






At Prince’s Court Care Home the staff pride themselves on giving visitors a warm and welcoming greeting when they arrive, whoever they are. That’s what you’d expect, because Prince’s Court is in North Shields, close to Newcastle and in the North East people are known for their friendliness and hospitality.
Staff at the home are very professional, committed and caring, and work hard to forge close relationships with residents, getting to...
Care Provided by Prince's Court
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Prince's Court to confirm what's included and get a personalised quote:
Good to Know
Group / Owner
- Akari Care Ltd
- Private Owned
Person in charge
- Sylvia Dixon (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2003
Room Information
- Single Rooms (73)
- Couples/Companion Rooms (1)
Prince's Court Reviews (107)
Prince's Court has a Review Score of 9.7 (9.690) out of 10, based on 38 reviews in the last 2 years.
Over all time Prince's Court has 107 reviews.
My father was well taken care of by Martha, Rushna, Ni and Maria in particular, but there were many others. They kept him clean, checked on him regularly.
Especially important was the fact that they formed a bond with my step-mother so she was reassured that he was taken care of and that she did not feel to overwhelmed during this stressful time.
Managers Sylvia and Sharon were also very helpful in making sure administration concerns did not get in the way of the excellent care.
Thank you for taking the time to write such a lovely review, your kind words about our Colleagues and excellent scores will be shared with all our team at Princes Court.
When I came to the service after spinal surgery and being in intensive care at RVI I found the service to be brilliant and very caring and patient all staff were excellent and assisted me greatly in my recovery Especially the amazing physiotherapists. The food was home cooked and wholesome and could not be faulted. I would recommend to anyone who needs this service! Thank you so much to all
Thank you for your wonderful review - we hope you have a speedy recovery and will pass your feedback to all our team members.
The excellent care at Princes Court has helped her gain weight, walk (with a walker) and be happy. The medication, food & drink and stimulation from staff & activities has made a HUGE difference. Most of all - I know she's safe & cared for.
The care, dignity provided throughout our dads residency was excellent. The team talked us and reassined us when dad was ent of life. The day and night shift do an amazing job. They are compassionate and caring in everyway.
Since I came two weeks ago, I find every one polite, friendly, and willing to help at any time.
Thank you for your wonderful 5-star review, your kind words and feedback will be shared with all our Princes Court team.
I would recommend Royal Quays to anyone who needed some physio & help going home.
Thank you for your lovely review, your wonderful feedback will be shared with all the team.
I was admitted on 28/4/26 for rehabilitation from a hospice. I have received excellent care from all employees. Medical staff, physios, occ/therapists, all staff considerate and caring, cannot fault anything. Rest and recuperation, excellent meals have restored my health. Cannot thank staff of Prince's Court enough.
Thank you for our wonderful review - this will be shared with all our team.
All too often nowadays people are ready to criticise and complain - however this cannot be said of Prince's Court - Rehabilitation Unit. All their staff seem so dedicated and only too willing to help - my wife and I appreciate this service.
Thank you for your kind and thoughtful feedback. We're delighted to hear that you and your wife have had such a positive experience at Prince's Court Rehabilitation Unit. Your recognition of our team's dedication and support means a great deal, and we're proud to provide a service you truly appreciate.
This was rehabilitation care. Accommodation and food very good, above satisfaction. Nice to have physio, etc., all in one place. Certainly aided recovery. While my house was being adapted. Staff outstanding.
Thank you for your wonderful review, your lovely feedback will be passed to all our team.
Until 3 weeks ago I had never heard of this fantastic rehab establishment. What a wonderful progressive time I have had - all staff are a joy.
Your positive feedback and kind words will be shared with all our Princes Court team, thank you!
I thought it was an excellent experience. Everything was well organised. Staff were most helpful, friendly, and all willing to make you feel better. The physios were amazing and worked hard to get you to do your best without making you push. All staff were fantastic.
Thank you for taking the time to leave such a lovely review, your fantastic feedback will be shared with all our team.
I have been happy here and feel I have been very well looked after. Food is good, although my appetite is poor. Staff are all very nice and friendly and have looked after my needs.
Thank you for taking the time to leave a lovely review, your positive feedback will be shared with all our team.
A very good place to get rehab but lacks a day room with TV and games. Where patients can meet and help each other. Sadly missed by all.
Thank you for taking time to leave a review, your kind words and valuable feedback will be passed to our Princes Court team.
Staff very pleasant, helpful and friendly. Facilities generally good - bed not comfortable, pillows inadequate. Food tends to be comfort food more than healthy - could be improved.
Thank you for taking the time to leave a review, your general feedback and positive words about our Colleagues will be shared with our Princes Court team.
Since coming to Prince's Court I have had proper care and attention specific to my needs. My mood is lifted. I feel a lot more positive in reaching full health and capabilities once more. Staff are considerate and discreet, and respectful. Physiotherapy is tailored to my needs and every consideration is taken into account. Highy commendable rehabilitation centre.
Thank you for your wonderful review and lovely feedback, this will be shared with all our team.
Carers correctly support patients rather than doing things for them. This ensures that going forward the patient can rebuild a normal life. I was a little disappointed with physio as having been in the unit before and receiving physiotherapy my expectations were the same. This is purely down to resourcing, nothing to do with the physios themselves. Good service from everyone involved in my care, made easier by having been here before.
Thank you for taking the time to leave us a review about your stay, your feedback will be passed to our Princes Court team.
Excellent care.
Thank you for your fantastic 5-star review of Princes Court, this will be shared will all our team.
I have found the staff at Prince's Court very cheerful and very helpful to my requests with my brother-in-law's needs (he suffers from multiple health problems and is now terminally ill). It is always clean and smell-free in all areas.
Thank you for your lovely review and positive feedback, your kind words will be passed to our Princes Court team.
Prince's Court was outstanding, following my surgery. I have so much admiration for the staff as they work so hard. They all have a professional manner. The physio treatment was Mon-Fri and was superb. If you want to help yourself, they go above and beyond. My elderly mother was in a care home and unfortunately no longer with us. I wish I had known about Prince's Court for her.
A special thanks to Martha and her team. They took the time to get to know my dad looking past his dementia.
Prince's Court is the best around, all staff are great and the whole place is extremely clean.
Thank you for your review - your feedback and lovely words about the team will be passed to them all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Prince's Court.
There are no upcoming events for Prince's Court.
Awards / Recognitions (1)
- 15 Feb 2016Recipient: Akari Care Ltd
Accreditations
There are no accreditations posted yet for Prince's Court.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Prince's Court
What types of Care is Prince's Court registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Prince's Court have?
There are 73 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Prince's Court?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Prince's Court to the centre of North Shields?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Prince's Court to verify any information. View our terms and conditions. Prince's Court has an Enhanced Service -more info.