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A beautifully restored, former maternity hospital, Mount Vale is located in the scenic Northallerton. It has easy access to both the North Yorkshire Dales, Cleveland and the historic city of...
Mount Vale provides high-quality 24-hour nursing care and residential support, alongside expert care for those living in the dedicated Memory Lane Community. They also offer respite care and short breaks, which can be pre-booked up to a year in advance.
A beautifully restored, former maternity hospital, Mount Vale is located in the scenic Northallerton. It has easy access to both the North Yorkshire Dales, Cleveland and the historic city of York.
The home is also situated close to Thirsk, Ripon, Yarm, Stokesley, Richmond and Bedale, so it is well placed for visiting friends and family, who are always welcome.
The care home is ideally suited to meet the needs of prospective residents and their families. Visitors are welcome to tour the facility and enjoy refreshments. The staff at Mount Vale are always pleased to welcome guests and provide information about care services.
Care Provided by Barchester Mount Vale Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 67 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact Barchester Mount Vale Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Mount Vale Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Susan Carter (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (67)
- Single Rooms with ensuite Wet Room (2)
Barchester Mount Vale Care Home Reviews (95)
Barchester Mount Vale Care Home has a Review Score of 9.8 (9.788) out of 10, based on 32 reviews in the last 2 years.
Over all time Barchester Mount Vale Care Home has 95 reviews.
They treated her with the utmost dignity and respect. They actively engaged with her. Ensuring she got what she wanted when she...
They treated her with the utmost dignity and respect. They actively engaged with her. Ensuring she got what she wanted when she wanted it regardless of the time of day. As a visitor, you were made welcome and always kept up to date. Thank you.
Kindest regards.
Caregivers excellent, professional and sensitive.
Support at a distressing time for residents and family is reassuring.
Links with local GP impressive.
Caregivers excellent, professional and sensitive.
Support at a distressing time for residents and family is reassuring.
Links with local GP impressive.
Thank you very much for your review of Mount Vale. The team here work very hard to deliver excellent care and will appreciate your kind words. Kind regards.
My mother was at Barchester Mount Vale for a little over eight months before she passed away. Mum was very happy and comfortable at Mount Vale. The whole team were tremendous in the care they provided to Mum. she could be a little cantankerous at times, but the staff made great effort to get to...
My mother was at Barchester Mount Vale for a little over eight months before she passed away. Mum was very happy and comfortable at Mount Vale. The whole team were tremendous in the care they provided to Mum. she could be a little cantankerous at times, but the staff made great effort to get to know her foibles. They take time to help, to care and to support. Thanks to a great team.
Thank you for taking time to review Mount Vale. It is always lovely to receive such praise, and I will pass on your kind words to the care team who became very fond of your mother during her stay with us.
Kindest regards
Helen
I would like to thank a certain lady for her kindness and compassion shown to my Dad in his stay in Mount Vale. All the Staff were patient and professional throughout Dads stay as a Palliative Care patient. Dad was in the Home for four weeks, he passed away peacefully on the 30th of April. As a...
Thank you.
Thank you for sharing your views at what must be a very difficult time. It means so much to our care team to receive such praise.
Kindest regards
Helen
My dad looks perkier than he has in a long time. The home is lovely, clean, great food etc which is important but it's the people that make it....
My dad looks perkier than he has in a long time. The home is lovely, clean, great food etc which is important but it's the people that make it. They all deserve a huge thank you from the head office.
Thank you very much for taking the time to review our home. The care team work really hard to deliver excellent care to our residents and therefore it means so much to receive such kind words.
I cannot praise this nursing home highly enough. They looked after my mum in law during her final weeks of life, and the dedication, sensitivity, kindness and care received was exceptional. She required full palliative care and at times it became quite distressing for myself and the rest of our...
I cannot praise this nursing home highly enough. They looked after my mum in law during her final weeks of life, and the dedication, sensitivity, kindness and care received was exceptional. She required full palliative care and at times it became quite distressing for myself and the rest of our family, but again, ALL the staff looked after us sensitively and patiently, accommodating us overnight towards the end and showing us enormous compassion and understanding during Mum in law's final hours.
They are an exceptional team of professionals who work tirelessly to provide a happy, fun and safe living environment for all their elderly residents and regularly go over and above board to make Mount Vale 'homely'. We spent the last six days of Mum in law's life staying with her 24/7 and witnessed ALL staff, from housekeeping ladies to catering staff to nursing team, showing nothing but respect, care and patience to the elderly people residing there. Thank you so much.
Thank you very much for taking the time to review our home and for your generous comments. It means so much to receive such praise and I will pass on your kind words to the care team.
As I am not a "fly in the wall" I can't say how the 24hour is but as she is always clean, tidy and well fed. I assume this is all good and I'm sure my sister would let me...
As I am not a "fly in the wall" I can't say how the 24hour is but as she is always clean, tidy and well fed. I assume this is all good and I'm sure my sister would let me know if it was otherwise.
A fairly new resident with complex physical and emotional needs who has been very warmly welcomed by all staff who are extremely friendly and compassionate. Very impressive all-round care.
A fairly new resident with complex physical and emotional needs who has been very warmly welcomed by all staff who are extremely friendly and compassionate. Very impressive all-round care.
Thank you very much for your generous comments. Our team at Mount Vale work hard to deliver outstanding care.
The care and compassion that I saw given to my friend and that her family and I received from every single member of staff we came into contact with, was 2nd to nothing. My friend told us that she was made to feel very welcome and cared for as soon as she arrived at Mount Vale and that this...
The care and compassion that I saw given to my friend and that her family and I received from every single member of staff we came into contact with, was 2nd to nothing. My friend told us that she was made to feel very welcome and cared for as soon as she arrived at Mount Vale and that this continued throughout her stay there. I witnessed 1st hand the total respect and dignity that all the staff gave her and when she took a turn for the worse, the staff made sure that they prepared us before we went into her room, for this, we will be forever grateful - thank you.
Thank you for sharing your comments. I am very proud of our care team and the excellent care they deliver.
A marvellous place to come. 5 start treatment on every front. Have already recommended Barchester Care Homes to 2 elderly relatives!
A marvellous place to come. 5 start treatment on every front. Have already recommended Barchester Care Homes to 2 elderly relatives!
Thank you very much for your comments. I am pleased that you enjoyed your stay and look forward to seeing you again
This care home should be CQC rated 'outstanding'. All staff greet you in the corridor and public areas. They interacted with my father in a very caring way; never making him, nor me, feel he was any trouble whatsoever. The staff give the impression that their job is a 'calling', a vocation; not...
This care home should be CQC rated 'outstanding'. All staff greet you in the corridor and public areas. They interacted with my father in a very caring way; never making him, nor me, feel he was any trouble whatsoever. The staff give the impression that their job is a 'calling', a vocation; not something just to be done.
I cannot speak highly enough of Mount Vale.
Thank you for your kind words. Our team work really hard to provide excellent care, so it means a lot to receive such positive feedback.
End of life care fills families of loved ones with apprehension, but Mount Vale was absolutely wonderful in helping with my mum's passing. The staff are able to maintain an air of positive light-heartedness without ever being disrespectful, and they kept us fully informed, with dignity, in a most...
End of life care fills families of loved ones with apprehension, but Mount Vale was absolutely wonderful in helping with my mum's passing. The staff are able to maintain an air of positive light-heartedness without ever being disrespectful, and they kept us fully informed, with dignity, in a most compassionate way. Having qualified nursing staff at the home was a big plus for us as they were able to look after her to meet all of her needs in her last days. The facilities and sense of community are excellent. Our heartfelt thanks go to you all!
What a wonderful place, mum is receiving such wonderful nursing care. It is like stepping into a five-star hotel. Every member of staff has treated her with the utmost dignity and the level of care she is receiving is amazing. They are also making dad so welcome as he visits every day.
What a wonderful place, mum is receiving such wonderful nursing care. It is like stepping into a five-star hotel. Every member of staff has treated her with the utmost dignity and the level of care she is receiving is amazing. They are also making dad so welcome as he visits every day.
Thank you for your kind review. Your comments are important to us as we are passionate about the care of those who live with us.
He died on October 3rd and was in Mount Vale for two and a half weeks and hospital before that.
The care of him at Mount Vale was wonderful in every way.
He died on October 3rd and was in Mount Vale for two and a half weeks and hospital before that.
The care of him at Mount Vale was wonderful in every way.
My wife is in for respite and recuperation after being hospitalised from a perforated ulcer. The home, the staff and the food are all "par excellence".
My wife is in for respite and recuperation after being hospitalised from a perforated ulcer. The home, the staff and the food are all "par excellence".
Homely, caring and approachable staff. Beautiful setting and dining facilities. A superior nursing home in most respects.
Homely, caring and approachable staff. Beautiful setting and dining facilities. A superior nursing home in most respects.
My husband has been a resident at Mount Vale for 3 months and has been given care and support and treated with dignity by a wonderful staff of nurses, carers and cleaners. Mount Vale has a very calm, peaceful and happy atmosphere and he is always listened to with individual attention and a smile.
My husband has been a resident at Mount Vale for 3 months and has been given care and support and treated with dignity by a wonderful staff of nurses, carers and cleaners. Mount Vale has a very calm, peaceful and happy atmosphere and he is always listened to with individual attention and a smile.
Caring, friendly staff. Smart and polite.
Beautiful building and rooms. Like a 5 star hotel. My sister is treated with dignity and kindness. Wonderful food provided by the chef. Rooms and bathroom are clean and bright.
The gardens are looking blooming at the moment.
Caring, friendly staff. Smart and polite.
Beautiful building and rooms. Like a 5 star hotel. My sister is treated with dignity and kindness. Wonderful food provided by the chef. Rooms and bathroom are clean and bright.
The gardens are looking blooming at the moment.
We appreciate the time taken to review our services. Our team at Mount Vale work really hard to go that 'extra mile'. Thank you for your comments.
Staff were very professional but also, kind, caring, friendly and supportive to residents and visitors alike. Residents are treated with kindness and with respect for their dignity.
Meals were good although could have been tailored to individual needs better i.e. smaller portions for poor...
Staff were very professional but also, kind, caring, friendly and supportive to residents and visitors alike. Residents are treated with kindness and with respect for their dignity.
Meals were good although could have been tailored to individual needs better i.e. smaller portions for poor appetites.
Mother was only in Mount Vale for 3 days, at the end of her life. The staff were excellent, both with caring for her needs and also for the family when visiting. We couldn't have asked for more.
Mother was only in Mount Vale for 3 days, at the end of her life. The staff were excellent, both with caring for her needs and also for the family when visiting. We couldn't have asked for more.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 April 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (61) & Events (4)
- 16 Oct 2026
Mount Vale care home, in Northallerton, was full of animal mischief on Monday when Tom and Alfie Therapy Dogs came to visit the home. Residents at Mount Vale Care Home...
- 12 Oct 2026
Our residents enjoyed making delicious cookies and a chocolate cake, working together and sharing plenty of conversation and laughter along the way. The best part was sharing our homemade treats...
- 12 Oct 2026
Residents at Mount Vale Care Home were delighted to welcome a vintage Massey Ferguson 135 tractor during a special visit. To make the day even more memorable, children from Looby...
- 12 Oct 2026Organiser: Barchester Mount Vale Care Home
- 12 Oct 2026Organiser: Barchester Mount Vale Care Home
- 12 Oct 2026Organiser: Barchester Mount Vale Care Home
Awards / Recognitions (17)
- 15 Oct 2026Recipient: Barchester Healthcare Ltd
- 01 Sep 2026Recipient: Barchester Mount Vale Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Mount Vale Care Home.
Meet the Team (22)

Hi, I’m Sue.
I began my career in care in the early 1990s, starting as a Care Assistant. Over the years, I have progressed through various roles,...
Hi, I’m Sue.
I began my career in care in the early 1990s, starting as a Care Assistant. Over the years, I have progressed through various roles, including a Regional Support role, and have gained a wealth of knowledge and experience within the care sector. I have had the privilege of managing multiple homes, including working as a turnaround manager.
I am passionate about building strong teams and creating a positive environment where residents can live their best lives. Ensuring that residents receive the highest standard of care and have the best possible experience is something I truly care about.
Outside of work, I am a proud mum and have two dogs who bring lots of joy to my life. I enjoy crocheting and can never resist buying more wool! I also love going to the pictures every week and enjoy listening to music.
I feel incredibly proud of my career in care and remain passionate about making a difference to the lives of residents, their families and the teams I work with.

Hi, I’m Camille, Deputy Manager and Registered Nurse at Mount Vale Care Home.
I used to work in a different care home as a nurse, supporting...
Hi, I’m Camille, Deputy Manager and Registered Nurse at Mount Vale Care Home.
I used to work in a different care home as a nurse, supporting residents with a variety of nursing and complex care needs. My experience in care has taught me that good nursing isn’t just about medications, observations and care plans; it’s about knowing the person behind them. Everyone has a story, and I’ve always enjoyed getting to know it.
One of my favourite parts of my role is leading and supporting our clinical team. I love coaching people, sharing knowledge and seeing someone grow in confidence. I try to be the person I wish I’d had around when I was learning: someone approachable who will help rather than make you afraid to ask questions.
I also genuinely enjoy spending time with our residents and learning about who they were before they came to live with us. They’ve had careers, families, adventures, romances, mischief and entire lives before we ever met them. Sometimes their stories are much more interesting than anything I could find on Netflix!
Outside of work, I’m a committed documentary binge-watcher, particularly anything involving true crime, investigations, war, soldiers or medicine. I also love House and Grey’s Anatomy. Apparently, working in healthcare all day and then coming home to watch fictional healthcare is my idea of switching off! On a good day, you may also find me in Wetherspoons.
I don’t have pets of my own, but I’ve managed to acquire several honorary ones! I’m friends with Ruby, a Spaniel–Black Labrador cross, and I’m the proud god-fur-parent to two cats, Whiskey and Kobe.
I take my work and responsibilities seriously, but I don’t think that means we have to be serious all the time. Care can be challenging, and sometimes a little kindness, a good conversation, and the right joke at the right time can completely change someone’s day.
At heart, I’m a people person. Whether I’m supporting a resident, coaching a colleague, solving a problem or simply making someone smile

Hi, my name is Mamta, and I’m a General Nurse at Mount Vale.
Before qualifying as a nurse in 2023, I worked as a Health Care Assistant. This...
Hi, my name is Mamta, and I’m a General Nurse at Mount Vale.
Before qualifying as a nurse in 2023, I worked as a Health Care Assistant. This experience gave me a strong passion for caring for others and supporting people in their daily lives.
One of the things I enjoy most about working at Mount Vale is spending time with our residents and their families. I love getting to know them, hearing their stories and learning about their lives and history. Building those meaningful relationships is a very special part of my role.
Outside of work, I enjoy spending time with my family. I also like keeping active through paddling and going to the gym.

Hi, I’m Brenda, a Registered Nurse at Mount Vale Care Home.
I started my nursing journey as a student and qualified as a Registered Nurse in 2012. I...
Hi, I’m Brenda, a Registered Nurse at Mount Vale Care Home.
I started my nursing journey as a student and qualified as a Registered Nurse in 2012. I went on to work in London before joining the team at Mount Vale.
The warm and welcoming environment at Mount Vale, along with the wonderful residents, makes every day special. I enjoy getting to know each person, building trusting relationships and providing compassionate care that makes a genuine difference to their day.
When I am not at work, I enjoy going on nature walks and swimming. I’m also passionate about caring for others, meeting new people and making new friends.
I’m incredibly proud to be part of the Mount Vale team and feel privileged to make a positive difference to our residents every day.

Hi, my name is Yvonne, and I’m a General Nurse at Mount Vale. I qualified as a nurse in 2006 and, before joining Mount Vale, spent my nursing career...
Hi, my name is Yvonne, and I’m a General Nurse at Mount Vale. I qualified as a nurse in 2006 and, before joining Mount Vale, spent my nursing career working in hospitals.
My working life began in a few very different roles. I was a bingo caller in an arcade, worked as a cleaner and also spent time working in a factory. These experiences have given me a varied background and helped shape the person I am today.
One of my favourite things about working at Mount Vale is getting to know our residents and learning about their lives, experiences and stories. I really enjoy taking the time to listen and build meaningful relationships with them.
Outside of work, I’m a proud mum and enjoy spending time with my family. I love walking my dog, and I’m also a keen gardener. I have a pond at home, which I really enjoy looking after and watching the wildlife around it.

Hello, my name is Danny. I joined Mount Vale as Head Chef in August 2021.
I have over 30 years of experience as a Chef and am delighted to be...
Hello, my name is Danny. I joined Mount Vale as Head Chef in August 2021.
I have over 30 years of experience as a Chef and am delighted to be working at Mount Vale to provide our wonderful residents with delicious and nutritious meals. I always ensure I plan a variety of options throughout the week, taking into consideration each resident's likes and dislikes.

Hi, my name is Louise. I have been working at Mount Vale since 2010. I am the activities coordinator. I am here to promote the well-being of our...
Hi, my name is Louise. I have been working at Mount Vale since 2010. I am the activities coordinator. I am here to promote the well-being of our residents and ensure they have a variety of activities to get involved in. I love finding new creative ways to engage our residents and involve our local community.
I am a dementia champion for the home and enjoy continuing to learn and find more things I can do to help promote the well-being of our residents.
I love spending time with each individual, getting to know them so I can add individual needs into our plans. I love building strong relationships with our residents and families.
I am a crafty person and can be found doing diamond art and lots of other creative things when I am not at work. I love spending time with my family and going for walks with my dog Dottie and cuddling my cat Loki.

I have worked at Mount Vale for many years and have gained experience in a variety of...
Hi, I’m James, the Administrator here at Mount Vale Care Home.I have worked at Mount Vale for many years and have gained experience in a variety of roles, including working as an Activities Assistant and Care Assistant. These experiences have given me a real understanding of the home and, most importantly, the wonderful residents we care for.
One of the things I enjoy most about my role is getting to know our residents and hearing about their lives, experiences and memories. I love sitting and listening to their stories and learning about the people they are and the lives they have lived.
Outside of work, I’m a big music lover and enjoy attending concerts and festivals whenever I can. I also love spending quality time with my family, which is very important to me.
I’m proud to be part of the Mount Vale team and look forward to continuing to support our residents, their families and the wider home.

Hello, my name is Julie.
I have been working at Mount Vale since 2014 and take great pride in my work. My job is to manage our housekeeping team to...
Hello, my name is Julie.
I have been working at Mount Vale since 2014 and take great pride in my work. My job is to manage our housekeeping team to ensure our residents' homes are well kept and always clean.
I enjoy spending time with the residents, and I always make sure I make time to chat with them.

Hi, my name is Corallee. Before joining Mount Vale in 2026, I worked in retail and spent time caring for my nan, which was a very special and...
Hi, my name is Corallee. Before joining Mount Vale in 2026, I worked in retail and spent time caring for my nan, which was a very special and rewarding experience for me.
I really enjoy spending time with the residents at Mount Vale, getting to know them, listening to their stories and learning about their lives and history. I feel it is important to build genuine connections and make each person feel valued and heard.
Outside of work, I have two cocker spaniels who keep me busy! I love taking them for walks and enjoying the outdoors. In my spare time, I also enjoy reading and embroidery.
I’m really enjoying my time at Mount Vale and look forward to continuing to get to know our wonderful residents and being part of their lives.

Hi, my name is Shona.
I have been with Mount Vale since 2009, and being receptionist, my job is to welcome all new residents, loved ones and...
Hi, my name is Shona.
I have been with Mount Vale since 2009, and being receptionist, my job is to welcome all new residents, loved ones and visitors to the home with an inviting smile! As well as answer our incoming phone calls. If you have any questions about our home, please give us a call. I am always happy to help.
I love my job because I meet or talk to someone new every day!

Hi, I’m Dorothy, a Care Assistant at Mount Vale Care Home.
I have worked in care for many years in Scotland, where I have gained valuable experience...
Hi, I’m Dorothy, a Care Assistant at Mount Vale Care Home.
I have worked in care for many years in Scotland, where I have gained valuable experience supporting and caring for others. I truly enjoy my role and love getting to know our residents, learning about their lives, interests and experiences. Building meaningful relationships with residents and making a positive difference to their day is something I find especially rewarding.
Outside of work, I enjoy walking, listening to music and spending quality time with my family. I’m a proud mum, and my family means a great deal to me.
I’m also a proud dog owner and love spending time with my four-legged friend.

Hi, I’m Sandeep. I previously worked as a delivery driver and project engineer, which gave me a varied range of experience and helped me develop a...
Hi, I’m Sandeep. I previously worked as a delivery driver and project engineer, which gave me a varied range of experience and helped me develop a wide range of skills.
I really enjoy spending time with our residents and getting to know them as individuals. Building relationships, listening to their stories and learning about their lives is something I find very rewarding.
Outside of work, I enjoy walking, going to the gym, spending time with cars and, most importantly, spending quality time with my family.

Hi, I’m Shaki, a Healthcare Assistant at Mount Vale Care Home.
Before joining Mount Vale, I worked as an agency support worker and, before that, as...
Hi, I’m Shaki, a Healthcare Assistant at Mount Vale Care Home.
Before joining Mount Vale, I worked as an agency support worker and, before that, as an administrative officer in my home country. These roles gave me valuable experience supporting others, which I have been able to bring into my role at Mount Vale.
I really enjoy getting to know our residents and spending time with them. Building positive relationships and being there to support people is something I find very rewarding, and I believe that kindness can make a real difference, especially when someone is going through a difficult time.
Outside of work, I enjoy spending quality time with my family. I also love reading and jogging, which helps me stay active and fit.
I don’t have a particular pet, but I do enjoy watching squirrels from afar! I’m also someone who genuinely enjoys helping people who may be struggling or in need of support, and I believe that everyone deserves kindness and understanding.

Hi, my name is Tracy. I joined Mount Vale in 2014, and I am a hostess.
I love my job as I am able to have lovely conversations with all of our...
Hi, my name is Tracy. I joined Mount Vale in 2014, and I am a hostess.
I love my job as I am able to have lovely conversations with all of our residents and relatives every day. Previous to working at Mount Vale, I was a housekeeper or BT for 18 years, as well as being a creche leader at my local leisure centre.
Outside of work, I enjoy walking my dog and spending time with my family. I love animals, and I love to go out on adventures.

Hello, my name is Bill. I joined Mount Vale in 2024.
I am the gardener here, and I love being out creating beautiful grounds for the residents,...
Hello, my name is Bill. I joined Mount Vale in 2024.
I am the gardener here, and I love being out creating beautiful grounds for the residents, family and community to enjoy. I enjoy gardening, playing pool, wildlife and going on holidays. I am proud to say I have won awards for Stockwell Council for the 'Britain in Bloom' and a gold medal at the Cheshire Show.
In my spare time, I also enjoy fundraising for charities.

Hello, my name is Carol.
I have worked at Mount Vale since 2009. I have always worked in the housekeeping team - before my career started at Mount...
Hello, my name is Carol.
I have worked at Mount Vale since 2009. I have always worked in the housekeeping team - before my career started at Mount Vale, I worked at another care home as well as a hospital. I love my job because I get to chat with each resident every day and hear all about their life stories.
Outside of work, I like to go for walks and visit my local pub with my friends and colleagues to socialise.

Hi, I’m Lynne.
I have had a varied career and have enjoyed many different roles over the years. I worked as an office junior at Boots for 20 years,...
Hi, I’m Lynne.
I have had a varied career and have enjoyed many different roles over the years. I worked as an office junior at Boots for 20 years, ran a pub for a couple of years, and have experience in home care and as a Healthcare Assistant with the NHS. I also worked in retail before retiring. After retirement, I joined Mount Vale Care Home, where I now work as a receptionist and cleaner.
I really enjoy spending time with our residents, learning about them and helping to make a positive difference to their day. I’m a real people person and enjoy getting to know everyone.
When I’m not at work, I enjoy doing jigsaws, reading, watching sport and completing crosswords. I also love walking my greyhound and spending time with my four-legged friend.

Hi, I am Joanna. I am the hairdresser at Mount Vale and have been since 2021.
I have been a hairdresser for over 30 years. I love being able to come...
Hi, I am Joanna. I am the hairdresser at Mount Vale and have been since 2021.
I have been a hairdresser for over 30 years. I love being able to come to Mount Vale and get to know all the residents and hear their stories while doing their hair. I find it a very rewarding job.
Outside of work, I love spending time with my family and walking my rescue dog, Hannah.

Hi, my name is Neil, and I’m the Regional Home Trainer at Mount Vale.
Before joining Mount Vale, I worked as a Health and Safety Officer and...
Hi, my name is Neil, and I’m the Regional Home Trainer at Mount Vale.
Before joining Mount Vale, I worked as a Health and Safety Officer and Training Manager, bringing my experience and passion for supporting people into my role today.
My favourite thing about Mount Vale is the residents. I really enjoy spending time talking with them, getting to know them and hearing their stories. I also enjoy supporting the staff team with their training and helping them develop the skills and confidence they need to provide the best possible care.
Outside of work, I’m a proud dad and enjoy keeping active. I love playing golf, fishing and going for walks with my Springer Spaniel.
I’m proud to be part of the Mount Vale team and enjoy making a positive difference to both our residents and staff.

Jack and Pals Therapy Dogs visit Mount Vale Care Home each month and have been visiting for over three years with their owner, Wendy. The team...
Jack and Pals Therapy Dogs visit Mount Vale Care Home each month and have been visiting for over three years with their owner, Wendy. The team consists of Alf and his grandson Billy, who are both Border Collies. Jack, the founding canine pal of the organisation, visited for many years until he passed this year. Their visits aim to provide companionship, friendship and spread happiness to all they visit each month. Many of the residents have been dog owners themselves and enjoy chatting to the team about their own dogs. Billy and Alf are Wendy’s own dogs, who have been temperament assessed and then insured and registered with Jack and Pals Therapy Dogs as being suitable dogs to carry the title of therapy dog. They also compete in agility and obedience, but most of all enjoy a good cuddle with their family and friends.Jack and Pal’s mission is to bring the exceptional benefits of therapy dogs to the residents of Mount Vale, and they do this free of charge, relying on donations from fundraising events, regular or one-off donations. The organisation has visiting canine pals throughout the county who visit care and nursing homes, prisons, educational settings, businesses and day care centre on a weekly and monthly basis too.

I first joined the military in 1978, chasing my boyhood dream of becoming a Royal Marine; unfortunately, I left the following year due to ill health...
I first joined the military in 1978, chasing my boyhood dream of becoming a Royal Marine; unfortunately, I left the following year due to ill health and injuries sustained during training.I rejoined the Military in 1984 as a Telecommunications Operator in the Royal Air Force and passed out that year as a TCO(M), the M being for a Morse Operator.
I was posted to RAF Kinloss Communications Centre in Scotland for 3 years, and then to Joint Operations Centre Maastricht in the Netherlands for four years. Following that, I went to 81 Signals Unit at Bampton Castle and then on to Tactical Communications Wing (TCW) as a Corporal at RAF Brize Norton.
These postings sent me all over the world, including Jamaica, Gibraltar, the Persian Gulf, Former Yugoslavia, Africa (many locations), Germany, Cyprus, Brunei, Italy and many places in between.
I also served at RAF Leeming in the Operations Centre, MOD Harrogate and RAF Fylingdales as Senior Non-Commissioned Officer in charge of the Communications Centre.
My military career took its toll on me, and I was medically discharged through injuries received after just short of 20 years' service, and yes, I would sign up again in a heartbeat.I am a fourth-generation veteran, having my great-grandfather, Sapper Edward E Balme, who served in 2nd/1ST Northumberland Field Company Royal Engineers and is buried in Salonika Lembet Cemetery (Greece), died at Gallipoli on 11 June 1916. My grandfather, Absalom Withington, was an Engineer in the Army, and my father was a Gunner in the 17/21st Hussar Lancers, 1945/1948, serving in Palestine.
My son is a fifth-generation veteran who served for 12 Years in the RAF and is serving on TCW like myself. I do wonder if any of my many grandchildren will become the sixth generation to serve
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