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Barchester Mount Vale Care Home

Yafforth Road, Northallerton, North Yorkshire DL7 8UE
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Barchester Mount Vale Care Home, Northallerton
Barchester Mount Vale Care Home, Northallerton
Barchester Mount Vale Care Home, Northallerton

Mount Vale, provide high-quality 24-hour nursing care and residential support, alongside expert care for those living in the dedicated Memory Lane Community.

Staff are proud to be one of the first homes to be accredited as part of Barchester’s 10-60-06 Dementia Care programme, reflecting the enhanced quality of dementia care and improved quality of life experienced by those they support. They also offer respite care and short breaks, which can be...  

Care Provided by Barchester Mount Vale Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,609N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Mount Vale Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Trudi Gilliespie(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (67)
  • Single Rooms with ensuite Wet Room (2)

Barchester Mount Vale Care Home Reviews (93)

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9.8

Barchester Mount Vale Care Home has a Review Score of 9.8 (9.757) out of 10, based on 33 reviews in the last 2 years. Over all time Barchester Mount Vale Care Home has 93 reviews.

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Review from Angela W (Friend of Resident) published on 21 July 2026 Submitted via Website
Overall Experience
My friend has been a resident at Mount Vale in Northallerton since Dec 2025..She had isolated herself at home since COVID began. She had become agoraphobic and very confused. She was unable to look after herself and had been neglectful of her safety, her hygiene and her animals. I brought her to Mount Vale purely for respite, but since being there she has improved dramatically to the point she has realised herself that she is unable to look after herself and maintain her dignity and standards of living alone at home. She is now a permanent resident and is very well cared for. Her mental health has improved 100%, she is always clean and well presented. The food is amazing with a wide variety of options to suit each individual. Nothing is a problem.
The care staff are amazing. They know every residents needs and quirks. Always polite, smiling and engaging with residents and visitors.

I can rest knowing my friend is in good hands and I feel part of a large extended loving family .

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Review from Gillian B (Daughter of Resident) published on 3 June 2026 Submitted via Website
Overall Experience

Since my mother in law has been in Mount vale, she has been extremely happy. The staff are really helpful, Louise has helped her to do lots of activities to keep her active. Tracy has been very helpful when doing her meals. When she has guests Tracy helps with the setting of the table and making sure she has everything she needs. We are really grateful to Tracy for going above and beyond with her helpfulness.

Reply from Sarah Van Der Merwe, Admin at Barchester Mount Vale Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams. It is a pleasure to look after your mam in our home. Thank you Gillian

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Review from Clare G (Daughter of Resident) published on 22 May 2026 Submitted via Website
Overall Experience
Dad has been part of the Memory Lane community since 2024 following hospital discharge. They helped him regain his strength / mobility, facilitated his need to 'work' / have 'meetings' and relentless walking and nosiness, managing the conflict that causes sensitively.
They work with his 1:1 carers reporting rare sub-par care so we can address it. They encourage Mum eating their lovely food with Dad. They facilitate his regular haircuts and podiatry and ensure he regularly sees the nurse from his GP practice and community dentist.
They ring to let me know about his falls and have referred him to the falls team even though Dad won't comply with any advice they give! They try to get him to stay still by feeding him and have moved his room so he is closer to the heart of the unit for closer monitoring.

As a family we are so thankful to Trudi and every single one of her team for their care and compassion to Dad, his family and friends. Not fair to single anyone out as all wonderful!

Reply from Sarah Van Der Merwe, Admin at Barchester Mount Vale Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams. It is a pleasure to look after your dad in our home. Thank you Clare

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Review from J P (Daughter of Resident) published on 13 May 2026 Submitted via Postal Card
Overall Experience

I can not thank Mount Vale enough for their excellent care of our father on Memory Lane. Every member of staff has a wonderful way of relating/caring with every resident - from a smile, to a handshake, or a cheerful smile/hello, a gentle way of getting him to sit him down or lie down on the bed. Belind, kind lovely lady, shabhu, Justin, Monata, Susie, Shaun (maintenance - who coaxed a resident back into Memory Lane).The wonderful housekeeper, and all the carers and nurses who gently smile encouragement or kindly smile as you walk by, or kindly empathise with you and gently take over the intimate/personal care in a professional way so that their daughter/family don't have to. The grounds person/gardener who make the gardens so cheerful/relaxed. Sarah - for always organising lots of lovely activities. Thank you so much for a truly wonderful team. Thank you to you all your kind care, support & making it a very happy/safe place for all residents.

Reply from Sarah Van Der Merwe, Admin at Barchester Mount Vale Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams. It is a pleasure to look after your dad in our home

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Review from Sarah P (Wife of Resident) published on 8 May 2026 Submitted via Postal Card
Overall Experience

Mount Vale Care is wonderful, as the marked tick boxes show. I doubt we could have found better care anywhere. Thank you.

Reply from Sarah Van Der Merwe, Admin at Barchester Mount Vale Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams. It is a pleasure to look after your loved one in our home

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Review from Ian C (Son of Resident) published on 24 April 2026 Submitted via Website
Overall Experience

This is a very nice well maintained care home that is always welcoming & friendly. I cannot praise enough not only the care that my father has received from the lovely staff here but also the care & support that my partner & I have felt from the manager & her staff. Outstanding.

Reply from Sarah Van Der Merwe, Admin at Barchester Mount Vale Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams. It is a pleasure to look after your father in our home

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Review from Simon H (Son-in-law of Resident) published on 24 March 2026 Submitted via Website
Overall Experience

My mother-in-law is a resident at Mount Vale in Northallerton. It is a very welcoming and caring home. The staff are very attentive and approachable. She is very well cared for which gives the family peace of mind. The rooms, common areas, dining room and sitting areas are very well maintained and attractive. The meals are wonderful. The activities for the residents are varied and most enjoyable. As a visitor to Mount Vale I am always made to feel welcome and listened to. It is an ideal home for mother-in-law and very convenient to town and activity centres and shopping. I highly value the placement at Mount Vale and highly recommend it for those needing a high quality care home.

Reply from Sarah Van Der Merwe, Admin at Barchester Mount Vale Care Home

Thank you for this lovely review Simon. It is our pleasure to care for your mother in law and all other residents here at Mount Vale. I will pass your kind words on to all the staff who I agree do work incredibly hard. Again thank you for taking the time to review us we are extremely proud of our home,

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Review from Diane S (Daughter of Resident) published on 10 March 2026 Submitted via Postal Card
Overall Experience

My mother arrived at Mount Vale. Shortly before her 101st birthday, on 4th February, she had been very ill. She has improved since arriving. The staff have been very caring and supportive of my mother's needs. They gave her a marvellous Birthday. The children from the playschool sang her Happy Birthday & they also organised balloons and cakes and many cards and flowers. She was overwhelmed!

Reply from Sarah Van Der Merwe, Admin at Barchester Mount Vale Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams. It is a pleasure to look after your mother in our home .

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Review from Tom M (Son of Resident) published on 23 February 2026 Submitted via Website
Overall Experience
This was an excellent care home for my father, for the last few days of his life. He was 96 and had mild dementia and by the time he got to the home, he was cheerful, but ready to go.
The staff were fantastic - discreet, caring, attentive and highly sympathetic. You could not ask for more.

The care home itself is very clean and well maintained: it is clearly a well-managed property with staff who feel sufficiently rewarded to reflect kindness and compassion to the residents.

Reply from Sarah Van Der Merwe, Admin at Barchester Mount Vale Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams. It was a pleasure to look after your father in our home and hope the family are all well. Take Care

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Review from Adrian J (Husband of Resident) published on 19 January 2026 Submitted via Postal Card
Overall Experience
Excellent care in a lovely environment. Feels more like a hotel than a care home.
Christmas decorations, activities and ambience excellent.
The staff are friendly and interact very positively with the Residents. Catering is very good

In summary an Outstanding Care Home.

Reply from Sarah Van Der Merwe, Admin at Barchester Mount Vale Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams. All the best for 2026 Adrian.

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Review from Edward M (Respite Resident) published on 19 January 2026 Submitted via Postal Card
Overall Experience

I received excellent care throughout my stay. Wonderful staff in every way - food first class.

Reply from Sarah Van Der Merwe, Admin at Barchester Mount Vale Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams. It...  

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Review from Ruth R (Respite Resident) published on 31 December 2025 Submitted via Postal Card
Overall Experience

Very good experience. Always smiling helpful people around. The food was right for me but always a choice if needed. The activities kept me busy and happy mixing with other residents. The marking of options doesnt give justice to the care and attention in every way.

Reply from Sarah Van Der Merwe, Admin at Barchester Mount Vale Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams. It...  

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Review from Paul B (Husband of Resident) published on 22 December 2025 Submitted via Postal Card
Overall Experience

What a lovely welcome we received when looking for a nursing home for my wife. The room is lovely and all her needs have been met. The staff are so friendly and caring.

Reply from Sarah Van Der Merwe, Admin at Barchester Mount Vale Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams

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Review from B C (Daughter of Resident) published on 16 December 2025 Submitted via Postal Card
Overall Experience

Mum went into Mount Vale care home Northallerton for four weeks restbite. She was very well cared for by all the staff. She came home walking better and looking great.

Reply from Sarah Van Der Merwe, Admin at Barchester Mount Vale Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams

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Review from Irene W (Resident / Service User) published on 8 December 2025 Submitted via Postal Card
Overall Experience

We were not told there was Building works The noise above my room for a week made it impossible to stay in my room. There is a very nice staff but they cannot do two things at once, shortage of staff. Buzzers take a long time to answer and tea or coffee are not always brought round at 10-11 o clock or 3 pm. not enough staff Activities are not always available because shortage of staff.

Reply from Barchester, The Feedback Team at Barchester Mount Vale Care Home

Thanks for taking the time to leave your review. We're sorry to read of your experience whilst staying with us at our Mount Vale Care Home. We understand on speaking with the home, the refurbishment work was planned for a floor above yours, however during your time with us you hadn't raised this as...  

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Review from H D (Stepdaughter of Resident) published on 28 November 2025 Submitted via Postal Card
Overall Experience

Throughout her time at Mount Vale my stepmother was well looked after, happy and comfortable. All of the staff were caring and helpful however, I visited her, she always said that she was very content with her care and surroundings. Many thanks to all, from catering to housekeeping, carers and management.

Reply from Sarah Van Der Merwe, Admin at Barchester Mount Vale Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams

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Review from Anne F (Daughter of Resident) published on 18 November 2025 Submitted via Postal Card
Overall Experience

Out 96 year old mum has been living at Mount Vale for over a year now and she's received excellent care throughout. Staff are all professional, caring and responsive, and the surroundings/home is lovely.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Mount Vale Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams

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Review from Mandy B (Sister of Resident) published on 17 October 2025 Submitted via Postal Card
Overall Experience
We are so grateful to all the staff at Mount Vale for taking our learning disabled sister after she suffered trauma and was bed-bound after hospital visit that lasted 5 weeks.
She hadn't washed/showered had her hair done or got out of bed for 4 years.
After arriving at Mount Vale she has been showered, dressed each day, and goes to the dining room to ear

We are delighted with the care she has received

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Mount Vale Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Margaret L (Relative of Resident) published on 1 October 2025 Submitted via Postal Card
Overall Experience

Very short visit but wonderful care attentive care with resident and the family.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Mount Vale Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Barbara B (Great-Niece of Resident) published on 1 October 2025 Submitted via Postal Card
Overall Experience

Excellent care of my great aunt, despite only being there a short time. Attentive to resident needs but also needs of family. Thanks everyone. x

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Mount Vale Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 April 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (64) & Events (0)

News
  • 25 Jun 2026

    In order to support residents’ relatives and friends, and the local community, Barchester’s Mount Vale Care Home in Northallerton is hosting a free colour analysis event and cheese and wine...

  • 14 May 2026

    What a wonderful couple of days we’ve had celebrating Victory in Europe Day. A lovely street party filled with scones, cream and jam, homemade cakes, a quiz, sing-alongs and watching...

  • 14 May 2026

    We’ve enjoyed movement to music sessions featuring classics from ABBA and The Beatles, complete with pom poms and ribbon sticks lots of fun, laughter and energy all around. Today also...

Upcoming Events

There are no upcoming events for Barchester Mount Vale Care Home.

Awards / Recognitions (15)

Accreditations

There are no accreditations posted yet for Barchester Mount Vale Care Home.

Meet the Team (5)

Trudi Gillespie
Trudi GillespieJob Title:General Manager

I have over 10 years' experience in care and it is the best job in the world! I started my career as a Care Assistant, before being promoted to Deputy Manager at our sister home, Springvale Court and progressing to General Manager at Appletree. In 2024, I joined the team at Mount Vale.

Sarah Van Der Merwe
Sarah Van Der MerweJob Title:Home Administrator

Hi, my name is Sarah and I am the Home Administrator here at Mount Vale. I joined the homes team in June 2024, previously working as an administration assistant in our sister home, Briardene. I have been working for Barchester since 2021. I deal with all aspects of the administration of the home to ensure it runs smoothly, from invoicing, ordering, recruitment, and setting up contracts, to manning reception; there's never a dull day!

Danny Dixon
Danny DixonJob Title:Head Chef

Danny joined us as a Head Chef at Mount Vale in August 2021.

Danny has over 30 years of experience as a chef and is delighted to be working at Mount Vale to provide our wonderful residents with delicious and nutritious meals.

Louise Chapman
Louise ChapmanJob Title:Activities CoordinatorJoined: 2010

Hi, my name is Louise. I have been working at Mount Vale since 2010. I am the activities coordinator. I am here to promote the well-being of our residents and ensure they have a variety of activities to get involved in. I love finding new creative ways to engage our residents and involve our local community.

I am a dementia champion for the home and enjoy continuing to learn and find more things I can do to help promote the well-being of our residents.

I love spending time with each individual, getting to know them so I can add individual needs into our plans. I love building strong relationships with our residents and families.

I am a crafty person and can be found doing diamond arts and lots of other creative things when I am not at work. I love spending time with my family and going for walks with my dog Dottie and cuddling my cat Loki.

Shaun Van Der Merwe
Shaun Van Der MerweJob Title:Head of MaintenanceJoined: 2025

Hello, my name is Shaun, and I am the Head of Maintenance here at Mount Vale.

I started life out chasing a dream of being a chef. I fulfilled that dream, but due to an accident, I wanted to pursue a health and safety-oriented working life. Something I was always interested in. I have held many positions around Health and Safety, Fire Safety, COSHH and first aid, becoming a first aid responder for the NHS.

I bring to Mount Vale experience and knowledge in many aspects of Maintenance and Health and Safety, and hope that I can support Mount Vale and make a difference to those who live and work here. I have been a keen DJ for over 25 years and love karaoke. Though I’m no Pavarotti. My favourite genre of music is country, and I love spending time in my caravan. I am very much a family man.

I look forward to this next chapter and look forward to meeting you at Mount Vale.

Frequently Asked Questions about Barchester Mount Vale Care Home

What types of Care is Barchester Mount Vale Care Home registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Mount Vale Care Home have?

There are 67 Single Rooms.

What are the Facilities & Services at Barchester Mount Vale Care Home?

Own Furniture if required, Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Barchester Mount Vale Care Home to the centre of Northallerton?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Mount Vale Care Home to verify any information. View our terms and conditions. Barchester Mount Vale Care Home has an Enhanced Service -more info.