Abigail Lodge Care Home

Gloucester Road, Delves Lane, Consett DH8 7NJ
Review Us
9.3 83 Reviews
  • Abigail Lodge Care Home, Consett
Abigail Lodge Care Home is located in Delves Lane, Consett and is close to shops, amenities, public transport and the M1 motorway link. Consett town centre is less than one mile away.

This purpose-built care home provides nursing and social care for the frail elderly and the mentally infirm elderly.

Accommodation at Abigail Lodge is offered in single occupancy rooms, all of which have en-suite facilities.

Abigail Lodge features TV lounges and a quiet sitting room for relaxation. There are dining rooms available, where residents can socialise with others at meal times. Traditional home cooking using fresh produce is served and residents can choose from the daily choices available. Special diets can be catered for.

The home benefits from regular visits made by an experienced hair stylist and qualified chiropodist. Complementary therapies can also be arranged.

Residents are encouraged to participate in the varied programme of activities available.
Show Abigail Lodge Care Home on the Map

Care Provided by Abigail Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • Self-Funded Residential Dementia Care: from £1325
  • Self-Funded Nursing Care: from £1150
  • Self-Funded Nursing Dementia Care: from £1360
  • RESPITE Self-Funded Residential Care: £1205 – £1205
  • RESPITE Self-Funded Residential Dementia Care: £1401 – £1457
  • RESPITE Self-Funded Nursing Care: £1265 – £1265
  • RESPITE Self-Funded Nursing Dementia Care: £1493 – £1493

These prices are only a guideline, please contact Abigail Lodge Care Home to find out the exact price for your requirements.

Contact Abigail Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Abigail Lodge Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Claire Carlyon (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2000

Room Information

  • Single Rooms (60)

Abigail Lodge Care Home Reviews (83)

9.3

Abigail Lodge Care Home has a Review Score of 9.3 (9.287) out of 10, based on 27 reviews in the last 2 years.
Over all time Abigail Lodge Care Home has 83 reviews.

Overall Experience
  • 51
  • 28
  • 3
  • 1
  • 0
Date Published
  • 83
  • 8
  • 15
  • 27
  • 56
Reviewer Connection to Abigail Lodge Care Home
  • 28
  • 12
  • 10
  • 9
  • 6
  • 5
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 83, showing 41-60
Review from J W (Daughter of Resident) published on 3 March 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
After the last couple of months, I have seen a massive change to my mother's care (all for the better). I can not praise the members of staff enough for their kindness and support and when I leave the care home I can come home knowing my mother is in safe hands and getting the care she needs. Massive
thank you to all the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jerry D (Husband of Resident) published on 2 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife came to the home directly from the hospital and I was worried as to how she would respond to the move. Arriving at Abigail some 30 mins after her arrival by ambulance I was greeted by her team’s charge nurse and whilst being taken to her room was told she had settled in very well – to say that
was an instant relief would be an understatement. I visited my wife daily for about 2 hours up until the Covid restrictions and was always greeted with my wife appearing looking well dressed and cared for. The staff were always caring, courteous, and lovely in all respects, so much so that I thought of them as extended family members. Having that kind of backup, allowed worries about her care to be secondary to see how her wellbeing was being affected by Alzheimer’s, which I can only say gave me a tremendous uplift to my wellbeing. So all I can say is my grateful thanks to all who played a part in looking after her.
Reply from Olivia Shields, Marketing Assistant at Abigail Lodge Care HomeThank you, Jerry, for your comments about your recent experience at Abigail Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. If there is anything more we can do, please do not hesitate to reach out.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S R (Relative of Resident) published on 27 January 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are friendly and helpful also caring. I have found them approachable and communication is always open. Covid has had such a negative impact on the staff and the residents. Hopefully, I will be able to return on a regular basis to visit my lady. Well done to all the staff.
Reply from Olivia Shields, Marketing Assistant at Abigail Lodge Care HomeThank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A C (Resident) published on 17 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All very kind and caring during my stay.
Reply from Olivia Shields, Marketing Assistant at Abigail Lodge Care HomeThank you for your comments about your recent experience at Abigail Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T M (Resident) published on 31 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay at Abigail Lodge, I like it very much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Angela S (Daughter of Resident) published on 18 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is receiving care and support of the highest standard at Abigail Lodge. All the staff are warm and friendly to both my mother and myself. After each visit is over I am so confident my mother is receiving the highest standard of care which is so comforting.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gaynor T (Daughter of Resident) published on 28 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Anyone who has experience of a loved one going through dementia will know how heartbreaking it is to see them suffer. We had decided to care for our Mam at home but sadly it was too much for her and my Dad. Reluctantly we had to put her into care. She has been in Abigail Lodge Care Home now for nearly
two months and we can't fault it. The staff are lovely and caring and the place is calm and peaceful. Covid-19 restrictions are in place and visitors are tested constantly. Most of all though is how content my Mam is. She is happy there and is actually looking better and if she's happy, we're happy. I wouldn't hesitate to recommend Abigail Lodge Care Home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Katherine R (Sister-in-law of Resident) published on 24 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We found the staff at Abigail Lodge very friendly and caring. They do a wonderful job putting residents' care first at all times.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D E (Son of Resident) published on 16 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has dementia and stays at Abigail. Nice to be able to let someone know just how good the staff are there. They are brilliant. It's a real comfort to know that she is well cared for and safe. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R H (Daughter of Resident) published on 29 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A kind, caring, well run home where everyone is treated with dignity. Mam has settled really well into the care home and this is because of the care of the staff and understanding of Mam's needs. I have also appreciated the support from the staff during this time, as finding and moving Mam into a care
home is stressful at the best of times, even worse in a pandemic. Mam says how kind everyone is. This is so important. She also likes the activities.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sandra P (Daughter of Resident) published on 22 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is very happy here. The staff are friendly and go out of their way for the residents. Have lots of fun and activities for the residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E H (Niece of Resident) published on 21 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Due to COVID-19 over the past year and my relative only came in during the virus so I have only had very limited experience of the home to date, but have found all the staff friendly, informative, helpful and positive. Looking forward to home life at Abigail to getting back to normal for everyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ann V (Daughter of Resident) published on 20 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visits now allowed to residents rooms staff helped with testing and wearing PPE as I was worried about these but reassured that best care has been given and will be given.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A T (Sister of Resident) published on 23 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would like to see the family able to visit. This has never happened since March last year not once.
Reply from Olivia Shields, Marketing Assistant at Abigail Lodge Care HomeThank you for your feedback. We appreciate you taking the time to share your views. The welfare and safety of residents and colleagues is our number one priority. We continue to monitor the situation and adjust our visiting policy for resident families and visitors. Please speak to the Home Manager for the latest information and to arrange a visit. Thank you once again.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kathleen T (Wife of Resident) published on 12 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I first visited Abigail Lodge Care Home about three years ago, I was struck by the ambience of the place. This has continued and I'm sure resulting from this the residents and their carers are happy and contented. My husband has continued to receive wonderful care from everyone.
Reply from Olivia Shields, Marketing Assistant at Abigail Lodge Care HomeThank you, Kathleen, for your comments about your recent experience at Abigail Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D R (Resident) published on 3 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Made to feel welcome, safe and well cared for.
Reply from Olivia Shields, Marketing Assistant at Abigail Lodge Care HomeThank you for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Debbie S (Stepdaughter of Resident) published on 9 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am notified of my stepdad's health. There is a Facebook page with photos and activities. I feel reassured that although I have not seen my stepdad due to home restrictions and also my family having covid, I feel I can approach staff at any time and each phone call is well received. Thank you from
the bottom of my heart.
Reply from Olivia Shields, Marketing Assistant at Abigail Lodge Care HomeThank you, Debbie, for letting us know how we are doing at Abigail Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maureen K (Daughter of Resident) published on 4 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic, caring staff. They look after relatives as well as residents.
Reply from Olivia Shields, Marketing Assistant at Abigail Lodge Care HomeThank you, Maureen, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stephen P (Cousin of Resident) published on 3 February 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have had difficult times over this last year. The staff have always provided the best care ensuring a safe and secure facility, keeping the residents' care and welfare the utmost priority.
Reply from Olivia Shields, Marketing Assistant at Abigail Lodge Care HomeThank you, Stephen, for letting us know how we are doing at Abigail Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anne Y (Wife of Resident) published on 1 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise for this home, my husband is very happy there. The staff are spot on when I phone to see how he is. They are always ready to tell me what's going on, even though I do not think he knows us now but he is always happy to see us.
Reply from Olivia Shields, Marketing Assistant at Abigail Lodge Care HomeThank you, Anne, for your comments about your recent experience at Abigail Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you are so pleased with the quality of our care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.3 (9.287)

Overview of Review Score

The Review Score of 9.3 (9.287) out of 10 for Abigail Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.287 for Abigail Lodge Care Home is calculated as follows: ( (157 Excellents x 5) + (106 Goods x 4) + (39 Satisfactorys x 3) + (8 Poors x 2) + (4 Very Poors x 1) ) ÷ 314 Ratings = 4.287
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Abigail Lodge Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (5)

Meet the Team (1)

Claire

Claire Carylon

Job Title: Home Manager Joined: 2024

At 18 years old Claire started her care career and became a registered manager of a learning disability home by 21.


She significantly improved a care service's CQC rating to GOOD in all areas within four months of her leadership.


Claire has a love of learning and holds an NVQ L2, a BTEC National Diploma L3 in Health and Social Care, and an L5 Leadership in Management, along with various other certifications and 20 years of experience.


Outside of work, Claire enjoys spending time with her fiancé, children, and dogs, going on walks, and family holidays. Her personal achievements include buying her first home at 18 and being a proud mother to her two children.


Claire advises those looking for a care home to read reviews, check CQC reports, consult health professionals, and ensure the home meets their needs. She loves making a difference and working with her team.


For those considering a career in care, Claire encourages it for the immense satisfaction it brings to her life.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abigail Lodge Care Home to verify any information. View our terms and conditions. Abigail Lodge Care Home has an Enhanced Service - more info.