Westcott Road, Peterlee, SR8 5JE
View Full Details of Peterlee Care HomeI am happy with care and services provided.
It's my experience that the standard of care is extremely good. The empathy and understanding shown by the staff towards those residents who can't put a meaningful sentence together, and are often unable to ask for, or even know that they need help in one form or another is first class.
Excellent care home.
Very friendly staff, always keeping residents happy and involved in games etc.
I am extremely happy about the care my father receives. They keep me fully informed of his care plan, needs etc. The staff are attentive to all residents. The premises are kept to a high standard. I appreciate the difficult job staff do yet they make it look so easy. I am pleased to have been recommended that my father go there. Management made a full assessment of his needs.
Excellent care home
Our sister is comfortable, content and very very well cared for, the staff at Peterlee Care Home are simply wonderful! Caring and compassionate and always go the extra mile for all of the residents.
Staff always treat residents and visitors with respect, they are always friendly and caring. As a family we are lucky to have our loved one in such a positive environment that is suitable for needs :-)
My wife has been in this care home for nearly two years, while she has been in here I've never seen her smile so much. She loves being here and all the staff and manager are very friendly and all hard working. I can't thank them enough for how much they have done for my wife.
The Staff are always welcoming. My mam is very settled and I feel grateful that she is getting the best care. She is warm, fed, and safe and that means the world to me. Her room is clean and has been recently decorated. Mam has put weight on which is a great relief as she wasn't eating properly. She seems happy and content.
The care home is great and the staff are fantastic. They have helped reassure my grandmother and the family at a very difficult time. Staff are very caring and attentive not only towards my grandmother but other residents and family members as well.
The staff at Peterlee are excellent, nothing is too much trouble. As soon as you come in you are greeted by friendly faces. You can see how well run the home is and how much the residents enjoy being there. There is always lots going on activity-wise with singers and trips out, it is clear the residents are stimulated. It is always spotless, no odours. The food is proper home-cooked meals and looks very tasty and nutritious. Overall great home!
Staff seem friendly and caring. Problems addressed quickly. Security is good.
Outstanding cleanliness. No Covid in the home. Fantastic activities. My Aunty is always happy and well looked after by all staff. The manager has a well-run team.
Amazing home to my uncle. The staff are doing an amazing job keeping him and the other residents safe throughout covid. Rooms are well presented and the staff are friendly and approachable. There is always activities going on to keep him entertained. Thank you to the admin for the help getting on Skype so I can video call him.
My mother gets looked after really well. She's clean and well-groomed and she has a good variety of meals, baths regularly she likes it there.
I am very pleased with the nursing home in every way, ie. help, advice, care, cleanliness and mostly the way this nursing home and all its staff have coped with this pandemic. I can't praise everyone enough.
Staff are very friendly and kind towards me and I feel as though my husband is receiving the best care from all of those involved.
Clean and pleasant staff. Good food. Washing of clothes good. Well looked after.
Fantastic staff who go the extra mile. Highly recommend.
I am happy with care and services provided.
It's my experience that the standard of care is extremely good. The empathy and understanding shown by the staff towards those residents who can't put a meaningful sentence together, and are often unable to ask for, or even know that they need help in one form or another is first class.
Excellent care home.
Very friendly staff, always keeping residents happy and involved in games etc.
I am extremely happy about the care my father receives. They keep me fully informed of his care plan, needs etc. The staff are attentive to all residents. The premises are kept to a high standard. I appreciate the difficult job staff do yet they make it look so easy. I am pleased to have been recommended that my father go there. Management made a full assessment of his needs.
Excellent care home
Our sister is comfortable, content and very very well cared for, the staff at Peterlee Care Home are simply wonderful! Caring and compassionate and always go the extra mile for all of the residents.
Staff always treat residents and visitors with respect, they are always friendly and caring. As a family we are lucky to have our loved one in such a positive environment that is suitable for needs :-)
My wife has been in this care home for nearly two years, while she has been in here I've never seen her smile so much. She loves being here and all the staff and manager are very friendly and all hard working. I can't thank them enough for how much they have done for my wife.
The Staff are always welcoming. My mam is very settled and I feel grateful that she is getting the best care. She is warm, fed, and safe and that means the world to me. Her room is clean and has been recently decorated. Mam has put weight on which is a great relief as she wasn't eating properly. She seems happy and content.
The care home is great and the staff are fantastic. They have helped reassure my grandmother and the family at a very difficult time. Staff are very caring and attentive not only towards my grandmother but other residents and family members as well.
The staff at Peterlee are excellent, nothing is too much trouble. As soon as you come in you are greeted by friendly faces. You can see how well run the home is and how much the residents enjoy being there. There is always lots going on activity-wise with singers and trips out, it is clear the residents are stimulated. It is always spotless, no odours. The food is proper home-cooked meals and looks very tasty and nutritious. Overall great home!
Staff seem friendly and caring. Problems addressed quickly. Security is good.
Outstanding cleanliness. No Covid in the home. Fantastic activities. My Aunty is always happy and well looked after by all staff. The manager has a well-run team.
Amazing home to my uncle. The staff are doing an amazing job keeping him and the other residents safe throughout covid. Rooms are well presented and the staff are friendly and approachable. There is always activities going on to keep him entertained. Thank you to the admin for the help getting on Skype so I can video call him.
My mother gets looked after really well. She's clean and well-groomed and she has a good variety of meals, baths regularly she likes it there.
I am very pleased with the nursing home in every way, ie. help, advice, care, cleanliness and mostly the way this nursing home and all its staff have coped with this pandemic. I can't praise everyone enough.
Staff are very friendly and kind towards me and I feel as though my husband is receiving the best care from all of those involved.
Clean and pleasant staff. Good food. Washing of clothes good. Well looked after.
Fantastic staff who go the extra mile. Highly recommend.