Submit a Review for Barchester Newlands Care Home
Newlands Park, Workington, CA14 3NE
View full details of Barchester Newlands Care HomeLatest Reviews for Barchester Newlands Care Home
26 January 2026
Was happy with all the care for my mother-in-law all the staff were lovely gonna miss popping in made some lovely friends.
26 January 2026
I was really pleased with the care my mam received and all staff were nice and always friendly. Thank you.
06 January 2026
My mum has just moved into newlands and has settled in very quickly thanks to the wonderful care given by the staff. They are all very caring and friendly, taking all efforts to get to know her and the best things to do to help her settle.
I would like to especially than Kim for her sensitive, and
diplomatic handling of Mum's entry into the home
Mum was fortunate in finding a place here
23 September 2025
We will be forever grateful to the managers & staff for the care provided to our dad.
He was always treated with dignity and respect. I think the fact that Dad would greet every member of staff with a big smile speaks volumes.
We as a family were always made to feel welcome and we never felt like
we were in the way.
Thank you all x.
23 September 2025
From the day my Granda came to Newlands he has been treat with the upmost respect and dignity. We cannot praise the staff enough for the care he has received from the moment he arrived.
All staff and management are friendly and cannot do enough for him and us every time we visit.
Thank you for
everything.
28 August 2025
Staff and management are exceptional they cared with compassion and dignity towards my dad. Staff so helpful, nothing any trouble to them. As his daughter I couldn't of wished for better care in the short time he was there before his passing. So grateful to them all.
08 May 2025
My mum was cared for brilliantly by Newlands Care Centre. Her physical and medical needs were always attended to, and just as importantly, the emotional needs as well. The staff were able to give her compassionate and gentle interation and she was able to join in activities and even go on days out.
I'll always been grateful for how well she was looked after. Every staff member I came across genuinely cared.
28 April 2025
Just time of visiting, and the first impression was that this was a place of the finest decoration, comfort all round, for the visitors and the residents. Staff extremely friendly and helpful, nothing too much trouble. When I reach that stage in my life when I need all round care, this place is
where I would want to be.
24 April 2025
We were 'wary' about care homes at first, but once we had a pre-brief wit the care home manager our worries were soon put at ease, all the staff displayed empathy + care, from the reception staff, to the cook, all lovely people, my mother in laws room was cosy, her final days were comfortable, + she
was at ease.
29 November 2024
My mother passed away peacefully on the 9th November in Barchester Newlands Care Home. She had cancer but the care received meant that she was comfortable right to the end. I would like to thank all of the excellent team for their faultless efforts and care during her time there. We will always be
very grateful to the managers, nurses, carers, cleaners, caterers and other support and admin staff. Thank you.
16 October 2024
Mum had a great stay, no issues. I visited every day, four - five times. She was very happy, the carers were excellent and Mum had a great stay. I would not hesitate to use Barchester Newlands Care Home again.
24 September 2024
My relative is comfortable and cared for. Clean and friendly.
24 September 2024
The home is always very clean and friendly. The activities are great, always well-organised.
Only negative seems to be laundry. Ongoing issues with resident's clothing going missing and wearing other residents' clothes. Clothes stuffed into drawers instead of hung up in wardrobe.
Can not fault
care given from staff on the unit.
24 September 2024
Great home with great staff, who are always really friendly and helpful with residents and visitors.
05 September 2024
My lovely mum spent just short of two weeks at this lovely care home. She was treated very well. Looked after with dignity. The staff were lovely to deal with and nothing was a bother for them. The staff were very caring towards all my family during a hard time.
02 September 2024
Communication could improve. Cleanliness could be improved. My dad has stated on several occasions that the food is awful.
As an overall unit, the carers look after our dad with compassion, dignity and kindness. I have been approached by a higher member of staff and been told incorrect information
which I am led to believe is incorrect.
02 September 2024
We have had a really positive experience since my grandfather arrived at Barchester Newlands Care Home. The staff are so kind and caring. The home itself is clean and the food is very good quality. We are really impressed so far with all the staff and the home itself.
19 August 2024
My husband is very well cared for in Lakeland unit. He always looks very clean, nicely dressed and beautifully shaved. No complaints about his care whatsoever, the staff, without exception, are caring and very efficient. My only worry is now I am 80, I worry about the 84-mile round trip. With winter
coming on, the drive will be more difficult. I hope he can get moved. It is only the distance, I don't think he can get better care anywhere. Thanks everyone.
19 August 2024
Staff are very good with residents, food good, staff very friendly and helpful if any questions I have about my husband's care, they find the answers. My husband has been in Barchester Newlands Care Home for over a year now and I have no problems with the quality of care he is given which I know he
doesn't like with his care needs sometimes.
19 August 2024
My dad has been a resident n the Lakeland unit for about nine months. He has settled in so well, much better than we had imagined. Every time we visit him he looks so well. He is beautifully clean, dressed nicely and well-presented. That would have been so important to him - he was always
clean-shaven and very particular about this appearance. My dad has put on some weight, so he's obviously enjoying his food. He loves music and enjoys the activities where a singer comes to entertain the residents. The staff are wonderful! So caring, welcoming and professional, we can't praise them enough. Social media is great too!
Latest Reviews for Barchester Newlands Care Home
26 January 2026
Was happy with all the care for my mother-in-law all the staff were lovely gonna miss popping in made some lovely friends.
26 January 2026
I was really pleased with the care my mam received and all staff were nice and always friendly. Thank you.
06 January 2026
My mum has just moved into newlands and has settled in very quickly thanks to the wonderful care given by the staff. They are all very caring and friendly, taking all efforts to get to know her and the best things to do to help her settle.
I would like to especially than Kim for her sensitive, and
diplomatic handling of Mum's entry into the home
Mum was fortunate in finding a place here
23 September 2025
We will be forever grateful to the managers & staff for the care provided to our dad.
He was always treated with dignity and respect. I think the fact that Dad would greet every member of staff with a big smile speaks volumes.
We as a family were always made to feel welcome and we never felt like
we were in the way.
Thank you all x.
23 September 2025
From the day my Granda came to Newlands he has been treat with the upmost respect and dignity. We cannot praise the staff enough for the care he has received from the moment he arrived.
All staff and management are friendly and cannot do enough for him and us every time we visit.
Thank you for
everything.
28 August 2025
Staff and management are exceptional they cared with compassion and dignity towards my dad. Staff so helpful, nothing any trouble to them. As his daughter I couldn't of wished for better care in the short time he was there before his passing. So grateful to them all.
08 May 2025
My mum was cared for brilliantly by Newlands Care Centre. Her physical and medical needs were always attended to, and just as importantly, the emotional needs as well. The staff were able to give her compassionate and gentle interation and she was able to join in activities and even go on days out.
I'll always been grateful for how well she was looked after. Every staff member I came across genuinely cared.
28 April 2025
Just time of visiting, and the first impression was that this was a place of the finest decoration, comfort all round, for the visitors and the residents. Staff extremely friendly and helpful, nothing too much trouble. When I reach that stage in my life when I need all round care, this place is
where I would want to be.
24 April 2025
We were 'wary' about care homes at first, but once we had a pre-brief wit the care home manager our worries were soon put at ease, all the staff displayed empathy + care, from the reception staff, to the cook, all lovely people, my mother in laws room was cosy, her final days were comfortable, + she
was at ease.
29 November 2024
My mother passed away peacefully on the 9th November in Barchester Newlands Care Home. She had cancer but the care received meant that she was comfortable right to the end. I would like to thank all of the excellent team for their faultless efforts and care during her time there. We will always be
very grateful to the managers, nurses, carers, cleaners, caterers and other support and admin staff. Thank you.
16 October 2024
Mum had a great stay, no issues. I visited every day, four - five times. She was very happy, the carers were excellent and Mum had a great stay. I would not hesitate to use Barchester Newlands Care Home again.
24 September 2024
My relative is comfortable and cared for. Clean and friendly.
24 September 2024
The home is always very clean and friendly. The activities are great, always well-organised.
Only negative seems to be laundry. Ongoing issues with resident's clothing going missing and wearing other residents' clothes. Clothes stuffed into drawers instead of hung up in wardrobe.
Can not fault
care given from staff on the unit.
24 September 2024
Great home with great staff, who are always really friendly and helpful with residents and visitors.
05 September 2024
My lovely mum spent just short of two weeks at this lovely care home. She was treated very well. Looked after with dignity. The staff were lovely to deal with and nothing was a bother for them. The staff were very caring towards all my family during a hard time.
02 September 2024
Communication could improve. Cleanliness could be improved. My dad has stated on several occasions that the food is awful.
As an overall unit, the carers look after our dad with compassion, dignity and kindness. I have been approached by a higher member of staff and been told incorrect information
which I am led to believe is incorrect.
02 September 2024
We have had a really positive experience since my grandfather arrived at Barchester Newlands Care Home. The staff are so kind and caring. The home itself is clean and the food is very good quality. We are really impressed so far with all the staff and the home itself.
19 August 2024
My husband is very well cared for in Lakeland unit. He always looks very clean, nicely dressed and beautifully shaved. No complaints about his care whatsoever, the staff, without exception, are caring and very efficient. My only worry is now I am 80, I worry about the 84-mile round trip. With winter
coming on, the drive will be more difficult. I hope he can get moved. It is only the distance, I don't think he can get better care anywhere. Thanks everyone.
19 August 2024
Staff are very good with residents, food good, staff very friendly and helpful if any questions I have about my husband's care, they find the answers. My husband has been in Barchester Newlands Care Home for over a year now and I have no problems with the quality of care he is given which I know he
doesn't like with his care needs sometimes.
19 August 2024
My dad has been a resident n the Lakeland unit for about nine months. He has settled in so well, much better than we had imagined. Every time we visit him he looks so well. He is beautifully clean, dressed nicely and well-presented. That would have been so important to him - he was always
clean-shaven and very particular about this appearance. My dad has put on some weight, so he's obviously enjoying his food. He loves music and enjoys the activities where a singer comes to entertain the residents. The staff are wonderful! So caring, welcoming and professional, we can't praise them enough. Social media is great too!