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A...
In its central location in Workington, Newlands gets the best of both worlds; plenty of local amenities yet within easy reach of the beautiful Lake District and the scenic Solway Coast. This purpose built home benefits from a high standard of décor, landscaped gardens and the most modern facilities to welcome residents, relatives and friends. They provide first-class 24-hour nursing care and also offer support to people with physical disabilities.
A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person. And dedication can be seen across the board - in the cooking, hospitality and organising activities for their residents.
Professionals think you'll find they're ideally suited to meet your needs now and in the future to ensure you get the most from your retirement years.
Why not arrange a visit and see for yourself!
Care Provided by Barchester Newlands Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 54 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Barchester Newlands Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Newlands Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Kim Whelan (Manager)
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (54)
- Single Rooms with ensuite Wet Room (15)
Barchester Newlands Care Home Reviews (68)
Barchester Newlands Care Home has a Review Score of 9.5 (9.542) out of 10, based on 17 reviews in the last 2 years.
Over all time Barchester Newlands Care Home has 68 reviews.
My mother was sent from hospital to Newlands via the N.H.S fast pathway. Although she was only in the home a few weeks, she was treated with dignity and care the whole time. I would like to give my families whole hearted thank you for the care given to our mother in her final days.
My mother was sent from hospital to Newlands via the N.H.S fast pathway. Although she was only in the home a few weeks, she was treated with dignity and care the whole time. I would like to give my families whole hearted thank you for the care given to our mother in her final days.
Thank you so much for your kind words I will communicate to the team.
It was really important that medication was taken at specific times and when I went to pick him up the medication was already 11/2 hours late. I was told it couldn't be helped but this isn't acceptable.
We...
It was really important that medication was taken at specific times and when I went to pick him up the medication was already 11/2 hours late. I was told it couldn't be helped but this isn't acceptable.
We walked in to collect him to find him in a dark dirty room sitting on his commode half of his duvet
Thrown on his lap for modesty. He looked dirty and unkempt. He had no exercise while he was there and interaction with other people was minimal apart from friends and relatives who we had arranged to go and see him. He asked several times if he could use the exercise bike but gave up when it just didn't happen. I could go on but I'm only allowed 1000 characters so there's not enough room! I will add that the staff were really pleasant but this doesn't make up for the lack of care.
Thank you for your feedback it helps us to understand your concerns, and again thank you for taking my call to discuss issues in more detail.
As a family we are all pleased with the care my brother is receving. The care and carers are outstanding, my brother is so much happier. Very pleasant and calming atmosphere when visiting. Nothing is a trouble to anyone. Could not speak more highly of this care home.
As a family we are all pleased with the care my brother is receving. The care and carers are outstanding, my brother is so much happier. Very pleasant and calming atmosphere when visiting. Nothing is a trouble to anyone. Could not speak more highly of this care home.
Thank you so much for your comments, I will cascade to the staff team.
First visit and was delighted to see dad very happy. Smart and comfortable. Staff were very engaging. Great experience.
First visit and was delighted to see dad very happy. Smart and comfortable. Staff were very engaging. Great experience.
Thank you for your kind words it is very much appreciated.
First visit, staff welcoming and informative. Stan was happiest we had seen him for a very long time. very pleasant surroundings and room lovely went with Stan for hair cut, he was so happy to do this and hairdresser was lovely, kind and engaging.
First visit, staff welcoming and informative. Stan was happiest we had seen him for a very long time. very pleasant surroundings and room lovely went with Stan for hair cut, he was so happy to do this and hairdresser was lovely, kind and engaging.
Thank you so much for your kind words, I will inform the staff team and also our hairdresser who will be very pleased with this comment.
Huge thanks to Kim and her amazing staff for the thought & care they give daily to my brother,a permanent resident now for nearly 1 year.Following his life changing stroke 15 years ago family finally have peace of mind as well as my brother (only 61 yrs) he is in a safe,caring environment.All...
Huge thanks to Kim and her amazing staff for the thought & care they give daily to my brother,a permanent resident now for nearly 1 year.Following his life changing stroke 15 years ago family finally have peace of mind as well as my brother (only 61 yrs) he is in a safe,caring environment.All staff,carers, domestic,nurses,cooks personally manage his needs . Excellent activity schedule which family always enjoy.. The new refurbishment is lovely and special thanks for the visitor coffee machine & daily cakes etc..Thank You.. Newlands Care Home xx
Thank you for your kind words it is very much appreciated, I will cascade to all staff thank you again.
My mother was recently moved to the dementia unit and I was apprehensive about this decision, but am pleased to say this was the right move. The staff are all excellent, lovely and very caring. This was reinforced by my mum telling me, I needn't worry about leaving her there as all the 'girls' were...
My mother was recently moved to the dementia unit and I was apprehensive about this decision, but am pleased to say this was the right move. The staff are all excellent, lovely and very caring. This was reinforced by my mum telling me, I needn't worry about leaving her there as all the 'girls' were lovely and took good care of her. I feel totally confident that she is receiving the best care possible. Thank you
I will cascade to the team.
Staff are lovely and helpful, kind about welcoming our family in, and we couldn't thank them enough. Laundry service could be improved.
Staff are lovely and helpful, kind about welcoming our family in, and we couldn't thank them enough. Laundry service could be improved.
Was happy with all the care for my mother-in-law all the staff were lovely gonna miss popping in made some lovely friends.
Was happy with all the care for my mother-in-law all the staff were lovely gonna miss popping in made some lovely friends.
Thank you Karen for your kind words, as i said don't be a stranger you are welcome to call in anytime for coffee and cakes.
I was really pleased with the care my mam received and all staff were nice and always friendly. Thank you.
I was really pleased with the care my mam received and all staff were nice and always friendly. Thank you.
Thank you Stephen for your kind words, take care and look after yourselves.
He was always treated with dignity and respect. I think the fact that Dad would greet every member of staff with a big smile speaks volumes.
We as a family were always made to feel welcome and we never felt like...
He was always treated with dignity and respect. I think the fact that Dad would greet every member of staff with a big smile speaks volumes.
We as a family were always made to feel welcome and we never felt like we were in the way.
Thank you all x.
Thank you so much for your kind words, I will cascade to the team. Kind regards Kim
All staff and management are friendly and cannot do enough for him and us every time we visit.
Thank you for...
All staff and management are friendly and cannot do enough for him and us every time we visit.
Thank you for everything.
Staff and management are exceptional they cared with compassion and dignity towards my dad. Staff so helpful, nothing any trouble to them. As his daughter I couldn't of wished for better care in the short time he was there before his passing. So grateful to them all.
Staff and management are exceptional they cared with compassion and dignity towards my dad. Staff so helpful, nothing any trouble to them. As his daughter I couldn't of wished for better care in the short time he was there before his passing. So grateful to them all.
Thank you so much for your kind words, I will pass on to the team, thank you again,
My mum was cared for brilliantly by Newlands Care Centre. Her physical and medical needs were always attended to, and just as importantly, the emotional needs as well. The staff were able to give her compassionate and gentle interation and she was able to join in activities and even go on days out....
My mum was cared for brilliantly by Newlands Care Centre. Her physical and medical needs were always attended to, and just as importantly, the emotional needs as well. The staff were able to give her compassionate and gentle interation and she was able to join in activities and even go on days out. I'll always been grateful for how well she was looked after. Every staff member I came across genuinely cared.
Thank you very much for your kind comments it is much appreciated, your mum is a big miss in the home.
Just time of visiting, and the first impression was that this was a place of the finest decoration, comfort all round, for the visitors and the residents. Staff extremely friendly and helpful, nothing too much trouble. When I reach that stage in my life when I need all round care, this place is...
Just time of visiting, and the first impression was that this was a place of the finest decoration, comfort all round, for the visitors and the residents. Staff extremely friendly and helpful, nothing too much trouble. When I reach that stage in my life when I need all round care, this place is where I would want to be.
Thank you so much for your kind words it is very much appreciated.We will try to keep a room for you when you are ready!!!
We were 'wary' about care homes at first, but once we had a pre-brief wit the care home manager our worries were soon put at ease, all the staff displayed empathy + care, from the reception staff, to the cook, all lovely people, my mother in laws room was cosy, her final days were comfortable, +...
We were 'wary' about care homes at first, but once we had a pre-brief wit the care home manager our worries were soon put at ease, all the staff displayed empathy + care, from the reception staff, to the cook, all lovely people, my mother in laws room was cosy, her final days were comfortable, + she was at ease.
My mother passed away peacefully on the 9th November in Barchester Newlands Care Home. She had cancer but the care received meant that she was comfortable right to the end. I would like to thank all of the excellent team for their faultless efforts and care during her time there. We will always be...
My mother passed away peacefully on the 9th November in Barchester Newlands Care Home. She had cancer but the care received meant that she was comfortable right to the end. I would like to thank all of the excellent team for their faultless efforts and care during her time there. We will always be very grateful to the managers, nurses, carers, cleaners, caterers and other support and admin staff. Thank you.
Thank you so much for your kind words, it is very much appreciated.
Mum had a great stay, no issues. I visited every day, four - five times. She was very happy, the carers were excellent and Mum had a great stay. I would not hesitate to use Barchester Newlands Care Home again.
Mum had a great stay, no issues. I visited every day, four - five times. She was very happy, the carers were excellent and Mum had a great stay. I would not hesitate to use Barchester Newlands Care Home again.
Thank you so much for your kind words, it was a pleasure meeting your mum, we hope to see her again soon!
My relative is comfortable and cared for. Clean and friendly.
My relative is comfortable and cared for. Clean and friendly.
Thank you for taking the time to review, your comments are very much appreciated.
Only negative seems to be laundry. Ongoing issues with resident's clothing going missing and wearing other residents' clothes. Clothes stuffed into drawers instead of hung up in wardrobe.
Can not fault...
Only negative seems to be laundry. Ongoing issues with resident's clothing going missing and wearing other residents' clothes. Clothes stuffed into drawers instead of hung up in wardrobe.
Can not fault care given from staff on the unit.
Thank you for taking the time to review, your comments are very much appreciated.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (2)
- 27 Oct 2026
Residents, families and staff came together to share food, music and traditions from around the world to celebrate World Food Day Newlands was alive with colour, music and delicious aromas...
- 27 Oct 2026
A care home’s community spirit is making a lasting impression, as local people come together to learn new skills, forge connections and discover that creativity has no age limit. Newlands...
- 11 Nov 2026Organiser: Barchester Newlands Care Home
- 17 Nov 2026Organiser: Barchester Newlands Care Home
Awards / Recognitions (16)
- 15 Oct 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Newlands Care Home.
Meet the Team (13)

Hello, my name is Kim, and I am the General Manager here at Newlands.
I have worked for Barchester since January 2019. I relocated here to...
Hello, my name is Kim, and I am the General Manager here at Newlands.
I have worked for Barchester since January 2019. I relocated here to Workington from County Durham. I have been a registered nurse since 1982, and I have worked predominantly in the social sector in nursing and care homes. I have a special interest in working with people who are living with dementia.
Here at Newlands, we endeavour to enhance the lives of all of our residents. We are proud of the care we offer and would be delighted to show you around our home.
I would like to introduce you to my lovely team and look forward to meeting you.

Lisa joined the Barchester team in May 2021 as a Registered Nurse, then was promoted to Clinical Lead, then Deputy Manager in 2023. She has more than...
Lisa joined the Barchester team in May 2021 as a Registered Nurse, then was promoted to Clinical Lead, then Deputy Manager in 2023. She has more than 10 years’ experience in the care sector and has a wide range of experience in both nursing and leadership roles. Lisa says, ‘I am passionate about the care we deliver to our residents here at Newlands Care Centre. I enjoy helping to lead the team and strive to help the home reach our goal of outstanding status. I like to spend time with my family in my spare time.

Hi, my name is Hannah, and I am the Home Administrator at Newlands. I began working in care homes in Edinburgh as a receptionist and soon developed...
Hi, my name is Hannah, and I am the Home Administrator at Newlands. I began working in care homes in Edinburgh as a receptionist and soon developed into a business administrator. Upon moving back to Workington in February, I was fortunate to find the same position available here at Newlands. Having worked as a home administrator for over 4 years, I am here to help with any queries you may have about looking for care, as well as maintaining the administrative day-to-day of the home.

My name is Denzy, and I am a Registered Nurse trained in my home country of Cameroon. I moved to the UK in July 2022 and continued my nursing...
My name is Denzy, and I am a Registered Nurse trained in my home country of Cameroon. I moved to the UK in July 2022 and continued my nursing practice here at Newlands Care Centre. The staff were very welcoming, and that eased my transition into work and life in this country. So far, it has been a great experience with massive improvements in my clinical knowledge and skills, leading to my promotion as Clinical Lead at Newlands.
During my spare time, I love spending time with my daughter and wife.

Nyoni Hla, our passionate Head of Activities, has a passion for bringing people together. She creates meaningful, engaging, and fun experiences...
Nyoni Hla, our passionate Head of Activities, has a passion for bringing people together. She creates meaningful, engaging, and fun experiences tailored to suit the residents’ interests and abilities. I started working at Newlands in 2023. I enjoy connecting with staff, residents and their families. I work with a great team that supports and makes my work fun. During my spare time, I like to macramé or do some weaving. I like spending time with my family. I am still trying to get used to the Cumbrian weather.

With 29 years of experience in the kitchen and a genuine love of cooking, Matthew brings a wealth of knowledge, enthusiasm and creativity to his new...
With 29 years of experience in the kitchen and a genuine love of cooking, Matthew brings a wealth of knowledge, enthusiasm and creativity to his new role. Inspired by his father, who first sparked his interest in becoming a chef, Matthew enjoys preparing a wide variety of dishes, from French and Spanish to Indian and traditional English favourites.
Outside work, Matthew enjoys life with his partner, Elaine, their beloved Springer Spaniel, Rox, and their African Grey parrot, Dolly. I enjoy my job.

All my cooking is self-taught. I started as a Healthy Eating Practitioner in a nursery, making nutritious meals for children, before joining...
All my cooking is self-taught. I started as a Healthy Eating Practitioner in a nursery, making nutritious meals for children, before joining Barchester in 2024 as a Kitchen Assistant. I worked my way up from there, starting as a Second Chef, before joining the Barchester Chef Academy to further advance my skills. I love baking especially, and I love putting my twist on meals to make them more interesting and delicious for our residents.
During my spare time, I like to bake and spend time with family or my work friends.

I started working at Newlands in 2016 as a care assistant on the Lakelands unit. In summer 2019, I completed my NVQ Level 3 in Health and Social...
I started working at Newlands in 2016 as a care assistant on the Lakelands unit. In summer 2019, I completed my NVQ Level 3 in Health and Social Care. In December 2019, I was given the opportunity to enrol on the care practitioner course through Barchester and completed my course in 2020 during COVID. In 2024, I took on the acting head of unit role for the Lakeland unit whilst I was completing my NVQ Level 5 in Leadership & Management, which I completed in August 2025 and took on the full-time role of Head of Unit.

My name is Lee, and I am the Head of Maintenance here at Newlands. I have worked with Barchester since 2017 and thoroughly enjoy my role here at...
My name is Lee, and I am the Head of Maintenance here at Newlands. I have worked with Barchester since 2017 and thoroughly enjoy my role here at Newlands. I carry out a wide range of tasks that all contribute towards the residents’ safety. Whilst working around the home, I get to spend time catching up with the residents and their loved ones, which is a really enjoyable part of working at Newlands.
In my spare time, I am a keen football fan following Newcastle United. I am a keen walker and enjoy my Mountain bike.

Chisom is a compassionate nurse trained in the Philippines and licensed to practise in both Nigeria and the UK. She began her nursing career in...
Chisom is a compassionate nurse trained in the Philippines and licensed to practise in both Nigeria and the UK. She began her nursing career in Nigeria before joining Barchester Healthcare in the UK. Since joining Newlands in February 2024, she has enjoyed caring for older residents, including those living with dementia. She is passionate about person-centred care, preserving dignity, and creating a safe, welcoming environment for residents and their families.
Outside work, Chisom enjoys spending quality time with family and friends.

Hello, my name is Steph. I am the Admin Assistant here at Newlands. I have worked in the care industry for 11 years now. I have worked as a carer and...
Hello, my name is Steph. I am the Admin Assistant here at Newlands. I have worked in the care industry for 11 years now. I have worked as a carer and a cook before joining this lovely family. I started working here at Newlands Care Centre in November 2023 as the Assistant Administrator. I am the first person you will probably see when you open the door to our home. I am always happy to meet you or chat to you on the phone about what our home has to offer.
I enjoy time with my Family and my dog, Lolah.

I started my journey at Newlands as a Care Assistant, and following my review in June, I was delighted to be promoted to Senior Carer. I absolutely...
I started my journey at Newlands as a Care Assistant, and following my review in June, I was delighted to be promoted to Senior Carer. I absolutely love working at Newlands because I believe I make a positive difference to the lives of our residents, their families and my colleagues. I take pride in helping to create a caring, supportive and happy environment where everyone feels valued.
Outside of work, my life revolves around my three beautiful children, my gorgeous granddaughter and my crazy ginger puppy.

John is proud to be part of the Newlands family, where being Resident Ambassador brings him great joy, purpose and fulfilment. Every morning, he...
John is proud to be part of the Newlands family, where being Resident Ambassador brings him great joy, purpose and fulfilment. Every morning, he visits fellow residents to check how they are doing, share a friendly chat and brighten their day with a smile or a laugh. He takes great pride in making everyone feel welcomed, valued and cared for.
Outside his ambassador role, John especially enjoys spending precious time with his family whenever they come to visit. His warm heart and caring nature make him a wonderful part of our Newlands community!
Frequently Asked Questions about Barchester Newlands Care Home
How much does Barchester Newlands Care Home cost?
The care home lists weekly fees per person from £1,228 for residential care. Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Barchester Newlands Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Newlands Care Home have?
There are 54 Single Rooms.
What are the Facilities & Services at Barchester Newlands Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Barchester Newlands Care Home to the centre of Workington?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Newlands Care Home to verify any information. View our terms and conditions. Barchester Newlands Care Home has an Enhanced Service -what an Enhanced Service includes.