Westfield Park

Westfield Park Care Home, Westfield Lane, Hook, Goole DN14 5PW
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9.7 106 Reviews
  • Westfield Park, Goole
Westfield Park is a purpose-built care home in Goole, providing round-the-clock residential and dementia care on a permanent and respite basis.

The highly skilled team create a warm and caring environment. Residents can enjoy the luxury, modern facilities including such as a cinema room, hair and beauty salon and an in-house pub called 'The Westfield Arms'.

Each bedroom is tastefully decorated with an en-suite bathroom. Outside there are large, landscaped grounds and a bowling green.

The dedicated activities team organises a wide range of engaging activities and social events every week and there is a minibus ready for trips and outings.
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Care Provided by Westfield Park

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 111 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1465
  • Self-Funded Residential Dementia Care: from £1535
  • RESPITE Self-Funded Residential Care: from £1675
  • RESPITE Self-Funded Residential Dementia Care: from £1745
The price(s) shown are provided by the care home. Contact Westfield Park for full pricing details and T&Cs.

Contact Westfield Park to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Westfield Park to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Patricia Jamieson (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (99)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (99)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Westfield Park Reviews (106)

9.7

Westfield Park has a Review Score of 9.7 (9.749) out of 10, based on 36 reviews in the last 2 years.
Over all time Westfield Park has 106 reviews.

Overall Experience
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Date Published
  • 106
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Reviewer Connection to Westfield Park
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Total of 106, showing 1-20
Review from Georgina T (Sister of Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No complaints. Staff always helpful & caring, cleanliness faultless.
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Review from Mike G (Son of Resident) published on 20 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad decided he wanted to go into respite while I was away in Australia and after they had cared for my mum with dementia previously. He knew a few members of staff from the past and he was well looked after during his stay of 4 weeks. The staff were great and he enjoyed the company of other residents
as he lives alone. The facilities are the best in the area, warm, clean and well maintained. He enjoyed the food and getting involved in the regular activities that the staff put in. He has even picked a room for when/if he decides to become a permanent resident. Thankyou to all the staff in the Haven for making his stay so enjoyable at Xmas/new year
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Review from G N (Daughter of Resident) published on 13 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is the third or fourth time we have used Westfield Park for respite for my mum. What I like is that many of the staff remember mum by name when she returns. The rooms are clean and homely and the staff contact if there are any problems. I'm happy leaving mum here for respite.
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Review from Stephen G (Husband of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Westfield Park is an excellent care home and I am very pleased that my wife is being well looked after there. All staff members are polite, very efficient and get on with what I consider to be a very stressful job, nothing bothers them. Long may it continue.
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Review from Jane C (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum went into Westfield in December, initially for 4 weeks respite. At the end of the 4 weeks she decided to become a permanent resident. From the moment Mum arrived she felt welcomed, respected and treated with dignity. The staff are kind and compassionate and always take time to listen to her.
The
Management Team are very approachable and the manager appears to have an open door policy.
It gives me great peace of mind knowing that Mum is happy, well cared for and safe. I am very grateful for everything they do for Mum and would highly recommend this Care Home.
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Review from Luke M (Son of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of Westfield Park Care Home in Goole. From the moment my dad moved in, it was clear that this is a place where residents are genuinely cared for, respected, and treated like family.


The standard of care is exceptional, and the atmosphere throughout the home is warm, welcoming,

and reassuring. What truly sets Westfield Park apart, though, is the people. The manager goes above and beyond in every possible way. Her dedication, compassion, and attention to detail are evident in everything she does. She takes the time to know residents and families personally, and nothing is ever too much trouble. It's incredibly comforting to know that someone so caring and capable is at the helm.


The Manager is supported by a fantastic team of staff, all of whom are kind, patient, and consistently professional. Every member of the team shows genuine warmth and commitment, and it's clear they truly care about the wellbeing and happiness of the residents. Whether it's day-to-day

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Review from S M (Husband of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall good, but I've seen a high staff turnover since you gained ownship of the home. One ex-member of staff asked what the minium wage was, before leaving. Hopefully you won't be putting profits before care.
Reply from Samantha Debenham, Reviews Team at Westfield ParkWe would like to thank you for your feedback regarding Westfield Park.
We are sorry to hear of your concerns regarding recent staff changes. We understand that changes in staff can be challenging to navigate for residents and their loved ones. Please be assured that we are dedicated to thoroughly inducting new members of staff into our home.
I would also like to assure you that the care of residents is our priority, and we pride ourselves in providing high quality care and support to both resident's and their loved one's during their time with us.
If you would like to discuss the staff changes in further detail, the Home Manager would be happy to address this with you.
Thank you again for your feedback. This is invaluable to us.
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Review from Ian J (Son of Resident) published on 2 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the second time my Mam has stayed for temporary respite care. All I can say is that it has been a fantastic experience for her, and indeed for me too. The care is second to none and all of the staff have a can do disposition and are focused on giving the residents the best possible experience.
The food is fantastic too. Even in the short time my Mam was at the home she has flourished, making friends with the other residents. I would highly recommend it.
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Review from S F (Daughter of Resident) published on 26 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is exceptional, I would recommend for anyone to view if looking for a place for your loved one, the staff here are professional, compassionate, caring, patient and very welcoming not only to my Mum but to us as a family. My Mum settled in straight away and made many new friends, nothing has
been too much trouble for the staff to make her happy. She loved them all. Mum always enjoyed the food, and they make it available that you can join them for a meal should you wish. Westfield is warm, clean and homely, they have lots of activities and entertainment going on all the time which family are encouraged to join in.
Reply from Mandy Thompson, Home Manager at Westfield ParkThank you so much for your kind and thoughtful review. We are delighted to hear that your mum felt so welcomed and settled in quickly - it means the world to us that she was happy and comfortable here. Our team takes great pride in creating a caring, homely environment for both residents and their families, so your words about their compassion and support are truly appreciated. We're also pleased to know you enjoyed joining in meals and activities - family involvement is so important to us. Thank you for recommending Westfield; it's been a pleasure caring for your mum.
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Review from Margaret N (Resident) assisted by family/friend published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel safe, secure and happy being in here. I like and get on well with all the staff. Plenty of choice regarding meals.
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Review from M B (Friend of Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is always clean and no smell. The staff are very attentive and caring. My friend always has a good thing to say regarding her care when I visit she is always happy to tell me how much she likes being there, and that the staff are always available if she needs anything.
Reply from Mandy Thompson, Home Manager at Westfield ParkThank you so much for your kind words. We're delighted to hear that your friend is happy and feels well cared for here. Our team take great pride in creating a clean, welcoming environment and in being there whenever our residents need us. Your feedback means a lot to us and will be shared with the staff. It's wonderful to know their efforts are making such a positive difference.
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Review from F G (Brother of Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is 94 years of age. Since losing her husband 23 years ago, she has lived on her own. She hadn't been feeding or taking her medication properly. She asked me to find a care home for her. Having visited Westfield Park to see a friend, I decided this was the place for her. She gets three square
meals a day and her medication at the right time of day. Loves her room and the staff, overall, she is very happy, safe and secure.
Reply from Mandy Thompson, Home Manager at Westfield ParkThank you so much for sharing your sister's story. We understand how important it is to feel confident that your loved one is well cared for, and we're delighted to hear she is enjoying her meals, receiving her medication on time, and feels safe and secure here with us. It's wonderful to know she's happy in her room and feels supported by our team. We truly appreciate your kind words and the trust you have placed in Westfield Park.
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Review from H G (Daughter of Resident) published on 25 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my dad & I made the difficult decision to move my mum (who has dementia & cancer) into care, we were filled with fear, uncertainty & guilt. We were so anxious about whether she would receive the attention, compassion, & care she deserves. From the moment we stepped through the doors of WP & onto
the Birch unit those fears began to ease. The staff welcomed us (& more importantly, mum) with open arms & warm hearts. They took the time to truly understand her needs, preferences & history, treating her as the unique individual she is rather than just a resident. The level of care & professionalism is outstanding. Every member of the team at WP goes above & beyond not only to ensure her health & safety but also to provide emotional comfort & companionship. They are patient, kind & clearly passionate about what they do. We've watched mum settle in, smile more, & even regain a bit of her spark (something we hadn't seen in quite some time). We're so very grateful to all at WP.
Reply from Mandy Thompson, Home Manager at Westfield ParkThank you so much for your beautiful and heartfelt message. We understand how incredibly difficult it can be to make the decision to move a loved one into care, especially under such emotional circumstances. Your trust in us means more than words can express.It's truly heartening to hear that your first impressions of the Birch unit helped ease some of those initial fears. I'll be sure to pass on your kind words to the whole team, who will be deeply moved by your appreciation. Thank you again for placing your trust in us.
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Review from C C (Daughter of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely impressed with the service received so far. The team are extremely caring. Nothing is too much for them. My parents are in a joint room, which is lovely and homely.
Reply from Mandy Thompson, Home Manager at Westfield ParkThank you so much for your review. We're grateful for your feedback and are delighted to hear that you've had such a positive experience with our team. It's especially heartwarming to know that your parents are comfortable in their room and that it feels like home. Providing compassionate, attentive care is at the heart of everything we do, and knowing it's made a difference means a great deal to us. Please don't hesitate to reach out if there's ever anything more we can do.
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Review from K J (Daughter of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When mum went into Westfield Park Care Home, she was in a very bad way, but with the care and medical help, she is nearly back to her old self. She has settled in and loves living at Westfield. She has made new friends and is very happy at Westfield. The staff are amazing, nothing is too much trouble
for them. Would recommend them to anyone looking for a perfect care home.
Reply from Mandy Thompson, Home Manager at Westfield ParkThank you so much for your review. We're delighted to hear how well your mum has settled in at Westfield Park Care Home and that she's thriving with the care and support of our team. It means the world to us to know she feels happy, comfortable, and at home here. We're also proud to hear you've found our staff to be so helpful and attentive - we aim to make every resident feel valued and well cared for. Thank you again for your recommendation; it's greatly appreciated.
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Review from Elaine D (Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I booked for one week's respite care - a little holiday. I have enjoyed a change of company and getting to know many of the residents. The staff have been very kind and helpful. There is a good atmosphere, blending freedom with safety rules. I have booked to stay another week later in the year.
Reply from Mandy Thompson, Home Manager at Westfield ParkThank you so much for your kind words and feedback. We're delighted to hear that you enjoyed your respite stay and found the atmosphere welcoming and supportive. It's wonderful that you connected with other residents and appreciated the balance of freedom and safety we strive to maintain. Our team will be so pleased to know their kindness and care made a positive difference. We look forward to welcoming you back later in the year for another relaxing and enjoyable stay!
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Review from Andrea J (Daughter of Resident) published on 10 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Westfield Park has been and continues to be an excellent choice for my mother who has dementia. The facilities and services are great, and most importantly all the staff who look after my mum do so with kindness, friendliness and compassion. I very much appreciate the proactive approach adopted by the
care team and I know I can absolutely trust Westfield Park to look after my mum at this stage in her life. The food and drinks provided by the home are excellent and thoughtful in presentation (eg milkshakes and ice cream to increase fluid intake). The laundry service is efficient, and Westfield Park is clean and well organised. My mother's physical disabilities means it is often difficult for her to participate in social events, but the care team do encourage and involve her where possible. Thank you all round to everyone at Westfield Park.
Reply from Mandy Thompson, Home Manager at Westfield ParkThank you so much for your review. The whole team appreciates your kind words and grateful to know that Westfield Park has been a positive and reassuring choice for your mother. It means a great deal to our entire team to hear that the kindness, compassion, and proactive care we strive to provide every day are making a real difference. We are especially pleased that you feel confident in the support your mum is receiving, it's a trust we value deeply. We're also glad you've noticed the thoughtful touches, like our food and drink presentation and the efforts of our laundry and housekeeping teams. Every member of staff contributes to creating a safe, welcoming, and supportive environment for our residents. Thank you once again for taking the time to share your experience.
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Review from L S (Respite Resident) assisted by family/friend published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
My first experience of respite. I found the staff were excellent but always rushed off their feet. I lost a fair amount of weight in 9 days due to the poor food, some of which was cold when it arrived. Some food was inedible. My room wasn't ready when I arrived, a mattress came later that day, as did
a TV. The key to the lockable drawer was the wrong key and no replacement could be found. In conclusion, this has put me off future care home stays. I was also given the wrong meds one day which is inexcusable.
Reply from Mandy Thompson, Home Manager at Westfield ParkThank you for taking the time to share your experience. We're truly sorry to hear that your first respite stay did not meet your expectations, we sincerely apologise for the issues you encountered. While we're pleased to hear your kind words about our hardworking staff, we deeply regret that they appeared rushed and that the quality of food, room readiness, and medication administration fell short of the standards we strive to uphold. These matters are extremely important, and your feedback has been taken very seriously. Please be assured that we have made efforts to contact you directly to discuss your feedback. Your experience does not reflect the level of care we aim to provide. We understand that this has impacted your confidence in future care home stays, and we are truly sorry for that. If you're willing, we would still very much like the opportunity to speak with you personally to express our apologies and better understand how we can make things right.
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Review from C R (Son of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very well presented care home was just as advertised, if not better. The level of care and knowledge is outstanding, large rooms, plenty of space & light. The staff have gone above and beyond to get Mum settled in and feeling cared for. As a family, we can't thank you enough. Well done.
Reply from Mandy Thompson, Home Manager at Westfield ParkThank you so much for your lovely words and for taking the time to leave a review. We're truly delighted to hear that your mum has settled in so well-it means the world to us.
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Review from Amanda K (Daughter of Resident) published on 18 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family we were very anxious about putting mum into the home having had a bad experience elsewhere. However I can say one hundred per cent that we never looked back about our decision of choosing Westfield Park. The home is beautiful, the staff so very caring and professional. Mum went in for
respite for a couple of weeks and in that time we could not believe how she changed, going back to being more alert due to the attention and company she received. Just to look at her we could see how well she was being cared for and mum herself had nothing but compliments for the lovely staff.
As a family we felt so at ease with someone else having responsibility 24/7 but it was the standard of care and seeing mum thrive so well that made it all worthwhile. Even we could not compete!
The food was also top quality and lots of activities going on. Everywhere was spotlessly clean.
A big thank you to everyone that made mums visit a success.
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Current Review Score: 9.7 (9.749)

Overview of Review Score

The Review Score of 9.7 (9.749) out of 10 for Westfield Park is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 36 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.749 for Westfield Park is calculated as follows: ( (343 Excellents x 5) + (74 Goods x 4) + (7 Satisfactorys x 3) + (4 Poors x 2) + (2 Very Poors x 1) ) ÷ 430 Ratings = 4.749
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Westfield Park is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 111 registered maximum number of service users is 22.2, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (110)

Meet the Team (1)

No image found

Patricia Jamieson

Job Title: Home Manager

The team and I consider it a huge privilege to care for older people and are proud that their families trust us to care for them.


This is a lovely, friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon.

Frequently Asked Questions about Westfield Park

What types of Care is Westfield Park registered for?

Older Person Care, Dementia, Learning Disability / Autism & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Westfield Park have?

There are 99 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Westfield Park?

Own Furniture if required, Pet Friendly (or by arrangement), Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Westfield Park to the centre of Goole?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westfield Park to verify any information. View our terms and conditions. Westfield Park has an Enhanced Service - more info.