






In its central location in Workington, Newlands gets the best of both worlds; plenty of local amenities yet within easy reach of the beautiful Lake District and the scenic Solway Coast. This purpose built home benefits from a high standard of décor, landscaped gardens and the most modern facilities to welcome residents, relatives and friends. They provide first-class 24-hour nursing care and also offer support to people with physical disabilities.
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Care Provided by Barchester Newlands Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 54 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Newlands Care Home for full pricing details and T&Cs.
Contact Barchester Newlands Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Kim Whelan (Manager)
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (54)
- Single Rooms with ensuite Wet Room (15)
Barchester Newlands Care Home Reviews (62)
Barchester Newlands Care Home has a Review Score of 9.6 (9.575) out of 10, based on 22 reviews in the last 2 years.
Over all time Barchester Newlands Care Home has 62 reviews.
I found all the staff, managers, care assistants and on-call nurses were very helpful, courteous and polite. During any contact I had with the home, I always got a full overview of my dad's health and physical condition from them. The care assistants were all happy to talk to me, and give an insight to how my dad was settling in, and how happy he seemed to be with them in there, and how he was responding and interacted with them, which was a joy to hear.
Whenever I spoke to the on-duty nurses, they always gave an honest report on my dad's condition. This was very reassuring, knowing there was always a nurse on duty, and that fully professional help was always on hand. I can only say that I don’t think I would have found a better place for my dad to be cared for than Newlands. Thank you.
Thank you for your review and positive feedback regarding the team at the home. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My Auntie is being well looked after. My family, including my sisters, have nothing but praise for everyone at Newlands Care Home.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My mother was given the care which we could not provide ourselves. The staff were all very caring and efficient.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Nothing has been too much trouble keeping us updated and informed at all times.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
We went to an evening meeting (cheese and wine), the General Manager explained the upcoming events and was open to suggestions to enrich the well being of the residents. Her ethos is that this is their (the residents) home and she likes it to be homely. She chatted to all the family members of residents and is very knowledgeable of all the residents and has said we can phone at any time if we have a query. We think it has a lovely atmosphere.
My husband is well cared for by a dedicated team. They have many challenges on a day to day basis, which sometimes is because staffing is low, usually due to illness, which nobody can foresee.
Food needs a lot of attention. Even though people don't know what they are eating and don't complain, it's not fair that the food is often cold and I think this should change.
From the first day to the last, he could not have been better looked after anywhere. The staff, from handyman (who couldn't do enough for us) to cleaners and all nursing staff and clerical. It certainly helped and when he was at the end of his life, my sons and I were cared for sympathetically.
Made to feel at home as soon as we walked in, could not ask for better. We loved the way the staff were with residents. We go every day and it's so lovely. They respect every resident. When we walk out we know our brother is in safe hands. He has settled well and smiles at all the staff when they make a fuss of him. 100% staff.
My husband went into care in October 2016 after it became apparent I could no longer care for him at home. He was accepted into Newlands in April this year after being in four different places. If you can be happy/content when suffering from dementia then my husband is. Now he is settled in Newlands, the relief my family and I feel now he is in such a caring environment is immense.
I believe the staff you have at present are great but you need more. It is understaffed all over.
My wife has been in Newlands since December 2017. She has always been treated with kindness and professionalism. Staff work extremely hard under, very often, difficult conditions. I have only ever seen residents treated with respect.
We have found this home to be full of kind, caring professionals who go the extra mile for their residents. It is clean, well kept and up to date. Residents are encouraged to 'personalise' their accommodation with their own things and to help them feel safe and secure. Nursing care is excellent. It has a happy feel to it and activities are provided for residents on a regular basis. Food is fresh, nutritious and cooked on site - with special requests catered for whenever possible. As they say - 'If a well-known brand did CareHomes...'
Really pleased with the overall service. The staff are kind and helpful and always willing to go the extra mile. The food provided is good and varied. The place is always clean and tidy. Very happy really.
First class service.
In increasingly difficult times in elderly social care, I have nothing but praise for this Barchester Home at Newlands Park, Workington. The dedicated team of nurses and carers have treated my mother (dementia patient) with gentle compassion while affording her the dignity, her 84 years requires. The EMI ward is light and airy with access to enclosed gardens (safe and pleasant). There are varied activities on a group and individual levels and a mini-bus for excursions. Excellent, approachable management.
I find the staff and the home cater for my husband's needs.
My dad has been in the Lakeland Unit in the Newlands Care Centre for 2 years now as we were unable to care for him at home any longer. His condition has deteriorated throughout his stay and staff have really adapted to his needs. Staff and management are quick to address any of our concerns and do everything they can to maintain my dad's safety, dignity and well-being.
Unfortunately, it is a very difficult job and at times, it is noted more staff are required as they simply cannot keep up. Extra safety equipment would be most helpful eg. up to date hoist - wheelchairs - bed monitor equipment and CCTV: as staff can't be everywhere at once and need to be able to see all the residents at all times to enable them to keep everyone, including themselves, safe.More recliner chairs are needed and perhaps a few extra hours worked by domestics because the toilet facilities and dining area are constantly being messed up by the residents.
Please note - the staff are very hard working and caring and I could easily name at least 8 members of staff that I would grade as exceptional on the Lakeland Unit - unfortunately they are overworked and underpaid and will be forced to look elsewhere if improvements to help them are not made. Without your loyal caring staff on the Lakeland Unit, I am sorry to say the facilities and the overall standard would be very very poor. The staff are what is keeping it going - so treat them as well as they are treating my dad. Many thanks.
I am very pleased with the care my husband receives. It's very outstanding and I have no complaints with Barchester Newlands Care Centre.
Mother, now a centenarian, who had lived independently until 98, found the initial transition from independence to being part of a cared for environment a shock. However, the staff's attitude to her, made her realise that it was a sensible decision and move, at her then 98 years of age. We as a family have no doubts that our choice of home was correct nearly 3 years ago and remains so today. The choices in the boxes below indicate our judgement of Newlands. Having not had Mother in any other such home we cannot judge against other establishments but can draw from the experience of occasional visits to other homes over the years. Good selection indicates what we would like to achieve if she was with us, the excellent selections to reflect our views on Newlands. Family and friends who occasionally travel to visit Mother all remark on the excellence of the staff and cleanliness. Value, a motive subject for any family which has to pay, government policy dictates.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Barchester Newlands Care Home.
There are no upcoming events for Barchester Newlands Care Home.
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Newlands Care Home.
Meet the Team (1)

Hello, my name is Kim, and I am the General Manager here at Newlands.
I have worked for Barchester since January 2019. I relocated here to Workington from County Durham. I have been a registered nurse since 1982, and I have worked predominantly in the social sector in nursing and care homes. I have a special interest in working with people who are living with dementia.
Here at Newlands, we endeavour to enhance the lives of all of our residents. We are proud of the care we offer and would be delighted to show you around our home.
I would like to introduce you to my lovely team and look forward to meeting you.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Newlands Care Home to verify any information. View our terms and conditions. Barchester Newlands Care Home has an Enhanced Service -more info.