Submit a Review for Holly Lodge Care Home
Chapel Street, Shildon, DL4 1NX
View full details of Holly Lodge Care HomeLatest Reviews for Holly Lodge Care Home
04 February 2026
Since my mother was admitted, I have been very impressed. The care home is spotlessly clean, and the staff are professional, very helpful and friendly.
03 February 2026
Our experience of Holly Lodge has been fantastic, a lovely care home. Very good staff, they care for my mother-in-law very well. Very empathetic to her situation. The home has a high standard of cleanliness, and the facilities are second to none.
10 December 2025
Really happy with my husband care at Holly Lodge. Staff and management really helpful and accommodating. It gives me great comfort to see that he's happy and settled in this care home. Thank you so much to everyone at Holly Lodge.
08 December 2025
Holly Lodge Care Home is a lovely home for my mam, Gillian. The staff are all happy and lovely people. Home is clean, and a happy place to walk into.
05 September 2025
Sat in lovely garden with our former brother in law. Staff always helpful and welcoming. Staff showed care and consideration towards residents and visitors. Home always has a fresh welcoming smell especially in the entrance.
28 August 2025
Staff are always polite. Home is always clean. Plenty of activities. Visit anytime throughout the day. Sometimes cannot get the car park taken up by staff cars.
23 June 2025
Overall the staff are pleasant and helpful.
07 April 2025
All staff friendly and welcoming. Lovely cake with morning tea. No Activities taking place. Hundreds of cigarette ends strewn in the residents garden, presumably left by night staff. Wheelchairs dirty and in much need of a thorough clean.
25 March 2025
My mam stayed at Holly Lodge sadly she passed away in October 2024. I can not praise the Manager and staff enough they looked after my as if she was there own Mam. Holly lodge is spotlessly clean all the staff are just amazing. They kept me informed of everything regarding my mam care as i do not
live in Shildon. The manager is fantastic and is such a lovely person. I miss going to the home and seeing everyone. One last thing my Mam really loved living at Holly Lodge. Thanks for all your hard work.
31 January 2025
Holly Lodge Care Home is a clean, well kept and friendly home. The staff are kind, professional and efficient. They are understanding of the needs of their patients. My friend's health improved immensely in the home. Their care made all the difference. Thank you.
30 January 2025
My mam is a resident at Holly Lodge Care Home. The care is outstanding and my mam gets well looked after.
29 January 2025
The home have been very supportive, not only to my sister but to myself and other family members. During the decision making process of admitting her into a care home, and the guilt that went with that decision. Their support has continued from the first day when my sisters resistance was apparent.
Their manner in dealing with her, and how she is treated on a daily basis shows great compassion for her condition and needs. She is very settled even though I know she has her stubborn moments.
07 January 2025
The care is of a good standard, there is always room for improvement, nothing is perfect. The staff have a difficult task dealing with residents with different complex needs and do a good job.
27 December 2024
The staff are continually attentive and considerate of all residents. My mum has recently had a fall and the care she received was above and beyond what was expected. Management are also always caring and listens to any concerns and action is taken to resolve any issues that may arise. I could not
praise them enough.
22 August 2024
Very friendly, caring care home.
Lovely staff who keeps me up to date with all issues supporting care.
08 August 2024
I have visited my father-in-law a few times now, he has been made to feel very welcome and is settling in nicely, the staff are very friendly and accommodating and always have time to answer any queries or concerns, the place is very clean and the little garden is kept nice for residents.
06 March 2024
The staff are so caring. My mum has been treated with dignity and compassion. We couldn't have asked for anywhere nicer.
06 February 2024
I've found everyone to be immensely welcoming, thoughtful and kind. The staff are attentive to my mother's comfort and safety and demonstrate their interest and concern for her well-being at every stage. It is very reassuring to know my mother is in such good hands.
06 February 2024
I do not know what we have done without the caring, compassionate support of all the staff at Holly Lodge Care Home. They tackle each issue, as it arises with professionalism and a warm, caring attitude that makes the fragile situation with my dear wife more bearable. We are so grateful and owe them
so much.
04 December 2023
We would just like to say a huge thank you to all the staff for looking after the lady we visit frequently. She is very old and a wonderful lady but is very poorly at the moment. Your staff have been marvelous with her and we do appreciate everything you've all done. Thank you all.
Latest Reviews for Holly Lodge Care Home
04 February 2026
Since my mother was admitted, I have been very impressed. The care home is spotlessly clean, and the staff are professional, very helpful and friendly.
03 February 2026
Our experience of Holly Lodge has been fantastic, a lovely care home. Very good staff, they care for my mother-in-law very well. Very empathetic to her situation. The home has a high standard of cleanliness, and the facilities are second to none.
10 December 2025
Really happy with my husband care at Holly Lodge. Staff and management really helpful and accommodating. It gives me great comfort to see that he's happy and settled in this care home. Thank you so much to everyone at Holly Lodge.
08 December 2025
Holly Lodge Care Home is a lovely home for my mam, Gillian. The staff are all happy and lovely people. Home is clean, and a happy place to walk into.
05 September 2025
Sat in lovely garden with our former brother in law. Staff always helpful and welcoming. Staff showed care and consideration towards residents and visitors. Home always has a fresh welcoming smell especially in the entrance.
28 August 2025
Staff are always polite. Home is always clean. Plenty of activities. Visit anytime throughout the day. Sometimes cannot get the car park taken up by staff cars.
23 June 2025
Overall the staff are pleasant and helpful.
07 April 2025
All staff friendly and welcoming. Lovely cake with morning tea. No Activities taking place. Hundreds of cigarette ends strewn in the residents garden, presumably left by night staff. Wheelchairs dirty and in much need of a thorough clean.
25 March 2025
My mam stayed at Holly Lodge sadly she passed away in October 2024. I can not praise the Manager and staff enough they looked after my as if she was there own Mam. Holly lodge is spotlessly clean all the staff are just amazing. They kept me informed of everything regarding my mam care as i do not
live in Shildon. The manager is fantastic and is such a lovely person. I miss going to the home and seeing everyone. One last thing my Mam really loved living at Holly Lodge. Thanks for all your hard work.
31 January 2025
Holly Lodge Care Home is a clean, well kept and friendly home. The staff are kind, professional and efficient. They are understanding of the needs of their patients. My friend's health improved immensely in the home. Their care made all the difference. Thank you.
30 January 2025
My mam is a resident at Holly Lodge Care Home. The care is outstanding and my mam gets well looked after.
29 January 2025
The home have been very supportive, not only to my sister but to myself and other family members. During the decision making process of admitting her into a care home, and the guilt that went with that decision. Their support has continued from the first day when my sisters resistance was apparent.
Their manner in dealing with her, and how she is treated on a daily basis shows great compassion for her condition and needs. She is very settled even though I know she has her stubborn moments.
07 January 2025
The care is of a good standard, there is always room for improvement, nothing is perfect. The staff have a difficult task dealing with residents with different complex needs and do a good job.
27 December 2024
The staff are continually attentive and considerate of all residents. My mum has recently had a fall and the care she received was above and beyond what was expected. Management are also always caring and listens to any concerns and action is taken to resolve any issues that may arise. I could not
praise them enough.
22 August 2024
Very friendly, caring care home.
Lovely staff who keeps me up to date with all issues supporting care.
08 August 2024
I have visited my father-in-law a few times now, he has been made to feel very welcome and is settling in nicely, the staff are very friendly and accommodating and always have time to answer any queries or concerns, the place is very clean and the little garden is kept nice for residents.
06 March 2024
The staff are so caring. My mum has been treated with dignity and compassion. We couldn't have asked for anywhere nicer.
06 February 2024
I've found everyone to be immensely welcoming, thoughtful and kind. The staff are attentive to my mother's comfort and safety and demonstrate their interest and concern for her well-being at every stage. It is very reassuring to know my mother is in such good hands.
06 February 2024
I do not know what we have done without the caring, compassionate support of all the staff at Holly Lodge Care Home. They tackle each issue, as it arises with professionalism and a warm, caring attitude that makes the fragile situation with my dear wife more bearable. We are so grateful and owe them
so much.
04 December 2023
We would just like to say a huge thank you to all the staff for looking after the lady we visit frequently. She is very old and a wonderful lady but is very poorly at the moment. Your staff have been marvelous with her and we do appreciate everything you've all done. Thank you all.