the place is very clean and the little garden is kept nice for residents.A M(Daughter-in-law of Resident/Service User)
My mum has been treated with dignity and compassion. We couldn't have asked for anywhere nicer.H A(Daughter of Resident/Service User)
although I have not sampled the meals provided, they smell and look both delicious and nutritious.P M(Son of Resident/Service User)
the place is very clean and the little garden is kept nice for residents.A M(Daughter-in-law of Resident/Service User)
My mum has been treated with dignity and compassion. We couldn't have asked for anywhere nicer.H A(Daughter of Resident/Service User)
although I have not sampled the meals provided, they smell and look both delicious and nutritious.P M(Son of Resident/Service User)
Holly Lodge Care Home is situated in the centre of the town of Shildon, which has easy access to the A1 as well as the small market towns of Bishop Auckland and Newton Aycliffe.
Holly Lodge care home specialises in dedicated residential, dementia and respite care. The highly-skilled caring team creates a warm atmosphere with care tailored to each of the residents.
Residents are encouraged to personalise their own en-suite bedrooms...
Holly Lodge Care Home is situated in the centre of the town of Shildon, which has easy access to the A1 as well as the small market towns of Bishop Auckland and Newton Aycliffe.
Holly Lodge care home specialises in dedicated residential, dementia and respite care. The highly-skilled caring team creates a warm atmosphere with care tailored to each of the residents.
Residents are encouraged to personalise their own en-suite bedrooms to create their own sense of familiarity and identity. The shops and pub are popular trips as part of a wider programme to take residents out and about and form stronger bonds with the local community.
The care home is run by Mariposa. Everyone in a Mariposa Home is treated with the dignity, respect and compassion that you and your family would wish for.
Contact Holly Lodge Care Home to confirm what's included and get a personalised quote:
Holly Lodge Care Home has a Review Score of 9.7 (9.680) out of 10, based on 21 reviews in the last 2 years.
Over all time Holly Lodge Care Home has 91 reviews.
The staff are always pleasant and caring while doing a very demanding job at times.
The staff are always pleasant and caring while doing a very demanding job at times.
Thank you so much for taking the time to share such a lovely review. We are delighted to hear that both you and your mother have been so pleased with the care, support and service she has received since joining us in May. Your kind words about our staff, food and overall care mean a great deal to...
Thank you so much for taking the time to share such a lovely review. We are delighted to hear that both you and your mother have been so pleased with the care, support and service she has received since joining us in May. Your kind words about our staff, food and overall care mean a great deal to us. Our team works incredibly hard, and we will be sure to share your wonderful feedback with them. Thank you again for your trust and support.
My mam was admitted to the care home on 5 June 2026 after a period in hospital following a stroke. Her stay was short as she unfortunately died on 30 June 2026. I cannot say this enough - her care while in the home was amazing. Me and my family are truly thankful for this and cannot recommend Holly...
My mam was admitted to the care home on 5 June 2026 after a period in hospital following a stroke. Her stay was short as she unfortunately died on 30 June 2026. I cannot say this enough - her care while in the home was amazing. Me and my family are truly thankful for this and cannot recommend Holly Lodge enough.
Thank you so much for taking the time to leave such a heartfelt review.
We are deeply sorry for the loss of your beloved mam, and we would like to offer our sincere condolences to you and your family. It was a privilege to care for her during her time with us.
Your kind words mean so much to...
Thank you so much for taking the time to leave such a heartfelt review.
We are deeply sorry for the loss of your beloved mam, and we would like to offer our sincere condolences to you and your family. It was a privilege to care for her during her time with us.
Your kind words mean so much to our entire team. We are committed to providing compassionate, dignified, and person-centred care, and it is incredibly reassuring to know that we were able to offer your mam comfort and support during her final weeks, while also being there for your family at such a difficult time.
We will ensure that your lovely comments are shared with all of our staff, who will be touched to know the difference they made.
Thank you again for your recommendation and for trusting Holly Lodge with your mam's care. We will always remember her and wish you and your family strength and peace in the months ahead.
Our Dad became a resident in the care home in February 2026.We found the home very clean and well looked after , the management and staff were very friendly and supportive towards our Dad .Also treated with care and Dignity we have seen .Plenty of Activities going on and Dad has settled in well ,...
Well done to all of you
We are delighted to hear that your Dad has settled in well and is enjoying life at the home. It is wonderful to know that our team's care, support, and dedication have made a positive difference to both him...
Thank you so much for your kind words and for taking the time to share your experience.We are delighted to hear that your Dad has settled in well and is enjoying life at the home. It is wonderful to know that our team's care, support, and dedication have made a positive difference to both him and your family. Your feedback means a great deal to us, and we will be sure to share your comments with all of our staff. Thank you again for your support.
My wife had excellent care, was very happy with everything and can not fault anything about the home. This is my first choice if my wife needs to go back into a home, as she was only on a respite. I am on OCP myself and could also stop in this home if ever I needed to.
My wife had excellent care, was very happy with everything and can not fault anything about the home. This is my first choice if my wife needs to go back into a home, as she was only on a respite. I am on OCP myself and could also stop in this home if ever I needed to.
Thank you so much for your kind words and wonderful feedback. We are delighted to hear that your wife was happy and well cared for during her respite stay with us. It means a great deal to know that you felt confident and reassured by the care and support provided by our team.
We truly...
Thank you so much for your kind words and wonderful feedback. We are delighted to hear that your wife was happy and well cared for during her respite stay with us. It means a great deal to know that you felt confident and reassured by the care and support provided by our team.
We truly appreciate your trust in us and are honoured to be considered your first choice should your wife ever need care again in the future. We are also very touched by your comments about considering our home for yourself if ever needed.
Your feedback will be shared with the whole team, who work hard to create a safe, caring, and welcoming environment for all our residents and families.
With best wishes and thanks again.
Staff excellent, food really good as mam did put weight on which was good. Staff go above and beyond to help. Also, Dawn, the manager, is very friendly and helpful.
Staff excellent, food really good as mam did put weight on which was good. Staff go above and beyond to help. Also, Dawn, the manager, is very friendly and helpful.
Thank you for your lovely review and kind feedback.
We are delighted to hear that your mam enjoyed the food and that she was able to put on weight during her stay, which is wonderful to hear. Our kitchen and care teams work hard to ensure residents receive nutritious meals and the support they...
Thank you for your lovely review and kind feedback.
We are delighted to hear that your mam enjoyed the food and that she was able to put on weight during her stay, which is wonderful to hear. Our kitchen and care teams work hard to ensure residents receive nutritious meals and the support they need.
It is also wonderful to know that you found our staff excellent and willing to go above and beyond to help. We will be sure to pass your feedback to the team.
Thank you again for taking the time to share your experience with us.
Staff were friendly and will do anything to help and support. We have discussed if Freda needs to go into a home again, as Freda was on respite. Holly Lodge is our first choice.
Staff were friendly and will do anything to help and support. We have discussed if Freda needs to go into a home again, as Freda was on respite. Holly Lodge is our first choice.
Thank you so much for your wonderful review and kind comments.
We are delighted to hear that you found our staff friendly, supportive, and always willing to help. Providing compassionate care and support to both our residents and their families is very important to us, so your feedback means a...
Thank you so much for your wonderful review and kind comments.
We are delighted to hear that you found our staff friendly, supportive, and always willing to help. Providing compassionate care and support to both our residents and their families is very important to us, so your feedback means a great deal.
We are especially pleased to know that Holly Lodge would be your first choice should Freda ever require respite care again. It was a pleasure to support Freda during her stay with us, and we truly appreciate you taking the time to share your experience.
Excellent home. My gran had a lovely room, food excellent. staff excellent and manager very friendly.
Excellent home. My gran had a lovely room, food excellent. staff excellent and manager very friendly.
We are delighted to hear that your gran enjoyed her stay with us and that you were pleased with her room, the food, and the care provided by our team. Your comments mean a great deal to everyone here, and we will be sure to share your...
Thank you so much for your lovely review and kind words.It was a pleasure to support your gran, and we truly appreciate you taking the time to leave such positive feedback.
Since my mother was admitted, I have been very impressed. The care home is spotlessly clean, and the staff are professional, very helpful and friendly.
Since my mother was admitted, I have been very impressed. The care home is spotlessly clean, and the staff are professional, very helpful and friendly.
Our experience of Holly Lodge has been fantastic, a lovely care home. Very good staff, they care for my mother-in-law very well. Very empathetic to her situation. The home has a high standard of cleanliness, and the facilities are second to none.
Our experience of Holly Lodge has been fantastic, a lovely care home. Very good staff, they care for my mother-in-law very well. Very empathetic to her situation. The home has a high standard of cleanliness, and the facilities are second to none.
Really happy with my husband care at Holly Lodge. Staff and management really helpful and accommodating. It gives me great comfort to see that he's happy and settled in this care home. Thank you so much to everyone at Holly Lodge.
Really happy with my husband care at Holly Lodge. Staff and management really helpful and accommodating. It gives me great comfort to see that he's happy and settled in this care home. Thank you so much to everyone at Holly Lodge.
Everyone at Holly Lodge really appreciates your kind review and we will continue to provide the best care possible to all our residents and families
Holly Lodge Care Home is a lovely home for my mam, Gillian. The staff are all happy and lovely people. Home is clean, and a happy place to walk into.
Holly Lodge Care Home is a lovely home for my mam, Gillian. The staff are all happy and lovely people. Home is clean, and a happy place to walk into.
Thank you very much for your kind words, we will continue to provide great care.
Sat in lovely garden with our former brother in law. Staff always helpful and welcoming. Staff showed care and consideration towards residents and visitors. Home always has a fresh welcoming smell especially in the entrance.
Sat in lovely garden with our former brother in law. Staff always helpful and welcoming. Staff showed care and consideration towards residents and visitors. Home always has a fresh welcoming smell especially in the entrance.
Everyone at Holly Lodge really appreciates your kind review and we will continue to provide the best care possible to all our residents and families
Staff are always polite. Home is always clean. Plenty of activities. Visit anytime throughout the day. Sometimes cannot get the car park taken up by staff cars.
Staff are always polite. Home is always clean. Plenty of activities. Visit anytime throughout the day. Sometimes cannot get the car park taken up by staff cars.
Thank you for your very kind review and we will strive to continue with the good work from all our team.
Overall the staff are pleasant and helpful.
Overall the staff are pleasant and helpful.
Everyone at Holly Lodge really appreciates your kind review and we will continue to provide the best care possible to all our residents and families
All staff friendly and welcoming. Lovely cake with morning tea. No Activities taking place. Hundreds of cigarette ends strewn in the residents garden, presumably left by night staff. Wheelchairs dirty and in much need of a thorough clean.
All staff friendly and welcoming. Lovely cake with morning tea. No Activities taking place. Hundreds of cigarette ends strewn in the residents garden, presumably left by night staff. Wheelchairs dirty and in much need of a thorough clean.
We are sorry to hear about your recent visit, this has now been rectified and shouldn't happen again. Please feel free to come and see us if this doesn't improve.
My mam stayed at Holly Lodge sadly she passed away in October 2024. I can not praise the Manager and staff enough they looked after my as if she was there own Mam. Holly lodge is spotlessly clean all the staff are just amazing. They kept me informed of everything regarding my mam care as i do not...
My mam stayed at Holly Lodge sadly she passed away in October 2024. I can not praise the Manager and staff enough they looked after my as if she was there own Mam. Holly lodge is spotlessly clean all the staff are just amazing. They kept me informed of everything regarding my mam care as i do not live in Shildon. The manager is fantastic and is such a lovely person. I miss going to the home and seeing everyone. One last thing my Mam really loved living at Holly Lodge. Thanks for all your hard work.
Thank you for your very kind review and we will strive to continue with the good work from all our team.
Holly Lodge Care Home is a clean, well kept and friendly home. The staff are kind, professional and efficient. They are understanding of the needs of their patients. My friend's health improved immensely in the home. Their care made all the difference. Thank you.
Holly Lodge Care Home is a clean, well kept and friendly home. The staff are kind, professional and efficient. They are understanding of the needs of their patients. My friend's health improved immensely in the home. Their care made all the difference. Thank you.
My mam is a resident at Holly Lodge Care Home. The care is outstanding and my mam gets well looked after.
My mam is a resident at Holly Lodge Care Home. The care is outstanding and my mam gets well looked after.
Everyone at Holly Lodge really appreciates your kind review and we will continue to provide the best care possible to all our residents and families
The home have been very supportive, not only to my sister but to myself and other family members. During the decision making process of admitting her into a care home, and the guilt that went with that decision. Their support has continued from the first day when my sisters resistance was apparent....
The home have been very supportive, not only to my sister but to myself and other family members. During the decision making process of admitting her into a care home, and the guilt that went with that decision. Their support has continued from the first day when my sisters resistance was apparent. Their manner in dealing with her, and how she is treated on a daily basis shows great compassion for her condition and needs. She is very settled even though I know she has her stubborn moments.
The care is of a good standard, there is always room for improvement, nothing is perfect. The staff have a difficult task dealing with residents with different complex needs and do a good job.
The care is of a good standard, there is always room for improvement, nothing is perfect. The staff have a difficult task dealing with residents with different complex needs and do a good job.
Everyone at Holly Lodge really appreciates your kind review and we will continue to provide the best care possible to all our residents and families.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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We are thrilled to introduce Dawn Heppell-Marshall as the Home Manager at Holly Lodge Care Home. With her extensive knowledge and experience, Dawn is...
We are thrilled to introduce Dawn Heppell-Marshall as the Home Manager at Holly Lodge Care Home. With her extensive knowledge and experience, Dawn is well-equipped to lead our team and elevate the quality of care we provide to our residents. We look forward to seeing the wonderful impact she will have on our home and community.
Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
There are 41 Single Rooms.
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Holly Lodge Care Home to verify any information. View our terms and conditions. Holly Lodge Care Home has an Enhanced Service -what an Enhanced Service includes.