Submit a Review for Barchester Mount Vale Care Home
Yafforth Road, Northallerton, DL7 8UE
View full details of Barchester Mount Vale Care HomeLatest Reviews for Barchester Mount Vale Care Home
19 January 2026
Excellent care in a lovely environment. Feels more like a hotel than a care home.
Christmas decorations, activities and ambience excellent.
The staff are friendly and interact very positively with the Residents. Catering is very good
In summary an Outstanding Care Home.
19 January 2026
I received excellent care throughout my stay. Wonderful staff in every way - food first class.
31 December 2025
Very good experience. Always smiling helpful people around. The food was right for me but always a choice if needed. The activities kept me busy and happy mixing with other residents. The marking of options doesnt give justice to the care and attention in every way.
22 December 2025
What a lovely welcome we received when looking for a nursing home for my wife. The room is lovely and all her needs have been met. The staff are so friendly and caring.
16 December 2025
Mum went into Mount Vale care home Northallerton for four weeks restbite. She was very well cared for by all the staff. She came home walking better and looking great.
08 December 2025
We were not told there was Building works The noise above my room for a week made it impossible to stay in my room. There is a very nice staff but they cannot do two things at once, shortage of staff. Buzzers take a long time to answer and tea or coffee are not always brought round at 10-11 o clock
or 3 pm. not enough staff Activities are not always available because shortage of staff.
28 November 2025
Throughout her time at Mount Vale my stepmother was well looked after, happy and comfortable. All of the staff were caring and helpful however, I visited her, she always said that she was very content with her care and surroundings. Many thanks to all, from catering to housekeeping, carers and
management.
18 November 2025
Out 96 year old mum has been living at Mount Vale for over a year now and she's received excellent care throughout. Staff are all professional, caring and responsive, and the surroundings/home is lovely.
17 October 2025
We are so grateful to all the staff at Mount Vale for taking our learning disabled sister after she suffered trauma and was bed-bound after hospital visit that lasted 5 weeks.
She hadn't washed/showered had her hair done or got out of bed for 4 years.
After arriving at Mount Vale she has been
showered, dressed each day, and goes to the dining room to ear
We are delighted with the care she has received
01 October 2025
Very short visit but wonderful care attentive care with resident and the family.
01 October 2025
Excellent care of my great aunt, despite only being there a short time. Attentive to resident needs but also needs of family. Thanks everyone. x
01 September 2025
I cannot reccomend Mount Vale Care Home enough. The quality of staff is heartwarming. They are proffesional, attentive and most of all caring. If you need a care home for a loved one you need look no further than Mount Vale.
12 August 2025
The staff at Mount Vale are very caring but the home definitely has insufficient staff mainly because some of the residents with dementia on the the 1st floor need a lot of care and attention. I usually visit in an afternoon and it is often impossible to find help if my husband needs to be cleaned
or changed. I sometimes do it myself but at 87 years old I find it difficult and sometimes staff have to stay in the lounge "on watch" as residents can't be left safely. An extra member of staff would really help. Sometimes it is obvious my husband hasn't had a shave for 3 days. I am grateful for all that the staff do but considering the cost of care it would be nice if he had a more frequent shave and perhaps his pad could be checked now + again
30 July 2025
My sister moved in just last week 2-7 2025 and the change in her is incredible - from day 1 the staff have been nothing but amazing - extremely friendly, couldn't do enough for us, very supportive - I went to visit her at the weekend, she's bedbound, in her last home she was always just dressed in a
nightie 24/7, she said with a smile on her face "Look what I'm wearing", pulled the quilt back and she was fully dressed, wonderful, we went to visit her today and for the 1st time in years she'd had a shower, was sat in her wheelchair waiting to go to the hairdressers. The family cannot thank the staff enough.
14 July 2025
My wife has been in Mount Vale for 3 years. During that time I have visited her most days. To my great surprise she settled in straightaway & has remained very settled ever since. This is a tribute to the love & care given her by the staff. I couldn't hope for a better place for her.
04 July 2025
What an excellent care home Mount Vale Care Home is. My wife is looked after in an excellent manner and I am delighted to say so in this report.
18 June 2025
Mum has settled in really well. The care home staff were very empathetic from the first phone call, to looking round and settling mum into the home. The care and compassion they have shown for the whole family has been excellent throughout this process. Mum now has the space to move around freely
and she is always pleased to see and interact with the care home staff.
28 February 2025
The care here is dedicated, professional and dynamic. The staff are motivated, energetic and aware of every patient's requirements. This is an impressive environment in many respects. The food is very good as is the standard of care. The fabric of the building is very sound and the decoration is
very good.
24 February 2025
The dementia care is of a very high standard. The staff take the trouble to connect with the residents and are both kind and empathetic. All the staff work very hard to meet the needs of their residents and families. When the undertaker collected my father, he said in 25 years, he had never seen
such a level of respect and dignity from staff at a care home. The nurse who was in charge was a brilliant nurse.
29 January 2025
Following a difficult month in hospital last July (2024), Mum moved to Barchester Mount Vale Care Home in August (2024). The management and staff managed the move professionally and were supportive and welcoming. We particularly valued their efficiency and kindness at this difficult time. Some of
the staff remembered Dad living there in 2019 and this helped to ease Mum into her new home.
The staff are so friendly and kind, regularly encouraging Mum to join in with the many and varied activities on offer (daily). She loves having her hair done in the on-site salon and enjoys the home-cooked food (especially the wonderful homemade soups which she often comments positively about).
The facilities are good but what makes Mount Vale special is the the kindness of the staff. We are all very happy with Mum's first six months at Mount Vale.
Latest Reviews for Barchester Mount Vale Care Home
19 January 2026
Excellent care in a lovely environment. Feels more like a hotel than a care home.
Christmas decorations, activities and ambience excellent.
The staff are friendly and interact very positively with the Residents. Catering is very good
In summary an Outstanding Care Home.
19 January 2026
I received excellent care throughout my stay. Wonderful staff in every way - food first class.
31 December 2025
Very good experience. Always smiling helpful people around. The food was right for me but always a choice if needed. The activities kept me busy and happy mixing with other residents. The marking of options doesnt give justice to the care and attention in every way.
22 December 2025
What a lovely welcome we received when looking for a nursing home for my wife. The room is lovely and all her needs have been met. The staff are so friendly and caring.
16 December 2025
Mum went into Mount Vale care home Northallerton for four weeks restbite. She was very well cared for by all the staff. She came home walking better and looking great.
08 December 2025
We were not told there was Building works The noise above my room for a week made it impossible to stay in my room. There is a very nice staff but they cannot do two things at once, shortage of staff. Buzzers take a long time to answer and tea or coffee are not always brought round at 10-11 o clock
or 3 pm. not enough staff Activities are not always available because shortage of staff.
28 November 2025
Throughout her time at Mount Vale my stepmother was well looked after, happy and comfortable. All of the staff were caring and helpful however, I visited her, she always said that she was very content with her care and surroundings. Many thanks to all, from catering to housekeeping, carers and
management.
18 November 2025
Out 96 year old mum has been living at Mount Vale for over a year now and she's received excellent care throughout. Staff are all professional, caring and responsive, and the surroundings/home is lovely.
17 October 2025
We are so grateful to all the staff at Mount Vale for taking our learning disabled sister after she suffered trauma and was bed-bound after hospital visit that lasted 5 weeks.
She hadn't washed/showered had her hair done or got out of bed for 4 years.
After arriving at Mount Vale she has been
showered, dressed each day, and goes to the dining room to ear
We are delighted with the care she has received
01 October 2025
Very short visit but wonderful care attentive care with resident and the family.
01 October 2025
Excellent care of my great aunt, despite only being there a short time. Attentive to resident needs but also needs of family. Thanks everyone. x
01 September 2025
I cannot reccomend Mount Vale Care Home enough. The quality of staff is heartwarming. They are proffesional, attentive and most of all caring. If you need a care home for a loved one you need look no further than Mount Vale.
12 August 2025
The staff at Mount Vale are very caring but the home definitely has insufficient staff mainly because some of the residents with dementia on the the 1st floor need a lot of care and attention. I usually visit in an afternoon and it is often impossible to find help if my husband needs to be cleaned
or changed. I sometimes do it myself but at 87 years old I find it difficult and sometimes staff have to stay in the lounge "on watch" as residents can't be left safely. An extra member of staff would really help. Sometimes it is obvious my husband hasn't had a shave for 3 days. I am grateful for all that the staff do but considering the cost of care it would be nice if he had a more frequent shave and perhaps his pad could be checked now + again
30 July 2025
My sister moved in just last week 2-7 2025 and the change in her is incredible - from day 1 the staff have been nothing but amazing - extremely friendly, couldn't do enough for us, very supportive - I went to visit her at the weekend, she's bedbound, in her last home she was always just dressed in a
nightie 24/7, she said with a smile on her face "Look what I'm wearing", pulled the quilt back and she was fully dressed, wonderful, we went to visit her today and for the 1st time in years she'd had a shower, was sat in her wheelchair waiting to go to the hairdressers. The family cannot thank the staff enough.
14 July 2025
My wife has been in Mount Vale for 3 years. During that time I have visited her most days. To my great surprise she settled in straightaway & has remained very settled ever since. This is a tribute to the love & care given her by the staff. I couldn't hope for a better place for her.
04 July 2025
What an excellent care home Mount Vale Care Home is. My wife is looked after in an excellent manner and I am delighted to say so in this report.
18 June 2025
Mum has settled in really well. The care home staff were very empathetic from the first phone call, to looking round and settling mum into the home. The care and compassion they have shown for the whole family has been excellent throughout this process. Mum now has the space to move around freely
and she is always pleased to see and interact with the care home staff.
28 February 2025
The care here is dedicated, professional and dynamic. The staff are motivated, energetic and aware of every patient's requirements. This is an impressive environment in many respects. The food is very good as is the standard of care. The fabric of the building is very sound and the decoration is
very good.
24 February 2025
The dementia care is of a very high standard. The staff take the trouble to connect with the residents and are both kind and empathetic. All the staff work very hard to meet the needs of their residents and families. When the undertaker collected my father, he said in 25 years, he had never seen
such a level of respect and dignity from staff at a care home. The nurse who was in charge was a brilliant nurse.
29 January 2025
Following a difficult month in hospital last July (2024), Mum moved to Barchester Mount Vale Care Home in August (2024). The management and staff managed the move professionally and were supportive and welcoming. We particularly valued their efficiency and kindness at this difficult time. Some of
the staff remembered Dad living there in 2019 and this helped to ease Mum into her new home.
The staff are so friendly and kind, regularly encouraging Mum to join in with the many and varied activities on offer (daily). She loves having her hair done in the on-site salon and enjoys the home-cooked food (especially the wonderful homemade soups which she often comments positively about).
The facilities are good but what makes Mount Vale special is the the kindness of the staff. We are all very happy with Mum's first six months at Mount Vale.