Westfield Park Nursing Home

Westfield Park Nursing Home, Westfield Lane, Hook, Goole DN14 5PW

Westfield Park Nursing Home, Goole, East Riding of Yorkshire
Westfield Park Nursing Home, Goole, East Riding of Yorkshire
Westfield Park Nursing Home, Goole, East Riding of Yorkshire

Westfield Park Nursing Home operates as two units, the Nursing Home providing Nursing and Residential care and The Haven providing specialist Dementia care. Both units provide a respite room and day care spaces also.

The new purpose built Nursing Home has 54 large single bedrooms and 6 premier suites (which have their own kitchenettes and lounge areas, and have been specially designed for couples/siblings but can be used individually also). All the rooms have full en-suite wet rooms. The new social facilities at the home include: a full beauty salon, large activities room, an artificial outdoor bowls pitch, an in-house pub called Westfield Arms, rehabilitation gym, a shop called Sweets & Treats for all of life's essentials and a cinema room.

The original home, which has 45 all ensuite bedrooms, is called Westfield Park Haven and is solely for Dementia care. Recent renovations have created a more dementia friendly environment with the use of dementia signage, distraction stations, reminiscence rooms, a hair and beauty spa, restaurant fronted dining rooms, sensory gardens and themed wings.

Remaining active and stimulated is a big part of the care plan for each resident at Westfield Park and there is a team of activity and social event coordinators across both homes who provide activities 7 days a week, from in house entertainment and one on ones to trips out to Castle Howard or the beach at Bridlington.

If you would like to come and see either of the homes at Westfield Park please pop in at any time but if you would like to look round with a member of the management team please phone for an appointment.

Group: Yorkare Homes Ltd

Person in charge: Susan Baker (Manager)

Local Authority / Social Services: East Riding of Yorkshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 111 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 50+.

Single Rooms: 99

Shared Rooms: 6

Rooms with ensuite WC: 105

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Westfield Park Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.3 Westfield Park Nursing Home has a Review Score of 8.3 (8.340)

The Review Score of 8.3 (maximum of 10) for Westfield Park Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 22 Reviews over all time. This Average Rating is also the rating value for Westfield Park Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Westfield Park Nursing Home is calculated as follows: ( (264 Excellents x 5) ) ÷ 264 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.34 Points relating to the number of positive Reviews for Westfield Park Nursing Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 22.2 positive Reviews (111 registered maximum number of service users ÷ 5). 2 Reviews ÷ 22.2 Target = 0.090

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    22
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Westfield Park Nursing Home?

  • Extremely LIKELY
    22
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Westfield Park Nursing Home

  • Daughter of Resident/Service User
    7
  • Wife of Resident/Service User
    5
  • Son of Resident/Service User
    4
  • Resident / Service User
    2
  • Sister of Resident/Service User
    2
  • more

All I can say about my sister's care is that her life is comfortable, her needs are well met and I feel she is in the best possible place to be cared for. The staff are excellent in all ways.

How likely would you be to recommend Westfield Park Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We have found the staff on the dementia unit to be exceptionally helpful and friendly during this upsetting period in my dad's life. The staff have been at all times open and ready to answer our queries. The home itself is modern and well appointed. We feel content and reassured that our dad is safe and in good and experienced hands.

How likely would you be to recommend Westfield Park Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dad is so happy he's settled so well, enjoys all the beautiful meals. It's an amazing home. The care dad receives is outstanding. All the staff, nursing, cook, cleaning lady's, handyman, laundry staff always so cheerful and speak whatever time we go to visit.
Westfield Park Nursing Home is like a five-star hotel. We're so lucky to have dad in such a beautiful nursing home where he receives excellent care 24/7.

How likely would you be to recommend Westfield Park Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I feel my mother is in the best possible environment as regards her safety, welfare, health and general well-being which puts my mind at ease and reassuring me that I have made the right decision in placing mum here.

How likely would you be to recommend Westfield Park Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As I am such a regular visitor, I have been able to observe staff interacting with many other residents. Staff appear calm, cheerful, caring and patient with everyone. Since being at Westfield, my mum has been settled and happy. She has a good relationship with all of her carers and they seem to genuinely love her. I have witnessed lovely, natural signs of affection from staff towards my mum. This all goes towards helping my mum feel safe and secure in the homely and caring environment of Westfield. I would have no hesitation in recommending Westfield to others whose relatives need residential care.

How likely would you be to recommend Westfield Park Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband was well looked after during his respite stay at Westfield Park Nursing Home. Conscientious and caring staff were concerned for his welfare and his needs and appreciated his difficulties. Westfield Park Nursing Home provides a very pleasant environment with a very friendly and happy atmosphere. Pleasant and courteous staff are always on hand to listen to problems and do their best to help. I have had no worries about his respite care in Westfield Park Nursing Home.

How likely would you be to recommend Westfield Park Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Westfield Park is all about caring with respect for the people they are trusted to look after. I can't speak highly enough about the staff. They took great care of my Mum. She felt safe and loved the place, in a lovely setting. Spotlessly clean and the food (I am told) is great. The staff are exceptional. Some attended her funeral. others stood outside the home in the pouring rain as we passed by, to say goodbye to her. I will never forget that. I cant thank the staff enough for the way they really cared and looked after my Mum. Her last year was good for her. She was calm and happy.

How likely would you be to recommend Westfield Park Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The caring is brilliant.

How likely would you be to recommend Westfield Park Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our family all express what a wonderful nursing home Westfield Park is. Dad is so happy. We are so lucky to have found him such an excellent home.

How likely would you be to recommend Westfield Park Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has only been in care for a short period of time but the staff have made a difficult time as smooth and friendly transition period as possible.

How likely would you be to recommend Westfield Park Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The manager and staff are very professional and caring.

How likely would you be to recommend Westfield Park Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From the moment my mother came to Westfield Park her health and outlook improved greatly. I will cherish the photo I have downloaded from the email regarding the Christmas Party where she is dancing and playing to the camera - she looked so much like her old self. Since then I know her dementia has progressed, but I also know she is in safe hands. Your home is a credit to all the staff and a visit is a happier time for us than in her previous care home.

How likely would you be to recommend Westfield Park Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum is still settling into the home, I have found on my visits that the staff are very friendly to the residents and show an interest in them. The room mum is in is nice warm and clean and has a very good en suite. The home feels very nice and welcoming.

How likely would you be to recommend Westfield Park Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All the staff are very caring and complete their role in a professional and sympathetic manner. They are always friendly, polite and aware of residents needs. Very pleased with the home on the whole.

How likely would you be to recommend Westfield Park Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband has been looked after very well at Westfield Park Haven. The nursing care is very good. The nurses deserve a medal.

How likely would you be to recommend Westfield Park Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent care home where my mum is always happy when we come to visit. Cares are well trained in caring for dementia patients. Lots of activities which create a really good atmosphere. Lovely food. Well done Westfield Park Nursing Home.

How likely would you be to recommend Westfield Park Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been in The Haven Unit for 11 months now and we feel she is happy. We are very impressed with the staff all of whom seem to know mum but name and her likes and dislikes. We like the way staff interact with residents and occupy them in simple but effective ways. The building is clean and well furnished with lots of lounge areas. We feel we can raise queries with management and that they deal with them in a quick and effective manner. Westfield Park has proved to have been a good choice.

How likely would you be to recommend Westfield Park Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

An absolutely brilliant home for my sister. The staff are very caring, kind and aware of all her needs. Family involvement is welcomed and communication excellent. Highly recommended.

How likely would you be to recommend Westfield Park Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We put my mother in Westfield Park after she had been in 2 care homes previously and was not treated at all well, in fact neglected. But here at Westfield Park we are delighted with the care and attention. A big relief for the family to know she is in a loving and caring atmosphere. Well done Westfield Park staff for all you do!

How likely would you be to recommend Westfield Park Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find the staff very helpful and friendly when I come to visit my husband at Westfield Park Nursing Home.

How likely would you be to recommend Westfield Park Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband had been in Westfield for occasional days of respite, but when I had to make the decision for him to be residential it was the worst day of my life. I felt so guilty I could no longer care him at home. We had never been apart so would he wonder why I had left him, would he settle and would it cause his depression to return. However I needn't have worried. He has settled in well and seems happy. He is kept clean and cared for. All the staff are very understanding and friendly to all our family and nothing is too much trouble. My husband being severely sighted, activities are limited but we have enjoyed three trips out and I take him out every day in his wheelchair (weather permitting) and its nice to chat to other residents. I know the Parkinson's Dementia will deteriorate but with the care and compassion my husband receives I know it was the right decision for him.

How likely would you be to recommend Westfield Park Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I found my stay very pleasant. My room was beautiful and well equipped and the care offered by the staff was excellent. The lounge is of a high standard and the range of entertainments covered a variety of tastes. I would happily recommend Westfield to friends and acquaintances.

How likely would you be to recommend Westfield Park Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2014

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Care Home Idol 2016

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