Westfield Park

Westfield Park Care Home, Westfield Lane, Hook, Goole DN14 5PW
Review Us
9.8 103 Reviews
  • Westfield Park, Goole
Westfield Park is a purpose-built care home in Goole, providing round-the-clock residential and dementia care on a permanent and respite basis.

The highly skilled team create a warm and caring environment. Residents can enjoy the luxury, modern facilities including such as a cinema room, hair and beauty salon and an in-house pub called 'The Westfield Arms'.

Each bedroom is tastefully decorated with an en-suite bathroom. Outside there are large, landscaped grounds and a bowling green.

The dedicated activities team organises a wide range of engaging activities and social events every week and there is a minibus ready for trips and outings.
Show Westfield Park on the Map

Care Provided by Westfield Park

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 111 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1395
  • Self-Funded Residential Dementia Care: from £1465
  • RESPITE Self-Funded Residential Care: from £1605
  • RESPITE Self-Funded Residential Dementia Care: from £1675

These prices are only a guideline, please contact Westfield Park to find out the exact price for your requirements.

Contact Westfield Park to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Westfield Park to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Mandy Thompson (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (99)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (99)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Westfield Park Reviews (103)

9.8

Westfield Park has a Review Score of 9.8 (9.768) out of 10, based on 37 reviews in the last 2 years.
Over all time Westfield Park has 103 reviews.

Overall Experience
  • 92
  • 9
  • 1
  • 1
  • 0
Date Published
  • 103
  • 9
  • 20
  • 36
  • 67
Reviewer Connection to Westfield Park
  • 44
  • 23
  • 9
  • 8
  • 4
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 103, showing 101-103
Review from Megan R (Wife of Resident) published on 27 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff very helpful and friendly when I come to visit my husband at Westfield Park Nursing Home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Wendy G (Wife of Resident) published on 13 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband had been in Westfield for occasional days of respite, but when I had to make the decision for him to be residential it was the worst day of my life. I felt so guilty I could no longer care him at home. We had never been apart so would he wonder why I had left him, would he settle and would
it cause his depression to return. However I needn't have worried. He has settled in well and seems happy. He is kept clean and cared for. All the staff are very understanding and friendly to all our family and nothing is too much trouble. My husband being severely sighted, activities are limited but we have enjoyed three trips out and I take him out every day in his wheelchair (weather permitting) and its nice to chat to other residents. I know the Parkinson's Dementia will deteriorate but with the care and compassion my husband receives I know it was the right decision for him.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dorothy T (Resident) published on 5 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found my stay very pleasant. My room was beautiful and well equipped and the care offered by the staff was excellent. The lounge is of a high standard and the range of entertainments covered a variety of tastes. I would happily recommend Westfield to friends and acquaintances.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.768)

Overview of Review Score

The Review Score of 9.8 (9.768) out of 10 for Westfield Park is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.768 for Westfield Park is calculated as follows: ( (358 Excellents x 5) + (70 Goods x 4) + (6 Satisfactorys x 3) + (4 Poors x 2) + (2 Very Poors x 1) ) ÷ 440 Ratings = 4.768
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Westfield Park is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 111 registered maximum number of service users is 22.2, which has been reached with 36 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (102)

Meet the Team (1)

Mandy

Mandy Thompson

Job Title: Home Manager

I decided to join Care UK because I wanted to make a positive difference in residents’ lives, ensuring they live life to the full while receiving the highest quality care. For me, being a good home manager is not just about supporting residents but also about making sure all colleagues feel valued and appreciated in their roles.


I hold a Diploma Level 5 in Management and have built my career around dementia care, where I’ve previously worked as a Dementia Care Manager. These experiences have given me the skills and knowledge I need to lead with passion, patience, commitment and empathy.


The best part of my day is seeing and speaking to happy staff and residents, and knowing that together we’ve created the warm, welcoming atmosphere that Westfield Park is known for.


One of my proudest achievements in my career has been becoming a registered manager, and I’m equally proud of the positive feedback we consistently receive from families and visitors to the home.


Outside of work, I enjoy socialising with family and friends and heading off on holidays whenever I can.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westfield Park to verify any information. View our terms and conditions. Westfield Park has an Enhanced Service - more info.