Submit a Review for Barchester Mount Vale Care Home
Yafforth Road, Northallerton, DL7 8UE
View full details of Barchester Mount Vale Care HomeLatest Reviews for Barchester Mount Vale Care Home
03 June 2026
Since my mother in law has been in Mount vale, she has been extremely happy. The staff are really helpful, Louise has helped her to do lots of activities to keep her active. Tracy has been very helpful when doing her meals. When she has guests Tracy helps with the setting of the table and making
sure she has everything she needs. We are really grateful to Tracy for going above and beyond with her helpfulness.
22 May 2026
Dad has been part of the Memory Lane community since 2024 following hospital discharge. They helped him regain his strength / mobility, facilitated his need to 'work' / have 'meetings' and relentless walking and nosiness, managing the conflict that causes sensitively.
They work with his 1:1 carers
reporting rare sub-par care so we can address it. They encourage Mum eating their lovely food with Dad. They facilitate his regular haircuts and podiatry and ensure he regularly sees the nurse from his GP practice and community dentist.
They ring to let me know about his falls and have referred him to the falls team even though Dad won't comply with any advice they give! They try to get him to stay still by feeding him and have moved his room so he is closer to the heart of the unit for closer monitoring.
As a family we are so thankful to Trudi and every single one of her team for their care and compassion to Dad, his family and friends. Not fair to single anyone out as all wonderful!
13 May 2026
I can not thank Mount Vale enough for their excellent care of our father on Memory Lane. Every member of staff has a wonderful way of relating/caring with every resident - from a smile, to a handshake, or a cheerful smile/hello, a gentle way of getting him to sit him down or lie down on the bed.
Belind, kind lovely lady, shabhu, Justin, Monata, Susie, Shaun (maintenance - who coaxed a resident back into Memory Lane).The wonderful housekeeper, and all the carers and nurses who gently smile encouragement or kindly smile as you walk by, or kindly empathise with you and gently take over the intimate/personal care in a professional way so that their daughter/family don't have to. The grounds person/gardener who make the gardens so cheerful/relaxed. Sarah - for always organising lots of lovely activities. Thank you so much for a truly wonderful team. Thank you to you all your kind care, support & making it a very happy/safe place for all residents.
08 May 2026
Mount Vale Care is wonderful, as the marked tick boxes show. I doubt we could have found better care anywhere. Thank you.
24 April 2026
This is a very nice well maintained care home that is always welcoming & friendly. I cannot praise enough not only the care that my father has received from the lovely staff here but also the care & support that my partner & I have felt from the manager & her staff. Outstanding.
24 March 2026
My mother-in-law is a resident at Mount Vale in Northallerton. It is a very welcoming and caring home. The staff are very attentive and approachable. She is very well cared for which gives the family peace of mind. The rooms, common areas, dining room and sitting areas are very well maintained and
attractive. The meals are wonderful. The activities for the residents are varied and most enjoyable. As a visitor to Mount Vale I am always made to feel welcome and listened to. It is an ideal home for mother-in-law and very convenient to town and activity centres and shopping. I highly value the placement at Mount Vale and highly recommend it for those needing a high quality care home.
10 March 2026
My mother arrived at Mount Vale. Shortly before her 101st birthday, on 4th February, she had been very ill. She has improved since arriving. The staff have been very caring and supportive of my mother's needs. They gave her a marvellous Birthday. The children from the playschool sang her Happy
Birthday & they also organised balloons and cakes and many cards and flowers. She was overwhelmed!
23 February 2026
This was an excellent care home for my father, for the last few days of his life. He was 96 and had mild dementia and by the time he got to the home, he was cheerful, but ready to go.
The staff were fantastic - discreet, caring, attentive and highly sympathetic. You could not ask for more.
The
care home itself is very clean and well maintained: it is clearly a well-managed property with staff who feel sufficiently rewarded to reflect kindness and compassion to the residents.
19 January 2026
Excellent care in a lovely environment. Feels more like a hotel than a care home.
Christmas decorations, activities and ambience excellent.
The staff are friendly and interact very positively with the Residents. Catering is very good
In summary an Outstanding Care Home.
19 January 2026
I received excellent care throughout my stay. Wonderful staff in every way - food first class.
31 December 2025
Very good experience. Always smiling helpful people around. The food was right for me but always a choice if needed. The activities kept me busy and happy mixing with other residents. The marking of options doesnt give justice to the care and attention in every way.
22 December 2025
What a lovely welcome we received when looking for a nursing home for my wife. The room is lovely and all her needs have been met. The staff are so friendly and caring.
16 December 2025
Mum went into Mount Vale care home Northallerton for four weeks restbite. She was very well cared for by all the staff. She came home walking better and looking great.
08 December 2025
We were not told there was Building works The noise above my room for a week made it impossible to stay in my room. There is a very nice staff but they cannot do two things at once, shortage of staff. Buzzers take a long time to answer and tea or coffee are not always brought round at 10-11 o clock
or 3 pm. not enough staff Activities are not always available because shortage of staff.
28 November 2025
Throughout her time at Mount Vale my stepmother was well looked after, happy and comfortable. All of the staff were caring and helpful however, I visited her, she always said that she was very content with her care and surroundings. Many thanks to all, from catering to housekeeping, carers and
management.
18 November 2025
Out 96 year old mum has been living at Mount Vale for over a year now and she's received excellent care throughout. Staff are all professional, caring and responsive, and the surroundings/home is lovely.
17 October 2025
We are so grateful to all the staff at Mount Vale for taking our learning disabled sister after she suffered trauma and was bed-bound after hospital visit that lasted 5 weeks.
She hadn't washed/showered had her hair done or got out of bed for 4 years.
After arriving at Mount Vale she has been
showered, dressed each day, and goes to the dining room to ear
We are delighted with the care she has received
01 October 2025
Very short visit but wonderful care attentive care with resident and the family.
01 October 2025
Excellent care of my great aunt, despite only being there a short time. Attentive to resident needs but also needs of family. Thanks everyone. x
01 September 2025
I cannot reccomend Mount Vale Care Home enough. The quality of staff is heartwarming. They are proffesional, attentive and most of all caring. If you need a care home for a loved one you need look no further than Mount Vale.
Latest Reviews for Barchester Mount Vale Care Home
03 June 2026
Since my mother in law has been in Mount vale, she has been extremely happy. The staff are really helpful, Louise has helped her to do lots of activities to keep her active. Tracy has been very helpful when doing her meals. When she has guests Tracy helps with the setting of the table and making
sure she has everything she needs. We are really grateful to Tracy for going above and beyond with her helpfulness.
22 May 2026
Dad has been part of the Memory Lane community since 2024 following hospital discharge. They helped him regain his strength / mobility, facilitated his need to 'work' / have 'meetings' and relentless walking and nosiness, managing the conflict that causes sensitively.
They work with his 1:1 carers
reporting rare sub-par care so we can address it. They encourage Mum eating their lovely food with Dad. They facilitate his regular haircuts and podiatry and ensure he regularly sees the nurse from his GP practice and community dentist.
They ring to let me know about his falls and have referred him to the falls team even though Dad won't comply with any advice they give! They try to get him to stay still by feeding him and have moved his room so he is closer to the heart of the unit for closer monitoring.
As a family we are so thankful to Trudi and every single one of her team for their care and compassion to Dad, his family and friends. Not fair to single anyone out as all wonderful!
13 May 2026
I can not thank Mount Vale enough for their excellent care of our father on Memory Lane. Every member of staff has a wonderful way of relating/caring with every resident - from a smile, to a handshake, or a cheerful smile/hello, a gentle way of getting him to sit him down or lie down on the bed.
Belind, kind lovely lady, shabhu, Justin, Monata, Susie, Shaun (maintenance - who coaxed a resident back into Memory Lane).The wonderful housekeeper, and all the carers and nurses who gently smile encouragement or kindly smile as you walk by, or kindly empathise with you and gently take over the intimate/personal care in a professional way so that their daughter/family don't have to. The grounds person/gardener who make the gardens so cheerful/relaxed. Sarah - for always organising lots of lovely activities. Thank you so much for a truly wonderful team. Thank you to you all your kind care, support & making it a very happy/safe place for all residents.
08 May 2026
Mount Vale Care is wonderful, as the marked tick boxes show. I doubt we could have found better care anywhere. Thank you.
24 April 2026
This is a very nice well maintained care home that is always welcoming & friendly. I cannot praise enough not only the care that my father has received from the lovely staff here but also the care & support that my partner & I have felt from the manager & her staff. Outstanding.
24 March 2026
My mother-in-law is a resident at Mount Vale in Northallerton. It is a very welcoming and caring home. The staff are very attentive and approachable. She is very well cared for which gives the family peace of mind. The rooms, common areas, dining room and sitting areas are very well maintained and
attractive. The meals are wonderful. The activities for the residents are varied and most enjoyable. As a visitor to Mount Vale I am always made to feel welcome and listened to. It is an ideal home for mother-in-law and very convenient to town and activity centres and shopping. I highly value the placement at Mount Vale and highly recommend it for those needing a high quality care home.
10 March 2026
My mother arrived at Mount Vale. Shortly before her 101st birthday, on 4th February, she had been very ill. She has improved since arriving. The staff have been very caring and supportive of my mother's needs. They gave her a marvellous Birthday. The children from the playschool sang her Happy
Birthday & they also organised balloons and cakes and many cards and flowers. She was overwhelmed!
23 February 2026
This was an excellent care home for my father, for the last few days of his life. He was 96 and had mild dementia and by the time he got to the home, he was cheerful, but ready to go.
The staff were fantastic - discreet, caring, attentive and highly sympathetic. You could not ask for more.
The
care home itself is very clean and well maintained: it is clearly a well-managed property with staff who feel sufficiently rewarded to reflect kindness and compassion to the residents.
19 January 2026
Excellent care in a lovely environment. Feels more like a hotel than a care home.
Christmas decorations, activities and ambience excellent.
The staff are friendly and interact very positively with the Residents. Catering is very good
In summary an Outstanding Care Home.
19 January 2026
I received excellent care throughout my stay. Wonderful staff in every way - food first class.
31 December 2025
Very good experience. Always smiling helpful people around. The food was right for me but always a choice if needed. The activities kept me busy and happy mixing with other residents. The marking of options doesnt give justice to the care and attention in every way.
22 December 2025
What a lovely welcome we received when looking for a nursing home for my wife. The room is lovely and all her needs have been met. The staff are so friendly and caring.
16 December 2025
Mum went into Mount Vale care home Northallerton for four weeks restbite. She was very well cared for by all the staff. She came home walking better and looking great.
08 December 2025
We were not told there was Building works The noise above my room for a week made it impossible to stay in my room. There is a very nice staff but they cannot do two things at once, shortage of staff. Buzzers take a long time to answer and tea or coffee are not always brought round at 10-11 o clock
or 3 pm. not enough staff Activities are not always available because shortage of staff.
28 November 2025
Throughout her time at Mount Vale my stepmother was well looked after, happy and comfortable. All of the staff were caring and helpful however, I visited her, she always said that she was very content with her care and surroundings. Many thanks to all, from catering to housekeeping, carers and
management.
18 November 2025
Out 96 year old mum has been living at Mount Vale for over a year now and she's received excellent care throughout. Staff are all professional, caring and responsive, and the surroundings/home is lovely.
17 October 2025
We are so grateful to all the staff at Mount Vale for taking our learning disabled sister after she suffered trauma and was bed-bound after hospital visit that lasted 5 weeks.
She hadn't washed/showered had her hair done or got out of bed for 4 years.
After arriving at Mount Vale she has been
showered, dressed each day, and goes to the dining room to ear
We are delighted with the care she has received
01 October 2025
Very short visit but wonderful care attentive care with resident and the family.
01 October 2025
Excellent care of my great aunt, despite only being there a short time. Attentive to resident needs but also needs of family. Thanks everyone. x
01 September 2025
I cannot reccomend Mount Vale Care Home enough. The quality of staff is heartwarming. They are proffesional, attentive and most of all caring. If you need a care home for a loved one you need look no further than Mount Vale.