home offers plenty of opportunities for residents to relax, unwind and socialise with friends and family. From the en-suite bedrooms and hair salon to the wellbeing programme which helps residents practice old or new hobbies, there is something to make every day enjoyable.

Snapethorpe Hall also boasts a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, by providing an enjoyable experience for all residents and their loved ones.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 62 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in charge

  • Julie Fieldman (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)

Snapethorpe Hall Care Home Reviews (95)

9.7

Snapethorpe Hall Care Home has a Review Score of 9.7 (9.713) out of 10, based on 35 reviews in the last 2 years.
Over all time Snapethorpe Hall Care Home has 95 reviews.

Overall Experience
  • 73
  • 16
  • 3
  • 0
  • 3
Date Published
  • 95
  • 9
  • 26
  • 35
  • 60
Reviewer Connection to Snapethorpe Hall Care Home
  • 38
  • 19
  • 9
  • 6
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 95, showing 61-80
Review from B C (Partner of Resident) published on 10 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very good and the management are changing attitudes of some of the carers to make them better and more aware of the needs of the residents.
Overall, Snapethorpe is on the up (very happy).
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Review from N J W (Granddaughter of Resident) published on 1 March 2019 Submitted via Website • Report
Overall Experience 3.0 out of 5
I just want to thank the home and the Well-being coordinator for organising a lovely trip out last week for my grandmother and a few other residents. My Grandma had a lovely time at The Donkey Sanctuary and I can only imagine how nice the change of scenery and fresh air was for her and for the other
residents. From my perspective as a relative, it is so nice to feel like our loved ones are being treated to such nice things like this and also that they aren’t just cooped up indoors all day, every day.
I hope to join my grandma on another outing soon.
Many Thanks.
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Review from Stephen J (Son of Resident) published on 5 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose Snapethorpe for our Mother after a day spent looking at the alternatives last March. Without any doubt whatsoever we made the right choice. My Mother moved to Snapethorpe shortly after and from that day until her passing away on 1 November aged 95 the care she received has been better than
outstanding. Nothing has been too much trouble and on many occasions, the staff have gone above and beyond. What super, super people. As our Mother's health deteriorated the staff have constantly monitored her and have been very quick to react to her medical needs and/or if our family needed to be contacted. It was soon very obvious that, individually, they treated her as a friend rather than just a resident/client and they all became something of an extended family to her. Thank you Snapethorpe Hall. We cannot praise you all highly enough.
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Review from Maria (Daughter of Resident) published on 27 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad arrived for respite care a few weeks ago, from his first moments there, he was treated with an amazing amount of dignity and respect.


It was his birthday a couple of weeks ago and it was made a special day for him by the staff on his unit


He has had a very difficult year and was a frail

old man when he entered the home but now thanks to the amazing care and interaction he receives on a daily basis, he is back to his cheeky self.


I have not been there at meal times but he tells me that the food is lovely, every time I visit no matter the time of day I am greeted with a friendly word and a smile from the staff, nothing is too much trouble for them, they are all amazing.


I chose Snapethorpe Hall after looking at the CQC inspection results as they were brilliant and I am pleased to say that the home more than lives up to them. The staff are truly brilliant, I cannot thank them enough for the excellent care they provide. I am happy knowing that my dad is being cared for so well.

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Review from Christopher B (Son of Resident) published on 21 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This home provides first-class care and accommodation.
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Review from Pamela P (Friend of Resident) published on 21 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I come every Thursday morning. I always find the staff very helpful and cheerful. The care and attention they give my friend is lovely.
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Review from Joan W (Regular Volunteer) published on 23 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a lovely, clean and friendly home. Always welcoming and the residents seem happy and have a good relationship with the staff.
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Review from David W (Son of Resident) published on 25 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was becoming more unable to live at home and on her long stay in hospital for 7 weeks, it was decided by her that a stay in a home for respite was needed. Myself and my cousin who was helping me look round a number of care homes and decided on Snapethorpe Hall on visiting we were very impressed
by the atmosphere and the very caring attitude of the staff. When my mother took up residency she was immediately made to feel at home and she was adamant after a couple of days that she did not want to return home. The home itself is excellent as are the staff and I cannot thank them enough for making my mothers last few months so nice and peaceful.
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Review from Ian V (Resident) assisted by family/friend published on 4 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having to give up your own home was very difficult but coming to Snapethorpe Hall Care Home made it easier because the staff are friendly and the place is homely and our rooms are filled with all our belongings. I love the patio area.
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Review from David R (Son of Resident) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father recently passed away whilst at Snapethorpe Hall Care Home.


Excellent care for my father, during his last few days, made everything so peaceful. They treated our father with dignity and respect throughout.

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Review from Richard S (Son of Resident) published on 28 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The family were concerned when my father was moved from hospital to a care home that he would not be looked after as we have done for him at home for a number of years. From the initial greeting to him leaving the home, we were absolutely delighted. His vital medication was immediately looked after
and sorted, and his personal care was wonderful. The staff were so caring and respectful and friendly, that it was even better than we could do at home. This home and its staff should be commended for how they treat people especially within the nursing wing where we were based.
I can only say to anyone concerned about moving a friend or relative into this home, don't be as it is wonderful. The staff's kindness and thoughtfulness is above and beyond what is expected in our experience. The devotion to the residents is wonderful and everyone should feel proud of themselves. Thank you all it was a pleasure to meet you all.
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Review from Sue H (Stepdaughter of Resident) published on 27 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stepfather moved to Snapethorpe Hall for end of life care. In the few weeks he was there he was treated with dignity and consideration. He felt safe at Snapethorpe Hall. The management and staff were always available to support both my stepfather and the rest of the family through this difficult
time. Moving to a care home was a difficult choice but Snapethorpe Hall was the right decision.
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Review from Dianne G (Daughter of Resident) published on 20 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Snapethorpe's Hall nursing and care staff are excellent and rightly deserve praise. The level of care they provided for my mother and their support for me and my sister during our mother's stay - and in particular throughout the week's leading to our mother's death - was exemplary.
Snapethorpe knows
how to provide care at the highest level for their residential and nursing clients.
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Review from Alan T (Son of Resident) published on 28 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
From my first visit in September 2017, seeking a nursing home for my mother, I was impressed by the friendliness and helpfulness of the staff. The building is modern, bright, clean and well placed for bus services. I rely a lot on first impressions and that took me to chose Snapethorpe Hall. There were
none of the typical nursing home odours and although I accepted that accidents often happen, only once during my visits there was there any problem odour coming from just one room. Staff were always courteous and helpful, my bed-bound mother was well looked after, observation/ turning visits regularly logged day and night, food and fluid intake logs were kept, her room was always clean and her simple, mainly pureed diet was adhered to. Sadly mum's stay was short, and, when she passed away from natural causes, staff kept me regularly informed during her deteriorating condition. Having spoken to friends, and relatives of people there, I have not heard one bad word about Snapethorpe Hall.
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Review from Pat O (Daughter of Resident) published on 8 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Snapethorpe Hall for nearly two years now. She has recently been transferred from the residential unit onto the Kitwood unit.
I have nothing but praise for the staff and management of this care home. Mum's needs are extremely well catered for and the dedication and understanding of
the carers is second to none.
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Review from Elaine B (Daughter of Resident) published on 4 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care here is amazing, nothing is too much trouble. My mum has been very happy here. I just wish they could have more staff on because they are always rushed off their feet.
Reply from Clare Sheehan, Care Advisor at Snapethorpe Hall Care Home

Thank you for your review, we really appreciate all feedback received as it helps us to improve our service where required. Thank you for your kind comments around the support and care provided to your Mother. At Snapethorpe Hall we are proud of the care we deliver and do our very best to fulfil whatever request a client may ask for. We want our clients to feel valued and respected, and delivering kind care is always our top priority. We appreciate that at times staff are busy, however the quality of care is never compromised.

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Review from Christine T (Friend of Resident) published on 13 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every member of staff at Snapethorpe Hall are very efficient and can't do enough for the residents and people who visit. I would recommend Snapethorpe Hall to everybody.
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Review from Garry B (Friend of Resident) published on 13 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my friend who always appears content, well kept and fed.
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Review from C G (Son of Resident) published on 31 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father spent 12 weeks at Snapethorpe Hall Care Home in 2017 he was cared for in an extremely professional and friendly way. I have the utmost respect for the dedicated team from the management team to the nursing staff and auxiliary staff. I would not hesitate to recommend this care home to any third
party requiring this service. Well done every one.
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Review from Ian W (Son of Resident) published on 2 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mother lived at Snapethorpe Hall for the last 4 years of her life and the care she received was excellent. The home was clean and tidy, her room was well maintained. The staff, most of whom we got to know, were friendly to us and caring to our mother. She had several health issues but was treated by
the staff and recovered well. It was our hope that she would be safe and comfortable at the end of her life and this is what was achieved when she died aged 97. Thank you all.
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Current Review Score: 9.7 (9.713)

Overview of Review Score

The Review Score of 9.7 (9.713) out of 10 for Snapethorpe Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.713 for Snapethorpe Hall Care Home is calculated as follows: ( (323 Excellents x 5) + (68 Goods x 4) + (21 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 415 Ratings = 4.713
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Snapethorpe Hall Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Mar 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

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Awards / Recognitions (6)

Meet the Team (0)

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