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Prince's Court

Hedley Road, Royal Quays, North Shields, Tyne & Wear NE29 6XP
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Prince's Court, North Shields
Prince's Court, North Shields
Prince's Court, North Shields

At Prince’s Court Care Home the staff pride themselves on giving visitors a warm and welcoming greeting when they arrive, whoever they are. That’s what you’d expect, because Prince’s Court is in North Shields, close to Newcastle and in the North East people are known for their friendliness and hospitality.

Staff at the home are very professional, committed and caring, and work hard to forge close relationships with residents, getting to...  

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Care Provided by Prince's Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Prince's Court to confirm what's included and get a personalised quote:

Good to Know

Group / Owner

Person in charge

  • Sylvia Dixon (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2003

Room Information

  • Single Rooms (73)
  • Couples/Companion Rooms (1)

Prince's Court Reviews (107)

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9.7

Prince's Court has a Review Score of 9.7 (9.690) out of 10, based on 38 reviews in the last 2 years. Over all time Prince's Court has 107 reviews.

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Showing 107 reviews matching selected criteria
Review from Alastair P (Son of Resident) published on 27 August 2026 Submitted via Website
Overall Experience
Well maintained home staffed by lots of very caring and hard-working carers.
My father was well taken care of by Martha, Rushna, Ni and Maria in particular, but there were many others. They kept him clean, checked on him regularly.
Especially important was the fact that they formed a bond with my step-mother so she was reassured that he was taken care of and that she did not feel to overwhelmed during this stressful time.

Managers Sylvia and Sharon were also very helpful in making sure administration concerns did not get in the way of the excellent care.

Reply from Francesca MacDuff-Varley, Marketing Manager at Prince's Court

Thank you for taking the time to write such a lovely review, your kind words about our Colleagues and excellent scores will be shared with all our team at Princes Court.

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Review from Audrey C (Respite Resident) published on 18 August 2026 Submitted via Postal Card
Overall Experience

When I came to the service after spinal surgery and being in intensive care at RVI I found the service to be brilliant and very caring and patient all staff were excellent and assisted me greatly in my recovery Especially the amazing physiotherapists. The food was home cooked and wholesome and could not be faulted. I would recommend to anyone who needs this service! Thank you so much to all

Reply from Francesca MacDuff-Varley, Marketing Manager at Prince's Court

Thank you for your wonderful review - we hope you have a speedy recovery and will pass your feedback to all our team members.

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Review from R T (Daughter of Resident) published on 7 August 2026 Submitted via Postal Card
Overall Experience
My mother entered Princes Court after she fell and broke her wrist in her own house. She was frail, confused and could not walk unaided. She also had hallucinations, linked to Parkinsons & was only 7 stone.

The excellent care at Princes Court has helped her gain weight, walk (with a walker) and be happy. The medication, food & drink and stimulation from staff & activities has made a HUGE difference. Most of all - I know she's safe & cared for.

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Review from Joanene D (Daughter of Resident) published on 7 August 2026 Submitted via Postal Card
Overall Experience

The care, dignity provided throughout our dads residency was excellent. The team talked us and reassined us when dad was ent of life. The day and night shift do an amazing job. They are compassionate and caring in everyway.

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Review from Olive R (Respite Resident) published on 23 July 2026 Submitted via Postal Card
Overall Experience

Since I came two weeks ago, I find every one polite, friendly, and willing to help at any time.

Reply from Francesca MacDuff-Varley, Marketing Manager at Prince's Court

Thank you for your wonderful 5-star review, your kind words and feedback will be shared with all our Princes Court team.

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Review from Kathleen A (Respite Resident) published on 20 July 2026 Submitted via Postal Card
Overall Experience
I have been treat really well since I came here for rehab over 2 weeks ago. Staff are friendly & caring & will do anything you ask them. I can't believe how well my physio is going, I've improved so much since I came in, girls are amazing, as are all the staff.

I would recommend Royal Quays to anyone who needed some physio & help going home.

Reply from Francesca MacDuff-Varley, Marketing Manager at Prince's Court

Thank you for your lovely review, your wonderful feedback will be shared with all the team.

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Review from Margaret H (Respite Resident) published on 1 July 2026 Submitted via Postal Card
Overall Experience

I was admitted on 28/4/26 for rehabilitation from a hospice. I have received excellent care from all employees. Medical staff, physios, occ/therapists, all staff considerate and caring, cannot fault anything. Rest and recuperation, excellent meals have restored my health. Cannot thank staff of Prince's Court enough.

Reply from Francesca MacDuff-Varley, Marketing Manager at Prince's Court

Thank you for our wonderful review - this will be shared with all our team.

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Review from A M (Husband of Resident) published on 26 June 2026 Submitted via Postal Card
Overall Experience

All too often nowadays people are ready to criticise and complain - however this cannot be said of Prince's Court - Rehabilitation Unit. All their staff seem so dedicated and only too willing to help - my wife and I appreciate this service.

Reply from Francesca MacDuff-Varley, Marketing Manager at Prince's Court

Thank you for your kind and thoughtful feedback. We're delighted to hear that you and your wife have had such a positive experience at Prince's Court Rehabilitation Unit. Your recognition of our team's dedication and support means a great deal, and we're proud to provide a service you truly appreciate.

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Review from P D (Respite Resident) published on 4 June 2026 Submitted via Postal Card
Overall Experience

This was rehabilitation care. Accommodation and food very good, above satisfaction. Nice to have physio, etc., all in one place. Certainly aided recovery. While my house was being adapted. Staff outstanding.

Reply from Francesca MacDuff-Varley, Marketing Manager at Prince's Court

Thank you for your wonderful review, your lovely feedback will be passed to all our team.

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Review from Mary M (Respite Resident) published on 4 June 2026 Submitted via Postal Card
Overall Experience

Until 3 weeks ago I had never heard of this fantastic rehab establishment. What a wonderful progressive time I have had - all staff are a joy.

Reply from Francesca MacDuff-Varley, Marketing Manager at Prince's Court

Your positive feedback and kind words will be shared with all our Princes Court team, thank you!

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Review from Carol B (Respite Resident) published on 4 June 2026 Submitted via Postal Card
Overall Experience

I thought it was an excellent experience. Everything was well organised. Staff were most helpful, friendly, and all willing to make you feel better. The physios were amazing and worked hard to get you to do your best without making you push. All staff were fantastic.

Reply from Francesca MacDuff-Varley, Marketing Manager at Prince's Court

Thank you for taking the time to leave such a lovely review, your fantastic feedback will be shared with all our team.

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Review from John S (Resident / Service User) published on 22 May 2026 Submitted via Postal Card
Overall Experience

I have been happy here and feel I have been very well looked after. Food is good, although my appetite is poor. Staff are all very nice and friendly and have looked after my needs.

Reply from Francesca MacDuff-Varley, Marketing Manager at Prince's Court

Thank you for taking the time to leave a lovely review, your positive feedback will be shared with all our team.

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Review from John K (Respite Resident) published on 13 May 2026 Submitted via Postal Card
Overall Experience

A very good place to get rehab but lacks a day room with TV and games. Where patients can meet and help each other. Sadly missed by all.

Reply from Francesca MacDuff-Varley, Marketing Manager at Prince's Court

Thank you for taking time to leave a review, your kind words and valuable feedback will be passed to our Princes Court team.

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Review from Roger G (Resident / Service User) published on 11 May 2026 Submitted via Postal Card
Overall Experience

Staff very pleasant, helpful and friendly. Facilities generally good - bed not comfortable, pillows inadequate. Food tends to be comfort food more than healthy - could be improved.

Reply from Francesca MacDuff-Varley, Marketing Manager at Prince's Court

Thank you for taking the time to leave a review, your general feedback and positive words about our Colleagues will be shared with our Princes Court team.

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Review from Josephine D (Respite Resident) published on 11 May 2026 Submitted via Postal Card
Overall Experience

Since coming to Prince's Court I have had proper care and attention specific to my needs. My mood is lifted. I feel a lot more positive in reaching full health and capabilities once more. Staff are considerate and discreet, and respectful. Physiotherapy is tailored to my needs and every consideration is taken into account. Highy commendable rehabilitation centre.

Reply from Francesca MacDuff-Varley, Marketing Manager at Prince's Court

Thank you for your wonderful review and lovely feedback, this will be shared with all our team.

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Review from Deidre C (Resident / Service User) published on 20 April 2026 Submitted via Postal Card
Overall Experience

Carers correctly support patients rather than doing things for them. This ensures that going forward the patient can rebuild a normal life. I was a little disappointed with physio as having been in the unit before and receiving physiotherapy my expectations were the same. This is purely down to resourcing, nothing to do with the physios themselves. Good service from everyone involved in my care, made easier by having been here before.

Reply from Francesca MacDuff-Varley, Marketing Manager at Prince's Court

Thank you for taking the time to leave us a review about your stay, your feedback will be passed to our Princes Court team.

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Review from Sharon D (Respite Resident) published on 4 March 2026 Submitted via Postal Card
Overall Experience

Excellent care.

Reply from Francesca MacDuff-Varley, Marketing Manager at Prince's Court

Thank you for your fantastic 5-star review of Princes Court, this will be shared will all our team.

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Review from Aundra R (Brother-in-law of Resident) published on 10 February 2026 Submitted via Postal Card
Overall Experience

I have found the staff at Prince's Court very cheerful and very helpful to my requests with my brother-in-law's needs (he suffers from multiple health problems and is now terminally ill). It is always clean and smell-free in all areas.

Reply from Francesca MacDuff-Varley, Marketing Manager at Prince's Court

Thank you for your lovely review and positive feedback, your kind words will be passed to our Princes Court team.

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Review from Susan R (Resident / Service User) published on 20 January 2026 Submitted via Postal Card
Overall Experience

Prince's Court was outstanding, following my surgery. I have so much admiration for the staff as they work so hard. They all have a professional manner. The physio treatment was Mon-Fri and was superb. If you want to help yourself, they go above and beyond. My elderly mother was in a care home and unfortunately no longer with us. I wish I had known about Prince's Court for her.

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Review from Tony L (Son of Resident) published on 5 January 2026 Submitted via Postal Card
Overall Experience
Prince's Court is the only place we felt comfortable placing my dad. My dad was really happy.
A special thanks to Martha and her team. They took the time to get to know my dad looking past his dementia.

Prince's Court is the best around, all staff are great and the whole place is extremely clean.

Reply from Francesca MacDuff-Varley, Marketing Manager at Prince's Court

Thank you for your review - your feedback and lovely words about the team will be passed to them all.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 September 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Prince's Court.

Upcoming Events

There are no upcoming events for Prince's Court.

Awards / Recognitions (1)

  • 15 Feb 2016Recipient: Akari Care Ltd

Accreditations

There are no accreditations posted yet for Prince's Court.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Prince's Court

What types of Care is Prince's Court registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Prince's Court have?

There are 73 Single Rooms and 1 Couples/Companion Room.

What are the Facilities & Services at Prince's Court?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Prince's Court to the centre of North Shields?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Prince's Court to verify any information. View our terms and conditions. Prince's Court has an Enhanced Service -more info.