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14 Wetherby Road, Harrogate, HG2 7SA
View full details of Berwick GrangeLatest Reviews for Berwick Grange
05 May 2026
Berwick Grange is the fourth care home my Mum has lived in since 2022. I'd say its the best one she's been in.
The quality of care and compassion from the staff is great - my Mum seems very happy. Facilities are good, as is the food she is provided with. Any issues are raised quickly and the
management team take a pragmatic approach to things.
05 May 2026
Mum is well cared for. Staff understand her needs and show care and kindness to her.
The staff are very welcoming to visitors. The home is clean and well run.
01 May 2026
Since entering the care home my mother has really been happy here. Both myself and brother have been very happy with care she is receiving.
01 May 2026
I feel so lucky & incredibly grateful that my Dad is at Berwick Grange. The staff are warm & friendly to residents. The manager has always been available for a chat when needed.
The residents are treated with dignity & respect & I particularly like that, (where appropriate) they are given choices.
The building & rooms are always spotlessly clean. The activities are plentiful with local trips & the Garden & gardening activities are a real bonus!
24 April 2026
My husband has been a resident in Berwick Grange for over a year. He loves lif in the care home. He is very settled. The food is fantastic. The cleanliness of Berwick Grange is a very high standard.
All the staff are warm, friendly and very caring. The choice of activities are planned and organised
tgo suit the individual needs of all the residents.
My husband really enjoys the garndeing and the music therapy class. The manager and the staff at Berwick Grange are credit to the care home. MHA Berwick Grange can be proud.
26 November 2025
First indications - fantastic.
Took time to settle but ok now.
Staff wonderful - to include manager, office staff, laundry, cleaners, maintenance, etc.
But most especially - the carers.
29 September 2025
My husband has only been at Berwick Grange for four months but, thanks to the excellent care, support and expertise of the care team, he has settled well and is happy there.
The values set at this carehome are of the highest order...residents are treated with respect and dignity and every member
of the team has excellent knowledge of the needs and character profile of every resident. Indeed everyone who works at Berwick Grange knows every resident's name and they carry out their roles, mindful of the needs of individuals. There is a notable sense of the care offered at Berwick Grange being a whole team effort.
Family members are welcomed and are well supported.
The home is well led; the manager and deputies are incredibly supportive. I have no hesitation in recommending Berwick Grange.
31 January 2025
My husband has had the best care in Berwick Grange.
The carers are wonderful people and work so hard to make sure everyone is comfortable and well looked after.
They know each resident well and will approach them knowing how they will usually react in each circumstance and are, therefore, prepared
for difficult behaviour.
The home is well led and all the staff know the relatives well and will help in any way they can.
Advice is offered and given whenever appropriate.
14 January 2025
My father moved into Berwick Grange in July 2024 and we have been more than happy with his care. The staff are what makes this home. They genuinely care for the residents. They take them out on trips and on individual walks (or wheelchair) onto The Stray regularly. The secure outdoor area is
pleasant and laid out so that residents can easily do a bit of gardening or sit in the sun/shade. They cook the food on site and it always looks and smells appealing. You are welcome to eat with your relative, if you wish to.
Wouldn't hesitate to recommend the home to give you peace of mind that your relative is safe and being cared for - certainly better than we could ever have managed at home.
09 January 2025
We are really quite happy with the care my uncle gets at Berwick Grange. The staff are all great and when we attended the "Christmas party" recently, they pulled out all the stops and the residents, staff and visitors all had an excellent time.
Back to reality, I think the staff are amazing as the
job they do must prove difficult at times but despite the difficulties, they always manage to smile and have a few words with us when we visit. My uncle has definitely improved since he became a resident at Berwick Grange and he likes all the staff there but he does have a favourite and it shows in her demeanour.
The manager at Berwick Grange is very approachable and I am sure he would be able to answer any questions or concerns you may have. All in all, a caring and professional approach to services offered here.
09 January 2025
My sister has been a resident for about twelve years. She suffers from dementia. In all that time she has been looked after very well. Always clean - always attended to when she has needed something. In that time, she has had a few falls and broken hips. Each time I have made sure she returned to
Berwick Grange as soon as possible. The doctors believe she is reaching the end of her life but I have asked that if possible she can spend her last days at Berwick where she is known and loved rather than a hospice or hospital. This has been agreed. Obviously, in that twelve years there have been many changes but my sister has always been the benefit of the best care - and that continues now. I am so grateful that she is so well-loved and looked after. Thank you all at Berwick Grange.
29 November 2023
I am so pleased with the care my mother is receiving at Berwick Grange. There is a lovely atmosphere in the home: from the minute I walk in to visit staff are welcoming and friendly.
My mother is very happy. She feels safe and very well looked after. I am kept well-informed of her needs and I know
if I have any concerns I will be listened to; I feel in partnership with her care.
Regular visits by the chaplain and music therapy are a great asset to my mother.
I would like to say a huge thank you to all the staff for their care, warmth, cheerfulness and diligence. I would definitely recommend Berwick Grange.
25 September 2023
I believe that things have really improved immensely recently. The home has had a lot of staffing issues having to rely on agency staff but this issue is now being resolved with their own staff now being recruited and the new staff are brilliant. Also, a new manager has been put in place and he is
also brilliant. Staff now seem to work as a team and you can see the difference in the residents and the staff. Which for me is comforting, the home itself is purpose-built and has lovely surroundings. The food is excellent the home has a lovely courtyard and garden and I volunteer to help with the upkeep of and looking really good this year. I believe that this home is nearly back to the high standard it had previously and I would recommend it to anyone.
06 February 2023
All I can say is that Berwick Grange has been first-rate in the care of my wife. I can do no more than give praise.
21 September 2021
My mum has been a resident (Alzheimer's with nursing care) for over 4 years. I have always found the staff to be very caring and accomodating. The facilities and food are excellent. There has always been a desire to involve relatives as much as possible in the home and to provide a wide range of
activities.
18 June 2021
My Mum has been at Berwick Grange for five months now. She took a while to settle but once settled I am overall happy with her care. Some of the carers are amazing, very friendly and helpful. I think they are saints to do the job they do. As with most care homes there just aren’t enough of them! The
Activity Coordinators are lovely and do their best to get residents involved in all sorts of activities, plus they run the visits. I get good telephone feedback and updates from the nurses as and when needed. I was particularly impressed with the Music Therapy sessions that my Mum had, both group ones and one to one. The only down side at the moment, apart from restricted visits and Covid-19 is that they don’t have a dedicated permanent home manager. Hopefully this will be rectified soon.
18 June 2021
We are confident that my mother is being given the best possible care. She recently had a "significant birthday" and we were delighted to see that the staff had gone out of their way to make it a memorable and happy day for her. Although we were unable to visit in person due to Covid-19
restrictions, we did see her via Zoom and it was obvious from the smile on her face that she was enjoying all the attention. One of the carers took photographs of her, which were then emailed to us. We couldn't have asked for anything more.
28 July 2020
During the lockdown I have not been able to visit my husband and although they rang and said he had got Covid 19 I was not at all worried about his care. He has been so well looked after by all the staff. His medicine, food and general welfare. He has recovered from the virus but he has taken quite
a while to get walking again but with care, the staff have helped and kept me informed of his progress. I am just waiting for lockdown to end so I can go and see him and thank the staff personally but although I can't see him I know he is in good hands.
20 July 2020
All staff at Berwick Grange have shown 100% professional and personal commitment since the outbreak of covid-19. This commitment and expertise was clear prior to the pandemic but has been underlined by the necessary increase in procedures which staff must adhere to and the inevitable problems
arising from implementing them.
I have not come into contact with any member of staff who does not understand the complexities of caring for those living with dementia and all have exhibited those skills.
My Mum has settled so well into a scenario that she has not wished to be in and that is a testimonial to the skills of the staff. She is safe, well, content and stable with thanks to all at Berwick Grange.
20 July 2020
Ever since her first day at Berwick Grange two years ago, my mother has always been treated with such respect, kindness and care. I wouldn’t hesitate to recommend them to anyone. The staff are all great - I have never come across anyone in any role who hasn’t been friendly, kind and helpful. Even
though these difficult times with Covid, every member of staff has ensured that care for all the residents has been of the utmost importance.
We are lucky that Mum is there, and I believe that she would agree.
Latest Reviews for Berwick Grange
05 May 2026
Berwick Grange is the fourth care home my Mum has lived in since 2022. I'd say its the best one she's been in.
The quality of care and compassion from the staff is great - my Mum seems very happy. Facilities are good, as is the food she is provided with. Any issues are raised quickly and the
management team take a pragmatic approach to things.
05 May 2026
Mum is well cared for. Staff understand her needs and show care and kindness to her.
The staff are very welcoming to visitors. The home is clean and well run.
01 May 2026
Since entering the care home my mother has really been happy here. Both myself and brother have been very happy with care she is receiving.
01 May 2026
I feel so lucky & incredibly grateful that my Dad is at Berwick Grange. The staff are warm & friendly to residents. The manager has always been available for a chat when needed.
The residents are treated with dignity & respect & I particularly like that, (where appropriate) they are given choices.
The building & rooms are always spotlessly clean. The activities are plentiful with local trips & the Garden & gardening activities are a real bonus!
24 April 2026
My husband has been a resident in Berwick Grange for over a year. He loves lif in the care home. He is very settled. The food is fantastic. The cleanliness of Berwick Grange is a very high standard.
All the staff are warm, friendly and very caring. The choice of activities are planned and organised
tgo suit the individual needs of all the residents.
My husband really enjoys the garndeing and the music therapy class. The manager and the staff at Berwick Grange are credit to the care home. MHA Berwick Grange can be proud.
26 November 2025
First indications - fantastic.
Took time to settle but ok now.
Staff wonderful - to include manager, office staff, laundry, cleaners, maintenance, etc.
But most especially - the carers.
29 September 2025
My husband has only been at Berwick Grange for four months but, thanks to the excellent care, support and expertise of the care team, he has settled well and is happy there.
The values set at this carehome are of the highest order...residents are treated with respect and dignity and every member
of the team has excellent knowledge of the needs and character profile of every resident. Indeed everyone who works at Berwick Grange knows every resident's name and they carry out their roles, mindful of the needs of individuals. There is a notable sense of the care offered at Berwick Grange being a whole team effort.
Family members are welcomed and are well supported.
The home is well led; the manager and deputies are incredibly supportive. I have no hesitation in recommending Berwick Grange.
31 January 2025
My husband has had the best care in Berwick Grange.
The carers are wonderful people and work so hard to make sure everyone is comfortable and well looked after.
They know each resident well and will approach them knowing how they will usually react in each circumstance and are, therefore, prepared
for difficult behaviour.
The home is well led and all the staff know the relatives well and will help in any way they can.
Advice is offered and given whenever appropriate.
14 January 2025
My father moved into Berwick Grange in July 2024 and we have been more than happy with his care. The staff are what makes this home. They genuinely care for the residents. They take them out on trips and on individual walks (or wheelchair) onto The Stray regularly. The secure outdoor area is
pleasant and laid out so that residents can easily do a bit of gardening or sit in the sun/shade. They cook the food on site and it always looks and smells appealing. You are welcome to eat with your relative, if you wish to.
Wouldn't hesitate to recommend the home to give you peace of mind that your relative is safe and being cared for - certainly better than we could ever have managed at home.
09 January 2025
We are really quite happy with the care my uncle gets at Berwick Grange. The staff are all great and when we attended the "Christmas party" recently, they pulled out all the stops and the residents, staff and visitors all had an excellent time.
Back to reality, I think the staff are amazing as the
job they do must prove difficult at times but despite the difficulties, they always manage to smile and have a few words with us when we visit. My uncle has definitely improved since he became a resident at Berwick Grange and he likes all the staff there but he does have a favourite and it shows in her demeanour.
The manager at Berwick Grange is very approachable and I am sure he would be able to answer any questions or concerns you may have. All in all, a caring and professional approach to services offered here.
09 January 2025
My sister has been a resident for about twelve years. She suffers from dementia. In all that time she has been looked after very well. Always clean - always attended to when she has needed something. In that time, she has had a few falls and broken hips. Each time I have made sure she returned to
Berwick Grange as soon as possible. The doctors believe she is reaching the end of her life but I have asked that if possible she can spend her last days at Berwick where she is known and loved rather than a hospice or hospital. This has been agreed. Obviously, in that twelve years there have been many changes but my sister has always been the benefit of the best care - and that continues now. I am so grateful that she is so well-loved and looked after. Thank you all at Berwick Grange.
29 November 2023
I am so pleased with the care my mother is receiving at Berwick Grange. There is a lovely atmosphere in the home: from the minute I walk in to visit staff are welcoming and friendly.
My mother is very happy. She feels safe and very well looked after. I am kept well-informed of her needs and I know
if I have any concerns I will be listened to; I feel in partnership with her care.
Regular visits by the chaplain and music therapy are a great asset to my mother.
I would like to say a huge thank you to all the staff for their care, warmth, cheerfulness and diligence. I would definitely recommend Berwick Grange.
25 September 2023
I believe that things have really improved immensely recently. The home has had a lot of staffing issues having to rely on agency staff but this issue is now being resolved with their own staff now being recruited and the new staff are brilliant. Also, a new manager has been put in place and he is
also brilliant. Staff now seem to work as a team and you can see the difference in the residents and the staff. Which for me is comforting, the home itself is purpose-built and has lovely surroundings. The food is excellent the home has a lovely courtyard and garden and I volunteer to help with the upkeep of and looking really good this year. I believe that this home is nearly back to the high standard it had previously and I would recommend it to anyone.
06 February 2023
All I can say is that Berwick Grange has been first-rate in the care of my wife. I can do no more than give praise.
21 September 2021
My mum has been a resident (Alzheimer's with nursing care) for over 4 years. I have always found the staff to be very caring and accomodating. The facilities and food are excellent. There has always been a desire to involve relatives as much as possible in the home and to provide a wide range of
activities.
18 June 2021
My Mum has been at Berwick Grange for five months now. She took a while to settle but once settled I am overall happy with her care. Some of the carers are amazing, very friendly and helpful. I think they are saints to do the job they do. As with most care homes there just aren’t enough of them! The
Activity Coordinators are lovely and do their best to get residents involved in all sorts of activities, plus they run the visits. I get good telephone feedback and updates from the nurses as and when needed. I was particularly impressed with the Music Therapy sessions that my Mum had, both group ones and one to one. The only down side at the moment, apart from restricted visits and Covid-19 is that they don’t have a dedicated permanent home manager. Hopefully this will be rectified soon.
18 June 2021
We are confident that my mother is being given the best possible care. She recently had a "significant birthday" and we were delighted to see that the staff had gone out of their way to make it a memorable and happy day for her. Although we were unable to visit in person due to Covid-19
restrictions, we did see her via Zoom and it was obvious from the smile on her face that she was enjoying all the attention. One of the carers took photographs of her, which were then emailed to us. We couldn't have asked for anything more.
28 July 2020
During the lockdown I have not been able to visit my husband and although they rang and said he had got Covid 19 I was not at all worried about his care. He has been so well looked after by all the staff. His medicine, food and general welfare. He has recovered from the virus but he has taken quite
a while to get walking again but with care, the staff have helped and kept me informed of his progress. I am just waiting for lockdown to end so I can go and see him and thank the staff personally but although I can't see him I know he is in good hands.
20 July 2020
All staff at Berwick Grange have shown 100% professional and personal commitment since the outbreak of covid-19. This commitment and expertise was clear prior to the pandemic but has been underlined by the necessary increase in procedures which staff must adhere to and the inevitable problems
arising from implementing them.
I have not come into contact with any member of staff who does not understand the complexities of caring for those living with dementia and all have exhibited those skills.
My Mum has settled so well into a scenario that she has not wished to be in and that is a testimonial to the skills of the staff. She is safe, well, content and stable with thanks to all at Berwick Grange.
20 July 2020
Ever since her first day at Berwick Grange two years ago, my mother has always been treated with such respect, kindness and care. I wouldn’t hesitate to recommend them to anyone. The staff are all great - I have never come across anyone in any role who hasn’t been friendly, kind and helpful. Even
though these difficult times with Covid, every member of staff has ensured that care for all the residents has been of the utmost importance.
We are lucky that Mum is there, and I believe that she would agree.