Abigail Lodge Care Home

Gloucester Road, Delves Lane, Consett DH8 7NJ
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9.3 87 Reviews
  • Abigail Lodge Care Home, Consett
Abigail Lodge Care Home is located in Delves Lane, Consett and is close to shops, amenities, public transport and the M1 motorway link. Consett town centre is less than one mile away.

This purpose-built care home provides nursing and social care for the frail elderly and the mentally infirm elderly.

Accommodation at Abigail Lodge is offered in single occupancy rooms, all of which have en-suite facilities.

Abigail Lodge features TV lounges and a quiet sitting room for relaxation. There are dining rooms available, where residents can socialise with others at meal times. Traditional home cooking using fresh produce is served and residents can choose from the daily choices available. Special diets can be catered for.

The home benefits from regular visits made by an experienced hair stylist and qualified chiropodist. Complementary therapies can also be arranged.

Residents are encouraged to participate in the varied programme of activities available.
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Care Provided by Abigail Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1205
  • Self-Funded Residential Dementia Care: from £1401
  • Self-Funded Nursing Care: from £1265
  • Self-Funded Nursing Dementia Care: from £1493
  • RESPITE Self-Funded Residential Care: from £1326
  • RESPITE Self-Funded Residential Dementia Care: from £1541
  • RESPITE Self-Funded Nursing Care: from £1392
  • RESPITE Self-Funded Nursing Dementia Care: from £1642
The price(s) shown are provided by the care home. Contact Abigail Lodge Care Home for full pricing details and T&Cs.

Contact Abigail Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Abigail Lodge Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Claire Carlyon (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2000

Room Information

  • Single Rooms (60)

Abigail Lodge Care Home Reviews (87)

9.3

Abigail Lodge Care Home has a Review Score of 9.3 (9.336) out of 10, based on 30 reviews in the last 2 years.
Over all time Abigail Lodge Care Home has 87 reviews.

Overall Experience
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Date Published
  • 87
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  • 30
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Reviewer Connection to Abigail Lodge Care Home
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Total of 87, showing 81-87
Review from Harold H (Son of Resident) published on 25 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Abigail Lodge is warm and friendly. Staff make you feel welcome. Mam has settled in lovely. Mam is always happy when I go to see her.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Abigail Lodge Care HomeThank you, Harold, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Abigail Lodge Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Karan T (Daughter-in-law of Resident) published on 19 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would recommend Abigail Lodge to people. My mother-in-law is in here and she loves being here. The manager is lovely and very helpful.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Abigail Lodge Care HomeThank you, Karan, for your kind words about your recent experience at Abigail Lodge Care Home. We are pleased to hear that your mother-in-law loves being part of our family here at the home. We really appreciate you letting us know how we are doing. Have a wonderful day.
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Review from Rhona M (Daughter of Resident) published on 3 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My 92year old mum who has Alzheimer's has been very well cared for by all staff while at Abigail Lodge all her medical needs are met and prompt action is taken if she is ever ill. All the staff are very caring. Mum is happy with the food. Any problems are sorted out immediately. The activities co-ordinator
works very hard and organises interesting activities for the residents. Dogs are allowed in the home which most of the residents enjoy seeing.
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Review from Joy (Wife of Resident) published on 21 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is my report after visiting for 3 years- four hours each day. One gets a good insight into the workings on the workings in the home. I would not nominate any 1 carer as they all deserve an "Oscar" for their devotion to the residents. I know it is hard work and exhausting and demanding. Believe
me the residents are loved and cared for. Hugs, kisses and laughs are in abundance and plentiful. Luckily the new manager is a gem, very approachable, door always open, so caring to all staff included. Also we still have a deputy manager who loves and cares, also we are lucky to have them both. You know as I write this I am having a few tears as I know how lucky we are in this home and experience the atmosphere yourself. There but for the grace of God, so true. I believe in this home, residents are content, it is filled with love. Manager tells me there is always room for improvement "that's her."
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Review from J G (Wife of Resident) published on 13 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in this care home for 13 months now and I can honestly say I would never wish him to be anywhere else for nursing care. Abigail Lodge is like home from home as far as the love and caring goes. Its one big happy family. The staff are there for you straight away if there is any problem.
My husband is kept clean, shaved and teeth always brushed. He is fed good food and always has plenty to drink. Clean clothes every day, the laundry is excellent as long as your name is on each item. My mother in law is in the downstairs part and she says the staff are all wonderful and they are.
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Review from G S (Brother of Resident) published on 13 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find that the company Four Seasons will go that extra mile for me and my family if I have any concerns with my brother. The carers are excellent in their job, and nothing is a problem for them. I feel that I must put this in writing as the home Abigail Lodge has exceptional staff.
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Review from Karen G (Daughter of Resident) published on 13 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been in Abigail Lodge for a year now and within this time I have been very satisfied that he is well cared for in every way. The staff are very attentive to his needs and have a very personable approach, giving him the utmost respect and retaining his dignity. The staff are also very supportive
to myself and my family and have become our friends too, showing us support, empathy and understanding at this difficult time in our lives. Thank you.
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Current Review Score: 9.3 (9.336)

Overview of Review Score

The Review Score of 9.3 (9.336) out of 10 for Abigail Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.336 for Abigail Lodge Care Home is calculated as follows: ( (185 Excellents x 5) + (111 Goods x 4) + (40 Satisfactorys x 3) + (8 Poors x 2) + (4 Very Poors x 1) ) ÷ 348 Ratings = 4.336
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Abigail Lodge Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (1)

Helen

Helen Taylor

Job Title: Home Manager Joined: 2026

Helen has worked in the care home sector for many years, and has been a Deputy Manager at various places over the years, before joining another one of our Harbour Healthcare homes at Maple Lodge as Home Manager in December 2022. Helen has her Level 5 NVQ in Management and is also a qualified Care Home Assistant Practitioner who specialises in both elderly and complex care. Family time is very important to Helen.


She spends her free time travelling with her children and husband, and Helen’s proudest achievement outside of work is raising her children and watching them grow into the people they are today. Words of encouragement from Helen for someone looking for the right care home would be: “A good home should have a nice warm and welcoming feeling.”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abigail Lodge Care Home to verify any information. View our terms and conditions. Abigail Lodge Care Home has an Enhanced Service - more info.