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Westfield Park Care Home, Westfield Lane, Hook, Goole, DN14 5PW
View full details of Westfield ParkLatest Reviews for Westfield Park
29 January 2026
Westfield Park is an excellent care home and I am very pleased that my wife is being well looked after there. All staff members are polite, very efficient and get on with what I consider to be a very stressful job, nothing bothers them. Long may it continue.
29 January 2026
Mum went into Westfield in December, initially for 4 weeks respite. At the end of the 4 weeks she decided to become a permanent resident. From the moment Mum arrived she felt welcomed, respected and treated with dignity. The staff are kind and compassionate and always take time to listen to her.
The Management Team are very approachable and the manager appears to have an open door policy.
It gives me great peace of mind knowing that Mum is happy, well cared for and safe. I am very grateful for everything they do for Mum and would highly recommend this Care Home.
26 January 2026
I cannot speak highly enough of Westfield Park Care Home in Goole. From the moment my dad moved in, it was clear that this is a place where residents are genuinely cared for, respected, and treated like family.
The standard of care is exceptional, and the atmosphere throughout the home is warm,
welcoming, and reassuring. What truly sets Westfield Park apart, though, is the people. The manager goes above and beyond in every possible way. Her dedication, compassion, and attention to detail are evident in everything she does. She takes the time to know residents and families personally, and nothing is ever too much trouble. It's incredibly comforting to know that someone so caring and capable is at the helm.
The Manager is supported by a fantastic team of staff, all of whom are kind, patient, and consistently professional. Every member of the team shows genuine warmth and commitment, and it's clear they truly care about the wellbeing and happiness of the residents. Whether it's day-to-day
26 January 2026
Overall good, but I've seen a high staff turnover since you gained ownship of the home. One ex-member of staff asked what the minium wage was, before leaving. Hopefully you won't be putting profits before care.
02 October 2025
This is the second time my Mam has stayed for temporary respite care. All I can say is that it has been a fantastic experience for her, and indeed for me too. The care is second to none and all of the staff have a can do disposition and are focused on giving the residents the best possible
experience. The food is fantastic too. Even in the short time my Mam was at the home she has flourished, making friends with the other residents. I would highly recommend it.
26 September 2025
This home is exceptional, I would recommend for anyone to view if looking for a place for your loved one, the staff here are professional, compassionate, caring, patient and very welcoming not only to my Mum but to us as a family. My Mum settled in straight away and made many new friends, nothing
has been too much trouble for the staff to make her happy. She loved them all. Mum always enjoyed the food, and they make it available that you can join them for a meal should you wish. Westfield is warm, clean and homely, they have lots of activities and entertainment going on all the time which family are encouraged to join in.
02 September 2025
I feel safe, secure and happy being in here. I like and get on well with all the staff. Plenty of choice regarding meals.
27 August 2025
The care home is always clean and no smell. The staff are very attentive and caring. My friend always has a good thing to say regarding her care when I visit she is always happy to tell me how much she likes being there, and that the staff are always available if she needs anything.
27 August 2025
My sister is 94 years of age. Since losing her husband 23 years ago, she has lived on her own. She hadn't been feeding or taking her medication properly. She asked me to find a care home for her. Having visited Westfield Park to see a friend, I decided this was the place for her. She gets three
square meals a day and her medication at the right time of day. Loves her room and the staff, overall, she is very happy, safe and secure.
25 July 2025
When my dad & I made the difficult decision to move my mum (who has dementia & cancer) into care, we were filled with fear, uncertainty & guilt. We were so anxious about whether she would receive the attention, compassion, & care she deserves. From the moment we stepped through the doors of WP &
onto the Birch unit those fears began to ease. The staff welcomed us (& more importantly, mum) with open arms & warm hearts. They took the time to truly understand her needs, preferences & history, treating her as the unique individual she is rather than just a resident. The level of care & professionalism is outstanding. Every member of the team at WP goes above & beyond not only to ensure her health & safety but also to provide emotional comfort & companionship. They are patient, kind & clearly passionate about what they do. We've watched mum settle in, smile more, & even regain a bit of her spark (something we hadn't seen in quite some time). We're so very grateful to all at WP.
26 June 2025
Extremely impressed with the service received so far. The team are extremely caring. Nothing is too much for them. My parents are in a joint room, which is lovely and homely.
23 June 2025
When mum went into Westfield Park Care Home, she was in a very bad way, but with the care and medical help, she is nearly back to her old self. She has settled in and loves living at Westfield. She has made new friends and is very happy at Westfield. The staff are amazing, nothing is too much
trouble for them. Would recommend them to anyone looking for a perfect care home.
16 June 2025
I booked for one week's respite care - a little holiday. I have enjoyed a change of company and getting to know many of the residents. The staff have been very kind and helpful. There is a good atmosphere, blending freedom with safety rules. I have booked to stay another week later in the year.
10 June 2025
Westfield Park has been and continues to be an excellent choice for my mother who has dementia. The facilities and services are great, and most importantly all the staff who look after my mum do so with kindness, friendliness and compassion. I very much appreciate the proactive approach adopted by
the care team and I know I can absolutely trust Westfield Park to look after my mum at this stage in her life. The food and drinks provided by the home are excellent and thoughtful in presentation (eg milkshakes and ice cream to increase fluid intake). The laundry service is efficient, and Westfield Park is clean and well organised. My mother's physical disabilities means it is often difficult for her to participate in social events, but the care team do encourage and involve her where possible. Thank you all round to everyone at Westfield Park.
29 May 2025
My first experience of respite. I found the staff were excellent but always rushed off their feet. I lost a fair amount of weight in 9 days due to the poor food, some of which was cold when it arrived. Some food was inedible. My room wasn't ready when I arrived, a mattress came later that day, as
did a TV. The key to the lockable drawer was the wrong key and no replacement could be found. In conclusion, this has put me off future care home stays. I was also given the wrong meds one day which is inexcusable.
28 April 2025
Very well presented care home was just as advertised, if not better. The level of care and knowledge is outstanding, large rooms, plenty of space & light. The staff have gone above and beyond to get Mum settled in and feeling cared for. As a family, we can't thank you enough. Well done.
18 March 2025
As a family we were very anxious about putting mum into the home having had a bad experience elsewhere. However I can say one hundred per cent that we never looked back about our decision of choosing Westfield Park. The home is beautiful, the staff so very caring and professional. Mum went in for
respite for a couple of weeks and in that time we could not believe how she changed, going back to being more alert due to the attention and company she received. Just to look at her we could see how well she was being cared for and mum herself had nothing but compliments for the lovely staff.
As a family we felt so at ease with someone else having responsibility 24/7 but it was the standard of care and seeing mum thrive so well that made it all worthwhile. Even we could not compete!
The food was also top quality and lots of activities going on. Everywhere was spotlessly clean.
A big thank you to everyone that made mums visit a success.
14 March 2025
Well run home.
Staff efficent and friendly.
A very pleasant stay.
14 March 2025
Since my husband has been in I have seen an improvement in him. Doing more than when he was home. Staff are absolutely great also management they always have time for you very supportive.
My only gripe is the laundry; one jumper ruined and laundry seems to take forever to come back. I am now
taking his jumpers home to wash. You obviously need more machines to cope with so much washing.
19 February 2025
The care provided for our aunt was first class, the room was very spacious, clean and welcoming. All the staff were very helpful and always asked if we wanted anything to drink, nothing too much for them, facilities are excellent, entertainment was great, we loved to join in, would highly recommend
the home.
Latest Reviews for Westfield Park
29 January 2026
Westfield Park is an excellent care home and I am very pleased that my wife is being well looked after there. All staff members are polite, very efficient and get on with what I consider to be a very stressful job, nothing bothers them. Long may it continue.
29 January 2026
Mum went into Westfield in December, initially for 4 weeks respite. At the end of the 4 weeks she decided to become a permanent resident. From the moment Mum arrived she felt welcomed, respected and treated with dignity. The staff are kind and compassionate and always take time to listen to her.
The Management Team are very approachable and the manager appears to have an open door policy.
It gives me great peace of mind knowing that Mum is happy, well cared for and safe. I am very grateful for everything they do for Mum and would highly recommend this Care Home.
26 January 2026
I cannot speak highly enough of Westfield Park Care Home in Goole. From the moment my dad moved in, it was clear that this is a place where residents are genuinely cared for, respected, and treated like family.
The standard of care is exceptional, and the atmosphere throughout the home is warm,
welcoming, and reassuring. What truly sets Westfield Park apart, though, is the people. The manager goes above and beyond in every possible way. Her dedication, compassion, and attention to detail are evident in everything she does. She takes the time to know residents and families personally, and nothing is ever too much trouble. It's incredibly comforting to know that someone so caring and capable is at the helm.
The Manager is supported by a fantastic team of staff, all of whom are kind, patient, and consistently professional. Every member of the team shows genuine warmth and commitment, and it's clear they truly care about the wellbeing and happiness of the residents. Whether it's day-to-day
26 January 2026
Overall good, but I've seen a high staff turnover since you gained ownship of the home. One ex-member of staff asked what the minium wage was, before leaving. Hopefully you won't be putting profits before care.
02 October 2025
This is the second time my Mam has stayed for temporary respite care. All I can say is that it has been a fantastic experience for her, and indeed for me too. The care is second to none and all of the staff have a can do disposition and are focused on giving the residents the best possible
experience. The food is fantastic too. Even in the short time my Mam was at the home she has flourished, making friends with the other residents. I would highly recommend it.
26 September 2025
This home is exceptional, I would recommend for anyone to view if looking for a place for your loved one, the staff here are professional, compassionate, caring, patient and very welcoming not only to my Mum but to us as a family. My Mum settled in straight away and made many new friends, nothing
has been too much trouble for the staff to make her happy. She loved them all. Mum always enjoyed the food, and they make it available that you can join them for a meal should you wish. Westfield is warm, clean and homely, they have lots of activities and entertainment going on all the time which family are encouraged to join in.
02 September 2025
I feel safe, secure and happy being in here. I like and get on well with all the staff. Plenty of choice regarding meals.
27 August 2025
The care home is always clean and no smell. The staff are very attentive and caring. My friend always has a good thing to say regarding her care when I visit she is always happy to tell me how much she likes being there, and that the staff are always available if she needs anything.
27 August 2025
My sister is 94 years of age. Since losing her husband 23 years ago, she has lived on her own. She hadn't been feeding or taking her medication properly. She asked me to find a care home for her. Having visited Westfield Park to see a friend, I decided this was the place for her. She gets three
square meals a day and her medication at the right time of day. Loves her room and the staff, overall, she is very happy, safe and secure.
25 July 2025
When my dad & I made the difficult decision to move my mum (who has dementia & cancer) into care, we were filled with fear, uncertainty & guilt. We were so anxious about whether she would receive the attention, compassion, & care she deserves. From the moment we stepped through the doors of WP &
onto the Birch unit those fears began to ease. The staff welcomed us (& more importantly, mum) with open arms & warm hearts. They took the time to truly understand her needs, preferences & history, treating her as the unique individual she is rather than just a resident. The level of care & professionalism is outstanding. Every member of the team at WP goes above & beyond not only to ensure her health & safety but also to provide emotional comfort & companionship. They are patient, kind & clearly passionate about what they do. We've watched mum settle in, smile more, & even regain a bit of her spark (something we hadn't seen in quite some time). We're so very grateful to all at WP.
26 June 2025
Extremely impressed with the service received so far. The team are extremely caring. Nothing is too much for them. My parents are in a joint room, which is lovely and homely.
23 June 2025
When mum went into Westfield Park Care Home, she was in a very bad way, but with the care and medical help, she is nearly back to her old self. She has settled in and loves living at Westfield. She has made new friends and is very happy at Westfield. The staff are amazing, nothing is too much
trouble for them. Would recommend them to anyone looking for a perfect care home.
16 June 2025
I booked for one week's respite care - a little holiday. I have enjoyed a change of company and getting to know many of the residents. The staff have been very kind and helpful. There is a good atmosphere, blending freedom with safety rules. I have booked to stay another week later in the year.
10 June 2025
Westfield Park has been and continues to be an excellent choice for my mother who has dementia. The facilities and services are great, and most importantly all the staff who look after my mum do so with kindness, friendliness and compassion. I very much appreciate the proactive approach adopted by
the care team and I know I can absolutely trust Westfield Park to look after my mum at this stage in her life. The food and drinks provided by the home are excellent and thoughtful in presentation (eg milkshakes and ice cream to increase fluid intake). The laundry service is efficient, and Westfield Park is clean and well organised. My mother's physical disabilities means it is often difficult for her to participate in social events, but the care team do encourage and involve her where possible. Thank you all round to everyone at Westfield Park.
29 May 2025
My first experience of respite. I found the staff were excellent but always rushed off their feet. I lost a fair amount of weight in 9 days due to the poor food, some of which was cold when it arrived. Some food was inedible. My room wasn't ready when I arrived, a mattress came later that day, as
did a TV. The key to the lockable drawer was the wrong key and no replacement could be found. In conclusion, this has put me off future care home stays. I was also given the wrong meds one day which is inexcusable.
28 April 2025
Very well presented care home was just as advertised, if not better. The level of care and knowledge is outstanding, large rooms, plenty of space & light. The staff have gone above and beyond to get Mum settled in and feeling cared for. As a family, we can't thank you enough. Well done.
18 March 2025
As a family we were very anxious about putting mum into the home having had a bad experience elsewhere. However I can say one hundred per cent that we never looked back about our decision of choosing Westfield Park. The home is beautiful, the staff so very caring and professional. Mum went in for
respite for a couple of weeks and in that time we could not believe how she changed, going back to being more alert due to the attention and company she received. Just to look at her we could see how well she was being cared for and mum herself had nothing but compliments for the lovely staff.
As a family we felt so at ease with someone else having responsibility 24/7 but it was the standard of care and seeing mum thrive so well that made it all worthwhile. Even we could not compete!
The food was also top quality and lots of activities going on. Everywhere was spotlessly clean.
A big thank you to everyone that made mums visit a success.
14 March 2025
Well run home.
Staff efficent and friendly.
A very pleasant stay.
14 March 2025
Since my husband has been in I have seen an improvement in him. Doing more than when he was home. Staff are absolutely great also management they always have time for you very supportive.
My only gripe is the laundry; one jumper ruined and laundry seems to take forever to come back. I am now
taking his jumpers home to wash. You obviously need more machines to cope with so much washing.
19 February 2025
The care provided for our aunt was first class, the room was very spacious, clean and welcoming. All the staff were very helpful and always asked if we wanted anything to drink, nothing too much for them, facilities are excellent, entertainment was great, we loved to join in, would highly recommend
the home.