Snapethorpe Hall Care Home

We would very much recommend the home to anyone going through the issues we've experienced.

I was in respite care in May and received kindness and care from wonderful, caring and friendly staff. I could have anything in my room I needed from home and nothing was too much trouble. One staff member in particular took me on my first day to meet everyone in the lounge and I never left there! We were singing, crafting, colouring whether we wanted to or not! We all joined in. It was so much fun and I have said since I came home I coped really well and didn't think I would like it as it wasn't my home, but they made it as good as they could for us and everyone was so very kind. Thank you to everyone, you love and support has meant an awful time wasn't bad. And everyone at Snapethorpe give their best in very difficult times to us older folk.

When Mum needed respite care in 2025, it felt like a truly heartbreaking time. She could no longer manage alone, despite her fierce independence. Navigating the care system and a loved one's illness, as anyone who has faced it can attest, really does feel like 'falling off a cliff'. After visiting several facilities, it was clear that investment, more staff and resources were desperately needed across the care sector to provide the quality of service every family dreams of for their loved ones. Then we found Snapethorpe Hall Care Home. From the moment I arrived, I was welcomed without an appointment and given a tour. I could speak to residents, chat with family members and ask all my questions. The home itself is bright, modern and clean, with an open-plan layout. Soft music played and thank you cards were proudly displayed - a truly welcoming atmosphere. The rooms are en-suite and residents are encouraged to bring their own belongings to make it feel like home. We felt confident Mum would be safe here. I met the manager, who has a wonderfully calm demeanour and clearly explained how everything worked. Staff were always visible, friendly and available to help. They worked seamlessly as a team, handling the complex and unique needs of over 50 individuals every day, always prioritising the best care for each person. They see everyone as an individual. Then there is the lady, she is the heart of Snapethorpe, orchestrating all the events, fun and activities. She has the biggest heart and soul. From the very first meeting, she's warm, friendly and incredibly inclusive. With her natural expertise, she encourages everyone to participate in the life of the home; no one is left alone unless they choose to be. She embodies inclusivity. She has masterminded a vast array of activities, visits and entertainment that changes weekly, always introducing new themes or ventures that she makes accessible to everyone. During Mum's six-week stay, she joined in Easter egg painting, crafting, endless bingo, won the Grand National sweepstake and participated in various raffles and tombolas. There were visits from schoolchildren, trips out, an ice cream van, 1940's singers, dog visits, talks, folk singers, dancing, nearly daily music and exercise, VE Day celebrations and even a pantomime! Every day, she brings everyone together for chats and to prepare for the next exciting event! Her next project is the garden and her enthusiasm is boundless - she's determined to get it done, aiming high, always smiling and keeping everyone's spirits up. This kind of personality is priceless, especially in circumstances often marked by illness and sadness. She never lets anything deter her or get in the way of ensuring everyone smiles their way through their day. The value of this specialist profession, driven by love, kindness and genuine care, can never truly be repaid or taught. It is a service at best carried out with grace and compassion. While a care home isn't a loved one's own home, we found Snapethorpe to be warm, kind and incredibly supportive, with caring staff who were there when we needed them most. When we felt like we were 'falling off that cliff' the staff at Snapethorpe truly broke our fall. They helped us through a very difficult period, providing incredible care and time and supporting us every step of the way. With limited services and resources they are given, this was a place filled with people of immense kindness and care. We will never forget any of them and we know how incredibly valued they are by everyone whose lives they touch.

Mum was so happy and thrived in their care. I can't thank them enough for showing her love and dignity throughout her stay.

The staff are all very good and very helpful.

The whole team are incredibly lovely, from the manager down. My Grandad is well looked after, loves the entertainment and has a great relationship with everyone at the home.

Our experience of Snapethorpe Hall Care Home so far is excellent. The staff are very friendly and welcoming. Mum's room is comfortable and clean with a nice view out of the window. We would recommend.

Excellent care always looking for ways to stimulate the mind with things to do and lot of activities to keep them occupied. The home is always clean and tidy, the food is excellent. Mum has really flourished since moving in.

My grandma is very happy here and has made multiple friends, she is positively influenced to take part in all the activities and trips provided despite her sometimes being very down. The staff take good care of her and make her feel right at home.

Staff very helpful and friendly beautiful outdoor garden balcony.

So far my experience and my dad's has all been positive.

You can tell a lot of care and love has gone into the care home and because of this I would highly recommend.

The main thing is that Grandma is happy and safe. She often tells us how happy she is and that the staff are wonderful and will do anything for her. Thank you.

Staff very friendly, very clean.

Excellent service and care from the staff at Snapethorpe Hall in the lead-up to and throughout the Christmas period. So many cheerful and enthusiastic activities were provided to ensure the residents had a wonderful festive experience. The staff really went out of their way to make it memorable. Thank you!

Knowing that my gran is in such capable hands brings immense peace of mind.

The 2024 residents' Christmas party at Snapethorpe Hall was a delightful event enjoyed by all attendees. It was heartening to witness everyone collaborating to create festive decorations and engaging in activities such as party games and the "Guess the Reindeer's Name". The Christmas raffle added an extra layer of excitement to the celebration. The staff at Snapethorpe Hall truly excel, demonstrating exceptional dedication and care. Thank you to all for making it such a wonderful experience.

I've been in other places where the care is very different and whenever I am asked about good care homes locally this is one of the examples I think of. Thank you for all you do.

She is always happy to share videos and tells us about future events and my mum's involvement. We can't praise her enough as she is an asset to the team.

The level of care at Snapethorpe has honestly been absolutely incredible. Despite my gran not wanting to leave her home town of Horbury, the people who care for her have been endlessly patient and kind. Taking her on trips out to Sheffield, to Roundhay Park in Leeds, to visit farms to see animals (goats etc). Also the activities manager is always doing arts and crafts with the residents who are interested. Making Halloween masks and painting little pumpkins last week! Gran is always clean and well-fed too. Her hygiene needs are always met. Doctors' visits and help with meds etc if need to change. I honestly could not ask for more. We brought Gran here from word-of-mouth reviews, and I'm so happy we talked to those people and got those recommendations.