7 Bentinck Villas, Elswick, Newcastle upon Tyne, NE4 6UR
View Full Details of Westwood LodgeI love living here. I like the staff, and I like the food. I like the staff when they take me out shopping. The staff are very kind and I want to stay here forever. I like the other people, and when we have music and dancing in the lounge. My room is lovely and the staff help me clean it
My husband has resided at Westwood Lodge for 5 years now. He has always received good care, he is now getting great care. He now has a TV and radio in his room which he didn't have. He is having hair cuts regularly and his mood and appearance is a lot better. The staff have improved, the home has improved and the general feels of the home is better. Thanks to the new manager and l hope it continues.
My brother has been a resident at Westwood Lodge for a couple of years. Since the new manager has taken over I have noticed the improvement. The staff are caring and considerate. My brother is well cared for and happy. I have noticed a difference in staff attitude and response to requests. The manager has always been very receptive to input and communication has improved greatly. I feel that the manager is now focused on quality care and this is reassuring after the last 18 months
I love the care I get. Staff are very understanding to me, especially the manager who is great and I can talk to him in private. I feel safe now.
My brother has been a resident at Westwood Lodge for a number of years and during that time has received excellent care especially as he has multiple health problems and at times can display challenging behaviour. Any concerns I have had regarding his health have received immediate attention and the staff are friendly and helpful at all times.
The staff are very helpful, caring and considerate towards my sister and trusting in her care.
My brother was a resident in Westwood lodge until October 2016 until he, unfortunately, he passed away. I could not fault the care he received from staff on the unit. They kept us up to date with all his care and his needs.and when he had to go into hospital on more than 1 occasion they were very supportive to us as a family. The manager was lovely to us from the start and always made time to chat with us if need be. There was 1 staff member in particular that my brother really liked, she always made time to come and chat with him and made sure he was comfortable. Always offered coffee as soon as we went in. Brilliant care.
I love living here. I like the staff, and I like the food. I like the staff when they take me out shopping. The staff are very kind and I want to stay here forever. I like the other people, and when we have music and dancing in the lounge. My room is lovely and the staff help me clean it
My husband has resided at Westwood Lodge for 5 years now. He has always received good care, he is now getting great care. He now has a TV and radio in his room which he didn't have. He is having hair cuts regularly and his mood and appearance is a lot better. The staff have improved, the home has improved and the general feels of the home is better. Thanks to the new manager and l hope it continues.
My brother has been a resident at Westwood Lodge for a couple of years. Since the new manager has taken over I have noticed the improvement. The staff are caring and considerate. My brother is well cared for and happy. I have noticed a difference in staff attitude and response to requests. The manager has always been very receptive to input and communication has improved greatly. I feel that the manager is now focused on quality care and this is reassuring after the last 18 months
I love the care I get. Staff are very understanding to me, especially the manager who is great and I can talk to him in private. I feel safe now.
My brother has been a resident at Westwood Lodge for a number of years and during that time has received excellent care especially as he has multiple health problems and at times can display challenging behaviour. Any concerns I have had regarding his health have received immediate attention and the staff are friendly and helpful at all times.
The staff are very helpful, caring and considerate towards my sister and trusting in her care.
My brother was a resident in Westwood lodge until October 2016 until he, unfortunately, he passed away. I could not fault the care he received from staff on the unit. They kept us up to date with all his care and his needs.and when he had to go into hospital on more than 1 occasion they were very supportive to us as a family. The manager was lovely to us from the start and always made time to chat with us if need be. There was 1 staff member in particular that my brother really liked, she always made time to come and chat with him and made sure he was comfortable. Always offered coffee as soon as we went in. Brilliant care.