Submit a Review for Hebburn Court Care Home
The Old Vicarage, Witty Avenue, Hebburn, NE31 2SE
View full details of Hebburn Court Care HomeLatest Reviews for Hebburn Court Care Home
19 January 2026
My father is very settled in Hebburn Court. He has been a resident since Jan 2021. He is well looked after by the staff, with him being in the home for so long, they treat him like family. Now that he is non-mobile, he is no trouble! I would recommend this home for any family looking for care for a
loved one.
30 December 2025
Staff are very pleasant when we visit Mum. Improvements have been over the last few months and we are satisfied that Mam is being cared for appropriately.
30 December 2025
Home has gone through its ups and downs since COVID but things seem to be picking up now. Hopefully it will continue to do so. Quite happy with things at the moment. Staff are lovely.
30 December 2025
Rose has been a resident for 6 years and in that time we have noticed a continued improvement in the home since COVID. Long may it continue.
20 October 2025
Since Mam has come to this home, she has done so much better, thriving. Her behaviour is very challenging, but the staff know how to handle her.
They totally spoilt her on her 90th birthday; nothing was a bother to the staff. The family really appreciates everything you's do for her. Thank you. x
20 October 2025
The staff always ensure my grans care needs are met. Every time I visit, Gran is always clean and presentable. Care staff cannot do enough to support not only my gran but also her visiting family. We visited for her 90th birthday, and the staff went above and beyond to make sure she had the best
day. The care staff deserve a big appreciation bonus to thank them for all they do for their residents.
22 September 2024
The staff are lovely, patient and kind when dealing with often confused, unpredictable and vulnerable residents, not an easy job. Alzheimer's dementia is a cruel disease which is slowly robbing us of our mam we are grateful for the kindness and support our mam and we as a family are receiving from
the staff at Hebburn Court. Thank you.
07 August 2024
The whole team is brilliant, very caring and professional. Always knock on the door before entering.
26 June 2024
Staff and management are amazing people, always happy and upbeat and show great patience with the residents and family. I hadn't been in the care home before the new management took over but every day you can see new things being added to the surroundings and the place really feels very welcoming.
My father was a difficult resident due to his dementia but the support that I received from everyone in enabling us to get the help he needed was first class.
03 June 2024
Good standard of cleanliness in the home. Staff friendly and helpful. Since changing hands home is being upgraded. More activities are being put in place for residents which is good.
19 April 2024
Could not help but notice the vast improvements throughout Hebburn Court Care Home - well done.
There is a definite and positive air about the place since the change of ownership.
I am sure with the staff's positive attitude, it will continue into the future.
17 January 2024
Overall care given at Hebburn Court is good and feel this is down to the carers and nurses that are working there. My experience is that they genuinely care for my mam and look after her to the best of their abilities, keeping her clean, safe and fed.
The decoration of the home, and garden are a
little run down, but is currently being addressed by the new owners and improvements can be seen throughout the communal and bedroom areas.
Whenever I have had any concerns I have spoken to management who are always happy to give me the time to talk through things.
15 December 2023
Appalling place, would not leave my pet there. No care respect or dignity. Staff say not enough staff and the manager says they are liars. My father-in-law was left soaking wet that cold, the nurse could not even get his stats, too much to mention. He was only there 3 weeks before he passed. Please
don't leave your relatives here especially if they don't have the capacity to speak up for themselves, shame on you Hebburn Court.
19 July 2021
Staff are lovely. All the activities are good. I have photos, drawings and stories in my room.
18 May 2021
Since the pandemic started I have been kept up to date with information by various ways of communication. Arranging video calls with my grandfather has been much of a help for the family and my grandfather. Indoor visits have been excellent and well organised.
Well done to all staff at Hebburn
Court, it's been tough but they have dealt with things great and I know my grandfather is well looked after.
09 March 2021
Just to put pen to paper to tell you that since this terrible pandemic, it has had terrible effect on the mental health of not only residents but also on close family. I might add at this point I would not have gotten through this terrible year but for the activity person in Hebburn Court. She goes
beyond her role and has kept me up to date with my mother's wellbeing, she deserves praise indeed. She is worth her weight in gold!
02 March 2021
All the staff are friendly, polite and go out of their way to make sure my cousin and everyone else is well cared for. They keep us well informed on how she is doing via phone calls or letters through the post. I have also recently downloaded Zoom.
01 March 2021
They are doing a great job, making every effort to make our loved ones feel cared for and happy. My mam has regular pamper days where her hair and nails are done, they have movie days, crafts, music and so on.
Mam is part of a friendship group with another 4 ladies which is wonderful. When we go
for window visits or go to drop goodies off, there is a smell of delicious food being prepared, my mam regularly has porridge and a full cooked breakfast which is incredible as mam never used to have breakfast.
A huge thank you to everyone at Hebburn Court for your care and hard work looking after our wonderful mam. If your loved one is needing care, I would recommend Hebburn Court 100%.
23 February 2021
I cannot praise the staff enough. They look after my aunt so well and with such care. There are always plenty of activities to keep the residents entertained and the staff encourage them to join in. I am so pleased I chose this care home for my aunt. I can relax knowing she is getting the best care
that she needs in a lovely, safe home.
22 January 2021
Since my grandfather has been in the home the staff are amazing and always update me with information and friendly advice.
I am happy with Hebburn Court and highly recommend.
Latest Reviews for Hebburn Court Care Home
19 January 2026
My father is very settled in Hebburn Court. He has been a resident since Jan 2021. He is well looked after by the staff, with him being in the home for so long, they treat him like family. Now that he is non-mobile, he is no trouble! I would recommend this home for any family looking for care for a
loved one.
30 December 2025
Staff are very pleasant when we visit Mum. Improvements have been over the last few months and we are satisfied that Mam is being cared for appropriately.
30 December 2025
Home has gone through its ups and downs since COVID but things seem to be picking up now. Hopefully it will continue to do so. Quite happy with things at the moment. Staff are lovely.
30 December 2025
Rose has been a resident for 6 years and in that time we have noticed a continued improvement in the home since COVID. Long may it continue.
20 October 2025
Since Mam has come to this home, she has done so much better, thriving. Her behaviour is very challenging, but the staff know how to handle her.
They totally spoilt her on her 90th birthday; nothing was a bother to the staff. The family really appreciates everything you's do for her. Thank you. x
20 October 2025
The staff always ensure my grans care needs are met. Every time I visit, Gran is always clean and presentable. Care staff cannot do enough to support not only my gran but also her visiting family. We visited for her 90th birthday, and the staff went above and beyond to make sure she had the best
day. The care staff deserve a big appreciation bonus to thank them for all they do for their residents.
22 September 2024
The staff are lovely, patient and kind when dealing with often confused, unpredictable and vulnerable residents, not an easy job. Alzheimer's dementia is a cruel disease which is slowly robbing us of our mam we are grateful for the kindness and support our mam and we as a family are receiving from
the staff at Hebburn Court. Thank you.
07 August 2024
The whole team is brilliant, very caring and professional. Always knock on the door before entering.
26 June 2024
Staff and management are amazing people, always happy and upbeat and show great patience with the residents and family. I hadn't been in the care home before the new management took over but every day you can see new things being added to the surroundings and the place really feels very welcoming.
My father was a difficult resident due to his dementia but the support that I received from everyone in enabling us to get the help he needed was first class.
03 June 2024
Good standard of cleanliness in the home. Staff friendly and helpful. Since changing hands home is being upgraded. More activities are being put in place for residents which is good.
19 April 2024
Could not help but notice the vast improvements throughout Hebburn Court Care Home - well done.
There is a definite and positive air about the place since the change of ownership.
I am sure with the staff's positive attitude, it will continue into the future.
17 January 2024
Overall care given at Hebburn Court is good and feel this is down to the carers and nurses that are working there. My experience is that they genuinely care for my mam and look after her to the best of their abilities, keeping her clean, safe and fed.
The decoration of the home, and garden are a
little run down, but is currently being addressed by the new owners and improvements can be seen throughout the communal and bedroom areas.
Whenever I have had any concerns I have spoken to management who are always happy to give me the time to talk through things.
15 December 2023
Appalling place, would not leave my pet there. No care respect or dignity. Staff say not enough staff and the manager says they are liars. My father-in-law was left soaking wet that cold, the nurse could not even get his stats, too much to mention. He was only there 3 weeks before he passed. Please
don't leave your relatives here especially if they don't have the capacity to speak up for themselves, shame on you Hebburn Court.
19 July 2021
Staff are lovely. All the activities are good. I have photos, drawings and stories in my room.
18 May 2021
Since the pandemic started I have been kept up to date with information by various ways of communication. Arranging video calls with my grandfather has been much of a help for the family and my grandfather. Indoor visits have been excellent and well organised.
Well done to all staff at Hebburn
Court, it's been tough but they have dealt with things great and I know my grandfather is well looked after.
09 March 2021
Just to put pen to paper to tell you that since this terrible pandemic, it has had terrible effect on the mental health of not only residents but also on close family. I might add at this point I would not have gotten through this terrible year but for the activity person in Hebburn Court. She goes
beyond her role and has kept me up to date with my mother's wellbeing, she deserves praise indeed. She is worth her weight in gold!
02 March 2021
All the staff are friendly, polite and go out of their way to make sure my cousin and everyone else is well cared for. They keep us well informed on how she is doing via phone calls or letters through the post. I have also recently downloaded Zoom.
01 March 2021
They are doing a great job, making every effort to make our loved ones feel cared for and happy. My mam has regular pamper days where her hair and nails are done, they have movie days, crafts, music and so on.
Mam is part of a friendship group with another 4 ladies which is wonderful. When we go
for window visits or go to drop goodies off, there is a smell of delicious food being prepared, my mam regularly has porridge and a full cooked breakfast which is incredible as mam never used to have breakfast.
A huge thank you to everyone at Hebburn Court for your care and hard work looking after our wonderful mam. If your loved one is needing care, I would recommend Hebburn Court 100%.
23 February 2021
I cannot praise the staff enough. They look after my aunt so well and with such care. There are always plenty of activities to keep the residents entertained and the staff encourage them to join in. I am so pleased I chose this care home for my aunt. I can relax knowing she is getting the best care
that she needs in a lovely, safe home.
22 January 2021
Since my grandfather has been in the home the staff are amazing and always update me with information and friendly advice.
I am happy with Hebburn Court and highly recommend.