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Abigail Lodge Care Home

Gloucester Road, Delves Lane, Consett, Durham DH8 7NJ
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The building was always clean and the staff always caring. Nothing but praise for the staffStephen R(Son of Resident/Service User)
Abigail Lodge Care Home, Consett
I can come home knowing my mother is in safe hands and getting the care she needsJ W(Daughter of Resident/Service User)
Abigail Lodge Care Home, Consett
Abigail Lodge Care Home, Consett

Abigail Lodge Care Home is located in Delves Lane, Consett and is close to shops, amenities, public transport and the M1 motorway link. Consett town centre is less than one mile away.

This purpose-built care home provides nursing and social care for the frail elderly and the mentally infirm elderly.

Accommodation at Abigail Lodge is offered in single occupancy rooms, all of which have en-suite facilities.

Abigail Lodge features TV lounges and a...  

Care Provided by Abigail Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,205From £1,326
Residential Dementia CareFrom £1,401From £1,541
Nursing CareFrom £1,265From £1,392
Nursing Dementia CareFrom £1,493From £1,642

Contact Abigail Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Helen Taylor (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2000

Room Information

  • Single Rooms (60)

Abigail Lodge Care Home Reviews (88)

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9.5

Abigail Lodge Care Home has a Review Score of 9.5 (9.519) out of 10, based on 27 reviews in the last 2 years. Over all time Abigail Lodge Care Home has 88 reviews.

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Showing 88 reviews matching selected criteria
Review from Joanne P (Daughter of Resident) published on 9 July 2026 Submitted via Postal Card
Overall Experience

My father stayed for 1 week of respite. He really enjoyed his stay and asked if he could come again. The staff listened to my information on my father's care and carried out their duties with empathy and respect. I cannot fault the experience he had, and I am truly grateful, as I was very worried about the stay, as it was his first experience in residential care.

Reply from Louise Porter, Reviews Team at Abigail Lodge Care Home

Thank you for your kind words. We are pleased to hear that your father had a positive experience and felt well cared for. We strive to provide high-quality, compassionate support and appreciate your trust in us.

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Review from Jean B (Sister of Resident) published on 16 June 2026 Submitted via Postal Card
Overall Experience

My bother was being care for by staff in the above home and the care was very good. The staff were excellent to the many family members who spent many hours with my brother before he died. We were extremely grateful to them all.

Reply from Jack Pollard, Administrative Sales &Marketing Support at Abigail Lodge Care Home

Thank you for your wonderful feedback about our home. We are very sorry to hear of your loss, so offer our deepest condolences to you and your family. We are pleased to hear that you felt your brother was treated with great care and dignity, and appreciate all of your kind comments about our team. If there is anything more we can do, please do not hesitate to get in touch.

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Review from Joanne M (Granddaughter of Resident) published on 20 April 2026 Submitted via Website
Overall Experience
Don't really know where to start. My poorly nana was admitted to hospital for 4 weeks. After it was took out of our hands about bringing nana home for her safety on the stairs we were offered a place in Abigail Lodge. We always said we would keep nana at home but it wasn't safe anymore.At first we were so worried about her going in, but how wrong were we. She has been in just 4 weeks now and she absolutely loves it. She has a-lot more company with people popping in and out to see her. She is eating better, and the main thing is she feels safe, with nana being nearly blind this is a massive thing for her. The staff we have dealt with up to now have been wonderful. If nana is happy we are happy. She get took out on trips and loves the entertainment in the home.

We are really happy that nana has settled and thats down to the staff at Abigail. Thank you to all

Reply from Jack Pollard, Administrative Sales & Marketing Support at Abigail Lodge Care Home

Thank you Joanne for your comments about your recent experience at Abigail Lodge Care Home. Our residents' wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from T A (Daughter of Resident) published on 20 April 2026 Submitted via Website
Overall Experience

We recently moved our mum into this care home, and we couldn't be happier with the decision. From the very beginning, the staff have been incredibly kind, welcoming, and supportive-not just to our mum, but to our whole family during what was a big transition.

The level of care she receives is excellent. The team are attentive, patient, and genuinely compassionate, always taking the time to make sure she feels comfortable, safe, and valued. It's clear they really get to know each resident as an individual, which has made such a difference in helping her settle in.

The home itself is warm, clean, with a lovely atmosphere that feels like a community. There are always activities going on, and it's reassuring to see our mum encouraged to stay engaged.

Reply from Jack Pollard, Administrative Sales & Marketing Support at Abigail Lodge Care Home

Thank you for your positive feedback towards Abigail Lodge Care Home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how well your Mum has settled in. If there is anything more we can do, please do not hesitate to reach out.

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Review from Neil P (Son of Resident) published on 29 December 2025 Submitted via Postal Card
Overall Experience
The care home is fantastic, from the moment you walked in to going home, very friendly, happy staff, from the management down, you can feel the warm atmosphere. My whole family are very impressed with the care our mother gets, attending to her every need, with the utmost dignity at all times.
I would highly recommend this care home to anyone.

Keep up the good work.

Reply from Jack Pollard, Administrative Sales & Marketing Support at Abigail Lodge Care Home

Thank you Neil for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.

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Review from Fred B (Respite Resident) published on 18 December 2025 Submitted via Postal Card
Overall Experience

Found it cold on a night in bed sometimes. Enjoyed my time in Abigail Lodge.

Reply from Jack Pollard, Administrative Sales & Marketing Support at Abigail Lodge Care Home

Thank you Fred for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.

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Review from Clare C (Resident / Service User) published on 15 December 2025 Submitted via Postal Card
Overall Experience

I was admitted after the death of my husband who was my carer. The staff have been wonderful. So caring and compassionate. The care is exceptional and delivered with dignity. I couldn't recommend Abigale Lodge enough.

Reply from Jack Pollard, Administrative Sales & Marketing Support at Abigail Lodge Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. I will pass on your feedback to staff. Take care & have a lovely day.

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Review from Alison U (Daughter of Resident) published on 15 December 2025 Submitted via Postal Card
Overall Experience

The care and support mam has received from all staff has been excellent, so friendly, nothing is a problem. It is lovely that family can visit any time and receive a warm welcome. Only one negative, food could be served hotter.

Reply from Jack Pollard, Administrative Sales & Marketing Support at Abigail Lodge Care Home

Thank you Alison for letting us know how we are doing at Abigail Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. I will pass on the feedback about the food to kitchen staff. Take care & have a lovely day!

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Review from Dawn H (Daughter-in-law of Resident) published on 8 December 2025 Submitted via Postal Card
Overall Experience

My mother-in-law spent only 2 weeks at Abigail Lodge before she passed away. During the whole of her stay, she was looked after so well. The staff treated her with dignity and respect and always had a friendly, caring attitude. As a family we were kept up to date with all of her care. The cleaning ladies kept the home spotless. We had confidence when we left that she was well looked after. Thank you Abigail Lodge.

Reply from Jack Pollard, Administrative Sales & Marketing Support at Abigail Lodge Care Home

Thank you Dawn for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Abigail Lodge Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your Mother-in-law with dignity...  

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Review from Andrew B (Husband of Resident) published on 13 November 2025 Submitted via Postal Card
Overall Experience

Since Abigail Lodge changed hands, there has been a marked improvement in the quality of the food provided and in the diversity of the menu.

Reply from Jack Pollard, Administrative Sales & Marketing Support at Abigail Lodge Care Home

Thank you Andrew for your feedback around the dining experience at Abigail Lodge Care Home. The menus are created with feedback from residents and reflect likes and dislikes. Residents have a food passport to capture any particular requirements or wishes in relation to food or the serving of meals. Take care & have a wonderful day.

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Review from William R (Son of Resident) published on 6 November 2025 Submitted via Postal Card
Overall Experience

The care and friendship given to my late father was exemplary, the staff were first class, friendly and attentive. More importantly Dad liked them too. Nothing was too much trouble. Support to the family was extremely good too, helpful and informative. Very professional and friendly too.

Reply from Louise Porter, Business Development Manager at Abigail Lodge Care Home
Thank you on behalf of everyone at Abigail Lodge for taking the time to leave this wonderful review.

Your Dad will be fondly remembered by the team.

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Review from L S (Daughter of Resident) published on 23 July 2025 Submitted via Postal Card
Overall Experience

Mam was in two care homes before coming to Abigail Lodge on a permanent basis in July 2024. We researched and visited several care homes before accepting a place here. Although requiring some updating the home is clean, tidy and welcoming. Staff are friendly and approachable and will always find time to discuss any issues relating to mam. They will approach or contact us of anything we need to be informed of. They are quick to respond if Mam needs assistance and make sure she's kept clean and well presented. Mam doesn't choose to leave her room often but activites staff will try to involve her, especially with special events, such as Mother's Day, Easter. We are very happy with the care Mam is receiving.

Reply from Jack Pollard, Administrative Sales & Marketing Support at Abigail Lodge Care Home

Thank you for your positive feedback towards Abigail Lodge Care Home. We are pleased to hear how satisfied you are with the care and activities provided by the home. We are committed to delivering fun and entertainment into the home for all of the residents to enjoy.

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Review from John F (Husband of Resident) published on 7 July 2025 Submitted via Website
Overall Experience

Abigail Lodge has recently been taken over and I am more than please that the new owners Harbour Healthcare have retained the staff as they are what make Abigail Lodge what it is a Caring, Loving environment. I have nothing but high praise for them as the work is never ending (my wife is on the EMI wing) and they deal with residents with complex issues and yet they still manage to smile . The Activities Staff (they now have another name but I can't remember it) are trying all different approaches to entertain and stimulate the residents and would if allowed provide more but are limited by the number of hours they are allocated to work, shame. I would not hesitate to recommend this Home to family and friends.

Reply from Jack Pollard, Administrative Sales & Marketing Support at Abigail Lodge Care Home

Thank you for your positive feedback towards Abigail Lodge Care Home. We are pleased to hear how satisfied you are with the care and activities provided by the home. We are committed to delivering fun and entertainment into the home for all of the residents to enjoy. Our residents' wellbeing is our...  

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Review from Jeanette H (Wife of Resident) published on 20 May 2025 Submitted via Website
Overall Experience

The home took my husband in for respite at very short notice. It is clean and welcoming set in calm and pretty grounds. All staff were friendly and introduced themselves to us including the activities coordinator. My husband has a rare, little known condition and did not want to go into EMI and neither did he need nursing care. I had taken in some information on his condition which the Managers were willing to read and inform their staff with the information. He was treated with respect and liked the staff enjoying conversations with them when possible. His stay underlined that he needed more one to one support this is reflected in my safety and security answer as he was in the general residence. I would use the facility again.

Reply from Jack Pollard, Administrative Sales & Marketing Support at Abigail Lodge Care Home

Thank you for letting us know how we are doing at Abigail Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. We hope you husband is more settled in a place that can fully meet his needs and requirements. Have a wonderful day & take care.

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Review from Dave A (Respite Resident) published on 1 May 2025 Submitted via Postal Card
Overall Experience

I was at Abigail Lodge from Monday 10th to Monday 17th March 2025 for respite care. I was diagnosed with mixed dementia in July 2024 and this was my second visit which I again enjoyed very much it gives me a break and a more much needed break for my wife and daughter, who look after me full time. Many thanks.

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Review from J P (Respite Resident) published on 30 January 2025 Submitted via Postal Card
Overall Experience

I moved into the home for respite care and it has been good. I cannot single anyone out as all of the staff have been good to me.

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Review from Francis D (Son of Resident) published on 30 January 2025 Submitted via Website
Overall Experience

My mother recently stayed at Abigail Lodge Care Home after a slip in the bedroom. She was very delicate and weary after the slip and was welcomed at Abigail for six weeks of respite by friendly staff who made her very comfortable. They allowed us to bring in her own chair and TV to make to room more homely. As she has special dietary needs the staff at Abigail made every effort with her diet. I always found every staff member courteous to her and enjoyed spending time with her. I would highly recommend this care home.

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Review from J C (Daughter of Resident) published on 16 January 2025 Submitted via Website
Overall Experience

Mam's first Christmas at Abigail Lodge Care Home and what a lovely time she's had. The staff have certainly made her and my Christmas special. It's not easy having loved ones away from the family celebrations but it's been made a lot less heartbreaking for the family with the staff at Abigail and the joy they give. Many thanks to everyone involved in Mam's care.

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Review from Carole P (Resident / Service User) published on 16 January 2025 Submitted via Website
Overall Experience

I find Abigail Lodge Care Home great, the staff are wonderful, very polite and always there when you need them and always on time with medication. I really enjoyed the food that I received every day and there is always plenty of choice. The activities team always have a great selection of entertainment including fairs and outside entertainment, movie days and Christmas parties. They always make sure they keep residents up to date with what is going on. Laundry is fantastic, clothes are always washed, ironed and put away in the wardrobe. Overall can't fault anything within Abigail Lodge. Really enjoyed my short time here and would definitely recommend it to friends and family.

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Review from Mark S (Son of Resident) published on 16 January 2025 Submitted via Postal Card
Overall Experience

My dad went to Abigail Lodge Care Home for end-of-life care, he was only in residence for less than a week. The staff treated my dd with sensitivity, dignity and care, he and I were looked in on repeatedly to check on my dad and any needs we may have had. I could see as my dad began to deteriorate it affected the staff as it did me. When my dad passed the staff were there for me, I couldn't have asked for any more than what they did. Thank you to all at Abigail Lodge.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 19 Nov 2024

    Residents at Abigail Lodge Care Home in Consett are already feeling festive following a performance of the pantomime, Puss in Boots, by Northeast Producers Travelling Theatre Company. The care home’s...

Upcoming Events

There are no upcoming events for Abigail Lodge Care Home.

Awards / Recognitions (5)

Accreditations

There are no accreditations posted yet for Abigail Lodge Care Home.

Meet the Team (1)

Helen Taylor
Helen TaylorJob Title:Home ManagerJoined: 2026

Helen has worked in the care home sector for many years, and has been a Deputy Manager at various places over the years, before joining another one of our Harbour Healthcare homes at Maple Lodge as Home Manager in December 2022. Helen has her Level 5 NVQ in Management and is also a qualified Care Home Assistant Practitioner who specialises in both elderly and complex care. Family time is very important to Helen.

She spends her free time travelling with her children and husband, and Helen’s proudest achievement outside of work is raising her children and watching them grow into the people they are today. Words of encouragement from Helen for someone looking for the right care home would be: “A good home should have a nice warm and welcoming feeling.”

Frequently Asked Questions about Abigail Lodge Care Home

What types of Care is Abigail Lodge Care Home registered for?

Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Abigail Lodge Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Abigail Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Abigail Lodge Care Home to the centre of Consett?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abigail Lodge Care Home to verify any information. View our terms and conditions. Abigail Lodge Care Home has an Enhanced Service -more info.