Submit a Review for Abigail Lodge Care Home
Gloucester Road, Delves Lane, Consett, DH8 7NJ
View full details of Abigail Lodge Care HomeLatest Reviews for Abigail Lodge Care Home
16 June 2026
My bother was being care for by staff in the above home and the care was very good. The staff were excellent to the many family members who spent many hours with my brother before he died. We were extremely grateful to them all.
20 April 2026
We recently moved our mum into this care home, and we couldn't be happier with the decision. From the very beginning, the staff have been incredibly kind, welcoming, and supportive-not just to our mum, but to our whole family during what was a big transition.
The level of care she receives is
excellent. The team are attentive, patient, and genuinely compassionate, always taking the time to make sure she feels comfortable, safe, and valued. It's clear they really get to know each resident as an individual, which has made such a difference in helping her settle in.
The home itself is warm, clean, with a lovely atmosphere that feels like a community. There are always activities going on, and it's reassuring to see our mum encouraged to stay engaged.
20 April 2026
Don't really know where to start. My poorly nana was admitted to hospital for 4 weeks. After it was took out of our hands about bringing nana home for her safety on the stairs we were offered a place in Abigail Lodge. We always said we would keep nana at home but it wasn't safe anymore.At first we
were so worried about her going in, but how wrong were we. She has been in just 4 weeks now and she absolutely loves it. She has a-lot more company with people popping in and out to see her. She is eating better, and the main thing is she feels safe, with nana being nearly blind this is a massive thing for her. The staff we have dealt with up to now have been wonderful. If nana is happy we are happy. She get took out on trips and loves the entertainment in the home.
We are really happy that nana has settled and thats down to the staff at Abigail. Thank you to all
29 December 2025
The care home is fantastic, from the moment you walked in to going home, very friendly, happy staff, from the management down, you can feel the warm atmosphere. My whole family are very impressed with the care our mother gets, attending to her every need, with the utmost dignity at all times.
I
would highly recommend this care home to anyone.
Keep up the good work.
18 December 2025
Found it cold on a night in bed sometimes. Enjoyed my time in Abigail Lodge.
15 December 2025
The care and support mam has received from all staff has been excellent, so friendly, nothing is a problem. It is lovely that family can visit any time and receive a warm welcome. Only one negative, food could be served hotter.
15 December 2025
I was admitted after the death of my husband who was my carer. The staff have been wonderful. So caring and compassionate. The care is exceptional and delivered with dignity. I couldn't recommend Abigale Lodge enough.
08 December 2025
My mother-in-law spent only 2 weeks at Abigail Lodge before she passed away. During the whole of her stay, she was looked after so well. The staff treated her with dignity and respect and always had a friendly, caring attitude. As a family we were kept up to date with all of her care. The cleaning
ladies kept the home spotless. We had confidence when we left that she was well looked after. Thank you Abigail Lodge.
13 November 2025
Since Abigail Lodge changed hands, there has been a marked improvement in the quality of the food provided and in the diversity of the menu.
06 November 2025
The care and friendship given to my late father was exemplary, the staff were first class, friendly and attentive. More importantly Dad liked them too. Nothing was too much trouble. Support to the family was extremely good too, helpful and informative. Very professional and friendly too.
23 July 2025
Mam was in two care homes before coming to Abigail Lodge on a permanent basis in July 2024. We researched and visited several care homes before accepting a place here. Although requiring some updating the home is clean, tidy and welcoming. Staff are friendly and approachable and will always find
time to discuss any issues relating to mam. They will approach or contact us of anything we need to be informed of. They are quick to respond if Mam needs assistance and make sure she's kept clean and well presented. Mam doesn't choose to leave her room often but activites staff will try to involve her, especially with special events, such as Mother's Day, Easter. We are very happy with the care Mam is receiving.
07 July 2025
Abigail Lodge has recently been taken over and I am more than please that the new owners Harbour Healthcare have retained the staff as they are what make Abigail Lodge what it is a Caring, Loving environment. I have nothing but high praise for them as the work is never ending (my wife is on the EMI
wing) and they deal with residents with complex issues and yet they still manage to smile . The Activities Staff (they now have another name but I can't remember it) are trying all different approaches to entertain and stimulate the residents and would if allowed provide more but are limited by the number of hours they are allocated to work, shame. I would not hesitate to recommend this Home to family and friends.
20 May 2025
The home took my husband in for respite at very short notice. It is clean and welcoming set in calm and pretty grounds. All staff were friendly and introduced themselves to us including the activities coordinator. My husband has a rare, little known condition and did not want to go into EMI and
neither did he need nursing care. I had taken in some information on his condition which the Managers were willing to read and inform their staff with the information. He was treated with respect and liked the staff enjoying conversations with them when possible. His stay underlined that he needed more one to one support this is reflected in my safety and security answer as he was in the general residence. I would use the facility again.
01 May 2025
I was at Abigail Lodge from Monday 10th to Monday 17th March 2025 for respite care. I was diagnosed with mixed dementia in July 2024 and this was my second visit which I again enjoyed very much it gives me a break and a more much needed break for my wife and daughter, who look after me full time.
Many thanks.
30 January 2025
I moved into the home for respite care and it has been good. I cannot single anyone out as all of the staff have been good to me.
30 January 2025
My mother recently stayed at Abigail Lodge Care Home after a slip in the bedroom. She was very delicate and weary after the slip and was welcomed at Abigail for six weeks of respite by friendly staff who made her very comfortable. They allowed us to bring in her own chair and TV to make to room more
homely. As she has special dietary needs the staff at Abigail made every effort with her diet. I always found every staff member courteous to her and enjoyed spending time with her. I would highly recommend this care home.
16 January 2025
Mam's first Christmas at Abigail Lodge Care Home and what a lovely time she's had. The staff have certainly made her and my Christmas special. It's not easy having loved ones away from the family celebrations but it's been made a lot less heartbreaking for the family with the staff at Abigail and
the joy they give. Many thanks to everyone involved in Mam's care.
16 January 2025
I find Abigail Lodge Care Home great, the staff are wonderful, very polite and always there when you need them and always on time with medication. I really enjoyed the food that I received every day and there is always plenty of choice. The activities team always have a great selection of
entertainment including fairs and outside entertainment, movie days and Christmas parties. They always make sure they keep residents up to date with what is going on. Laundry is fantastic, clothes are always washed, ironed and put away in the wardrobe. Overall can't fault anything within Abigail Lodge. Really enjoyed my short time here and would definitely recommend it to friends and family.
16 January 2025
My dad went to Abigail Lodge Care Home for end-of-life care, he was only in residence for less than a week. The staff treated my dd with sensitivity, dignity and care, he and I were looked in on repeatedly to check on my dad and any needs we may have had. I could see as my dad began to deteriorate
it affected the staff as it did me. When my dad passed the staff were there for me, I couldn't have asked for any more than what they did. Thank you to all at Abigail Lodge.
19 December 2024
Mum has been a resident at Abigail Lodge for almost 2 years and I have been very happy with all aspects of her care. The most important part of any care home is the staff and the staff at Abigail Lodge are excellent - professional, friendly, welcoming and always helpful. My mother is always treated
with respect and dignity and the care assistants do a brilliant job in a very demanding and stressful environment. Abigail Lodge is usually full of chatter and laughter and Mum has always appreciated the time that the staff have taken to chat to her. The kitchen staff do a tremendous job and the food is well presented and looks really tasty. The Activities staff also do a brilliant job and there is always something going on to try and occupy/entertain the residents. The staff are always ready to answer any questions and are straight on the telephone if there are any issues with Mum. Abigail Lodge is not a modern building and would benefit from a little refurbishment but it is the staff and the level of care which are most important!
Latest Reviews for Abigail Lodge Care Home
16 June 2026
My bother was being care for by staff in the above home and the care was very good. The staff were excellent to the many family members who spent many hours with my brother before he died. We were extremely grateful to them all.
20 April 2026
We recently moved our mum into this care home, and we couldn't be happier with the decision. From the very beginning, the staff have been incredibly kind, welcoming, and supportive-not just to our mum, but to our whole family during what was a big transition.
The level of care she receives is
excellent. The team are attentive, patient, and genuinely compassionate, always taking the time to make sure she feels comfortable, safe, and valued. It's clear they really get to know each resident as an individual, which has made such a difference in helping her settle in.
The home itself is warm, clean, with a lovely atmosphere that feels like a community. There are always activities going on, and it's reassuring to see our mum encouraged to stay engaged.
20 April 2026
Don't really know where to start. My poorly nana was admitted to hospital for 4 weeks. After it was took out of our hands about bringing nana home for her safety on the stairs we were offered a place in Abigail Lodge. We always said we would keep nana at home but it wasn't safe anymore.At first we
were so worried about her going in, but how wrong were we. She has been in just 4 weeks now and she absolutely loves it. She has a-lot more company with people popping in and out to see her. She is eating better, and the main thing is she feels safe, with nana being nearly blind this is a massive thing for her. The staff we have dealt with up to now have been wonderful. If nana is happy we are happy. She get took out on trips and loves the entertainment in the home.
We are really happy that nana has settled and thats down to the staff at Abigail. Thank you to all
29 December 2025
The care home is fantastic, from the moment you walked in to going home, very friendly, happy staff, from the management down, you can feel the warm atmosphere. My whole family are very impressed with the care our mother gets, attending to her every need, with the utmost dignity at all times.
I
would highly recommend this care home to anyone.
Keep up the good work.
18 December 2025
Found it cold on a night in bed sometimes. Enjoyed my time in Abigail Lodge.
15 December 2025
The care and support mam has received from all staff has been excellent, so friendly, nothing is a problem. It is lovely that family can visit any time and receive a warm welcome. Only one negative, food could be served hotter.
15 December 2025
I was admitted after the death of my husband who was my carer. The staff have been wonderful. So caring and compassionate. The care is exceptional and delivered with dignity. I couldn't recommend Abigale Lodge enough.
08 December 2025
My mother-in-law spent only 2 weeks at Abigail Lodge before she passed away. During the whole of her stay, she was looked after so well. The staff treated her with dignity and respect and always had a friendly, caring attitude. As a family we were kept up to date with all of her care. The cleaning
ladies kept the home spotless. We had confidence when we left that she was well looked after. Thank you Abigail Lodge.
13 November 2025
Since Abigail Lodge changed hands, there has been a marked improvement in the quality of the food provided and in the diversity of the menu.
06 November 2025
The care and friendship given to my late father was exemplary, the staff were first class, friendly and attentive. More importantly Dad liked them too. Nothing was too much trouble. Support to the family was extremely good too, helpful and informative. Very professional and friendly too.
23 July 2025
Mam was in two care homes before coming to Abigail Lodge on a permanent basis in July 2024. We researched and visited several care homes before accepting a place here. Although requiring some updating the home is clean, tidy and welcoming. Staff are friendly and approachable and will always find
time to discuss any issues relating to mam. They will approach or contact us of anything we need to be informed of. They are quick to respond if Mam needs assistance and make sure she's kept clean and well presented. Mam doesn't choose to leave her room often but activites staff will try to involve her, especially with special events, such as Mother's Day, Easter. We are very happy with the care Mam is receiving.
07 July 2025
Abigail Lodge has recently been taken over and I am more than please that the new owners Harbour Healthcare have retained the staff as they are what make Abigail Lodge what it is a Caring, Loving environment. I have nothing but high praise for them as the work is never ending (my wife is on the EMI
wing) and they deal with residents with complex issues and yet they still manage to smile . The Activities Staff (they now have another name but I can't remember it) are trying all different approaches to entertain and stimulate the residents and would if allowed provide more but are limited by the number of hours they are allocated to work, shame. I would not hesitate to recommend this Home to family and friends.
20 May 2025
The home took my husband in for respite at very short notice. It is clean and welcoming set in calm and pretty grounds. All staff were friendly and introduced themselves to us including the activities coordinator. My husband has a rare, little known condition and did not want to go into EMI and
neither did he need nursing care. I had taken in some information on his condition which the Managers were willing to read and inform their staff with the information. He was treated with respect and liked the staff enjoying conversations with them when possible. His stay underlined that he needed more one to one support this is reflected in my safety and security answer as he was in the general residence. I would use the facility again.
01 May 2025
I was at Abigail Lodge from Monday 10th to Monday 17th March 2025 for respite care. I was diagnosed with mixed dementia in July 2024 and this was my second visit which I again enjoyed very much it gives me a break and a more much needed break for my wife and daughter, who look after me full time.
Many thanks.
30 January 2025
I moved into the home for respite care and it has been good. I cannot single anyone out as all of the staff have been good to me.
30 January 2025
My mother recently stayed at Abigail Lodge Care Home after a slip in the bedroom. She was very delicate and weary after the slip and was welcomed at Abigail for six weeks of respite by friendly staff who made her very comfortable. They allowed us to bring in her own chair and TV to make to room more
homely. As she has special dietary needs the staff at Abigail made every effort with her diet. I always found every staff member courteous to her and enjoyed spending time with her. I would highly recommend this care home.
16 January 2025
Mam's first Christmas at Abigail Lodge Care Home and what a lovely time she's had. The staff have certainly made her and my Christmas special. It's not easy having loved ones away from the family celebrations but it's been made a lot less heartbreaking for the family with the staff at Abigail and
the joy they give. Many thanks to everyone involved in Mam's care.
16 January 2025
I find Abigail Lodge Care Home great, the staff are wonderful, very polite and always there when you need them and always on time with medication. I really enjoyed the food that I received every day and there is always plenty of choice. The activities team always have a great selection of
entertainment including fairs and outside entertainment, movie days and Christmas parties. They always make sure they keep residents up to date with what is going on. Laundry is fantastic, clothes are always washed, ironed and put away in the wardrobe. Overall can't fault anything within Abigail Lodge. Really enjoyed my short time here and would definitely recommend it to friends and family.
16 January 2025
My dad went to Abigail Lodge Care Home for end-of-life care, he was only in residence for less than a week. The staff treated my dd with sensitivity, dignity and care, he and I were looked in on repeatedly to check on my dad and any needs we may have had. I could see as my dad began to deteriorate
it affected the staff as it did me. When my dad passed the staff were there for me, I couldn't have asked for any more than what they did. Thank you to all at Abigail Lodge.
19 December 2024
Mum has been a resident at Abigail Lodge for almost 2 years and I have been very happy with all aspects of her care. The most important part of any care home is the staff and the staff at Abigail Lodge are excellent - professional, friendly, welcoming and always helpful. My mother is always treated
with respect and dignity and the care assistants do a brilliant job in a very demanding and stressful environment. Abigail Lodge is usually full of chatter and laughter and Mum has always appreciated the time that the staff have taken to chat to her. The kitchen staff do a tremendous job and the food is well presented and looks really tasty. The Activities staff also do a brilliant job and there is always something going on to try and occupy/entertain the residents. The staff are always ready to answer any questions and are straight on the telephone if there are any issues with Mum. Abigail Lodge is not a modern building and would benefit from a little refurbishment but it is the staff and the level of care which are most important!