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Westwood Lodge

7 Bentinck Villas, Elswick, Newcastle upon Tyne, Tyne & Wear NE4 6UR
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Westwood Lodge, Newcastle upon Tyne

Care Provided by Westwood Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,007From £1,007
Residential Dementia CareFrom £1,375From £1,375
Nursing CareFrom £1,007From £1,007
Nursing Dementia CareFrom £1,375From £1,375

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Tracey Dixon(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 4

Room Information

  • Single Rooms (44)

Visiting

  • Please call Westwood Lodge to arrange a visit.

Parking

  • Parking is available on-site
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Westwood Lodge Reviews (8)

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8.6

Westwood Lodge has a Review Score of 8.6 (8.634) out of 10, based on 4 reviews in the last 2 years. Over all time Westwood Lodge has 8 reviews.

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Review from Catherine T (Wife of Resident) published on 8 May 2026 Submitted via Website
Overall Experience
My husband has been in the care of Westwood Lodge staff since 2013. He has been well looked after during this time.
In March this year he became very frail and a member of staff phoned to let me know he was close to end of life care.
I went to be with him and stayed with him and the staff kept vigil all night by seeing to my husbands care needs and also looking after me too.

I cannot thank the staff enoogh for the care and compassion they have shown us both over the years.

Reply from Daniel Cleough, Group Operations Director at Westwood Lodge

Thank you for taking the time to share such heartfelt feedback about Westwood Lodge.

We are deeply touched by your kind words and feel privileged to have cared for your husband over so many years. Supporting both residents and their families through every stage of their journey is something that...  

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Review from P P (Resident / Service User) published on 13 October 2025 Submitted via Website
Overall Experience

I love living here. I like the staff, and I like the food. I like the staff when they take me out shopping. The staff are very kind and I want to stay here forever. I like the other people, and when we have music and dancing in the lounge. My room is lovely and the staff help me clean it

Reply from Dr Vivek Gupta, CEO at Westwood Lodge

Thank you so much for your 5-star review of the home. It means so much to the whole team at the home- we are so glad to hear that you love living at the home and the team help you to live an independent life by taking you out shopping. We will ensure your review is passed on to the whole team.

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Review from G W (Wife of Resident) published on 25 September 2025 Submitted via Website
Overall Experience
My husband has resided at Westwood Lodge for 5 years now.
He has always received good care, he is now getting great care.
He now has a TV and radio in his room which he didn't have. He is having hair cuts regularly and his mood and appearance is a lot better. The staff have improved, the home has improved and the general feels of the home is better.

Thanks to the new manager and l hope it continues.

Reply from Dr Vivek Gupta, CEO at Westwood Lodge

Thank you so much for your lovely and kind review which means the world to the whole team. We are so glad to hear that he is getting better and that you are happy with the care he is getting. I will ensure your kind words are passed onto the whole team

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Review from H T (Sister of Resident) published on 11 September 2025 Submitted via Website
Overall Experience

My brother has been a resident at Westwood Lodge for a couple of years. Since the new manager has taken over I have noticed the improvement. The staff are caring and considerate. My brother is well cared for and happy. I have noticed a difference in staff attitude and response to requests. The manager has always been very receptive to input and communication has improved greatly. I feel that the manager is now focused on quality care and this is reassuring after the last 18 months

Reply from Dr Vivek Gupta, CEO at Westwood Lodge

Thank you for your kind words. It really means the world to the whole team. We are so glad to hear your brother is well cared for and happy. We will ensure your kind words are passed onto the whole team.Yours Sincerely

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Review from Patrick M (Resident / Service User) published on 8 August 2019 Submitted via Postal Card
Overall Experience
I love the care I get. Staff are very understanding to me, especially the manager who is great and I can talk to him in private.

I feel safe now.

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Review from Lelia P (Sister of Resident) published on 8 March 2019 Submitted via Postal Card
Overall Experience

My brother has been a resident at Westwood Lodge for a number of years and during that time has received excellent care especially as he has multiple health problems and at times can display challenging behaviour. Any concerns I have had regarding his health have received immediate attention and the staff are friendly and helpful at all times.

Reply from Dr Vivek Gupta, Director at Westwood Lodge

Dear Lelia,

Thank you for your lovely review. Your kind words mean a lot to all the hardworking staff at Westwood who are dedicated to providing excellent personalised care.

Best Wishes.

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Review from Ron B (Brother of Resident) published on 26 February 2019 Submitted via Postal Card
Overall Experience

The staff are very helpful, caring and considerate towards my sister and trusting in her care.

Reply from Dr Vivek Gupta, Director at Westwood Lodge

Dear Ron

Thank you for your kind words. I will ensure your lovely review is passed onto all the hardworking staff who are all passionate in providing excellent person-centred care.

Best wishes

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Review from Joanne H (Sister of Resident) published on 26 October 2017 Submitted via Website
Overall Experience
My brother was a resident in Westwood lodge until October 2016 until he, unfortunately, he passed away.
I could not fault the care he received from staff on the unit.
They kept us up to date with all his care and his needs.and when he had to go into hospital on more than 1 occasion they were very supportive to us as a family.
The manager was lovely to us from the start and always made time to chat with us if need be.
There was 1 staff member in particular that my brother really liked, she always made time to come and chat with him and made sure he was comfortable.
Always offered coffee as soon as we went in.

Brilliant care.

Reply from Dr Vivek Gupta, Director at Westwood Lodge

Thank you for your kind words. The staff at Westwood Lodge work extremely hard to provide excellent care and I am glad to hear your brother had such a positive experience. I will ensure your kind words are passed onto the staff.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 September 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Frequently Asked Questions about Westwood Lodge

What types of Care is Westwood Lodge registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Westwood Lodge have?

There are 44 Single Rooms.

What are the Facilities & Services at Westwood Lodge?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Westwood Lodge to the centre of Newcastle upon Tyne?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westwood Lodge to verify any information. View our terms and conditions. Westwood Lodge has a Basic Service -more info.