Barchester Mount Vale Care Home

Yafforth Road, Northallerton DL7 8UE
Review Us
9.7 84 Reviews
  • Barchester Mount Vale Care Home, Northallerton
Mount Vale, provide high-quality 24-hour nursing care and residential support, alongside expert care for those living in the dedicated Memory Lane Community.

Staff are proud to be one of the first homes to be accredited as part of Barchester’s 10-60-06 Dementia Care programme, reflecting the enhanced quality of dementia care and improved quality of life experienced by those they support. They also offer respite care and short breaks, which can be pre-booked up to a year in advance.

A beautifully restored, former maternity hospital, Mount Vale is located in the scenic Northallerton. It has easy access to both the North Yorkshire Dales, Cleveland and the historic city of York.

The home is also situated close to Thirsk, Ripon, Yarm, Stokesley, Richmond and Bedale, so is well placed for visiting friends and family, who are always welcome.

The care home is ideally suited to meet your needs, so why not call in for a cup of tea or coffee and see for yourself? Staff look forward to seeing you soon.
Show Barchester Mount Vale Care Home on the Map

Care Provided by Barchester Mount Vale Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1609

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Mount Vale Care Home to find out the exact price for your requirements.

Contact Barchester Mount Vale Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Mount Vale Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Trudi Gilliespie (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (67)
  • Single Rooms with Ensuite Wet Room (2)

Barchester Mount Vale Care Home Reviews (84)

9.7

Barchester Mount Vale Care Home has a Review Score of 9.7 (9.746) out of 10, based on 26 reviews in the last 2 years.
Over all time Barchester Mount Vale Care Home has 84 reviews.

Overall Experience
  • 66
  • 16
  • 2
  • 0
  • 0
Date Published
  • 84
  • 14
  • 19
  • 26
  • 58
Reviewer Connection to Barchester Mount Vale Care Home
  • 29
  • 8
  • 7
  • 7
  • 6
  • 5
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 84, showing 81-84
Review from David H (Resident) published on 14 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care good. Nursing back up good. Home generally clean and cared for. Carers - attentive. Food could be improved.
Reply from Helen Lewis, General Manager at Barchester Mount Vale Care HomeThank you for your comments. We listen to the views of all our residents with regards to the meals served. We usually discuss and work together to resolve any issues at our Bi-monthly Residents Catering Committee Meeting.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brenda T (Resident) published on 12 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a long time with severe right shoulder problems, I had a full replacement on 18th April 2016, On the second day I went into Mount Vale for general care and rehabilitation for two weeks. It was a most successful move and I was extremely well cared for by all levels of staff and had good nursing.
I left on 2nd May to go home with help living in. My recovery has been seriously accelerated due to the care in Mount Vale.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael B (Resident) published on 20 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mount Vale has been a sanctuary where I have been able to convalesce.They understand my dementia and have been supportive, caring, compassionate, friendly etc. They have been supportive, caring, compassionate, friendly etc. They have dealt with me with great respect. All nursing staff carers, restaurant
staff, laundry staff and admin staff have all been wonderful. They come and chat, they come whenever I ring the buzzer (and that's been often!) They have been a strength for my wife. Food is fine in room or in restaurant. Lovely clean, beautiful building. Clothes all beautifully cleaned. I have no hesitation to return for respite care soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dorothy H (Sister of Resident) published on 15 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I stayed over two nights and found everybody caring and helpful. A very pleasant quite a general atmopshere
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.746)

Overview of Review Score

The Review Score of 9.7 (9.746) out of 10 for Barchester Mount Vale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.746 for Barchester Mount Vale Care Home is calculated as follows: ( (248 Excellents x 5) + (49 Goods x 4) + (12 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 311 Ratings = 4.746
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Mount Vale Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Apr 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (11)

Meet the Team (5)

Trudi

Trudi Gillespie

Job Title: General Manager

I have over 10 years' experience in care and it is the best job in the world! I started my career as a Care Assistant, before being promoted to Deputy Manager at our sister home, Springvale Court and progressing to General Manager at Appletree. In 2024, I joined the team at Mount Vale.

Sarah

Sarah Van Der Merwe

Job Title: Home Administrator

Hi, my name is Sarah and I am the Home Administrator here at Mount Vale. I joined the homes team in June 2024, previously working as an administration assistant in our sister home, Briardene. I have been working for Barchester since 2021. I deal with all aspects of the administration of the home to ensure it runs smoothly, from invoicing, ordering, recruitment, and setting up contracts, to manning reception; there's never a dull day!

Danny

Danny Dixon

Job Title: Head Chef

Danny joined us as a Head Chef at Mount Vale in August 2021.


Danny has over 30 years of experience as a chef and is delighted to be working at Mount Vale to provide our wonderful residents with delicious and nutritious meals.

Louise

Louise Chapman

Job Title: Activities Coordinator Joined: 2010

Hi, my name is Louise. I have been working at Mount Vale since 2010. I am the activities coordinator. I am here to promote the well-being of our residents and ensure they have a variety of activities to get involved in. I love finding new creative ways to engage our residents and involve our local community.


I am a dementia champion for the home and enjoy continuing to learn and find more things I can do to help promote the well-being of our residents.


I love spending time with each individual, getting to know them so I can add individual needs into our plans. I love building strong relationships with our residents and families.


I am a crafty person and can be found doing diamond arts and lots of other creative things when I am not at work. I love spending time with my family and going for walks with my dog Dottie and cuddling my cat Loki.

Shaun

Shaun Van Der Merwe

Job Title: Head of Maintenance Joined: 2025

Hello, my name is Shaun, and I am the Head of Maintenance here at Mount Vale.


I started life out chasing a dream of being a chef. I fulfilled that dream, but due to an accident, I wanted to pursue a health and safety-oriented working life. Something I was always interested in. I have held many positions around Health and Safety, Fire Safety, COSHH and first aid, becoming a first aid responder for the NHS.


I bring to Mount Vale experience and knowledge in many aspects of Maintenance and Health and Safety, and hope that I can support Mount Vale and make a difference to those who live and work here. I have been a keen DJ for over 25 years and love karaoke. Though I’m no Pavarotti. My favourite genre of music is country, and I love spending time in my caravan. I am very much a family man.


I look forward to this next chapter and look forward to meeting you at Mount Vale.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Mount Vale Care Home to verify any information. View our terms and conditions. Barchester Mount Vale Care Home has an Enhanced Service - more info.