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Barchester Mount Vale Care Home

Yafforth Road, Northallerton, North Yorkshire DL7 8UE
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Barchester Mount Vale Care Home, Northallerton
Barchester Mount Vale Care Home, Northallerton
Barchester Mount Vale Care Home, Northallerton

Mount Vale, provide high-quality 24-hour nursing care and residential support, alongside expert care for those living in the dedicated Memory Lane Community.

Staff are proud to be one of the first homes to be accredited as part of Barchester’s 10-60-06 Dementia Care programme, reflecting the enhanced quality of dementia care and improved quality of life experienced by those they support. They also offer respite care and short breaks, which can be...  

Care Provided by Barchester Mount Vale Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,609N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Mount Vale Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Trudi Gilliespie(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (67)
  • Single Rooms with ensuite Wet Room (2)

Barchester Mount Vale Care Home Reviews (93)

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9.8

Barchester Mount Vale Care Home has a Review Score of 9.8 (9.757) out of 10, based on 33 reviews in the last 2 years. Over all time Barchester Mount Vale Care Home has 93 reviews.

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Showing 93 reviews matching selected criteria
Review from Rhona H (Resident / Service User) published on 15 May 2017 Submitted via Postal Card
Overall Experience
Very Kindly looked after and fed by one carer each meal time. Anyone blind or needed help at all has all the help needed for them.

It is all done with a smile and care always.

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Review from Flora T (Resident / Service User) published on 27 April 2017 Submitted via Postal Card
Overall Experience

Home is very clean and friendly with excellent caring staff. For long stay residents, this is a very good home.

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Review from Ann C (Cousin of Resident) published on 30 March 2017 Submitted via Postal Card
Overall Experience

My cousin was at Mount Vale Care Home for four months she was very well looked after by the staff I believed she seems to be very happy. At the end of her life with the good care, she slipped away very quickly and gracefully.

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Review from L H (Daughter-in-law of Resident) published on 10 March 2017 Submitted via Postal Card
Overall Experience
My Father-in-law is happy here, but he regularly complains about the food, over cooked veg and chewy meat.

Also, I think it would be nice for the nursing staff or someone to contact us to say how they think he is doing.

Reply from Helen Lewis, General Manager at Barchester Mount Vale Care Home

Thank you for your review. We take all comments seriously and are keen to keep relatives involved in the care of their loved ones. Your father in law is very involved in his own care and discusses with the care team and me on a regular basis. He is an active member of our Residents Catering...  

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Review from Joan B (Wife of Resident) published on 7 February 2017 Submitted via Postal Card
Overall Experience

The care given is second to none. My husband has been a resident for over seven years. I was unable to care for him at home as he needed to be hoisted. As his illness has progressed the gentle care he gets gives me peace of mind. He has to be turned during the night and as he spends part of his day in a wheelchair, but is put in his electric chair when the carers think he needs a change of position or he is in pain. There is an excellent activities programme each day and regularly guest singers, tea parties which are themed. The chefs (2) are excellent and residents have a choice for each meal. My husband has a soft diet for his swallowing and he, too, gets a choice. My family and I recommend Mount Vale very highly.

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Review from Louise S (Daughter of Resident) published on 19 January 2017 Submitted via Postal Card
Overall Experience

My father received two weeks respite care having been assaulted in another home in the area. He had been living at home prior to this period. The care and kindness given to dad and his family were excellent. The staff on the dementia floor were intuitive to dads needs and helped restore his confidence, dignity and pride. They helped him smile again. Walking into Mount Vale Care Home was like walking into a big pair of open arms which embraced us all. Thank you all wholeheartedly for all you do and the difference you made to our lives.

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Review from Yvonne B (Daughter of Resident) published on 10 January 2017 Submitted via Postal Card
Overall Experience

Thank you for the care and understanding shown to my mother. The high standards of cleanliness, care and overall wellbeing are to be praised, to all members of staff. It makes our visits enjoyable and our feelings relaxed knowing that our mother is getting such excellent care. Special mention for the nurse.

Reply from Helen Lewis, General Manager at Barchester Mount Vale Care Home

Thank you for your review. It means a lot to have your feedback. Our team continue to work hard towards delivering excellent care to our residents

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Review from Angela R (Relative of Resident) published on 12 December 2016 Submitted via Postal Card
Overall Experience

My experience of Mount Vale could not be better. The staff are kind and caring at all times. When a guest arrived at lunchtime, the staff went out of their way to provide an extra meal.

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Review from Bev L (Friend of Resident) published on 12 December 2016 Submitted via Postal Card
Overall Experience

On arrival at Mount Vale, every member of staff go out of their way to say hello making you feel so welcome. We had a spillage in the room which went all over the furniture and my friend I was visiting. A member of staff came dashing in, cleaned up both room and my friend, reassuring that all was not a problem.

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Review from David H (Resident / Service User) published on 14 November 2016 Submitted via Postal Card
Overall Experience

Care good. Nursing back up good. Home generally clean and cared for. Carers - attentive. Food could be improved.

Reply from Helen Lewis, General Manager at Barchester Mount Vale Care Home

Thank you for your comments. We listen to the views of all our residents with regards to the meals served. We usually discuss and work together to resolve any issues at our Bi-monthly Residents Catering Committee Meeting.

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Review from Brenda T (Resident / Service User) published on 12 May 2016 Submitted via Postal Card
Overall Experience

After a long time with severe right shoulder problems, I had a full replacement on 18th April 2016, On the second day I went into Mount Vale for general care and rehabilitation for two weeks. It was a most successful move and I was extremely well cared for by all levels of staff and had good nursing. I left on 2nd May to go home with help living in. My recovery has been seriously accelerated due to the care in Mount Vale.

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Review from Michael B (Resident / Service User) published on 20 April 2016 Submitted via Postal Card
Overall Experience

Mount Vale has been a sanctuary where I have been able to convalesce.They understand my dementia and have been supportive, caring, compassionate, friendly etc. They have been supportive, caring, compassionate, friendly etc. They have dealt with me with great respect. All nursing staff carers, restaurant staff, laundry staff and admin staff have all been wonderful. They come and chat, they come whenever I ring the buzzer (and that's been often!) They have been a strength for my wife. Food is fine in room or in restaurant. Lovely clean, beautiful building. Clothes all beautifully cleaned. I have no hesitation to return for respite care soon.

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Review from Dorothy H (Sister of Resident) published on 15 April 2016 Submitted via Postal Card
Overall Experience

I stayed over two nights and found everybody caring and helpful. A very pleasant quite a general atmopshere

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 April 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (64) & Events (0)

News
  • 25 Jun 2026

    In order to support residents’ relatives and friends, and the local community, Barchester’s Mount Vale Care Home in Northallerton is hosting a free colour analysis event and cheese and wine...

  • 14 May 2026

    What a wonderful couple of days we’ve had celebrating Victory in Europe Day. A lovely street party filled with scones, cream and jam, homemade cakes, a quiz, sing-alongs and watching...

  • 14 May 2026

    We’ve enjoyed movement to music sessions featuring classics from ABBA and The Beatles, complete with pom poms and ribbon sticks lots of fun, laughter and energy all around. Today also...

Upcoming Events

There are no upcoming events for Barchester Mount Vale Care Home.

Awards / Recognitions (15)

Accreditations

There are no accreditations posted yet for Barchester Mount Vale Care Home.

Meet the Team (5)

Trudi Gillespie
Trudi GillespieJob Title:General Manager

I have over 10 years' experience in care and it is the best job in the world! I started my career as a Care Assistant, before being promoted to Deputy Manager at our sister home, Springvale Court and progressing to General Manager at Appletree. In 2024, I joined the team at Mount Vale.

Sarah Van Der Merwe
Sarah Van Der MerweJob Title:Home Administrator

Hi, my name is Sarah and I am the Home Administrator here at Mount Vale. I joined the homes team in June 2024, previously working as an administration assistant in our sister home, Briardene. I have been working for Barchester since 2021. I deal with all aspects of the administration of the home to ensure it runs smoothly, from invoicing, ordering, recruitment, and setting up contracts, to manning reception; there's never a dull day!

Danny Dixon
Danny DixonJob Title:Head Chef

Danny joined us as a Head Chef at Mount Vale in August 2021.

Danny has over 30 years of experience as a chef and is delighted to be working at Mount Vale to provide our wonderful residents with delicious and nutritious meals.

Louise Chapman
Louise ChapmanJob Title:Activities CoordinatorJoined: 2010

Hi, my name is Louise. I have been working at Mount Vale since 2010. I am the activities coordinator. I am here to promote the well-being of our residents and ensure they have a variety of activities to get involved in. I love finding new creative ways to engage our residents and involve our local community.

I am a dementia champion for the home and enjoy continuing to learn and find more things I can do to help promote the well-being of our residents.

I love spending time with each individual, getting to know them so I can add individual needs into our plans. I love building strong relationships with our residents and families.

I am a crafty person and can be found doing diamond arts and lots of other creative things when I am not at work. I love spending time with my family and going for walks with my dog Dottie and cuddling my cat Loki.

Shaun Van Der Merwe
Shaun Van Der MerweJob Title:Head of MaintenanceJoined: 2025

Hello, my name is Shaun, and I am the Head of Maintenance here at Mount Vale.

I started life out chasing a dream of being a chef. I fulfilled that dream, but due to an accident, I wanted to pursue a health and safety-oriented working life. Something I was always interested in. I have held many positions around Health and Safety, Fire Safety, COSHH and first aid, becoming a first aid responder for the NHS.

I bring to Mount Vale experience and knowledge in many aspects of Maintenance and Health and Safety, and hope that I can support Mount Vale and make a difference to those who live and work here. I have been a keen DJ for over 25 years and love karaoke. Though I’m no Pavarotti. My favourite genre of music is country, and I love spending time in my caravan. I am very much a family man.

I look forward to this next chapter and look forward to meeting you at Mount Vale.

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