






Mount Vale, provide high-quality 24-hour nursing care and residential support, alongside expert care for those living in the dedicated Memory Lane Community.
Staff are proud to be one of the first homes to be accredited as part of Barchester’s 10-60-06 Dementia Care programme, reflecting the enhanced quality of dementia care and improved quality of life experienced by those they support. They also offer respite care and short breaks, which can be...
Care Provided by Barchester Mount Vale Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Mount Vale Care Home for full pricing details and T&Cs.
Contact Barchester Mount Vale Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Susan Carter (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (67)
- Single Rooms with ensuite Wet Room (2)
Barchester Mount Vale Care Home Reviews (94)
Barchester Mount Vale Care Home has a Review Score of 9.8 (9.792) out of 10, based on 31 reviews in the last 2 years.
Over all time Barchester Mount Vale Care Home has 94 reviews.
He received all the care in the world.
It is all done with a smile and care always.
Home is very clean and friendly with excellent caring staff. For long stay residents, this is a very good home.
My cousin was at Mount Vale Care Home for four months she was very well looked after by the staff I believed she seems to be very happy. At the end of her life with the good care, she slipped away very quickly and gracefully.
Also, I think it would be nice for the nursing staff or someone to contact us to say how they think he is doing.
Thank you for your review. We take all comments seriously and are keen to keep relatives involved in the care of their loved ones. Your father in law is very involved in his own care and discusses with the care team and me on a regular basis. He is an active member of our Residents Catering...
The care given is second to none. My husband has been a resident for over seven years. I was unable to care for him at home as he needed to be hoisted. As his illness has progressed the gentle care he gets gives me peace of mind. He has to be turned during the night and as he spends part of his day in a wheelchair, but is put in his electric chair when the carers think he needs a change of position or he is in pain. There is an excellent activities programme each day and regularly guest singers, tea parties which are themed. The chefs (2) are excellent and residents have a choice for each meal. My husband has a soft diet for his swallowing and he, too, gets a choice. My family and I recommend Mount Vale very highly.
My father received two weeks respite care having been assaulted in another home in the area. He had been living at home prior to this period. The care and kindness given to dad and his family were excellent. The staff on the dementia floor were intuitive to dads needs and helped restore his confidence, dignity and pride. They helped him smile again. Walking into Mount Vale Care Home was like walking into a big pair of open arms which embraced us all. Thank you all wholeheartedly for all you do and the difference you made to our lives.
Thank you for the care and understanding shown to my mother. The high standards of cleanliness, care and overall wellbeing are to be praised, to all members of staff. It makes our visits enjoyable and our feelings relaxed knowing that our mother is getting such excellent care. Special mention for the nurse.
Thank you for your review. It means a lot to have your feedback. Our team continue to work hard towards delivering excellent care to our residents
My experience of Mount Vale could not be better. The staff are kind and caring at all times. When a guest arrived at lunchtime, the staff went out of their way to provide an extra meal.
On arrival at Mount Vale, every member of staff go out of their way to say hello making you feel so welcome. We had a spillage in the room which went all over the furniture and my friend I was visiting. A member of staff came dashing in, cleaned up both room and my friend, reassuring that all was not a problem.
Care good. Nursing back up good. Home generally clean and cared for. Carers - attentive. Food could be improved.
Thank you for your comments. We listen to the views of all our residents with regards to the meals served. We usually discuss and work together to resolve any issues at our Bi-monthly Residents Catering Committee Meeting.
After a long time with severe right shoulder problems, I had a full replacement on 18th April 2016, On the second day I went into Mount Vale for general care and rehabilitation for two weeks. It was a most successful move and I was extremely well cared for by all levels of staff and had good nursing. I left on 2nd May to go home with help living in. My recovery has been seriously accelerated due to the care in Mount Vale.
Mount Vale has been a sanctuary where I have been able to convalesce.They understand my dementia and have been supportive, caring, compassionate, friendly etc. They have been supportive, caring, compassionate, friendly etc. They have dealt with me with great respect. All nursing staff carers, restaurant staff, laundry staff and admin staff have all been wonderful. They come and chat, they come whenever I ring the buzzer (and that's been often!) They have been a strength for my wife. Food is fine in room or in restaurant. Lovely clean, beautiful building. Clothes all beautifully cleaned. I have no hesitation to return for respite care soon.
I stayed over two nights and found everybody caring and helpful. A very pleasant quite a general atmopshere
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 April 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (60) & Events (0)
- 28 Aug 2026
Mount Vale Care Home in Northallerton is inviting residents, families, friends and members of the local community to bring along their four-legged friends for a fun-filled Dog Show on Saturday...
- 25 Jun 2026
In order to support residents’ relatives and friends, and the local community, Barchester’s Mount Vale Care Home in Northallerton is hosting a free colour analysis event and cheese and wine...
- 14 May 2026
What a wonderful couple of days we’ve had celebrating Victory in Europe Day. A lovely street party filled with scones, cream and jam, homemade cakes, a quiz, sing-alongs and watching...
There are no upcoming events for Barchester Mount Vale Care Home.
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Mount Vale Care Home.
Meet the Team (19)

Hi, I’m Sue.
I began my career in care in the early 1990s, starting as a Care Assistant. Over the years, I have progressed through various roles, including a Regional Support role, and have gained a wealth of knowledge and experience within the care sector. I have had the privilege of managing multiple homes, including working as a turnaround manager.
I am passionate about building strong teams and creating a positive environment where residents can live their best lives. Ensuring that residents receive the highest standard of care and have the best possible experience is something I truly care about.
Outside of work, I am a proud mum and have two dogs who bring lots of joy to my life. I enjoy crocheting and can never resist buying more wool! I also love going to the pictures every week and enjoy listening to music.
I feel incredibly proud of my career in care and remain passionate about making a difference to the lives of residents, their families and the teams I work with.

Hi, I’m Camille, Deputy Manager and Registered Nurse at Mount Vale Care Home.
I used to work in a different care home as a nurse, supporting residents with a variety of nursing and complex care needs. My experience in care has taught me that good nursing isn’t just about medications, observations and care plans; it’s about knowing the person behind them. Everyone has a story, and I’ve always enjoyed getting to know it.
One of my favourite parts of my role is leading and supporting our clinical team. I love coaching people, sharing knowledge and seeing someone grow in confidence. I try to be the person I wish I’d had around when I was learning: someone approachable who will help rather than make you afraid to ask questions.
I also genuinely enjoy spending time with our residents and learning about who they were before they came to live with us. They’ve had careers, families, adventures, romances, mischief and entire lives before we ever met them. Sometimes their stories are much more interesting than anything I could find on Netflix!
Outside of work, I’m a committed documentary binge-watcher, particularly anything involving true crime, investigations, war, soldiers or medicine. I also love House and Grey’s Anatomy. Apparently, working in healthcare all day and then coming home to watch fictional healthcare is my idea of switching off! On a good day, you may also find me in Wetherspoons.
I don’t have pets of my own, but I’ve managed to acquire several honorary ones! I’m friends with Ruby, a Spaniel–Black Labrador cross, and I’m the proud god-fur-parent to two cats, Whiskey and Kobe.
I take my work and responsibilities seriously, but I don’t think that means we have to be serious all the time. Care can be challenging, and sometimes a little kindness, a good conversation, and the right joke at the right time can completely change someone’s day.
At heart, I’m a people person. Whether I’m supporting a resident, coaching a colleague, solving a problem or simply making someone smile

Hi, my name is Mamta, and I’m a General Nurse at Mount Vale.
Before qualifying as a nurse in 2023, I worked as a Health Care Assistant. This experience gave me a strong passion for caring for others and supporting people in their daily lives.
One of the things I enjoy most about working at Mount Vale is spending time with our residents and their families. I love getting to know them, hearing their stories and learning about their lives and history. Building those meaningful relationships is a very special part of my role.
Outside of work, I enjoy spending time with my family. I also like keeping active through paddling and going to the gym.

Hi, I’m Brenda, a Registered Nurse at Mount Vale Care Home.
I started my nursing journey as a student and qualified as a Registered Nurse in 2012. I went on to work in London before joining the team at Mount Vale.
The warm and welcoming environment at Mount Vale, along with the wonderful residents, makes every day special. I enjoy getting to know each person, building trusting relationships and providing compassionate care that makes a genuine difference to their day.
When I am not at work, I enjoy going on nature walks and swimming. I’m also passionate about caring for others, meeting new people and making new friends.
I’m incredibly proud to be part of the Mount Vale team and feel privileged to make a positive difference to our residents every day.

Hi, my name is Yvonne, and I’m a General Nurse at Mount Vale. I qualified as a nurse in 2006 and, before joining Mount Vale, spent my nursing career working in hospitals.
My working life began in a few very different roles. I was a bingo caller in an arcade, worked as a cleaner and also spent time working in a factory. These experiences have given me a varied background and helped shape the person I am today.
One of my favourite things about working at Mount Vale is getting to know our residents and learning about their lives, experiences and stories. I really enjoy taking the time to listen and build meaningful relationships with them.
Outside of work, I’m a proud mum and enjoy spending time with my family. I love walking my dog, and I’m also a keen gardener. I have a pond at home, which I really enjoy looking after and watching the wildlife around it.

Hello, my name is Danny. I joined Mount Vale as Head Chef in August 2021.
I have over 30 years of experience as a Chef and am delighted to be working at Mount Vale to provide our wonderful residents with delicious and nutritious meals. I always ensure I plan a variety of options throughout the week, taking into consideration each resident's likes and dislikes.

Hi, my name is Louise. I have been working at Mount Vale since 2010. I am the activities coordinator. I am here to promote the well-being of our residents and ensure they have a variety of activities to get involved in. I love finding new creative ways to engage our residents and involve our local community.
I am a dementia champion for the home and enjoy continuing to learn and find more things I can do to help promote the well-being of our residents.
I love spending time with each individual, getting to know them so I can add individual needs into our plans. I love building strong relationships with our residents and families.
I am a crafty person and can be found doing diamond art and lots of other creative things when I am not at work. I love spending time with my family and going for walks with my dog Dottie and cuddling my cat Loki.

Hello, my name is Julie.
I have been working at Mount Vale since 2014 and take great pride in my work. My job is to manage our housekeeping team to ensure our residents' homes are well kept and always clean.
I enjoy spending time with the residents, and I always make sure I make time to chat with them.

Hi, my name is Corallee. Before joining Mount Vale in 2026, I worked in retail and spent time caring for my nan, which was a very special and rewarding experience for me.
I really enjoy spending time with the residents at Mount Vale, getting to know them, listening to their stories and learning about their lives and history. I feel it is important to build genuine connections and make each person feel valued and heard.
Outside of work, I have two cocker spaniels who keep me busy! I love taking them for walks and enjoying the outdoors. In my spare time, I also enjoy reading and embroidery.
I’m really enjoying my time at Mount Vale and look forward to continuing to get to know our wonderful residents and being part of their lives.

Hi, my name is Shona.
I have been with Mount Vale since 2009, and being receptionist, my job is to welcome all new residents, loved ones and visitors to the home with an inviting smile! As well as answer our incoming phone calls. If you have any questions about our home, please give us a call. I am always happy to help.
I love my job because I meet or talk to someone new every day!

Hi, I’m Dorothy, a Care Assistant at Mount Vale Care Home.
I have worked in care for many years in Scotland, where I have gained valuable experience supporting and caring for others. I truly enjoy my role and love getting to know our residents, learning about their lives, interests and experiences. Building meaningful relationships with residents and making a positive difference to their day is something I find especially rewarding.
Outside of work, I enjoy walking, listening to music and spending quality time with my family. I’m a proud mum, and my family means a great deal to me.
I’m also a proud dog owner and love spending time with my four-legged friend.

Hi, I’m Sandeep. I previously worked as a delivery driver and project engineer, which gave me a varied range of experience and helped me develop a wide range of skills.
I really enjoy spending time with our residents and getting to know them as individuals. Building relationships, listening to their stories and learning about their lives is something I find very rewarding.
Outside of work, I enjoy walking, going to the gym, spending time with cars and, most importantly, spending quality time with my family.

Hi, I’m Shaki, a Healthcare Assistant at Mount Vale Care Home.
Before joining Mount Vale, I worked as an agency support worker and, before that, as an administrative officer in my home country. These roles gave me valuable experience supporting others, which I have been able to bring into my role at Mount Vale.
I really enjoy getting to know our residents and spending time with them. Building positive relationships and being there to support people is something I find very rewarding, and I believe that kindness can make a real difference, especially when someone is going through a difficult time.
Outside of work, I enjoy spending quality time with my family. I also love reading and jogging, which helps me stay active and fit.
I don’t have a particular pet, but I do enjoy watching squirrels from afar! I’m also someone who genuinely enjoys helping people who may be struggling or in need of support, and I believe that everyone deserves kindness and understanding.

Hi, my name is Tracy. I joined Mount Vale in 2014, and I am a hostess.
I love my job as I am able to have lovely conversations with all of our residents and relatives every day. Previous to working at Mount Vale, I was a housekeeper or BT for 18 years, as well as being a creche leader at my local leisure centre.
Outside of work, I enjoy walking my dog and spending time with my family. I love animals, and I love to go out on adventures.

Hello, my name is Bill. I joined Mount Vale in 2024.
I am the gardener here, and I love being out creating beautiful grounds for the residents, family and community to enjoy. I enjoy gardening, playing pool, wildlife and going on holidays. I am proud to say I have won awards for Stockwell Council for the 'Britain in Bloom' and a gold medal at the Cheshire Show.
In my spare time, I also enjoy fundraising for charities.

Hello, my name is Carol.
I have worked at Mount Vale since 2009. I have always worked in the housekeeping team - before my career started at Mount Vale, I worked at another care home as well as a hospital. I love my job because I get to chat with each resident every day and hear all about their life stories.
Outside of work, I like to go for walks and visit my local pub with my friends and colleagues to socialise.

Hi, I’m Lynne.
I have had a varied career and have enjoyed many different roles over the years. I worked as an office junior at Boots for 20 years, ran a pub for a couple of years, and have experience in home care and as a Healthcare Assistant with the NHS. I also worked in retail before retiring. After retirement, I joined Mount Vale Care Home, where I now work as a receptionist and cleaner.
I really enjoy spending time with our residents, learning about them and helping to make a positive difference to their day. I’m a real people person and enjoy getting to know everyone.
When I’m not at work, I enjoy doing jigsaws, reading, watching sport and completing crosswords. I also love walking my greyhound and spending time with my four-legged friend.

Hi, I am Joanna. I am the hairdresser at Mount Vale and have been since 2021.
I have been a hairdresser for over 30 years. I love being able to come to Mount Vale and get to know all the residents and hear their stories while doing their hair. I find it a very rewarding job.
Outside of work, I love spending time with my family and walking my rescue dog, Hannah.

Hi, my name is Neil, and I’m the Regional Home Trainer at Mount Vale.
Before joining Mount Vale, I worked as a Health and Safety Officer and Training Manager, bringing my experience and passion for supporting people into my role today.
My favourite thing about Mount Vale is the residents. I really enjoy spending time talking with them, getting to know them and hearing their stories. I also enjoy supporting the staff team with their training and helping them develop the skills and confidence they need to provide the best possible care.
Outside of work, I’m a proud dad and enjoy keeping active. I love playing golf, fishing and going for walks with my Springer Spaniel.
I’m proud to be part of the Mount Vale team and enjoy making a positive difference to both our residents and staff.
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