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Prince's Court

Hedley Road, Royal Quays, North Shields, Tyne & Wear NE29 6XP
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Prince's Court, North Shields
Prince's Court, North Shields
Prince's Court, North Shields

At Prince’s Court Care Home the staff pride themselves on giving visitors a warm and welcoming greeting when they arrive, whoever they are. That’s what you’d expect, because Prince’s Court is in North Shields, close to Newcastle and in the North East people are known for their friendliness and hospitality.

Staff at the home are very professional, committed and caring, and work hard to forge close relationships with residents, getting to...  

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Care Provided by Prince's Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Prince's Court to confirm what's included and get a personalised quote:

Good to Know

Group / Owner

Person in charge

  • Sylvia Dixon (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2003

Room Information

  • Single Rooms (73)
  • Couples/Companion Rooms (1)

Prince's Court Reviews (107)

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9.7

Prince's Court has a Review Score of 9.7 (9.690) out of 10, based on 38 reviews in the last 2 years. Over all time Prince's Court has 107 reviews.

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Showing 107 reviews matching selected criteria
Review from Adam W (Grandson of Resident) published on 12 May 2017 Submitted via Website
Overall Experience

Princes Court - wow what can I say. My grandma went to the home in March. The family couldn't ask for better staff and the level of checking on the patients is fantastic. I could not think of a better place where my grandma could have been. That why the family picked Prince's Court.

I would highly recommend this care home, the management is fab, excellent staff levels so please visit this nursing home. If you are in the processes of putting your loved one in a nursing home, the cleaning is fab. They came in my grandma room every day and clean the units and clean the toilet. So why don't you came along for a visit before you put your loved one in this fab nursing home?

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Review from Hazel B (Daughter of Resident) published on 14 November 2016 Submitted via Website
Overall Experience

My elderly mother was transferred to Princes Court after a very traumatic couple of weeks following admission to the local hospital. She spent her final few days in room 28. The care she received in order to make her passing as dignified and pain-free as possible was exemplary. Also, the compassion shown by staff, in particular, the deputy manager, the two male nurses who led the staff team overnight and the visiting female doctor could not be faulted. My sister and I are also extremely grateful for the caring and support we and the family received at this very difficult time.

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Review from Ruth C (Daughter of Resident) published on 22 September 2016 Submitted via Website
Overall Experience

My father lived at Princes Court for almost a year and passed away here a couple of days ago. The staff were compassionate and professional. I was a nurse and another family member is an NHS consultant: we know what excellent care is and that is what my father received at Princes Court. The whole family are eternally grateful for that, thank you.

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Review from Alan L (Son of Resident) published on 31 May 2016 Submitted via Review Postal Card
Overall Experience

This care home is outstanding. My mother was transferred to it for private care in the last 12 days of her life. Every member of staff, from cleaners to carers, to nurses to doctors were amazing. Caring, friendly, professional, sympathetic and genuine. Every member of staff was friendly, welcoming and kind. This extended to every member of family who visited. I cannot praise this home highly enough. A big thank you.

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Review from Julian E (Nephew of Resident) published on 31 May 2016 Submitted via Website
Overall Experience
Recently a relative was transferred from hospital to Prince's Court for what turned out to be end of life care. She was too ill to use the facilities and was there for too short a time for me to comment properly on value for money - other than to say that the care given was priceless.
All the staff I met were brilliant but I do have to mention the nursing staff in particular, who treated my aunt with such care and kindness. I was perfectly happy to go home for a few days (some 300 miles away) and not worry that she was being looked after. The staff managed her pain and obvious distress with great compassion but still managed to give relatives a few moments of quality time with her towards the end.
As relatives, we were also looked after - communication with relatives was excellent at all times.

I will always remember the nursing staff were as upset at losing a patient, as we were at losing an aunt.

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Review from Heather H (Daughter of Resident) published on 15 April 2016 Submitted via Website
Overall Experience

Excellent care and facilities - residents and families are treat like one of the family. Excellent and approachable management and staff. Good activities programme with a growing residents and family committee which ensures that everything happening in the facility is discussed and agreed. I would highly recommend to anyone looking for a stable, nurturing and safe residence for their loved ones.

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Review from Denise W (Daughter of Resident) published on 2 December 2015 Submitted via Review Postal Card
Overall Experience

My mum has been in Prince's Court as a patient on the palliative side for five months during this time mums care and support has been second to none. As well as caring for family members during this very upsetting time. The manager is first class and very hands on, she is totally approachable and I feel able to talk to her about mums on going care. The carers are fantastic and work extremely hard providing extra support to us all. Standards of cleaning are first class and the rooms are cleaned regularly. Mum is treated with care and dignity and all her needs are met. First class home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 September 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

News

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Awards / Recognitions (1)

  • 15 Feb 2016Recipient: Akari Care Ltd

Accreditations

There are no accreditations posted yet for Prince's Court.

Meet the Team (0)

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