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Hedley Road, Royal Quays, North Shields, NE29 6XP
View full details of Prince's CourtLatest Reviews for Prince's Court
04 March 2026
Excellent care.
10 February 2026
I have found the staff at Prince's Court very cheerful and very helpful to my requests with my brother-in-law's needs (he suffers from multiple health problems and is now terminally ill). It is always clean and smell-free in all areas.
20 January 2026
Prince's Court was outstanding, following my surgery. I have so much admiration for the staff as they work so hard. They all have a professional manner. The physio treatment was Mon-Fri and was superb. If you want to help yourself, they go above and beyond. My elderly mother was in a care home and
unfortunately no longer with us. I wish I had known about Prince's Court for her.
05 January 2026
Prince's Court is the only place we felt comfortable placing my dad. My dad was really happy.
A special thanks to Martha and her team. They took the time to get to know my dad looking past his dementia.
Prince's Court is the best around, all staff are great and the whole place is extremely clean.
23 December 2025
Very good. My only problem food could be a bit hotter. Staff excellent.
31 October 2025
I am delighted about how Dad has settled into Prince's Court. I have been impressed at the care that Dad receives from the staff and how well they have got to know him and his needs. The whole team are always welcoming to me and my family, as well as our dog Hattie. Nothing has been too much
trouble to arrange. I am particularly over the moon that Prince's Court have facilitated my Dad being able to see my Mum who is in another care home each week. They realised that seeing Mum is vital for his wellbeing and prioritised this. Today I was able to book out a room to bring my mum's cousin and my mum to visit Dad. This was the first time the three of them had been together in years.
I know that Dad is safe and well cared for and this means so much. Thank you.
24 October 2025
Princes Court provided a friendly, caring and professional home for our dear friend. He required nursing care and was treat with dignity and respect throughout his time there. He was provided with a nice clean room with private facilities with appropriate safety measures in place.
Princes Court
is a bright and airy building with spacious corridors and handrails on either side, communal day rooms and gardens for residents and family to enjoy. Residents are encouraged to take part in their activities programme bringing them together. The meals are extremely good - all home cooked food - varied menus and enjoyed very much by our friend.
Our admiration and thanks go to all the staff in Princes Court from management to nurses, to all caring staff, the catering team and cleaners, all of whom do an amazing job.
In our opinion we would have no reservations about choosing this Care Home for your loved one.
Well done to Princes Court
24 October 2025
Mum was very well looked after by the whole team of carers, nurses, physios, and catering staff. The whole stay was very positive and cheerful, and this helped her to recover quickly.
02 October 2025
We were reluctant to place our mum in a care home, but due to progressing dementia, we had no option. A room was available at Prince's Court. She receives excellent care and settled quickly. Our mum appears to be content here. The manager is lovely and the staff are great. Our mum is treated with
care and dignity. I can't praise the staff and manager enough. I would definitely recommend Prince's Court to others. Thank you for caring for our mum.
19 September 2025
Happy with the service. The staff were supportive and helpful.
26 August 2025
I was admitted to Royal Quay's intermediate care unit following a fall resulting in a broken leg and muscle deconditioning. From arriving on the unit to being discharged, the service of care of all the team has been excellent. The physio team are brilliant and take such care and consideration of
everyone they support on their way to recovery. The unit itself has a lovely, friendly feel to it and the carers make everyone feel at ease and relaxed. I can't praise the staff enough for all of the help I received during my time there.
31 July 2025
Since entering the rehabilitation centre, 4 weeks ago, I have found the service given to be outstanding. The food was wonderful; plenty of variety and always hot. Every member of staff was friendly and polite and above all ready to give help whenever needed. I must admit to being very emotional when
saying goodbye to staff.
29 July 2025
I cannot speak highly enough about the support and care my Dad is getting in the intermediate rehab area. All teams - nursing, support, physio, OT, admin - are professional, knowledgeable, respectful, responsive, engaging and cheerful. He is so encouraged and motivated to get better, and the
quality, variety and frequency of his food has him eating and building up his strength better than ever. We're so grateful. Thank you!
24 July 2025
Nice friendly unit. Great staff. Good physio dept. Very helpful. All in all, 5 stars!!
28 May 2025
Staff very pleasant and caring. Patients could do with being showered alternate days.
14 April 2025
My relative has always praised the staff at the home, she was very happy with her care and the only reason she left was because she wanted to try again at home. We have as a family always found the staff to be very helpful and polite. We wish to thank you all for her excellent care.
08 April 2025
Dad has been living in this home for the last 4 years, over this time I believe he was well taken care of. Staff were all very friendly and took the time to speak to dad every time they passed him. There may have been a couple of small issues during his stay but these were always dealt with
promptly. Any worries I had about the home were quickly discounted when I saw the big smile on his face when staff came into the room.
29 January 2025
Dad got settled in on Christmas Eve after a rushed search for respite. Prince's Court was by far the best we had on offer and very competitive.
The staff are lovely, the managers are very professional and approachable and listen to concerns.
Dad is well cared for and safe. Those were our biggest
concerns.
17 December 2024
Mum spent only 6 weeks in Prince's Court but the care and respect that was given was exemplary. I noticed even when staff were helping other residents they just took so much time to help and listen to everyone. Mum was so glad to be cared for and felt comfortable in her room. I've never experienced
care like it and can only say to everyone, managers, carers, nurses, admin, and cleaners; well-done everyone. They all greeted you with a smile and nothing was a trouble to them. Sadly Mum died and throughout the whole process, we were treated with dignity and respect. Thanks again to everyone concerned.
29 November 2024
Despite being kept very busy, staff were always cheerful, pleasant and helpful.
The family member's room was clean and with every necessary comfort, bathroom clean and roomy, basin rather small.
Staff gave willingly of their time to discuss the welfare of my relative. Liaison with care home and
surgery before discharge was very efficient.
Latest Reviews for Prince's Court
04 March 2026
Excellent care.
10 February 2026
I have found the staff at Prince's Court very cheerful and very helpful to my requests with my brother-in-law's needs (he suffers from multiple health problems and is now terminally ill). It is always clean and smell-free in all areas.
20 January 2026
Prince's Court was outstanding, following my surgery. I have so much admiration for the staff as they work so hard. They all have a professional manner. The physio treatment was Mon-Fri and was superb. If you want to help yourself, they go above and beyond. My elderly mother was in a care home and
unfortunately no longer with us. I wish I had known about Prince's Court for her.
05 January 2026
Prince's Court is the only place we felt comfortable placing my dad. My dad was really happy.
A special thanks to Martha and her team. They took the time to get to know my dad looking past his dementia.
Prince's Court is the best around, all staff are great and the whole place is extremely clean.
23 December 2025
Very good. My only problem food could be a bit hotter. Staff excellent.
31 October 2025
I am delighted about how Dad has settled into Prince's Court. I have been impressed at the care that Dad receives from the staff and how well they have got to know him and his needs. The whole team are always welcoming to me and my family, as well as our dog Hattie. Nothing has been too much
trouble to arrange. I am particularly over the moon that Prince's Court have facilitated my Dad being able to see my Mum who is in another care home each week. They realised that seeing Mum is vital for his wellbeing and prioritised this. Today I was able to book out a room to bring my mum's cousin and my mum to visit Dad. This was the first time the three of them had been together in years.
I know that Dad is safe and well cared for and this means so much. Thank you.
24 October 2025
Princes Court provided a friendly, caring and professional home for our dear friend. He required nursing care and was treat with dignity and respect throughout his time there. He was provided with a nice clean room with private facilities with appropriate safety measures in place.
Princes Court
is a bright and airy building with spacious corridors and handrails on either side, communal day rooms and gardens for residents and family to enjoy. Residents are encouraged to take part in their activities programme bringing them together. The meals are extremely good - all home cooked food - varied menus and enjoyed very much by our friend.
Our admiration and thanks go to all the staff in Princes Court from management to nurses, to all caring staff, the catering team and cleaners, all of whom do an amazing job.
In our opinion we would have no reservations about choosing this Care Home for your loved one.
Well done to Princes Court
24 October 2025
Mum was very well looked after by the whole team of carers, nurses, physios, and catering staff. The whole stay was very positive and cheerful, and this helped her to recover quickly.
02 October 2025
We were reluctant to place our mum in a care home, but due to progressing dementia, we had no option. A room was available at Prince's Court. She receives excellent care and settled quickly. Our mum appears to be content here. The manager is lovely and the staff are great. Our mum is treated with
care and dignity. I can't praise the staff and manager enough. I would definitely recommend Prince's Court to others. Thank you for caring for our mum.
19 September 2025
Happy with the service. The staff were supportive and helpful.
26 August 2025
I was admitted to Royal Quay's intermediate care unit following a fall resulting in a broken leg and muscle deconditioning. From arriving on the unit to being discharged, the service of care of all the team has been excellent. The physio team are brilliant and take such care and consideration of
everyone they support on their way to recovery. The unit itself has a lovely, friendly feel to it and the carers make everyone feel at ease and relaxed. I can't praise the staff enough for all of the help I received during my time there.
31 July 2025
Since entering the rehabilitation centre, 4 weeks ago, I have found the service given to be outstanding. The food was wonderful; plenty of variety and always hot. Every member of staff was friendly and polite and above all ready to give help whenever needed. I must admit to being very emotional when
saying goodbye to staff.
29 July 2025
I cannot speak highly enough about the support and care my Dad is getting in the intermediate rehab area. All teams - nursing, support, physio, OT, admin - are professional, knowledgeable, respectful, responsive, engaging and cheerful. He is so encouraged and motivated to get better, and the
quality, variety and frequency of his food has him eating and building up his strength better than ever. We're so grateful. Thank you!
24 July 2025
Nice friendly unit. Great staff. Good physio dept. Very helpful. All in all, 5 stars!!
28 May 2025
Staff very pleasant and caring. Patients could do with being showered alternate days.
14 April 2025
My relative has always praised the staff at the home, she was very happy with her care and the only reason she left was because she wanted to try again at home. We have as a family always found the staff to be very helpful and polite. We wish to thank you all for her excellent care.
08 April 2025
Dad has been living in this home for the last 4 years, over this time I believe he was well taken care of. Staff were all very friendly and took the time to speak to dad every time they passed him. There may have been a couple of small issues during his stay but these were always dealt with
promptly. Any worries I had about the home were quickly discounted when I saw the big smile on his face when staff came into the room.
29 January 2025
Dad got settled in on Christmas Eve after a rushed search for respite. Prince's Court was by far the best we had on offer and very competitive.
The staff are lovely, the managers are very professional and approachable and listen to concerns.
Dad is well cared for and safe. Those were our biggest
concerns.
17 December 2024
Mum spent only 6 weeks in Prince's Court but the care and respect that was given was exemplary. I noticed even when staff were helping other residents they just took so much time to help and listen to everyone. Mum was so glad to be cared for and felt comfortable in her room. I've never experienced
care like it and can only say to everyone, managers, carers, nurses, admin, and cleaners; well-done everyone. They all greeted you with a smile and nothing was a trouble to them. Sadly Mum died and throughout the whole process, we were treated with dignity and respect. Thanks again to everyone concerned.
29 November 2024
Despite being kept very busy, staff were always cheerful, pleasant and helpful.
The family member's room was clean and with every necessary comfort, bathroom clean and roomy, basin rather small.
Staff gave willingly of their time to discuss the welfare of my relative. Liaison with care home and
surgery before discharge was very efficient.